USER INSTRUCTIONS THE CLEAR™220 SERIES C2-9 model Behind-the-ear
YOUR WIDEX CLEAR™220 HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ 2
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. 1. 2. 3. 4. 5.
NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids” WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet.
Intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
Your hearing aid may be provided with an optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss.
Right/left identification The arrow shows the position of the identification mark (red mark = right and blue mark = left). Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 13 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds.
Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table. The hearing aid may be provided with a special battery drawer, helping to secure the battery in the drawer. This type of drawer can be a good choice if the hearing aid is worn by a child.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 9). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Push the switch upwards to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Push the switch downwards to turn off the hearing aid. The word “OFF” is clearly visible on the switch when the hearing aid is turned off. OFF Please remember to turn off the hearing aid when it is not in use.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume. In the default setting, any volume adjustment will affect both hearing aids. For any adjustment of the steps in which volume increases or decreases, consult your hearing care professional.
To turn off the sound completely • Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program or • Turn the hearing aid off and turn it on again. Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. If you wish to have the volume control disabled, please consult your hearing care professional.
Listening programs In addition to the default Master program, your hearing aid may be provided with two of the following programs, plus the optional Zen program called Zen+.
Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high-frequency sounds audible Phone For listening to the telephone T In this program you listen via the telecoil (T) and not via the hearing aid microphone (M). The telecoil is used where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and shut out surrounding sounds.
If your needs change over time, the combination of listening programs can be altered. The optional Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together. Or, it may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. The duration of the Zen play time can be set by your hearing care professional according to your needs.
CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. CAUTION If you perceive decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional.
Switching between the listening programs Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Zen+ *: Message or one short beep Message or two short beeps Message or three short beeps Message or tone In the default setting, both your hearing aids will be affected when you change programs. Zen+ * This program is accessed via a long press (two secs.) on the program button on the hearing aid or the RC-DEX.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
Positioning the hearing aid in the ear Insert the earmould in the ear canal while holding the lower part of the tubing. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the earhook rests comfortably on the ear, close to your head. The illustrations show a classic earmould. For further information on ear-tip/earmould types, anchors and procedures, see the separate ear-set user manual provided.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earmould out of the ear canal, while holding the lower part of the tubing.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set.* Please see user manual “Earsets for Widex BTE hearing aids”. 1. Cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories. * Selection depends on ear-set type.
Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, the battery drawer should be left open, to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
Audio input The hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of accessories (FM and CROS/Bi-CROS systems), as well as external audio equipment (radio, TV, etc.). In this way the sound from, for example, a radio or someone provided with an FM microphone can be sent directly into the hearing aid. In the standard setting, the hearing aid automatically switches to an audio program when an audio shoe is attached.
For more information on the use of audio input consult your hearing care professional. Program Program order with audio shoe 1 2 3 CAUTION If the hearing aid is connected to equipment which is connected to the electrical mains, this equipment must meet the safety requirements stated in the international standard IEC 60065.
FM systems An FM system is an assistive listening device that can be used as an accessory for the hearing aid. The FM system from Widex is called SCOLA. The FM system consists of a wireless microphone and a receiver clicked onto the hearing aid via an FM shoe. The SCOLA FM system can be set according to your needs. This may mean that the hearing aid program button will work differently than when using an audio shoe.
IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is pushed all the way upwards The battery does not work Insert a new battery in the hearing aid The hearing aid volume is not powerful enough The battery is nearly exhausted Insert a new battery in the hearing aid Your ear is blocked by earwax Contact your ENT doctor/physician Your hearing may have changed Contact your hearing care profession
Problem Possible cause Solution Your two hearing aids are not working in synchrony The connection between the hearing aids is lost Turn the hearing aids off and on again The hearing aids do not respond with a corresponding change in volume or program to the RC-DEX a. The RC-DEX is used beyond the transmission range (> 1 m) b. Strong electromagnetic interference in the vicinity c. The RC-DEX and the CLEAR hearing aids are not matched a. Move the RC-DEX closer to the CLEAR hearing aids b.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply.
WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials.
WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
REGULATORY INFORMATION Federal Communications Commission and Industry Canada Statement FCC ID: TTY-C49 IC: 5676B-C49 This device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
Hereby, Widex A/S declares that this C2-9 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
Manufacturer ¡9 514 0172 001w¤ ¡#01v¤ Printed by HTO / 2011-03 9 514 0172 001 #01
