Instruction manual

49
Chapter Ⅵ Frequency Asked Questions
1. Why the recording is not work?
1) Please check HDD connection. If the HDD is not detected by DVR, the recording will sure not working.
2) Please check whether there is available space of HDD left. If not, Please replace the HDD or set ―Yes‖ in
―Main Menu‖→ ―Setup‖→ ―Hard Disk‖ → ―Auto Rewrite‖.
2. Why Front panel and Mouse are not able to operate upon VGA output?
Please view the front panel of the ―SPOT‖ light is lit, mouth light indicates that the current auxiliary output
(SPOT VOUT) you can control, is required to press the front panel of the ―SPOT‖ key, and then in the
secondary output of the prompt box, tap OK returns control to switch back to the primary output.
3. Why cannot control the PTZ?
1) Please check whether the PTZ setup in ―Main Menu－PTZ Setup－PTZ‖ is setting correctly, including
protocol, baud rate and address.
2) Please check whether the RS485 cable connection is correct.
4. Why some channels show no video or picture during real-time monitoring?
Enter the ―main menu-settings-display‖ menu; see if a channel is disabled. When a channel is shielding,
real-time monitoring screen no image.
5. Cannot choose options in menu.
Please confirm that you possess the rights. Please login as admin to check the rights.
6. Please DO NOT modify the system time or format HDD while recording.