Service Manual
Table Of Contents
- Whirlpool & Maytag 27" Front-Load Gas & Electric Dryers
- Table of Contents
- Section 1: General Information
- Section 2: Diagnostics & Troubleshooting
- Section 3: Component Testing
- Testing - Safety Information
- Component Locations - Whirlpool
- Wiring Diagram - Whirlpool Electric
- Wiring Diagram - Whirlpool Gas
- Wiring Diagram - Maytag Electric
- Wiring Diagram - Maytag Gas
- Component Testing
- TEST #1: ACU Power Check
- TEST #2: Supply Connections
- TEST #3: Motor Circuit
- TEST #4: Heat System
- TEST #4a: Thermistors
- TEST #4b: Thermal Fuse
- TEST #4c: Thermal Cut-Off
- TEST #4d: Gas Valve (Gas Dryer)
- TEST #5: Moisture Sensor
- TEST #6: Buttons & Indicators
- TEST #7: Door Switch
- TEST #8: Drum LED
- TEST #9: Water Valve
- Section 4: Component Access
- Component Locations - Whirlpool
- Door Reversal - Round Shaped Doors
- Door Reversal - Square Shaped Doors
- Removing the Top Panel & Console/HMI
- Removing the Appliance Control Unit (ACU)
- Removing the Front Panel & Door Switch
- Removing the Drum Light & Moisture Sensor
- Removing the Belt, Drum, and Rollers
- Removing the Drive Motor
- Removing the Thermal Fuse & Outlet Thermistor
- Removing the Heater, High Limit Thermostat & Thermal Cutoff
- Removing the Ignitor, Flame Sensor, High-Limit Thermostat and Thermal Cutoff (Gas Models)
- Removing the Gas Burner Assembly Coils (Gas Models)
- Removing the Rear Panel
- Removing the Water Valve
- Section 5: Connectivity
- Product Specifications & Warranty Info
3-10
n
Whirlpool & Maytag Front-Load Dryers
COMPONENT TESTING
For Service Technician Use Only
TEST #2: Supply Connecons
This test assumes that proper voltage is present at the outlet,
and for U.S. installaons, a visual inspecon indicates that the
power cord is securely fastened to the terminal block (electric
dryer) or wire harness connecon (gas dryer).
ELECTRIC DRYER (U.S. Installations):
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right corner of the
back of the dryer. See gure 1.
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
TEST #2: Supply Connections
This test assumes that proper voltage is present
at the outlet, and for U.S. installations, a visual
inspection indicates that the power cord is
securely fastened to the terminal block (electric
dryer) or wire harness connection (gas dryer).
ELECTRIC DRYER (U.S. Installations):
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right
corner of the back of the dryer. See figure 3.
3. With an ohmmeter, check for continuity
between the neutral (N) terminal of the plug
and the center contact on the terminal block.
See figure 4a.
¾If there is no continuity, replace the power
cord and test the dryer.
¾If there is continuity, go to step 4.
4. In a similar way, check which terminal of
the plug is connected to the left-most contact
on the terminal block and make a note of
it. This will be L1 (black wire) in the wiring
diagram. See figure 4a.
¾When this is found, go to step 5.
¾If neither of the plug terminals have
continuity with the left-most contact of the
terminal block, replace the power cord and
retest dryer.
5. Access the machine electronics without
disconnecting any wiring to the ACU (see
Dryer Disassembly Instructions, page 24).
Figure 3 - Remove the cover plate
(appearance may vary).
COM
N
L1
Figure 4a - Plug-to-terminal connections
for electric dryer.
Power Cord
Plug
Terminal Block
Cover Plate
Remove Screw
6. ACU +5VDC – With voltmeter set to DC,
unplug connector J2 from the ACU and
connect black probe to ACU J2-4 (ground)
and red probe to J2-2 (+5V DC). Plug in
dryer or reconnect power.
¾If +5VDC is present, unplug dryer or
disconnect power and go to step 9.
¾If +5VDC is not present, go to step 7.
7. Unplug dryer or disconnect power. Unplug
J14 from the ACU. Plug in dryer or reconnect
power and repeat step 6.
¾If +5VDC returns, one of the thermistors
has shorted. To diagnose thermistors,
see TEST #4a, page 17.
¾If +5VDC is not present, go to step 8.
8. Unplug dryer or disconnect power.
Reconnect J14 to the ACU and unplug J2 from
the ACU. Plug in dryer or reconnect power and
repeat step 6. Perform voltage check inside
header J2 on ACU, between pins 2 & 4—DO
NOT SHORT PINS TOGETHER.
¾If +5VDC is still missing, unplug dryer or
disconnect power and replace the ACU.
¾If +5VDC returns, unplug dryer or
disconnect power and check harnesses
and connections between the ACU and
HMI. If acceptable, replace the HMI.
9. ACU +12.7VDC – with voltmeter set
to DC, connect black probe to ACU J2-4
(ground) and red probe to J2-1 (+12.7VDC).
Plug in dryer or reconnect power.
¾If +12.7VDC is present, go to step 11.
¾If +12.7VDC is not present, go to step 10.
10.Unplug dryer or disconnect power. Unplug
connector J2 from the ACU. Perform voltage
check inside header J2 on ACU, between pins
1 & 4—DO NOT SHORT PINS TOGETHER.
¾If +12.7VDC is still missing, unplug dryer
or disconnect power and replace the ACU.
