User manual

30
IN CASE OF MALFUNCTION
The following pages contain some quick advice on what
to do if your hearing aid stops working or performs un-
satisfactorily. If the problems persist, contact your
hearing care professional for assistance.
See the “Ear-sets for Widex BTE hearing aids” user
manual for information specific to your ear-set.
Problem Possible cause Solution
The hearing
aid is com-
pletely silent
The hearing aid is
not turned on
Make sure the battery
drawer is pushed all the
way upwards
The battery does not
work
Insert a new battery in
the hearing aid
The hearing
aid volume is
not powerful
enough
The battery is nearly
exhausted
Insert a new battery in
the hearing aid
Your ear is blocked
by earwax
Contact your ENT doc-
tor/physician
Your hearing may
have changed
Contact your hearing
care professional
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT doc-
tor/physician
The hearing
aid func tions
intermit tently
The on/off switch is
dirty
Push the switch back
and forth a couple of
times