Service Manual
Table Of Contents
- Whirlpool & Maytag 27" Front-Load Gas & Electric Dryers
- Table of Contents
- Section 1: General Information
- Section 2: Diagnostics & Troubleshooting
- Section 3: Component Testing
- Testing - Safety Information
- Component Locations - Whirlpool
- Wiring Diagram - Whirlpool Electric
- Wiring Diagram - Whirlpool Gas
- Wiring Diagram - Maytag Electric
- Wiring Diagram - Maytag Gas
- Component Testing
- TEST #1: ACU Power Check
- TEST #2: Supply Connections
- TEST #3: Motor Circuit
- TEST #4: Heat System
- TEST #4a: Thermistors
- TEST #4b: Thermal Fuse
- TEST #4c: Thermal Cut-Off
- TEST #4d: Gas Valve (Gas Dryer)
- TEST #5: Moisture Sensor
- TEST #6: Buttons & Indicators
- TEST #7: Door Switch
- TEST #8: Drum LED
- TEST #9: Water Valve
- Section 4: Component Access
- Component Locations - Whirlpool
- Door Reversal - Round Shaped Doors
- Door Reversal - Square Shaped Doors
- Removing the Top Panel & Console/HMI
- Removing the Appliance Control Unit (ACU)
- Removing the Front Panel & Door Switch
- Removing the Drum Light & Moisture Sensor
- Removing the Belt, Drum, and Rollers
- Removing the Drive Motor
- Removing the Thermal Fuse & Outlet Thermistor
- Removing the Heater, High Limit Thermostat & Thermal Cutoff
- Removing the Ignitor, Flame Sensor, High-Limit Thermostat and Thermal Cutoff (Gas Models)
- Removing the Gas Burner Assembly Coils (Gas Models)
- Removing the Rear Panel
- Removing the Water Valve
- Section 5: Connectivity
- Product Specifications & Warranty Info
5-2
n
Whirlpool & Maytag Front-Load Dryers
CONNECTIVITY
Internet Connectivity Guide
Get the App and Get Connected
With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at:
www.whirlpool.com/connect
In Canada, visit
www.whirlpool.ca/connect
and click on the Whirlpool® Connected Appliances link.
INITIAL SET UP
IMPORTANT: Proper installaon of the appliance prior to use
is the customer responsibility. Be sure to read and follow the
Installaon Instrucons that came with the appliance.
Connecvity requires WiFi and account creaon. App
features and funconality subject to change. Data rates may
apply. If you have any problems or quesons, call Whirlpool
Corporaon Connected Appliances at 1-866-333-4591.
You Will Need:
n A home wireless router supporng:
¾ Frequency Band: 2.4GHz Band IEEE 802.11 b/g/n
¾ Security: WiFi Protected Access WPA2
¾ Network Support: IPV4 Minimum
If you are unsure of the router’s capabilies, refer to the
router manufacturer’s instrucons.
n The router to be ON and have a live internet connecon.
n The 10-character Smart Appliance ID (SAID) code for your
appliance. The SAID code is either printed on a label on the
appliance or can be found on the LCD screen. Refer to the
appliance Use & Care Guide for the locaon.
Download and Install with Touch Screen
Perform the following steps to download and install the App.
Once installed, launch the app. You will be guided through the
steps to set up a user account and to connect the appliance.
If you have any problems or quesons, call Whirlpool
Corporaon Connected Appliances at 1-866-333-4591.
1. Download the Mobile App.
From your mobile device, smartphone, or tablet, go to
www.whirlpool.com/connect and follow the instrucons
to download and install the Whirlpool® app.
48
Setup (cont.)
NOTE: If this is your rst Smart Appliance, you will need to download the Whirlpool
®
app and create an online user account.
If you already have the app and a user account, please skip ahead to “Register your washer/dryer in your user account.”*
From your mobile device, smartphone, or tablet, go to
www.whirlpool.com/connect and follow the instructions
to download and install the Whirlpool
®
app.
3. Download app
Registering your washer/dryer in your account is a necessary
step in order for you to take full advantage of the Smart
Features. When prompted by the app, enter the Smart Appliance
Identication Number (SAID) (case sensitive), which can be
found on a sticker inside the washer/dryer door.
My Smart Appliance ID# is:
NOTES:
• Once you’ve connected your washer/dryer to your home
Wi-Fi network, it will remain linked even if the power goes
out, you move the appliance, or if you put it in storage for
a while.
• If you replace your wireless router (or get a different Smart
Washer/Dryer), you will need to repeat this connectivity
setup process.
Register your washer/dryer in your
user account
4. Account setup
SET UP
Once installed, tap the Whirlpool
®
app icon to run the app.You
will be guided through the steps to set up a user account. The
app will make sure to get the necessary personal and home
information, as well as information about your energy company.
SET UP
*Subject to terms of use and privacy policy at www.whirlpool.com/connect.
2. Create Your Own Account.
3. Select Add Appliance on the Mobile Applicaon.
4. Scan the QR code from the Appliance WiFi sengs
touchscreen display.
5. Follow Mobile Applicaon instrucons to use the
Appliance touchscreen to select your home router and
enter your home router passphrase on the appliance
touch screen.
6. Select next on the Mobile Applicaon instrucon Screen.
7. On the Mobile applicaon observe and wait for the
Appliance to indicate that it is connected to the home
router, Internet, and Cloud Service.
8. Upon Success name your appliance and start using its
remote features.
Download and Install with non-Touch
Screen
Perform the following steps to download and install the App.
Once installed, launch the app. You will be guided through the
steps to set up a user account and to connect the appliance.
If you have any problems or quesons, call Whirlpool
Corporaon Connected Appliances at 1-866-333-4591.
1. Download the Mobile App.
From your mobile device, smartphone, or tablet, go to
www.whirlpool.com/connect and follow the instrucons
to download and install the Whirlpool® app.
2. Create Your Own Account.
3. Select Add Appliance on the Mobile Applicaon.
4. Scan the QR code from the Appliance Label or manually
enter the SAID and MAC.
5. On the Mobile Applicaon enter your home router
passphrase (if your home router has a choice of frequency
bands - be sure to use the 2.4GHz band router name).
6. Select next on the Mobile Applicaon instrucon Screen.
7. On the Mobile applicaon observe and wait for the
Appliance to indicate that it is connected to the home
router, Internet, and Cloud Service.
8. Upon Success name your appliance and start using its
remote features.
NOTES:
• Once the dryer is connected to the consumer’s home WiFi
network, it will remain linked even if the power goes out,
the appliance is moved, or if it is put in storage for a while.
• If the consumer replaces their wireless router (or get
a dierent Smart Dryer), you will need to repeat this
connecvity setup process.