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Congratulations! You have selected the Winegard Satellite Interface, your source for High Definition Satellite Programming. The Satellite Interface Box enhances your RoadTrip™ or Movin’ View® Satellite Systems, allowing access to more satellites and more HD programming. *The Satellite Interface Box is designed for use with DISH Network, DIRECTV and Bell ExpressVu satellite television providers. This manual provides important information on the installation and operation of your Satellite Interface Box.
Table of Contents 1. Introduction...................................................................................................................................4 1.1 System Overview................................................................................................................4 1.2 Parts Provided With HD System.........................................................................................4 1.3 Additional Equipment and Materials Required for Operation............................
8. Troubleshooting.............................................................................................................................31 8.1 LCD Error Messages...........................................................................................................31 8.2 Solutions to Common Operating Issues..............................................................................32 Appendices.......................................................................................................
1. INTRODUCTION 1.1 System Overview The Winegard HD Satellite Interface allows your Winegard Movin’ View and RoadTrip satellite systems to receive additional KU-band satellites not available with a stand-alone system. In addition to more available satellites, you will be able to enjoy additional High Definition programming available through your satellite service provider.
1.4 Satellite Interface Components HDTV Satellite Interface User interface for the HD Satellite Interface. Using this panel, the user can select the satellite service provider, choose the toggling pair for DIRECTV, control satellite antenna in manual mode and many more features. Interface also provides +12VDC power to satellite antenna.
2. SAFETY 2.1 Installation Safety: Winegard highly recommends the Winegard HD Satellite Interface be installed by a professional installer, as RV rooftop work may be required, as well as some electrical wiring. Do not install the roof top portion of this system in the rain. Before drilling any holes for installation, make sure there are no obstructions, such as wiring, etc. To protect against water damage, seal any roof top holes with approved sealant.
If you are installing the HD Satellite Interface as an add-on to a previously installed Winegard Satellite Antenna, you should install the software update to your satellite antenna first, then proceed with cable and HD Satellite Interface installation. Refer to 3.7 Install Software Update with Clone Box for instructions. 3.
At this point, if your Satellite System does not need a software update, or has already been updated, you may plug the data cable inside dome into the modular connection on the electronics board. Verify that all connections have been made and all cables have been tied to base using cable ties. Replace dome using 8 screws. Be sure dome screws are securely fastened. See Figure 3.3. Figure 3.3 Note: Movin’ View board shown. RoadTrip board will be slightly different.
3.4 Connect Satellite Antenna to Satellite Interface Locate the primary coax cable from rooftop antenna. Connect it to “Sat Antenna In” on the Satellite Interface. See Figure 3.6. DC IN DC OUT TO SAT ANTENNA BLK/RED COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 FACTORY USE ONLY SAT. RECEIVER OUT SAT. ANTENNA IN Figure 3.6 DC IN DC OUT TO SAT ANTENNA BLK/RED COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 FACTORY USE ONLY SAT. RECEIVER OUT SAT.
3.5.1 Connect Satellite Interface to Primary DIRECTV HD Receiver Each DIRECTV HD Receiver requires the 110°W HD Converter. (Sold separately, model WB-1100). Using a mini coax cable provided with the HD Converter, connect “Sat Receiver Out” on the Interface to “To Interface/Dish” on the HD Converter. Using the other mini coax cable provided with the HD converter, connect “HD CTRL 1” on the Interface to “To Control” on the HD Converter.
3.5.2 Connect the Satellite Interface to Primary DISH Network or ExpressVu HD Receiver Using the mini coax cable provided with the Satellite Interface, connect “Sat Receiver Out” on the Satellite Interface to “Satellite In” on the DISH Network or ExpressVu HD receiver. See Figure 3.8. See Appendix A for a complete wiring diagram. Figure 3.8 DC IN DC OUT TO SAT ANTENNA BLK/RED Satellite Interface COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 FACTORY USE ONLY SAT. RECEIVER OUT SAT.
3.7 Install Software Update with Clone Box (if necessary) It may be necessary to install a software update to your previously installed Winegard Satellite System to ensure proper communication with the HD Satellite Interface. If your Winegard Satellite system was installed without a data cable, ie. only coax cables and a black/red power cable were installed, it will most likely be necessary to update the satellite system’s software.
After the software has been loaded, you are ready to proceed to the next step. If you are installing the HD Satellite Interface as an add-on and have not yet installed the data cable and interface, return to section 3.2 Route Cables. If you have already installed the Satellite Interface and data cable, you must power cycle the interface after the software update has been made for proper communication with satellite antenna. 3.
