Service Manual

2-8
n
Whirlpool & Maytag Front-Load Dryers
DIAGNOSTICS & TROUBLESHOOTING
Whirlpool LCD in Door Diagnostics
ABBREVIATIONS
ACU: Appliance Control Unit
HMI: Human-Machine Interface
DIAGNOSTIC GUIDE
Before servicing, check the following:
n Make sure there is power at the wall outlet.
n Has a household fuse blown or circuit breaker tripped? Was
a regular fuse used? Inform customer that a me-delay
fuse is required.
n Is dryer vent properly installed and clear of lint or
obstrucons?
n All tests/checks should be made with a VOM (volt-
ohm-milliammeter) or DVM (digital-voltmeter) having a
sensivity of 20,000 Ω per volt DC or greater.
n Resistance checks must be made with dryer unplugged or
power disconnected.
n IMPORTANT: Avoid using large diameter probes when
checking harness connectors as the probes may damage
the connectors upon inseron.
n Check all harnesses and connecons before replacing
components. Look for connectors not fully seated, broken
or loose wires and terminals, pin inseron, or wires not
pressed into connectors far enough to engage metal barbs.
n A potenal cause of a control not funconing is corrosion
or contaminaon on connecons. Use an ohmmeter to
check for connuity across suspected connecons.
SERVICE DIAGNOSTIC MODE
These tests allow service personnel to test and verify all inputs
to the machine control electronics. You may want to do a quick
and overall checkup of the dryer with these tests before going
to specic troubleshoong tests.
ACTIVATING SERVICE DIAGNOSTIC
MODE
IMPORTANT: Use Service Diagnosc Mode without laundry in
the dryer.
1. Be sure the dryer is in standby mode (plugged in with all
indicators o).
2. Open and close the dryer door.
3. Press the POWER unl the dryer display turns on. Aer a
few seconds, the home screen will display.
4. Press the TOOLS buon -
5. From the TOOLS menu, scroll down to “INFO.”
6. From the INFO menu, select “SERVICE & SUPPORT.”
7. From the SERVICE INFO screen, Press and hold the
DIAGNOSTICS buon unl the “ENTER PASSWORD”
screen is displayed.
8. From the ENTER PASSWORD screen, input “123, 123,
123,” and press “ENTER.”
9. The WARNING DIAGNOSTIC MODE screen will display. Touch
ENTER to enter diagnosc mode. The DIAGNOSTIC HOME
screen will be displayed. To connue with the tests in Service
Diagnosc Mode, see page 2-9.
Activation with Saved Fault Codes
If there is a saved fault code, the F number will be shown in
the display. Review the Fault/Error Codes beginning on page
2-11 for the recommended procedure and how to display
saved error codes.
Exit Procedure
To exit the Service Diagnosc Mode Tests, scroll to the top of
the DIAGNOSTICS HOME screen, press the “<” buon in the
top le corner of the screen twice, and then press the HOME
buon.
NOTE: Service Diagnosc Mode mes out aer 5 minutes of
user inacvity.
Figure 1 - LCD Screen in Door
Home Remote Enable
LCD ScreenFavorites Tools Start/PausePower
6
CONTROL PANEL AND FEATURES
Not all features and cycles are available on all models.
NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are
registered, touch the control panel with your ngertip, not your ngernail. When selecting a setting or option, simply touch the
appropriate button.
1 3
2
6
5
74
POWER/CANCEL BUTTON
Touch to turn the dryer on or off or to a cancel a cycle.
HOME BUTTON
Touch this button and the LCD screen will show the
home screen, where you can select your cycle, settings,
and options.
FAVORITES BUTTON
Stores and accesses your favorite cycles, and also
accesses a history of recently run cycles.
LCD SCREEN
Use this screen to select cycle, settings, options, etc.
Swiping the screen gives access to ve frequently run
cycles.
1
2
4
REMOTE ENABLE BUTTON
Download the Whirlpool
®
app and follow the instructions
to connect your dryer to your home Wi-Fi network. You
may also visit www.whirlpool.com/connect. In Canada,
visit www.whirlpool.ca/connect. After having connected
to Wi-Fi, press the REMOTE ENABLE button any time you
want to use the app. Pressing this button locks out the
LCD screen and you will be prompted with a message about
the dryer waiting for input from the app. To exit this mode,
press the REMOTE ENABLE button again.
TOOLS BUTTON
Touch this button to access the Tools screen. For more
information, see page 11.
START/PAUSE BUTTON
Touch and hold to start, or touch to pause a cycle. When
the dryer drum begins to move, release the START/PAUSE
button. Continuing to hold the Start/Pause button after the
dryer has started will cause the dryer to stop.
5
7
6
7
7
Temperature
LOW
Set Auto-Drying L...
NORMAL
Wrinkle Shield
OFF
What to Dry
REGULAR
How to Dry
NORMAL
4:28
0:45
.....
3
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