User manual

115FX 250 / FX 500 User Manual
Symptoms Descripons / Remedial Acons
SIM Card cannot
be detected by
BDU
• Ensure that a correct Inmarsat SIM card is used.
• Ensure that a SIM card is properly inserted into SIM Card slot.
• Retry by re-inserng the SIM card into SIM Card Slot before
powering up the BDU.
BDU indicates
“Wrong SIM Card”
• Ensure that a correct SIM card is used.
Symptoms Descripons / Remedial Acons
Unable to acquire
GPS even aer a
long me
• Ensure that there is no blockage for the antenna.
• Ensure that the antenna cable is secured properly.
No NMEA string
output from the
GPS output port
• Ensure that there is a proper connecon at the GPS output
port.
• Ensure that the GPS output is set to Output NMEA data via the
Web Console.
Symptoms Descripons / Remedial Acons
No LAN indicaon
• Ensure that the Ethernet Cable is plugged into the PoE LAN port
(RJ45) or the standard LAN port (RJ45) correctly.
• Check to ensure that the Ethernet Port on your PC / Laptop is
working ne.
Unable to acquire
IP address. PC
shows “Limited
connecvity”
• Try to unplug and reconnect the Ethernet Cable.
• Try to reboot the BDU.
• Try to restart your PC/Laptop.
Unable to ping my
BDU
• Ensure that the LAN indicaon LED is acve.
• Ensure that the IP address of the BDU is set correctly.
• Make sure that there is no rewall or proxy sengs in your PC/
laptop that prevent access to the BDU.
SIM Card
GPS Output
PoE LAN Port (RJ45)