4. DIRECTV Operation 4.1 DIRECTV Overview When connected to a Winegard automatic satellite antenna, the Winegard HD satellite Interface is capable of receiving the following satellites: • • • 101°W - Majority of standard programming 119°W - Standard programming and some HD programming 110°W - Only HD programming. Requires converter In automatic mode, the satellite antenna will automatically toggle between pairs of user defined satellites.
Configure DIRECTV Receiver Antenna Type You must set your DIRECTV receiver to the “Oval Dish, 3 Satellites” Dish Type. As many DIRECTV receivers have been made by different manufacturers, consult your receiver’s owners manual for instructions on changing Dish Type. 4.3 Watching DIRECTV programming Power on the Winegard Satellite Interface. In a few moments, the satellite antenna will begin its search routine. It will verify satellites and lock onto DIRECTV satellite 101°W.
Example of DIRECTV Satellite Switching. For a brief example of DIRECTV satellite switching, read the following example. You have powered on the dish, and you have locked onto satellite 101°W and watch as the guide begins to download. Satellite 110°W is your chosen alternate satellite. Satellite Interface POWER DTV 101 Locked alt: 119 *110 SELECT ENTER After a few moments, the guide for satellites 101°W and 110°W are fully downloaded.
5. DISH Network Operation 5.
You must now choose if you subscribe to DISH 500 or DISH 1000 programming. Call DISH Network customer service if you are unsure of your programming option. If you subscribe to all High Definition programming, you should choose the DISH 1000 option. Press [SELECT] to select your DISH Network Programming Type. Satellite Interface POWER DISH 1000* DISH 500 SELECT ENTER Press [ENTER] to confirm. Select Yes and press [ENTER] to save the setting. A confirmation message will appear.
After unit enters Sleep Mode, you now have 6 minutes to run the check switch test. Press the “Menu” button on the DISH Network remote control. Select “System Setup” option “6”. Select “Installation”, option “1”. Select “Point Dish/Signal” option “1”. If you do not see signal on your meter, be sure satellite 119 is selected and try a different transponder. All transponders may not be active. See Figure 5.1. Figure 5.
5.3 Watching DISH Network programming Power on the Winegard Satellite Interface. In a few moments, the satellite antenna will begin its search routine. It will verify satellites and lock onto DISH Network satellite 119°W. If you have an in-motion antenna, the antenna will continue to “track” the satellite for 7 minutes after signal acquisition. After 7 minutes, it will enter sleep mode. You can watch television as normal while the antenna is tracking.
6. Bell ExpressVu Operation 6.1 Bell ExpressVu Overview When connected to a Winegard Automatic Satellite System, the Winegard HD satellite Interface is capable of receiving the following satellites automatically: • • Satellite 82°W Satellite 91°W In Automatic Mode, your Winegard automatic satellite antenna will automatically toggle between the 2 satellites as you change channels on your ExpressVu remote control.
A confirmation message will appear. The satellite antenna will reset and begin its search routine for satellite 91°W . Your satellite antenna is now set for Bell ExpressVu programming. Each time your power on the Satellite Interface, the satellite antenna will locate Bell ExpressVu programming. Configure Bell ExpressVu Receiver In order to use the satellite antenna in automatic mode, the Bell ExpressVu must be configured with the proper switch installed.
Select “Point Dish/Signal” option “1”. If you do not see signal on your meter, be sure satellite 91 is selected and try a different transponder. All transponders may not be active. See Figure 6.1. Figure 6.1 - Actual Screen may vary POINT DISH/ SIGNAL STRENGTH Satellite 0 61.
7. Satellite Interface Menu 7.1 Main Menu After the Satellite Interface has been powered on and the antenna has acquired the satellite signal, the status screen will the display the current satellite. Follow the steps below to access the main menu at any time. [BUTTON] denotes a button to be pushed on the Satellite Interface front panel, and words in Bold represents options on the LCD screen. The *Asterisk onscreen denotes the current selection. Press and hold the [ENTER] button for 2 seconds.
From the Service Provider menu press [SELECT] until your Satellite Service Provider is selected. DTV → DIRECTV DISH → DISH Network BELL → Bell ExpressVu Satellite Interface POWER Service Provider *DTV DISH BELL SELECT ENTER Press [ENTER] to confirm. If DISH Network is chosen, you must then select DISH 500 or DISH 1000. If you are unsure, check with your satellite service provider. If you subscribe to all DISH Network High Definition programming, select DISH 1000.