¾If +12.7VDC returns, unplug dryer or
disconnect power and check harnesses
and connections between the ACU and
HMI. If acceptable, replace the HMI.
11.Unplug dryer or disconnect power.
12. Reassemble all parts and panels.
13. Perform steps under “Service Test Mode,”
page 6, to verify repair.
Figure 1 - Remove the cover plate (appearance may vary).
3. With an ohmmeter, check for connuity between the
neutral (N) terminal of the plug and the center contact on
the terminal block. See gure 2.
¾ If there is no connuity, replace the power cord and
test the dryer.
¾ If there is connuity, go to step 4.
4. In a similar way, check which terminal of the plug is
connected to the le-most contact on the terminal block
and make a note of it. This will be L1 (black wire) in the
wiring diagram. See gure 2.
¾ When this is found, go to step 5.
¾ If neither of the plug terminals have connuity with the
le-most contact of the terminal block, replace the
power cord and retest dryer.
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
¾If +5VDC is still missing, unplug dryer or
disconnect power and replace the CCU.
¾If +5VDC returns, unplug dryer or
disconnect power and check harnesses
and connections between the CCU and user
interface (UI). If acceptable, replace the UI.
8. CCU +12VDC – with voltmeter set to DC,
connect black probe to CCU P5-3 (ground)
and red probe to P5-8 (+12VDC). Plug in
dryer or reconnect power.
¾If +12VDC is present, go to step 9.
¾If +12VDC is not present, unplug dryer
or disconnect power and replace the CCU.
9. Unplug dryer or disconnect power.
10. Reassemble all parts and panels.
11. Perform steps under “Install Diagnostics”,
page 6, to verify repair.
TEST #2: Supply Connections
This test assumes that proper voltage is present
at the outlet, and a visual inspection indicates
that the power cord is securely fastened to the
terminal block.
U.S. Installations:
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right
corner of the back of the dryer. See figure 3.
3. With an ohmmeter, check for continuity
between the neutral (N) terminal of the plug
and the center contact on the terminal block.
See figure 4a.
¾If there is no continuity, replace the power
cord and test the dryer.
¾If there is continuity, go to step 4.
4. In a similar way, check which terminal of
the plug is connected to the left-most contact
on the terminal block and make a note of
it. This will be L1 (black wire) in the wiring
diagram. See figure 4a.
¾When this is found, go to step 5.
¾If neither of the plug terminals have
continuity with the left-most contact of the
terminal block, replace the power cord and
retest dryer.
5. Access the machine electronics without
disconnecting any wiring to the CCU.
6. With an ohmmeter, check for continuity
between the L1 terminal of the plug (found
in step 4) and P9-2 (black wire) on the CCU.
¾If there is continuity, go to step 7.
¾If there is no continuity, check that wires to
the terminal block are mechanically secure.
If so, replace the main wire harness and
test the dryer.
7. Check for continuity between the neutral
(N) terminal of the plug and P8-3 (white wire)
on the CCU.
¾If there is continuity, go to step 8.
¾If there is no continuity, and the mechanical
connections of the wire are secure, replace
the main wire harness.
8. Visually check that ALL connectors are
fully inserted into the CCU.
9. Visually check that ALL connectors are
fully inserted into the UI.
10. Reassemble all parts and panels.
11. Plug in dryer or reconnect power.
12. Perform steps under “Install Diagnostics”,
page 6, to verify repair.
Canadian Installations:
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right
corner of the back of the dryer. See figure 3.
3. Access the machine electronics without
disconnecting any wiring to the CCU.
4. With an ohmmeter, check the continuity
from L1 and N plug terminals of the power
cord to the terminals for L1 and N on the
CCU. See figure 4b, page 12.
Figure 3 - Remove the cover plate.
COM
N
L1
Figure 4a - Plug-to-terminal connections
for electric dryer.
Power Cord
Plug
Terminal Block
Cover Plate
Remove Screw
Figure 2 - Plug-to-terminal connections for electric dryer.
5. Remove top panel. Access the machine electronics
without disconnecng any wiring to the ACU.
6. With an ohmmeter, check for connuity between the L1
terminal of the plug (found in step 4) and J9-2 (black wire)
on the ACU.
¾ If there is connuity, go to step 7.
¾ If there is no connuity, check that wires to the
terminal block are mechanically secure. If so, replace
the main wire harness and test the dryer.
7. Check for connuity between the neutral (N) terminal of
the plug and J8-3 (white wire) on the ACU.
¾ If there is connuity, go to step 8.
¾ If there is no connuity, and the mechanical
connecons of the wire are secure, replace the main
wire harness.
8. Visually check that ALL connectors are fully inserted into
the ACU.
9. Visually check that ALL connectors are fully inserted into
the HMI.
10. Reassemble all parts and panels.
11. Plug in dryer or reconnect power.
12. Perform steps under “Service Diagnosc Mode”, page 2-4,
to verify repair.
ELECTRIC DRYER (Canadian Installations):
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right corner of the
back of the dryer. See gure 1.
3. Remove top panel. Access the machine electronics
without disconnecng any wiring to the ACU.
4. With an ohmmeter, check the connuity from L1 and N
plug terminals of the power cord to the terminals for L1
and N on the ACU. See gure 3, page 3-11.
¾ If connuity exists for both connecons, go to step 6.
¾ If an open circuit is found, check the integrity of the
connecons of the power cord to the harness in the
dryer; harness to the ACU; and the integrity of the
power cord itself.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.