Version 1.
©2014 Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Contents 1 Getting Started Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing using Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing using Linux. . . . . . . . . . . . . . . . . . . . .
Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Active Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Personal & Secure Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saved Jobs . . . . . . . . . .
Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 10 Safety Notices and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Safety Labels and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 1 Before you use your machine, take some time to familiarize yourself with the various features and options.
Getting Started Welcome Thank you for choosing a Xerox Phaser 4622. This product has been designed for ease of use. To use your machine to its fullest potential, take some time to read this User Guide. The chapters within this guide offer additional information on the features and options available. For additional assistance visit our customer website at www.xerox.com, use the CentreWare Help system or click on the Help button in the printer driver. The Xerox Phaser 4622 is a laser printer.
Getting Started Machine Overview Before you use your machine, take some time to familiarize yourself with the various features and options.
Getting Started Internal Components 1 Toner Cartridge 2 SMart Kit Drum Cartridge 3 Fuser Unit 4 Transfer Roller 2 1 4 3 Options and Components Phaser 4622 Direct/Network Printing Standard Paper Tray 1 (Bypass) Standard Paper Tray 2 Standard Paper Tray 3 Optional Paper Trays 4, 5 and 6 Optional High Capacity Feeder Optional Stand Optional Finisher Optional 4-Bin Mailbox Optional Duplex Unit Standard USB Port Standard Hard Disk Drive (320 GB) Optional System Memory (256MB)
Getting Started Control Panel Overview 2 8 5 3 1 10 7 6 9 4 1 Display Screen: Displays all the available programing features, plus general machine information. 2 Menu: Enters Menu Mode and scrolls through the available menus. 3 4 5 Back: Sends you back to the previous menu. If a fault has occurred and the Error screen is not visible, press the Back button to access the Error screen. Pressing the Back button repeatedly alternates between the Machine Status screen and the Error screen.
Getting Started Powering on the Machine The On/Off switch and the power inlet are at the rear of the machine. 1. Connect the AC Power Cord 1 to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2. 3. Press the ON/OFF 2 switch to the ON (I) position. To power off, press the ON/OFF switch to the OFF (O) position. 2 1 Network Connection If the machine is to be network connected, follow these steps to connect the network cable. 1.
Getting Started Printer Driver Installation The Xerox printer driver can be installed using the disc provided with your machine or downloaded from the Xerox website www.xerox.com. To install the driver use the Add Printer Wizard provided by the operating system. The Xerox printer driver allows users to customize the features of print queues installed using the driver.
Getting Started 11. 12. 13. 14. 15. 16. Click Open > OK. Select the printer from the list. Click Next. Type the printer name and select if you want to use the printer as the default printer. Click Next. Select if you want to share the printer. Click Next. Select if you want to print a test page. Click Next. Click Finish. Windows Vista 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Double-click the .exe file to open the Xerox Print Driver dialog box. Click Run at the Security Warning.
Getting Started 13. 14. 15. 16. Enter the printer name. Select if you want to use the printer as the default printer. Click Next. Select if you want to print a test page. Click Next. Select Finish. Uninstalling To uninstall the Xerox printer driver: 1.
Getting Started Loading Paper Paper Tray 1 (Bypass Tray) and Paper Tray 2 are provided as standard on all configurations. Additional paper trays can be purchased as an option. Up to 6 paper trays or up to 4 paper trays and a High Capacity Feeder can be installed. Paper Tray 1 (Bypass Tray) 1. Lower Paper Tray 1 (Bypass Tray), located on the front of the machine and unfold the paper support extension. Note Remove any curl on postcards and labels before loading them into Paper Tray 1 (Bypass Tray). 2.
Getting Started 2. Fan the paper and insert it into the tray. Do not fill above the Maximum Fill Line. Note Paper Trays 2, 3, 4, 5 and 6 can hold a maximum of 520 sheets of 20 lb (80 g/m²) bond paper or 50 envelopes in Paper Tray 2. 3. 4. 5. 6. Squeeze the rear and side guides and move from the current position and into the correct position for the current paper size. Make sure the guides click into place. Close the paper tray.
Getting Started 5. 6. After loading paper in the paper tray, set the paper size, type and color using the control panel. Press OK to confirm the settings or Stop to change the settings. For instructions, refer to Tray Paper Settings on page 61. When printing from your PC, ensure you select the Paper button to specify the correct paper size, color and type. Not confirming the paper details may result in printing delays. For more information on loading paper, refer to Loading Paper on page 56.
Getting Started Menu Options The Menu button provides access to information about the machine and the machine setups. After your machine is installed, it is recommended that the settings and options are customized to fully meet the requirements of the Users. Discuss your requirements with your System or Machine Administrator to ensure you get optimum performance from your machine.
Getting Started Option Description Saved Jobs Saved Jobs is a standard feature on machines which have been configured with the optional Hard Disk Drive. It enables you to retrieve jobs which have been stored on the machine using the printer driver. Completed Jobs This option displays the jobs which have been completed on the machine. Up to 50 jobs can be displayed. Information about the job is shown, for example the job owner and submission time.
Getting Started Tray Management Use the Tray Management options to set the machine defaults for managing paper and media. Option Description Paper Source Sets the paper tray to be used for print jobs. If the paper source is set to Auto, the printer automatically selects the paper source based on the requested size. Load Paper Timeout When a tray is opened and closed the Tray Information screen is displayed asking the user to confirm the size and type of the paper loaded in the tray.
