TM Model WHES40 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have questions or concerns when installing, operating or maintaining your softener, call our toll free number: 1-866-986-3223 Monday - Friday, 8 am - 9 pm EST 7262970 (Rev. D 9/22/04) Product No.
Table of Contents Water Softener Safety .......................................................................... Before You Start ............................................................................... Inspect Shipment .............................................................................. Water Softener Dimensions ..................................................................... How a Water Softener Works ....................................................................
Water Softener Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This symbol alerts you to potential hazards that can kill or hurt you and others. All follow the safety alert symbol and either the word "DANGER" Thissafety is themessages safety alertwillsymbol. "WARNING.
Inspect Shipment The parts required to assemble and install the water softener are included with the water softener. Copper tubes and ground clamp Single valve bypass 20 ft. green drain hose Hose adaptor Hose clamps Copper reducer tubes Drain line adaptor Clips O-rings Grommet Water hardness test strip % I ] Thoroughly check the water softener tk)r possible shipping damage note any damage to the shipping carton. and parts loss.
Water Softener Dimensions ,=_ 19" Lt c 18" 3-3/4" ]FOUl- _ C MODEL WHES40 NOMINAL RESIN TANK SIZE 10" DIA. X 40" A 41-1/2" How a Water Softener Works Softening Cycle When the water softener is providing soft water, it is called "service" or the "softening cycle". During this cycle, hard water flows from the main water pipe in the household into the water softener. Inside the resin tank is a bed made up of thousands of tiny, plastic resin beads.
Water Conditioning Information Water Conditioning Water conditioning Hardness is the treatment of four general conditions. These are: Iron Acidity Sediments 1. Hardness is a term to describe the presence of calcium and magnesium minerals in water. A chemical analysis accurately measures the amount of minerals in grain weight. For example, one gallon of water with 5 grains per gallon (gpg) hardness has dissolved minerals, that if solidified, about equals the size of one ordinary aspirin tablet.
2_ Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affcct the taste of tk)od, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are: Ferrous (clear water), Ferric (red water), Bacterial and organically Colloidal and inorganically bound iron, bound iron (fcrrous or fcrric).
Installation Requirements Tools and Parts Needed Assemble the required tools before starting installation. Read and %llow tile instructious provided with any tools listed here. • • Screwdriver Pliers If using Soldered Copper • Tape Measure Pipe • Tubing cutter • Lead-free solder and flux • Propane torch * Emery cloth, sandpaper • Misc. copper pipe fittings If using Threaded or steel wool Pipe • Pipe cutter or hacksaw • Pipe joint compound • Threading * Misc.
Air Gap Requirements A drain is needed for regeneration preferred. A laundry tub, standpipe, drain discharge water. A floor drain, close to the water softener, is etc., are other drain options. Secure valve drain hose in place. drain hose drain j hose iose t-1/z' \\\\ airgap 1- 1/2" airgap y ] floor drain II 1-1/z' \ a)rgap laundry tub standpipe Figure 2 Valve Drain Requirements Use the flexible green drain hose, that is included, measure and cut to the length needed.
Plan the Installation Inlet - Outlet Plumbing Options Always install either a single bypass valve (provided) or, if desired, parts tk)r a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 4. Bypass valves allow you to turn off water to the softener tk_rmaintenance if needed, but still have water in house pipes.
Installation Instructions Turn Off Water Supply 1. Close the main water supply valve, near the well pump or water meter. 2. Open all faucets to drain all water from the house pipes. NOTE: Be sure not to drain water from the water heater, as damage elements could result. Install the Brine Tank Overflow to the water heater Elbow Install the brine tank overflow grommet and elbow in the 13/16" diameter hole in the back of the salt storage tank sidewall.
Move the Water Softener into Place Excessive Weight Hazard Use two or more people to move and install water softener. Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury. 1. Move the water softener into desired location. Set it on a level surface. If needed, place the water softener on a section of plywood, a minimum of 3/4" thick. Then, shim under the plywood to level the water softener, see Figure 7.
Assemble Inlet and Outlet Plumbing Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water softener valve inlet side. NOTE: Inlet and outlet are marked on the water softener valve. Trace the water flow direction to be sure hard water is to inlet.
Threaded pipe 1. Apply pipe joint compound 2. Tighten all threaded joints and make all solder connections. NOTE: Do not solder with installation tubes attached to single valve bypass. Soldering heat will damage the valve. IMPORTANT: CPVC plastic or Teflon ® tape to all male pipe threads. When installing the copper tubes and ground clamp assembly to the single valve bypass, the ground clamp must be secured in place. If necessary tighten the screw. pipe 1.
Test for Leaks To prevent air pressure in the water softener and plumbing system, do the %llowing faucets close by the water steps in order. 1. Fully open two or more softened cold water downstream from the water softener. softener, located 2. Place the single valve bypass valve or 3 valve bypass in "bypass" Installation" section. 3. Fully open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles. 4.
Program the Water Softener SET SALT LEVEL button UP button Display / TRESS TO SCHEDULE HOLD TO START GRAM _ECHARGE J / TANK LIGHT button RECHARGE button Figure PROGRAM \ button DOWN Button 10 If you have questions about installation, programming, call 1-866-986-3223, Monday operating and routine maintenance... - Friday, 8 am to 9 pm, EST. When the water softener is plugged in, a model code and a test number (example: J1.0), begin to flash • in the faceplate display.
