Instruction Manual

13
Troubleshooting
Problem Possible Causes Solutions
The appliance does not operate
 There is a power failure.
 The appliance is not plugged in.
 A house fuse has blown or the circuit
breaker is tripped.
 Ensure the appliance is plugged in and the
power outlet has power.
 Replace the broken fuse or reset the breaker.
The appliance is not reaching the
desired temperature
 The appliance is placed too close to a
heat source
 The door is opened too often.
 The door is not closed completely.
 The door gasket does not seal properly.
 Adjust the temperature.
 Keep the appliance away from sunshine or
other heat sources.
 Close the door tightly and do not open the
door too frequently or for a long period of time.
 Ensure the door gasket is not loose.
Frost forming inside the appliance
 The environment is too humid.
 The ambient temperature is too low.
 The door is opened too frequently for a
long period of time.
 Drawer(s) blocking internal fan.
 Items are blocking the internal fan.
 Although this unit uses an auto-defrost sys-
tem, under certain conditions, manual de-
frosting may required. If frost builds up, try
running the cooler on a warmer tempera-ture
setting.
 Close the door tightly and do not open the door
too frequently or for a long period of time.
 Unplug the unit to allow the frost to melt.
 Move items so they do not block the fan or
exhaust window
The appliance turns itself on and
off frequently
 The ambient (room) temperature is too low
or high.
 A large amount of contents has been
added to the appliance.
 The door is opened too often.
 The door is not closed completely.
 The door gasket does not seal proper-ly.
 Decrease or increase the ambient (room)
temperature.
 To minimize internal temperature fluctuation,
do not add large amount of contents at once.
 Close the door tightly and do not open the door
too frequently or for a long period of time.
 Ensure the door gasket is not loose.
The appliance makes too much
noise
 If the noise is from the fan, it may be
normal operating noise.
 Contraction and expansion of the in-
side walls may cause popping and
crackling noises.
 The appliance is not level.
 The fan makes normal fan noises.
 Some popping or cracking noises are nor-mal.
They are caused by expansion and contraction
of the inside walls due to tem-perature
changes.
 Make sure the unit is on a hard and level
surface. Do not place the appliance on car-pet.
The door does not close properly
 The appliance is not level.
 The door was reversed and not
properly installed.
 The shelves are out of position .
 Make sure the appliance is on a hard and
level surface. Avoid placing the appliance on
a carpeted or soft surface.
 Reinstall door.
 Correctly install the shelves.
Condensation builds up on the
glass door.
 Ambient temperature or humidity is
high.
 Lower the room humidity by a dehumidifier or
air conditioner.
The door does not close
properly
 The shelves are out of position
 Reposition the shelves
Displays shown “HH” or "HL"
“HH”:Humidity too high
“HL”:Humidity too low
Trigger alarm and light flashing
 The airway may be blocked when there's
too many cigars stacked on top of each
other, are clocking the internal fan or the
shelves were rearranged.
 Internal fans are being blocked.
 There is too much or not enough moisture
inside of the humidity tray.
 The PC Board/Sensor is faulty.
 Rearrange the items within the cabinet.
 Do not re-position the drawers/ shelf as they
are not interchangeable.
 Do not block internal fans.
 Add or remove distilled water to/ from the
humidity tray.
 Contact the manufacturer and refer to the user
manual.