Getting Started Tray Paper Settings Use the Tray Paper Settings to set the size, type and color settings for each tray. Option Tray 1 (Bypass) Paper Tray 2 Paper Description Select Use Current Setup if loading the same paper size, type and color as previously loaded. Select Change Setup and adjust the settings if loading a different paper size, type or color. Tray 3 - 6 Paper Tools The settings on the machine can be setup using the Tools option on the machine, or by using CentreWare Internet Services.
Getting Started General Care and Consumables There are several consumables on the machine that need replenishing or replacing, such as paper, staples, and Customer Replaceable Units. To place an order for Xerox consumables, please contact your local Xerox Representative giving your Company Name, product number and the machine serial number.
Getting Started Logging On and Off The System Administrator may choose to enable certain local security and accounting features which require the users to enter a User ID, password or account number before using the machine. 1. If requested, enter your User ID and password or account number and press OK. If Xerox Secure Access has been enabled, swipe your access card using the card reader device before entering your PIN. 2. Complete your job. 3. To Log Off, press the Stop button.
Getting Started Further Assistance For any additional help visit our customer website at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check Error Messages on page 104. If the difficulty persists, contact the Xerox Support Center.
Getting Started 26 Xerox Phaser 4622 User Guide
Print 2 The Xerox Phaser 4622 printers produce high quality prints from electronic documents. You can access the printer from your PC by installing the appropriate printer driver. The following pages contain an overview of the printer driver options for the Phaser 4622 machines.
Print Printer Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: • PCL6: The Printer Command Language driver can be used for applications requiring PCL. This is the recommended printer driver. Note Supported in all operating systems. • • • • • PCL5e: The Printer Command Language driver can be used for applications requiring PCL.
Print Printing using Windows The following provides an overview of the print procedure and features available when printing using Windows. Control Options There are a number of options which appear on all of the printer driver screens: Option Description OK Saves all the new settings and closes the driver or dialog. These new settings remain in effect until changed or until the software application is closed and the printer driver options revert to the default settings.
Print Print Procedure Documents can be printed from your PC using the printer drivers supplied. The printer driver must be loaded on each PC which uses the machine for printing. Note If a local security or accounting feature is enabled, you may need an account before using the machine. To get an account or for more information, contact the System Administrator. 1. 2. Click Print in your application. From the Printer: Name drop-down menu, click on your machine. 3.
Print Paper/Output Use the Paper/Output tab to select the basic printing requirements for your job. Identify the type of job being submitted, the paper, sides printed, finishing and quality requirements. Note Some features are only supported by specific printer configurations, operating systems or driver types. You may see more features or options listed than your specific machine supports. Job Type Use this option to select the type of job being submitted to the printer.
Print • • Delay Print use this option to enter a specific time to print the job. This is useful for large jobs or if you want all your jobs to print at the same time. When you select this job type, the Delay Print screen is displayed. Enter the time required and submit the job. The job remains in the job list until the specified time for printing. Saved Job stores the job on the printer's hard drive so that it can then be printed on demand.
Print Advanced Paper Selection Select this option to display the Advanced Paper Selection screen. If there is a bi-directional connection to the printer, the media loaded in each of the trays is shown. Select the paper tray, size, color and type to use for printing. Note For information about loading different media, refer to Media Specifications on page 62. Transparency Separators Select this option to display the Transparency Separators screen.
Print Stapling (optional) Use to select the stapling options for the print job if the optional finisher is installed. • Select 1 Staple to staple each set. • Select None to switch off stapling. Output Destination Use to select the output location or a mailbox bin if the optional 4-Bin Mailbox is installed. • Use Automatically Select to enable the machine to select an appropriate output tray for the job. • Select Main Tray to print to the Output Tray.
Print Some features are only supported by specific printer configurations, operating systems or driver types. You may see more features or options listed than your specific machine supports. Add Covers Use this option to add blank or printed covers to your printed document. 1. To add a cover select the Add Covers button above the table. 2. Select the Cover Options required: • Front Only provides a front cover. • Back Only provides a back cover.
Print 5. If any inserts have individual programing, such as a different paper color or a different number of inserts, select the entry required and use the Edit button to change the programing. Add Exceptions Use this option to specify the characteristics of any pages in the print job that differ from the settings used for the majority of the job. For example, your print job may contain 30 pages that print on standard size paper and two pages that print on a different size of paper.
Print Layout/Watermark The Layout/Watermark tab contains settings for selecting page layout, booklet layout and watermark options. Some features are only supported by specific printer configurations, operating systems or driver types. You may see more features or options listed than your specific machine supports. Page Layout Pages Per Sheet (N-Up) Select this option to print 1, 2, 4, 6, 9 or 16 pages on each side of a sheet of paper.
Print • Landscape prints the text and images across the longest dimension of the paper. Select the sides printed option required from the second drop-down menu. • 1-Sided Print prints on one side of the paper or transparency. Use this option when printing on transparencies, envelopes or labels. • 2-Sided Print prints on both sides of a sheet of paper with the images printed so the job can be bound on the long edge of the sheet.
Print • • • • Scale if you selected Picture, either specify the percentage or move the slider to select the percentage to scale the picture. Density either specify a density for the watermark or move the slider to select the density. The default density is 25 percent. Use Position (from center) to select the number of inches or millimeters to shift the watermark from the center of the page or select the Center option to center the watermark.
Print Printing using Macintosh This section explains how to print using Macintosh. You need to set the print environment before printing. Refer to the System Administrator Guide. Printing a Document When you print with a Macintosh, you need to check the printer driver setting in each application you use. Follow the steps below to print from a Macintosh: 1. Open the document you want to print. 2. Open the File menu and click Page Setup (Document Setup in some applications). 3.
Print Graphics Use the Graphics option to enhance the quality of your output. Select Graphics from the drop-down list under Orientation to access the graphic features. The Resolution option allows you to select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document.
Print Printing using Linux Printing from Applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1. Open an application, and select Print from the File menu 2. Select Print directly using lpr. 3. In the LPR GUI window, select the machine from the printer list and click Properties. 4. Change the print job properties using the following four tabs displayed at the top of the window.
Print 3. 4. The Printer Properties window opens. The following five tabs display at the top of the window: • General: This option allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. • Connection: This option allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab.
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Jobs 3 The Jobs option enables you to manage active jobs, view information about completed jobs, access personal & secure jobs, and print jobs which have been saved on the machine.
Jobs Active Jobs Use the Active Jobs option to display a list of all the jobs currently in the list waiting to be processed. To view details about an active job, select the job in the list. To access the Active Jobs option: 1. Press the Menu button on the control panel. 2. Press the up/down arrows to highlight the Jobs option and press OK. 3. Press the up/down arrows to highlight the Active Jobs option and press OK. A list of all the active jobs is displayed. 4. Select the Job required and press OK.
Jobs Personal & Secure Jobs Personal & Secure Jobs can be submitted using the printer driver and held at the machine until selected by a user for printing or deleting. You can also submit Secure Jobs using CentreWare Internet Services. • Personal Print allows users to temporarily store jobs until they are at the machine and are ready for print and collection. This ensures the jobs are not left at the printer for long periods of time or collected by another user.
Jobs Saved Jobs Saved Jobs is a standard feature on machines which have been configured with the optional Hard Disk Drive. It enables you to retrieve jobs which have been stored on the machine using the printer driver. Prior to using the Saved Jobs option, a job must be saved to a folder on the machine. For instructions, refer to Saving a Job on page 49. Jobs are placed into a folder located on the machine and can be accessed and retrieved for printing at a later date.
Jobs Saving a Job Prior to using the Saved Jobs option, a job must be saved to a folder on the machine. Jobs can be saved using the printer driver. To store a job using the printer driver: 1. Open your document and select Print from the application File menu. The application Print window is displayed. 2. Select the Xerox Phaser 4622 printer from the Printer Name drop-down menu. 3. Select Properties to access the print settings for the job. 4. Select the Job Type drop-down menu and select Saved Job.
Jobs Completed Jobs This option displays the jobs which have been completed on the machine. Up to 50 jobs can be displayed. Information about the job is shown, for example the job owner and submission time. To access the Completed Jobs option: 1. Press the Menu button on the control panel. 2. Press the up/down arrows to highlight the Jobs option and press OK. 3. Press the up/down arrows to highlight the Completed Jobs option and press OK. A list of all the completed jobs is displayed. 4.
USB Flash Memory 4 USB memory devices are available with a variety of memory capacities to give you more room for storing documents. For information about setting up and enabling the USB Port, refer to the System Administrator Guide.
USB Flash Memory Inserting the USB Memory Device Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. 1. Check your USB Memory Device is within specification. • You must use only an authorized USB memory device with an A plug type connector. • Use only an USB memory device with metal-shielded connector. 2. Insert the USB memory device into the USB memory port on your machine. • • 52 Do not remove the USB memory device while it is in use.
USB Flash Memory Printing from USB Memory Device You can directly print files stored on a USB memory device. You can print the following supported file types: • PRN: Only files created by the driver provided with your machine are recommended to print from a USB memory device. If you create PRN files using another machine, the printout may be different. PRN files can be created by selecting the Print to file check box when you print a document.
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Paper and Other Media 5 In this chapter, you will learn about the different types of stock and stock sizes that can be used on your machine, available paper trays and the types of stock and sizes supported by each tray.
Paper and Other Media Loading Paper Paper Tray 1 (Bypass Tray) and Paper Tray 2 are provided as standard on all configurations. Additional paper trays can be purchased as an option. Up to 6 paper trays or up to 4 paper trays and a High Capacity Feeder can be installed. Various media sizes and types can be used in the trays. For more media specifications, refer to Media Specifications on page 62. Preparing Paper for Loading Before loading paper into the paper trays, fan the edges.
Paper and Other Media 4. 5. 6. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be under the Maximum Fill line. After loading paper in the paper tray, set the paper size, type and color using the control panel. Press OK to confirm the settings or Stop to change the settings. For instructions, refer to Tray Paper Settings on page 61.
Paper and Other Media 3. 4. 5. 6. Squeeze the rear and side guides and move from the current position and into the correct position for the current paper size. Make sure the guides click into place. Close the paper tray. After loading paper in the paper tray, set the paper size, type and color using the control panel. Press OK to confirm the settings or Stop to change the settings. For instructions, refer to Tray Paper Settings on page 61.
Paper and Other Media Tray Management and Settings Tray Management Settings and Tray Paper Settings are used to configure the paper tray settings and media. Tray Management Settings 1. 2. Press the Menu button on the control panel. Press the up/down arrows to highlight the Tray Management option. Press OK. 3. The following Tray Management settings are available: Option Description Settings Paper Source Sets the paper tray to be used for print jobs.
Paper and Other Media Option Auto Tray Switching Description This option enables the machine to switch between trays if both trays have the same size of paper and a tray becomes empty.
Paper and Other Media Tray Paper Settings After loading paper in the paper tray, set the paper size, type and color using the control panel. After closing the paper tray the paper size, type and color are automatically displayed. Using the settings displayed or the steps below, change the settings to match the Paper Size and Type of paper loaded. 1. Press the Menu button on the control panel. 2. Press the up/down arrows to highlight the Tray Paper Settings option. Press OK. 3.
Paper and Other Media Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use.
Paper and Other Media Media Types The table below shows the media types supported for each tray.
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CentreWare Internet Services 6 CentreWare Internet Services uses the embedded HTTP Server on the machine. This allows you to communicate with your machine through a web browser. Entering the IP Address of the machine as the URL (Universal Resource Locator) in the browser provides direct access to the machine over the internet or intranet.
CentreWare Internet Services Using CentreWare Internet Services Prior to connecting to CentreWare Internet Services the machine must be physically connected to the network with TCP/IP and HTTP enabled. An operational workstation with TCP/IP Internet or Intranet accessibility is also required. To access CentreWare Internet Services: 1. Open the web browser from your workstation. 2. In the URL field, enter http:// followed by the IP Address of the machine. For example: if the IP Address is 192.168.100.
CentreWare Internet Services Status The Status page provides information about your machine and access to the CentreWare Internet Services options. General The machine name, address details and status information is displayed. Use the Refresh option to update the Machine Status information. If a different language is required, select the language drop-down menu and change to the language required. Use the Index option to navigate to specific topics or the Help option to access www.xerox.
CentreWare Internet Services Trays This area displays status information about all the paper trays and the output areas. It also provides information about the tray media and settings. Consumables This option provides information on the life of the machine consumables, such as the Toner Cartridge and the SMart Kit Drum Cartridge. The status of each consumable and the percentage remaining is shown.
CentreWare Internet Services Meter Assistant™ Meter Assistant™ provides detailed information, including dates, times, and counts of impressions sent in the last billing meter transmission. The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance.
CentreWare Internet Services • • • Use the Start an Online Troubleshooting session at www.xerox.com... button to access the Xerox website for immediate advice on resolving machine problems. Use the Download File to Your Computer... button to save or view a CSV file containing detailed information about machine usage and any problems which have occurred on your machine. Use the Refresh button to view the latest status information.
CentreWare Internet Services Jobs Active Jobs Use this option to check the status of your job. The Active Jobs list displays a list of the current jobs and the status of each job. Personal & Secure Jobs Personal & Secure Jobs can be submitted using the printer driver and held at the machine until selected by a user for printing or deleting. After the job is submitted using the printer driver, a folder is automatically created and displayed in the Personal & Secure Jobs tab.
CentreWare Internet Services Saved Jobs Jobs which have been saved to the machine memory can be accessed using the Saved Jobs option. Saved Jobs are stored in the folders listed. Select the folder required. Public folders contain non-secure jobs and can be accessed by everyone. If a Private folder is selected, enter the secure passcode in the login window. Select the checkbox next to the jobs required and select Print or Delete using the drop-down menu.
CentreWare Internet Services Print The Print option enables you to send a print ready job such as a PDF or PostScript file to the printer over the internet. You can send the job from your desktop or from a remote location. To use the Job Submission option: 1. Program the printing options required. • The Printing options enable you to select multiple copies, collate, image orientation and 2-sided printing. • Use the Paper options to select the size, type and color of paper required.
CentreWare Internet Services Properties The Properties option contains all the settings, setups and default values for installing and setting up the machine. These may be protected by a user name and password and should only be changed by your System Administrator. For information about all the Properties options, refer to the System Administrator Guide.
CentreWare Internet Services Support The Support option provides useful links and information for upgrading your machine or getting further assistance for troubleshooting. • Software Upgrades - select the Xerox website link to access the software download options for your machine. • Browser Software - this option provides links for downloading browser software. • System Administrator - provides contact details for your system administrator.
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Setups 7 This chapter identifies the settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine.
Setups Accessing Tools All the machine setup features are accessed through the Menu button on the control panel. The setup and default options should be setup and customized by the System Administrator. Access to these options maybe passcode protected. To access the default and setup options: 1. Press the Menu button on the Control Panel. 2. Press the up/down arrows to highlight the Tools option. Press OK. 3. If required, enter the Administrator’s password using the keypad. The default is 1111.
Setups Configuration Page This report provides information about your machine setup, including the serial number, IP Address, installed options and the software version. To access the options: 1. Press the Menu button on the Control Panel. 2. Press the up/down arrows to highlight the Tools option and press OK. Note If a password is required, refer to Accessing Tools on page 78 for instructions. 3. 4. Press the up/down arrows to highlight Configuration Page and press OK.
Setups Setup The Setup options enable you to customize network settings, printer settings, general settings and machine settings which are specific to the machine, such as Date & Time and Power Management. Network Settings You may set up the network using the machine's display screen. Before doing that, you must have the relevant information concerning the type of network protocols and computer system you use.
Setups 7. Continue customizing the Network Settings options as required, then press Stop to return to ready mode. PostScript Setup 1. 2. Press the Menu button on the control panel. Press the up/down arrows to highlight Tools and press OK. Note If a password is required, refer to Accessing Tools on page 78 for instructions. 3. 4. Press the up/down arrows to highlight Setup and press OK. Press the up/down arrows to highlight PostScript Setup and press OK.
Setups Option 5. 6. 7. Description Line Termination Sets the default line termination. Wide A4 Sets the printable area of A4 paper size to 80 10pitch characters. Press the up/down arrows to highlight the option required and press OK. Press the up/down arrows to highlight the setting required and press OK to save the selection. Continue customizing the PCL Setup options as required, then press Stop to return to ready mode.
Setups The following Machine Settings options are available: Option Description Settings User Interface Use this option to set the message display language, the timeout options, if a job sheet is required and the stock for the job sheets. • • • • • Language Held Job Timeout Menu Timeout Job Sheets Stock Choice Date & Time You can set your machine to display the current time using either a 12-hour or 24-hour format and also set the date format.
Setups Option 5. 6. 7. 84 Description Settings Output Settings Use to set the default output settings. • • • • • Collation 2-Sided Printing (optional) Paper Destination Output Tray Switch Stapling Options (available with Finisher only) Permanent Mode Use to permanently set the Paper Type and Size for each tray. The Type and Size specified must be loaded by the user.
Setups File Security If you have sent print jobs to the machine that are confidential or sensitive, you can delete any data that is stored on the hard disk after the job has been printed using Immediate Overwrite or On Demand Overwrite. To access the options: 1. Press the Menu button on the Control Panel. 2. Press the up/down arrows to highlight the Tools option and press OK. Note If a password is required, refer to Accessing Tools on page 78 for instructions. 3.
Setups Special Feature Options These options provide access to special features and functions that have been loaded on your machine. To access the options: 1. Press the Menu button on the Control Panel. 2. Press the up/down arrows to highlight the Tools option and press OK. Note If a password is required, refer to Accessing Tools on page 78 for instructions. 3. 4. 86 Press the up/down arrows to highlight Special Feature Options and press OK. The Special Feature Options are available.
Setups Clone Printer Cloning enables you to conveniently copy the settings of one machine and transfer them to other machines. For instructions on Cloning a Printer refer to the System Administrator Guide.
Setups Accounting Enablement Accounting options can be used to restrict access to the machine and record machine usage by different jobs, groups or departments. To access the options: 1. Press the Menu button on the Control Panel. 2. Press the up/down arrows to highlight the Tools option and press OK. Note If a password is required, refer to Accessing Tools on page 78 for instructions. 3. 4. Press the up/down arrows to highlight Accounting Enablement and press OK.
General Care and Troubleshooting 8 This chapter includes: • General Care on page 90 • Troubleshooting on page 97 • Further Assistance on page 118 Xerox Phaser 4622 User Guide 89
General Care and Troubleshooting General Care There are several consumables on the machine that need replenishing or replacing, such as paper, staples, and Customer Replaceable Units. To place an order for Xerox consumables, please contact your local Xerox Representative giving your Company Name, product number and the machine serial number.
General Care and Troubleshooting • • • • • An environment with salty air. Do not store comsumables directly on the floor. Do not touch the surface of the photosensitive drum. Do not expose the Toner Cartridge to unnecessary vibrations or shock. Never manually rotate the drum, especially in the reverse direction; this can cause internal damage. Toner Cartridge Toner cartridges contain components that are sensitive to temperature and humidity.
General Care and Troubleshooting Waste Toner Bottle One waste toner bottle is supplied with each Toner Cartridge. The waste toner bottle must be replaced at the same time as replacing the Toner Cartridge. To replace the waste toner bottle: 1. Open the waste toner bottle access door on the left side of the machine. 2. Remove the used waste toner bottle and dispose of it according to the instructions provided. 3. 4. Unpack and install the new waste toner bottle. Close the access door.
General Care and Troubleshooting 2. 3. Gently lift up the orange handle slightly, then carefully remove the Drum Cartridge. Remove the new Drum Cartridge from its box. 4. Carefully remove the protective sheet from the Drum Cartridge by pulling up the sealing tape. 5. Slide the new Drum Cartridge into the slot until the Drum Cartridge clicks into place. Pull the cartridge tape straight out without breaking it. Push the Drum Cartridge again to make sure it is still positioned correctly in the slot.
General Care and Troubleshooting 2. 3. 4. Pull on the handle to remove the empty staple cartridge. Remove the used staple cartridge from the cartridge holder. Dispose of the used staple cartridge. 5. 6. Remove the new staple cartridge from its packaging. Make sure that the staple strips on top of the stack are complete and flat. Remove any partial strips and any strips that are bent. 7.
General Care and Troubleshooting Print the Supplies Usage Page to see the remaining life of the Maintenance Kit: 1. Press the Menu button on the control panel. 2. Press the up/down arrows to highlight the Information option. Press OK. 3. Press the up/down arrows to highlight the Information Pages option. Press OK. 4. Press the up/down arrows to highlight the Supplies Usage Page option. Press OK. 5. Press the left/right arrows to highlight Yes at the Print? prompt and press OK.
General Care and Troubleshooting Output Tray, Finisher and Mailbox Bins Regular cleaning keeps the output areas free from dust and dirt. 1. Use a soft, lint-free cloth, lightly dampened with water. 2. Wipe clean the output tray, finisher areas or mailbox bins and the outside areas of your machine. 3. Remove any residue with a clean cloth or paper towel. Moving the Machine When moving the machine, do not tilt or turn it upside down.
General Care and Troubleshooting Troubleshooting A variety of situations can affect the quality of your output. For optimal performance, ensure these guidelines are followed: • Do not position the machine in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change.
General Care and Troubleshooting Paper Trays 2, 3, 4, 5 and 6 The control panel will specify the tray that has a paper jam. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1. Pull the tray(s) specified on the control panel completely out of the printer. Note For all trays, pull out the specified tray and all trays above it. For example, if the jam is in Tray 4, pull out Trays 2 and 3. 2.
General Care and Troubleshooting 5. 6. Remove the Drum Cartridge. Remove the jammed paper. Confirm that all paper fragments are removed. 7. Insert the Drum Cartridge and the Toner Cartridge and close the top cover. Replace all the trays. 8. High Capacity Feeder Jams The control panel will specify the tray that has a paper jam. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1.
General Care and Troubleshooting 3. Close the High Capacity Feeder door. Top Cover Areas There is a jam at the exit or at the rear cover. The control panel will specify a fault has occurred. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1. Open the top cover and remove the Toner Cartridge. 2. Remove the Drum Cartridge. 3.
General Care and Troubleshooting Rear Cover Areas There is a jam at the exit or at the rear cover. The control panel will specify a fault has occurred. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1. Open the rear cover. WARNING: Be careful, some components inside the rear cover may be hot. 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3.
General Care and Troubleshooting Duplex Unit There is a jam at the exit or at the rear cover and the duplex unit is fitted. The control panel will specify a fault has occurred. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1. Open the top cover. 2. 3. Pull the duplex unit out of the printer. If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.
General Care and Troubleshooting Finisher There is a jam at the exit or at the rear finisher door. The control panel will specify a fault has occurred. When the Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. 1. Open the rear finisher door 2. 3. Remove the jammed paper. Confirm that all paper fragments are removed. Close the rear finisher door.
General Care and Troubleshooting 5. 6. If you have a duplex unit, open the duplex unit cover. Open the rear cover. WARNING: Be careful, some components inside the rear cover may be hot. 7. 8. 9. Remove the jammed paper. Confirm that all paper fragments are removed. Close the rear cover. If you have a duplex unit, close the duplex unit cover. Error Messages Use the following information to solve problems on the machine. Some messages may not appear in the display depending on options or models. .
General Care and Troubleshooting Location CRU Output Areas Errors & Faults Description Solution Toner Low Toner Cartridge is almost empty. Open top cover. Remove Toner Cartridge and gently shake it. By doing this, printing operations can be temporarily resumed. Reinstall Toner Cartridge. Close top cover. Reorder Toner Cartridge. Toner Empty Toner Cartridge is empty. Open top cover. Replace with new Toner Cartridge.
General Care and Troubleshooting Paper Feeding Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Condition Suggested Solutions Paper jams during printing. • Clear the paper jam. (See Fault Clearance on page 97.) Paper sticks together. • Check the maximum paper capacity of the tray. (See Paper Supply on page 123.
General Care and Troubleshooting Printing Problems Condition The machine does not print. Possible Cause Suggested Solutions The machine is not receiving power. • Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. • Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam.
General Care and Troubleshooting Condition Possible Cause Suggested Solutions The machine selects print materials from the wrong paper source. The paper option that was selected in the Printing Preferences may be incorrect. • For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences. Select the correct paper source. (See Paper/Output on page 31.) A print job is extremely slow. The job may be very complex.
General Care and Troubleshooting Condition Possible Cause Suggested Solutions The machine does not print PDF file correctly. Some parts of graphics, text or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. • Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The print quality of photos is not good. Images are not clear.
General Care and Troubleshooting Problem Possible Cause Solution A PostScript error page prints. The print job may not be PostScript. • Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver. The printer driver has not been configured to recognize the optional tray.
General Care and Troubleshooting Common Linux Problems Condition The machine does not print. Suggested Solutions • • • • • Check if the printer driver is installed on your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your machine. Check if the machine is started.
General Care and Troubleshooting Note Refer to the Linux User Guide supplied with your computer for further information on Linux error messages. Common Macintosh Problems Condition Suggested Solutions The machine does not print PDF files correctly. Some parts of graphics, text or illustrations are missing. • • Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image.
General Care and Troubleshooting Printing Quality Problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Your printer is designed to produce consistently high-quality prints. If you observe print quality problems, use the information in this topic to diagnose the problem. For best results, use only Xerox Printing Media.
