Service Manual

DIAGNOSTICS & TROUBLESHOOTING
Whirlpool & Maytag Front-Load Dryers
n
2-11
Service Fault/Error Codes
Fault/Error Code Display Method
Fault codes are displayed by showing F#E#. The F# indicates
the suspect System/Category. The E# indicates the suspect
Component system.
The fault codes below may be indicated under various
condions and can be accessed through Service Diagnoscs.
Code Description Explanation and Recommended Procedure
F1E1
Motor or Heater Failure
or Connector Problem
Indicates no voltage detected at the heater relay.
• Unplug dryer or disconnect power and check that the wires are plugged into the
heater element(s) and the relay(s) on the ACU.
• For motor check, see Test #3: Motor Circuit, page 3-12.
F3E1
Exhaust Thermistor
Open/Shorted
Indicates that the exhaust thermistor is open or shorted. If the temperature drops
below 18° F (> 50k ohms), the exhaust thermistor is open. If the temperature is
above 250° F (< 500 ohms), the exhaust thermistor has shorted. May occur if the J14
connector is not plugged into the ACU. See TEST #4a: Thermistors, page 3-16.
F3E2
Moisture Sensor 1
Open/Shorted
Indicates the moisture sensor strip is open or shorted. This fault code will only appear
when in the service diagnosc mode. See TEST #5: Moisture Sensor, page 3-19.
F3E3
Inlet Thermistor Open/
Shorted
Indicates that the inlet thermistor is open or shorted. If the temperature drops below
18° F (> 245k ohms), the inlet thermistor is open. If the temperature is above 391° F
(< 328 ohms), the inlet thermistor has shorted. May occur if the J14 connector is not
plugged into the ACU. See TEST #4a: Thermistors, page 3-16.
F3E5
Moisture Sensor 2
Open/Shorted (only
Quad Sense models)
Indicates the second moisture sensor strip is open or shorted. This fault code will only
appear when in the service diagnosc mode. See TEST #5: Moisture Sensor, page 3-19.
F6E1
F6E2
ACU - HMI
Communic
aon Error
Indicates that the ACU and HMI have not communicated for a specied amount of
me.
• Unplug dryer or disconnect power.
• Check the harness connuity and connecons between the ACU and HMI.
• Check AC and DC supplies. See TEST #1: ACU Power Check, page 3-8.
• Replace the HMI.
• Replace the ACU.
FCE1
WiFi Module
Communicaons Lost
Indicates that the WiFi Module has not responded for a specied amount of me.
• Unplug dryer or disconnect power.
• Check WiFi Module at HMI.
• Replace HMI.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.
Customer Diagnosc Codes
Code Description Explanation and Recommended Procedure
PF Power Failure PF indicates that a power failure occurred while the dryer was running.
Press START to connue the cycle, or press POWER to clear the display.
Console and LCD Fault Error Codes