To reset the Satellite Receiver, press and hold the Power button on the Receiver (not on the remote control). The receiver will reset, and after a few moments will automatically restart. It may take up to 5 minutes for some receivers to restart. After the receiver reboots, the new Guide will download, and the programming on the new satellite will be available. You must repeat this process each time you manually change satellites for DISH Network or Bell ExpressVu.
Factory Default If you determine that your satellite antenna is not functioning as expected, you may want to return your system to factory default and run the satellite setup again. From the Main Menu, press [ENTER] to confirm Satellite Setup. Press [SELECT] 2 times to select Factory Default. Satellite Interface POWER Factory Default* Exit SELECT ENTER Press [ENTER] to confirm. A confirmation will appear. Press [SELECT] to select Yes, then press [ENTER] to confirm.
Exit Sleep Mode You may force the antenna into Tracking Mode at any time while the system is in Sleep Mode. From the Sleep Menu, press [SELECT] to select Exit Sleep Mode. Satellite Interface POWER Exit Sleep Mode* Set Sleep Time SELECT ENTER Press [ENTER] to confirm. A confirmation message will appear. The antenna will immediately exit Sleep Mode and enter Tracking Mode.
Default Sleep You may return the Satellite Interface to the factory default sleep time of 7 minutes (420 seconds). From the Sleep Menu, press [SELECT] 3 times to select Set Sleep Time. Press [ENTER] to confirm. You will be asked if you are sure. Press [SELECT] to select Yes, then press [ENTER] to confirm. 7.4 Diagnostics Menu The Diagnostics Menu displays software versions installed in the system. In future updates, advanced troubleshooting options will be available for the system.
7.5 Configuration Menu The Configuration Menu is only to be used by Winegard Authorized Dealers or under the direction of Winegard personnel. The Configuration Menu is password protected for Winegard use only.
8. Troubleshooting 8.1 LCD Error Messages The table below is a list of Satellite Interface error messages that may be displayed on the LCD Status Screen during operation. Before calling for service, please read the solutions section of the table carefully for your specific error message. You may be able to fix some simple problems. Always power cycle your Satellite Interface system by powering the system off then on if you receive an error message.
8.
Appendix A Winegard HDTV Wiring Diagram A.1 DISH Network - 1 or 2 HD or Standard Receivers RoadTrip or Movin’ View Antenna Primary Coax Cable Out Secondary Coax Cable Out Data / Power Cable Bundle +12VDC Power Cable (Black / Red) 110 V Power DC IN DC OUT TO SAT ANTENNA BLK/RED Modular Data Cable COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 FACTORY USE ONLY SAT. RECEIVER OUT SAT.
Appendix A Winegard HDTV Wiring Diagram A.2 DIRECTV - 1 HD Receiver and 1 Standard Definition Receiver RoadTrip or Movin’ View Antenna Primary Coax Cable Out Secondary Coax Cable Out Data / Power Cable Bundle 12VDC Power Cable (Black / Red) 110 V Power DC IN Modular Data Cable DC OUT TO SAT ANTENNA BLK/RED COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 FACTORY USE ONLY Winegard HD Satellite Interface SAT. RECEIVER OUT SAT.
Appendix A Winegard HDTV Wiring Diagram A.3 DIRECTV - 2 HD Receivers RoadTrip or Movin’ View Antenna Primary Coax Cable Out Secondary Coax Cable Out Data / Power Cable Bundle 12VDC Power Cable (Black / Red) Modular Data Cable Winegard HD Satellite Interface 110 V Power DC IN DC OUT TO SAT ANTENNA BLK/RED COMM. OUT 1 TO SAT. ANTENNA HD CTRL 2 HD CTRL 1 Coax Out to Control 2 FACTORY USE ONLY SAT. RECEIVER OUT SAT.
Appendix B. Recommended Receivers Winegard recommends the following receivers for use with your Winegard Automatic Satellite System. Winegard does not recommend the use of receivers with hard drives for mobile use. All information below is accurate as of April, 2007. Receivers and compatibility is subject to change without notice. Service Provider DIRECTV DISH Network Bell ExpressVu Standard Receiver D10, D11 311, 301 3100 HD Receiver H10, H20 VIP 211 4100 Appendix C.
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY (2 YEARS PARTS; 1 YEAR LABOR) Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products.