General Care and Troubleshooting Condition Horizontal Line Deletions Vertical Line Deletions Suggested Solutions If there are areas of print deletions that appear across the paper: • The Toner Cartridge may not be installed correctly. Remove and re-install the Toner Cartridge. (See Customer Replaceable Units on page 90.) • The Toner Cartridge may be defective or at the end of its life. Replace the Toner Cartridge. (See Customer Replaceable Units on page 90.) • The transfer roller may be defective.
General Care and Troubleshooting Condition Suggested Solutions Dark Spots or Marks If there are dark spots or marks that appear in a random pattern on the page: • The paper path may be contaminated with toner. Print several blank sheets to remove the toner accumulations. • The Toner Cartridge may be defective or at the end of its life. Replace the Toner Cartridge. (See Customer Replaceable Units on page 90.) • The fuser may be defective. Replace the fuser (in the maintenance kit).
General Care and Troubleshooting Condition Toner particles are around bold characters or pictures T Suggested Solutions For toner adherence issues: • Change the printer option and try again. Go to the Printing Preferences, click the Paper tab, and set the paper type to Recycled. The top half of the paper is printed lighter than the rest of the paper For toner adherence issues: • Change the printer option and try again.
General Care and Troubleshooting Condition Curl or Wave Suggested Solutions • • • Curl Ensure that the paper is loaded properly. Check the paper type and quality. Both high temperature and humidity can cause paper curl. (See Media Specifications on page 62.) Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray.
General Care and Troubleshooting Further Assistance For any additional help visit our customer website at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check Error Messages on page 104. If the difficulty persists, contact the Xerox Support Center.
General Care and Troubleshooting Option 4. Description Test Prints This feature enables you to print test prints that will help you and the Xerox Support Center diagnose image quality problems. Each test pattern checks parts of the printing process. Hexadecimal Mode Prints a page showing each character received by the printer and it's hexadecimal code, instead of interpreting the characters as PCL or PS. Press the up/down arrows to highlight the option required. Press OK.
General Care and Troubleshooting 120 Xerox Phaser 4622 User Guide
Specifications 9 This chapter contains the specifications for the machine. The machine adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. • Machine Specifications on page 122 • Electrical Specifications on page 126 • Print Specifications on page 127 Note Improvements in specifications and the appearance of the product may be made without prior notice.
Specifications Machine Specifications Feature Specification Hardware Configuration Processor Paper Tray 1 (Bypass) and Paper Tray 2 standard Machine Size Base configuration: width 18.7” x depth 21.3” x height 16.5” (W 476 x D 541 x H 420 mm) Machine Weight Approx 77.
Specifications Paper Supply Paper Tray 1 (Bypass Tray) Feature Specification Capacity 100 sheets 20 lb (80 g/m²) bond paper per tray 20 sheets transparencies 10 envelopes Paper Weights Supported: 16 lb - 57 lb (60 g/m² to 216 g/m²) * Paper Sizes Paper Sizes: A5 (210 x 148 mm), A4 (210 x 297 mm), Letter (215 x 279 mm), FOLIO (216 x 330 mm), Legal (216 x 356 mm), Oficio (216 x 343 mm), JIS B5 (182 x 257 mm), ISO B5, Executive (184.2 x 266.
Specifications Paper Trays 3, 4, 5 & 6 (optional) Feature Specification Capacity 520 sheets 20 lb (80 g/m²) bond paper per tray Paper Weights Supported: 16 lb - 43 lb (60 g/m² to 163 g/m²) * Paper Sizes A5 (210 x 148 mm), A4 (210 x 297 mm), Letter (215 x 279 mm), FOLIO (216 x 330 mm), Legal (216 x 356 mm), Oficio (216 x 343 mm), JIS B5 (182 x 257 mm), ISO B5, Executive and Statement. Custom Sizes 3.8 x 7” to 8.5 x 14” (98.6 x 177.8 mm to 216 x 356 mm).
Specifications Mailboxes Feature Specification Paper Weights 16 lb - 53 lb (60 g/m² to 163 g/m²) Paper Sizes A5 SEF to Legal SEF Mailbox Bins 4 Mailbox Bins Each bin can hold 100 sheets of 20 lb (80 g/m²) bond paper Xerox Phaser 4622 User Guide 125
Specifications Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC / 220 - 240 VAC Average Power Consumption Power Saver (sleep) mode: 2.
Specifications Print Specifications Feature Specification Compatibility Windows 2000 / XP / 2003 / Vista / 2008 MAC OS X 10.3 - 10.5 Linux Speed Phaser 4620 65 ppm one-sided (Letter) / 62 ppm (A4) Maximum Paper Size 8.5" x 14" Legal (216 mm x 356 mm) Effective Printing Width 8.18” (208 mm) for Letter / 7.
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Safety 10 This chapter includes: • Notices and Safety on page 130 • Safety Labels and Symbols on page 131 • Operational Safety Information on page 132 • Basic Regulations on page 136 • Material Safety Data on page 139 • Product Recycling and Disposal on page 140 • Energy Program Compliance on page 142 • EH&S Contact Information on page 143 Xerox Phaser 4622 User Guide 129
Safety Notices and Safety Please read the following instructions carefully before operating the machine. Refer to them as needed to ensure the continued safe operation of your machine. Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Safety Safety Labels and Symbols All warnings and instructions marked on or supplied with the machine should be followed. This WARNING alerts users to areas of the machine where there is the possibility of personal injury. This WARNING alerts users to areas of the machine where there are heated surfaces, which should not be touched.
