Version 3.
©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries. FreeFlow®, SquareFold®, and CentreWare® are trademarks of Xerox Corporation in the United States and/or other countries. Product status, build status, and/or specifications are subject to change without notice.
Table of Contents 1 Product Overview.......................................................................................1-1 Machine components.........................................................................................................1-1 User Interface (UI)..............................................................................................................1-2 Power Source.................................................................................................................
Table of Contents 4 Media Print - Text......................................................................................4-1 Overview..................................................................................................................................4-1 Supported file formats..........................................................................................4-1 Notes and Restrictions..........................................................................................
Table of Contents Tools tab..................................................................................................................................8-6 Changing the paper tray attributes................................................................8-6 9 Maintenance...............................................................................................9-1 Cleaning the machine .......................................................................................................
Table of Contents Paper jams inside the HCF unit......................................................................12-4 Paper jams inside lower left cover...................................................12-5 Paper jams at lever 1a and knob 1c................................................12-6 Paper jams at lever 1b and knob 1c................................................12-8 Paper jams at lever 1d and knob 1c................................................12-9 Fault codes..........................
Table of Contents Fault codes..............................................................................................................14-9 15 High Capacity Stacker (HCS)...........................................................15-1 Overview................................................................................................................................15-1 Identifying the components...........................................................................15-2 Control panel............
Table of Contents Paper jams at lever 2b and knob 2c..........................................................16-23 Paper jams at 2c, 2e, 2f, and 2d..................................................................16-24 Paper jams at 2d and lever 2g.....................................................................16-25 Paper jams at unit 4 and knob 4a..............................................................16-26 Paper jams at finisher top tray........................................................
Table of Contents Clearing E1/E2 jams............................................................................17-13 Clearing E3 jams..................................................................................17-15 Fault codes...........................................................................................................17-16 Technical data..................................................................................................................17-26 Specifications................
Table of Contents Optional C/Z Folder.............................................................................18-47 Finishing Transport specifications..............................................................
1 Product Overview Machine components 1 Optional High Capacity Feeder (HCF/Trays 6 and 7) This optional feeding device adds an additional 2,000 sheet capacity of letter-size (8.5 x 11 in.)/A4 media.
Product Overview 2 Bypass tray (Tray 5) The Bypass tray, also called Tray 5, accommodates all types of stock in various size and weight ranges. The tray holds a maximum of 250 sheets of 20 lb./75 gsm bond paper. This tray is often used to load nonstandard paper, such as heavy stock or other special media, that cannot be loaded in trays 1-4. 3 User Interface (UI) The User Interface (UI) consists of the control panel and the touch screen.
Product Overview Number Component Function 1 Touch Screen Displays messages required for operation and buttons for features. You can directly touch the screen to instruct operations and to set features. 2 Machine Status Use this button to check the machine status, meters, the status of the consumables, and to print reports. 3 Job Status Use this button to check or cancel the current job, to check or print stored jobs, or to check completed jobs.
Product Overview Number Component Function 9 Key Pad Used to enter alpha/numeric data 10 Interrupt button Use this button to suspend a copy or print job in progress and have the machine stop to process another job. During the Interrupt mode, the Interrupt button lights. Pressing the Interrupt button again exits the Interrupt mode and resumes the suspended job. 11 Start Use this button to perform certain functions, such as scanning a document.
Product Overview 1. Open the cover. 2. Press the power switch to the On position. The Please wait... message indicates that the machine is warming up. The machine cannot be used while it is warming up. Power Off Before switching the power off, ensure all job processing, copy and printing is completed and ensure that the Data indicator is not lit up. 1. Press the power switch on top of the printer to the upright position (I). This will power off the printer. 2.
Product Overview Here are two examples: • If the Low Power Mode is set to 15 minutes and the Sleep Mode is set to 60 minutes, the Sleep Mode activates after 60 minutes of total inactivity and not 60 minutes after the Low Power Mode begins. • If the Low Power Mode is set to 15 minutes and the Sleep mode is set to 20 minutes, the Sleep Mode activates 5 minutes after the Low Power Mode begins.
Product Overview High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 The two-tray High Capacity Feeder (HCF/Trays 6 and 7) provides an extra 4,000 sheet capacity of either 8.5 x 11 in. or A4 paper. Each tray holds 2000 sheets (from 16 lb. Bond to 80 lb. Cover/52 gsm to 216 gsm). Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) The Oversized High Capacity Feeder (OHCF) is available in a 1-tray or 2-tray option.
