Manual

Xerox 4595 Copier/Printer System Administration Guide
9-11
9. Troubleshooting
When using Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003.
When you cannot print
Multiple numbers of computers are
instructing print jobs simultaneously to
the machine.
Status
display
Print job failed (Network Error)
Check point Not applicable
Remedy None (The print job will automatically be restarted.)
The available disk storage on the
computer is insufficient and unable to
spool the print file.
Status
display
Print job failed (Spool Error)
Check point Open My Computer and right click the disk where
the system is installed (for example, C: drive). Select
Properties from the menu and confirm the available
storage.
Remedy Delete unnecessary files to increase available disk
storage. Then select Pause from the Document
menu in the Printer window to cancel the pause (the
print job will restart).
Cause Status display / check point / remedy
Cause Check point Remedy
The IP address is incorrect Request your network
administrator to check the IP
address on the machine.
Set a correct IP address on the
machine.
The volume of the print data of an
instruction from a computer
exceeded the maximum
receivable volume when the LPD
spool is set to memory spool.
Confirm amount of the LPD spool
memory and then compare it with
the required amount for the data
being printed.
• If the print data is one file and
still exceeds the memory
amount, divide the file to make
one instruction smaller than
the memory.
• If the print data is multiple files
and exceeds the memory
amount, decrease the number
of files to print at once.
An unrecoverable error occurred
during the printing process.
Confirm if any error messages are
displayed on the control panel.
Restart the machine.
Switch on the machine after the
display completely disappears.
The machine is not set to the
transport protocol which matches
the protocol on the computer.
Confirm the transport protocol
selected on the machine.
Select the transport protocol which
matches the transport protocol
used by the computer.
The data format the machine is
trying to process does not match
the data format of the print data
transmitted from a computer.
Not applicable Ctrl-”D” will cancel the output.