Use and Care Manual
10
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call.
If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Call XLS Products Customer Service toll free at
1-800-207-1156.
Our consultants provide assistance with:
■ Features and specications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts.
■ Specialized customer assistance.
■ Referrals to local dealers, repair parts distributors and service
companies. XLS Products designated service technicians are
trained to fulll the product warranty and provide
after-warranty service, anywhere in the United States.
For further assistance:
If you need further assistance, you can write to XLS Products
with any questions or concerns at
XLS Products, Inc.
Customer Service
P.O. Box 16262
Philadelphia, PA 19114-0262
Please include a daytime phone number in your correspondence.
USER SERVICING INSTRUCTIONS
In the USA
There is water on the
oor
Splashing from water tank. To avoid spills and splashing, be sure to ll the water
tank only to the Max level and do not move the
evaporative air cooler when the tank is full. To reduce
the risk of spills, do not remove full water tank while the
air cooler is operating.
Condensation on outside surface of water
tank.
If cold water or the ice pack is used in a room with very
high humidity, condensation may form on the outside of
the water tank. This is normal.
TROUBLESHOOTING