Set Water Hardness 1. Number Press the O PROGRAM button once again to display a flashing 2_ and the w( rd HARDNESS . c 3 Hardness 2. A_ W7 Press the _ Up or V Down buttons to set your water hardness number. NOTE: Set Recharge If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron.
2. Check the brine tank and brinewell (black tube in salt storage tank) monthly. If hardening present, pour small amounts of warm water on hardened areas until they loosen; 3. Be sure to set the correct salt type depending 4. Use the _ PROGRAM Up or _/ Down buttons button to enter information. Press the O PROGRAM is on which salt type is used (NaC1 or KC1). to toggle between NaC1 or KC1 and press the O button once again to return to normal operating display.
Customize Features/Options Recharge Recharge button is used to initiate an immediate Press and hold the O RECHARGE recharge. button until the words "RECHARGE", "SERVICE" and "FILL" flash in the display, and the softener enters the fill cycle of regeneration right away. RECHARGE will flash during the regeneration. When over, full water conditioning capacity is restored.
Tank Light The softener is equipped with a tank light for viewing the salt level in the brine tank. Push the tank light button on the electronic control once and the tank light will turn on. Pushing the tank light button again will turn the light off. The tank light will automatically turn off after a period of fk)ur minutes if the tank light button is not used to turn it off.
Clean / Clear Water Iron Removal This fcature is beneficial on water supplies containing iron and/or high amounts silt, dirt, etc.). Default setting is "OFF". When set to "ON", an additional backwash will occur first, preceeding the normal regeneration sequence. This provides extra bed betk)re it is regenerated with the salt brine. To conserve water set this fcature supply does not contain iron or sediments. 1.
Maximum Days Between Regenerations The water softener automatically controls regeneration frequency. This provides the greatest operating efficiency, and under most conditions, this fcature should be left in this mode. However, modify this feature if you want to force a regeneration every set number of days. For example, if your water supply contains iron and you want the softener to regenerate at least once every fcw days to keep the resin bed clean, set the display as shown below.
Routine Maintenance Refilling With Salt Lift the salt hole cover and check the salt storage level frequently. If"the conditioner uses all the salt bef\)re you refill it, you will get hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always refill if less than 1/3 full. Be sure the brinewell cover is on. NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often.
Cleaning the Nozzle and Venturi A clean nozzle and venturi (see Figure 12) is a must for the conditioner to work properly. This small water softener creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the conditioner will not work, and you will get hard water. To get to the nozzle and venturi, remove the top cover. Put the bypass valve(s) into bypass position.
Troubleshooting Need help troubleshooting? Guide (?all 1-866-986-3223, Monday - Friday, 8 am to 9 pm, EST. Tools Needed For Most Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle-nose PROBLEM No Soft Water No Soft Display Water Blank No Soft CAUSE Timer Water Salt Level 1. No salt in the storage tank. a. Refill with salt. b. Use Recharge feature. 1. Transformer unplugged at wail outlet, or power cable disconnected from back of electronic board, transformer defective. a.
Automatic Electronic Diagnostics This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. The troubleshooting each code.
NOTE: 5. Be sure water is in contact with the salt, and not separated "Breaking A Salt Bridge" section. by a salt bridge.., see While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the face plate. a. Press _ Up to display the number of days this electronic control has had electrical power applied. b.
NOTE: 3. If water system pressure stopping brine &aw. Again, press the O RECHARGE of water from the drain hose. An obstructed is low, an elevated drain hose may cause back pressure, button to move the softener into backwash. Look Ik)ra fast flow flow indicates a plugged top distributor, backwash flow plug, or drain hose. 4. Press the O RECHARGE button to move the softener into fast rinse. Again look for a fast drain flow.
Wiring Schematic Back of electronic board Direct plug-in 12 , 118 ,, c .-- .-- 124vac iii1 ,j Tank
Softener Components 26 42 27 28 32 -_----_ 0 10 35 35 9 11 39 4O 41 12 3O
Softener Components Key No. Part No. Description 1 7170296 O-Ring, 2-7/8" x 3-1/4" 2 7170254 O-Ring, 13/16" x 1-1/16" 3 7077870 Top Distributor 4 7170270 O-Ring, 5 7105047 Rep'l 6 7176292 Clamp Section 7 7088033 Retainer 8 7247996 Rep'l 9 0502272 Resin, No. 25 Part No. Description 7168647 Ceramic Weight 7116488 Rep'l Brine Valve Asm.
Softener Components flow plug assembly assembled 9 \ 11 10 15 J 16 27 19 30 26 25 24 31 32
Softener Components Key No. Part No. Description Key No. 1 7224087 Screw, #8-32 x 1" (2 req.) 27 7248722 Wire Ilamess 2 7250622 Motor (incl. 28 0900060 O-ring 3 7231393 Motor Plate 29 7081201 Retainer 4 0900857 Screw, #6-20 x 3/8 (3 req.) 30 7195482 Seal (Nozzle 5 7171250 Bearing 31 7171145 Valve Body 6 7219545 Cam and Gear 32 7170319 O-ring, 1/4 x 3/8 (2 req.
Notes 34
Notes 35
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