User manual

31
Problem Possiblecause Solution
Yourtwo
hearing
aidsarenot
workingin
synchrony
Theconnection
betweenthe
hearingaidsislost
Turnthehearingaids
offandonagain
Thehearing
aidsdonot
respond
withacor-
responding
changein
volumeor
programto
theRC-DEX
a TheRC-DEXis
usedbeyond
thetrans mission
range(m)
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
c TheRC-DEX
andtheCLEAR
hearingaidsare
notmatched
a MovetheRC-DEX
closertotheCLEAR
hearingaids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureRC-
DEXismatchedwith
CLEARhearingaids
Thewearer
hears“inter-
rupted”
speech(on
andoff)from
thehear-
ingaidsor
nospeech
(muted)from
thetrans-
mittingear
a Thebatteryin
oneofthehearing
aidshasexpired
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference