Warranty

RUG WARRANTY

Limited one-year manufacturing warranty

World Rug Gallery provides a one-year limited repair or replacement warranty. World

Rug Gallery warrants (to the original purchaser) that our area rugs will be free from

any material or manufacturing fault or defect which would prevent our area rugs from

giving satisfactory service for a period of one year from the date of delivery to the

original seller. This limited warranty does not include the area rug’s serging or fringe

and specifically excludes any damage to the area rug caused by normal or

extraordinary wear and tear, commercial use, improper maintenance or any damage

caused by factors not inherent in the area rug at the time of purchase. Material and

manufacturing defects will be determined by an Authorized World Rug Gallery

Inspector. World Rug Gallery, at its sole discretion, will replace, repair, refund or give

credit (to the original purchaser) for the price of the area rug if a manufacturer’s

defect develops under normal use during the warranty period. To register a complaint

under this warranty, simply contact your Authorized World Rug Gallery Dealer. Proof

of original purchase is required. World Rug Gallery’s repair or replacement warranty

does not cover certain inherent characteristics in area rugs, including, but not limited

to those described in this booklet, which may affect the product’s appearance and/or

performance over time. This warranty shall not apply to defects first notified to World

Rug Gallery in writing more than one year after delivery to the original purchaser

Warranty Limitations

Warranty Limitations World Rug Gallery’s repair or replacement warranty does not

cover certain inherent characteristics including, but not limited to, those described in

this booklet which may affect the product’s appearance and/or performance over

time. It is only applicable to products used in indoor living environments (unless a

product is categorized for outdoor/indoor usage) that are maintained at normal

temperature and humidity.

ABNORMAL WEAR AND ACCIDENTS We do not cover damage resulting from

abuse or accidents, such as staining, soiling, burning, flooding, cutting or spilling;

damage caused by pets; or damage caused by improper cleaning methods and

materials. We do not cover products placed on stairs or ramp entrances that are

subject to heavy traffic.

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RUG W ARRANTY Limited one-year manufacturing warranty World Rug Gallery provides a one-year limited repair or replacement warranty. World Rug Gallery warrants (to the original purchaser) that our area rugs will be free from any material or manufacturing fault or defect which would prevent our area rugs from giving satisfactory service for a period of one year from the date of delivery to the original seller.
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CHANGES IN AREA RUG COLOR We do not cover changes in area rug color resulting from external causes, such as fading due to spills of household chemicals and other non-food and non-beverage substances. DIFFERENCES OF COLOR VARIATIONS We do not cover minor and normal differences between color and texture from specification samples. DISCONTINUED MERCHANDISE This warranty does not apply to any area rug purchased as special merchandise, irregulars or below standard price.