Use and Care Manual

10
Troubleshooting the System
Problem: Replacement Filter cartridge does not fit in filter sump.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Lid does not fit on filter.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Lid clamp cannot be latched.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Water leaks from adaptor at threads.
Cause: Inadequate seal on threads. Correction:
Reinstall adaptor with adequate Teflon
®
tape or plastic
compatible pipe sealant on threads.
Problem: Water leaks from adaptor at o-rings.
Cause: O-ring damaged. Correction: Inspect and replace o-ring if damaged.
Problem: Water drips from outlet side of filter head, near vent tube.
Cause: Water flowing back through vent hose. Correction: Make sure vent hose is not elevated above filter head.
WARRANTY
TWO YEAR LIMITED WARRANTY ON UltraEase™ PIVOTAL WHOLE HOME
WATER FILTRATION SYSTEM (except filter cartridges)
Warrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original owner, that the UltraEase™ Pivotal Whole Home Water Filtration System, when
installed and maintained in accordance with the instructions, will be free from defects in materials and workmanship for a
period of two (2) years from the date of purchase. If, within the first two years, a part proves, after inspection, to be defec-
tive, Warrantor will, at its sole option, either replace or repair the part without charge except normal shipping and installation
charges. Labor to maintain the equipment is not part of the warranty. Filters, which are expendable, are not covered by
the warranty.
TO OBTAIN WARRANTY PARTS, SIMPLY CALL 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST, for assistance. This
warranty applies only while this product is in use in the United States or Canada.
General Provisions
The above warranties are effective provided the UltraEase™ Pivotal Whole Home Water Filtration System is operated at
water pressures not exceeding 100 psi, and at water temperatures not exceeding 100°F; provided further that the
UltraEase™ Pivotal Whole Home Water Filtration System is not subject to abuse, misuse, alteration, neglect, freezing,
accident or negligence; and provided further that the UltraEase™ Pivotal Whole Home Water Filtration System is not dam-
aged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials
shortages, or other circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE UltraEase™ PIVOTAL WHOLE HOME WATER FILTRATION SYSTEM
BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE
EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR
UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE
DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS
AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or con-
sequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you spe-
cific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned
installations only.
® / TM © 2016 Whirlpool. All rights reserved.
Manufactured under license by Ecodyne Water Systems, Woodbury, Minnesota.