Safety Operational Safety Information Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox machine, follow these safety guidelines at all times: Electrical Supply This section provides important electrical supply safety information that you should read before installing or using the machine.
Safety Laser Safety Information CAUTION: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous light exposure. With specific regard to laser safety, the machine complies with performance standards for laser products set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
Safety • • • • Never push objects of any kind into the ventilation openings. Never override or “cheat” any of the electrical or mechanical interlock devices. Never place this machine where people might step on or trip on the power cord. This machine should not be placed in a room unless proper ventilation is provided. Please contact your local Authorized dealer for further information.
Safety Maintenance Information WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. • • • • Any operator machine maintenance procedures will be described in the user documentation supplied with the machine. Do not carry out any maintenance on this machine which is not described in the customer documentation. Use supplies and cleaning materials only as directed in the user documentation.
Safety Basic Regulations Xerox has tested this machine to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this machine in a typical office environment. United States (FCC Regulations) This machine has been tested and found to comply with the limits for a Class A digital machine, pursuant to Part 15 of the FCC Rules.
Safety European Union WARNING: This is a Class A product. In a domestic environment this machine may cause radio interference in which case the user may be required to take adequate measures. The CE mark applied to this machine symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: • • • December 12, 2006: Low Voltage Directive 2006/95/EC. Approximation of the laws of the member states related to low voltage equipment.
Safety China RoHS Regulation 138 Xerox Phaser 4622 User Guide
Safety Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Safety Product Recycling and Disposal USA & Canada Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox machine is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html.
Safety European Union WEEE Directive 2002/96/EC Product Recycling and Disposal (EU Professional/Business Environment) Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
Safety Energy Program Compliance All Markets ENERGY STAR The Xerox Phaser 4622 is ENERGY STAR® qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Office Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machines, personal computers, and monitors.
Safety EH&S Contact Information For more information on Environment, Health, and Safety in relation to this Xerox machine and supplies, please contact the following customer help lines: USA: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 Machine safety information is also available on the Xerox website: www.xerox.
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Index Numerics 2-Sided, 33 Printing, 41 4-Bin Mailbox, 9, 34, 125 A Accessing Tools, 78 Accounting Enablement, 88 Active Jobs, 46, 71 Add Printer Wizard, 13 Adding Paper, 56 Advanced Options, 39 Advanced Paper Selection, 33 Alerts, 67 Alphanumeric Keys, 11 Arrow buttons, 11 B Back button, 11 Basic Safety Regulations, 136 Billing, 68 Booklet Layout, 37 Buttons, 11 C Calling for Service, 25, 118 Canada (Regulations), 136 Card Reader Slot, 9 Caring for your Machine, 90 CentreWare Internet Services, 65 Alert
Paper Feeding, 106 PostScript Problems, 109 Print Quality, 113 Printing, 107 Windows Printing, 110 FCC Regulations, 136 File Security, 85 Finisher, 34, 124 Finisher (Optional), 9 Front and Rear View, 9 Further Assistance, 25, 118 Fuser Unit, 10 G General Care, 23, 90 General Care and Troubleshooting, 89 General Setup, 82 Getting Started, 7 Graphics, 41 H Health & Safety Contact Information, 143 Help, 25, 118 Help button, 11 High Capacity Feeder, 9, 17, 58, 124 I Image Overwrite, 85 Inserting the USB Memo
Maintenance Assistant, 68 Maintenance Safety Information, 135 Material Safety Data, 139 Media Guidelines, 62 Media Specifications, 62 Media Types, 63 Menu button, 11 Messages, 104 Meter Assistant, 68 Meter Reading, 68 Models and Components, 10 Moving the Machine, 96 Multiple Images, 37 N Network Port, 9 Network Settings, 80 Network Setups, 74 Number of Prints, 68 Numeric Keys, 11 O OK button, 11 On Demand Overwrite, 85 On/Off, 12 Operational Safety, 129 Operational Safety Information, 132 Optional Compone
Printing Problems, 107 Printing Quality Problems, 113 Printing Reports, 118 Printing using Windows, 29 Problem Solving, 97 Problems Linux, 111 Macintosh, 112 Paper Feeding, 106 PostScript, 109 Print Quality, 113 Printing, 107 Windows Printing, 110 Product Recycling and Disposal, 140 Product Safety Certification, 135 Properties, 74 PS, 127 Q Quality Problems, 113 R Rear Door, 9 Regulations, 129, 136 Relocating your Machine, 96 Replaceable Units, 23, 90 Reports, 118 Resolution, 127 S Safety, 129 Certificat
Tray Paper Settings, 61 Trays, 16, 68 Troubleshooting, 89, 97 Troubleshooting Reports, 118 Turkey RoHS Regulation, 137 Type A USB Port, 9 Type B USB Port, 9 U United States (FCC Regulations), 136 USB Memory Device Printing, 53 USB Memory Port, 9 User Guide, 25 User ID, 24 Using the Machine, 7 W Waste Toner Bottle, 23, 90 Watermark, 38 WEEE Directive 2002/96/EC, 141 Welcome Center, 25, 118 Windows Printing, 29 Windows Problems, 110 X Xerox Secure Access, 24 Xerox Support Center, 25, 118 Xerox Phaser 4622
Xerox Phaser 4622 User Guide