Product Overview Note The 1-Tray OHCF is not available with D136 configurations. Interface Module (D110/D125 configurations) The Interface Module is required with many finishing devices. It enables communication and provides a paper path between the print engine and any attached finishing device or devices. Note The Interface Module is not available with the D95 Copier/Printer configuration.
Product Overview GBC® AdvancedPunch™ The GBC AdvancedPunch may be attached to a variety of optional finishing accessories. The GBC AdvancedPunch provides another level of finishing options to your output by allowing you to punch holes in 8.5 x 11 in./A4 documents, which support a variety of binding styles. Punch types include 19-hole to a maximum of 32-hole for 8.5 x 11 in. media. A4 media supports punch types 21-hole to a maximum of 47-hole.
Product Overview High Capacity Stacker The High Capacity Stacker (HCS) is an optional finishing device that provides stacking and offsetting capabilities for output to a Stacker Tray. Note The Interface Module is not available with the D95 Copier/Printer configuration. Standard Finisher This finisher provides a wide range of finishing/folding options. Note If attached to a D136 configuration, the Standard Finisher requires the Interface Cooling Module.
Product Overview Booklet Maker Finisher This finisher provides a wide range of finishing/folding options. Note If attached to a D136 configuration, the Booklet Maker Finisher requires the Interface Cooling Module. SquareFold Trimmer Module The SquareFold Trimmer Module is an optional finishing device that is used in conjunction with a finishing device that contains a booklet maker.
Product Overview Standard Finisher Plus The Standard Finisher Plus serves as an interface to transfer paper between the print engine and any third-party, Document Finishing Architecture (DFA) device attached to the machine. Note The Standard Finisher Plus requires the either the Interface Module (for D110/D125 configurations) or the Interface Cooling Module (for D136 configurations). The Standard Finisher Plus is not available with the D95 Copier/Printer configuration.
2 Where to find help Customer documentation CD/DVD We recommend that you print all customer documentation and keep it close to the machine. You can locate the customer documentation on your Customer Documentation CD/DVD. Your customer documentation CD/DVD was shipped with the machine. Print server customer documentation Supporting customer documentation for your print server is on a CD/DVD and is shipped with the print server.
Where to find help It may be helpful to know your machine serial number before calling for support. The machine serial number is shown on the Machine Information tab: Machine Status > Machine Information.
3 Paper and other media Loading media in trays 1, 2, 3, and 4 The following information is applicable for Trays 1-4: Trays 1 and 2 • Trays 1 and 2 are identical • Only 8.5 x 11 in.
Paper and other media Loading paper in trays 1 and 2 Note A paper jam may occur if a tray is opened while it is being used to feed stock. 1. 2. 3. 4. 5. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up. Fan the sheets before loading them into the tray. Load and align the edge of the paper against the LEFT edge of the tray. Paper must be loaded in the Long Edge Feed (LEF)/portrait direction. 6.
Paper and other media Loading paper in trays 3 and 4 Note A paper jam may occur if a tray is opened while it is being used to feed stock. 1. 2. 3. 4. 5. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up. Fan the sheets before loading them into the tray. Load and align the edge of the paper against the LEFT edge of the tray.
Paper and other media Loading tab stock in trays 3 and 4 1. 2. 3. 4. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Fan the tab paper before loading into the tray. Load and align the edge of the tab paper against the RIGHT edge of the tray with the side to be copied or printed on facing down. Note Tab stock can be loaded either long edge or short edge feed (portrait or landscape). 5.
Paper and other media 5. Load and align the edge of the pre-drilled paper against the LEFT edge of the tray. Align the paper so that the holes are against the left edge of the tray, and ensure that the paper is loaded in the LEF direction. 6. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 7.
Paper and other media a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color. b) If necessary, make the desired changes to paper curl and alignment adjustment. Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 8. Select Confirm to close the window.
4 Media Print - Text This chapter describes the basic procedures and features of Media Print - Text when the optional USB Enablement Kit is installed. Overview The installation of the USB Enablement Kit allows the machine to retrieve and print PDF, TIFF, and XPS document files. This feature is called the Media Print feature. When a USB memory device is connected to the machine, the machine can print the data stored in the USB memory device.
Media Print - Text Extension: tif • XPS files Extension: xps - If the medium contains more than 900 folders, the machine may not be able to recognize them correctly. PDF files or TIFF files cannot be printed if they are stored in folders. - PDF files saved on a MAC OS cannot be displayed on the screen and cannot be printed. - If a file name contains characters that are not supported by the machine, the file name will not be displayed on the screen.
Media Print - Text The Index Print option prints a list of the selected files from the USB drive with the index numbers automatically assigned. The Index Print checkbox is enabled when certain paper supplies are selected. 5. Once the files are selected, set the printing options on the Media Print - Text tab and Advanced Settings tab. Depending on the types of files stored in the USB memory device or the directory configuration, all files selected may not print. Inserting USB Memory Device 1.
Media Print - Text Tab Item Setting Value Media Print - Text Paper Supply Auto Paper Select, Trays 1 - 5 Select Auto or a tray that holds any of the following sizes of paper: A3, B4, A4, A4 short edge feed (SEF), B5, B5 SEF, A5, A5 SEF, 8.5 x 11", 8.5 x 11" SEF, 8.5 x 14", 11 x 17" When selecting Auto, a paper tray of the size of the document is selected automatically, and the document is printed at its original size. When the tray to be used is not displayed, select More.
5 Web Applications Web Application Overview Web Applications is a service that allows you to access to web applications via a network using the browser on the machine in order to display and store data. 1. Select Services Home. 2. Select Web Application 3. Select an access destination. 4. Select Open from the pop-up menu displayed. Accessing Using Buttons Registered on the Services Home window You can register frequently used web applications on the Services Home screen as buttons.
Web Applications 5-2 User Guide
6 Computer operations Network Printing Print procedures vary depending on the application software you are using. For more information, refer to the documentation provided with each application. To learn about print features, click Help in the print driver screen and refer to the online help. Printing with the PS print drivers 1. Load the paper in the paper tray. See the Paper and other Media chapter in the User Guide. 2. From your computer, open the document you want to print. 3. Select File > Print. 4.
Computer operations 4. Select the desired printer. 5. Ensure that Auto-Rotate and Center and Choose Paper Source by PDF page size check boxes are clear. Note These options may not be available with your version of Adobe Acrobat or Adobe Reader. 6. Select Properties and select the Paper/Output tab. 7. Click the Paper Select button. 8. If Tray 3 or Tray 4 is being used, then select Paper Settings for Auto Tray and choose the appropriate paper type. 9. Select OK twice to return to the Properties screen. 10.
Computer operations Network printing on tabs using the PCL print drivers 1. Load the tab stock in Tray 3, Tray 4, or Tray 5 (Bypass). Refer to Loading Tab Paper in Trays in the Paper and Other Media chapter. 2. From your computer, open the document you want to print. 3. Select File > Print. 4. Select the desired printer. 5. Ensure that Auto-Rotate and Center and Choose Paper Source by PDF page size are unchecked. Note These options may not be available with your version of Adobe Acrobat or Adobe Reader. 6.
Computer operations 6-4 User Guide
7 Job Status Job Status overview The Job Status feature allows the user to check active, pending, and completed jobs. The ability to cancel printing or print pending-print jobs is also available from Job Status. Active Jobs The Active Jobs tab allows you to check or cancel current or pending jobs. 1. Select Job Status from the Control Panel. 2. Select Active Jobs. 3. From the View pull-down menu, select the desired jobs to be viewed.
Job Status Completed Jobs The Completed Jobs tab allows you to check that a print job has been completed successfully. 1. Select Job Status from the Control Panel. 2. Select Active Jobs. 3. From the View pull-down menu, select the desired jobs to be viewed. You can select: • All Jobs • Printer and Print from Folder Jobs • Scan and Internet Fax Jobs • Job Flow and File Transfer Jobs 4. 5. 6. 7. From the displayed list, select the applicable job to view. Use the up and down buttons to navigate the list.
Job Status 6. Select Job List. 7. Use the keypad on the control panel to enter the passcode. 8. Select Confirm. If no password code is set, the Passcode screen does not appear. 9. Use the up or down buttons to navigate the document list. 10. Select the document to print or delete. 11. If deleting a document, select Delete. Select Yes to confirm the deletion. The document is deleted. 12. If printing a document, perform the following: a) Using the numeric keypad, enter the number of copies to print.
Job Status 2. Select Secure Print Jobs & More tab. 3. Select the Delayed Print. The Delayed Print screen is displayed. 4. Select Refresh to display the latest updated information. Use the up or down buttons to navigate the list. 5. From the displayed list, select the document to print at a specified time or the delayed print job to delete. 6. If deleting a document, select Delete. Select Yes to confirm the deletion. The document is deleted. 7. If printing a document, perform the following: a) Select Print.
8 Machine Status Machine Status Press the Machine Status button on the UI control panel to access the Machine Status information and features.
Machine Status Machine Configuration Select the Machine Configuration button to display a list of the various hardware components and options that are available on the machine. The list also displays the status of each of these components and options. Hardware components and options include the document feeder, paper trays, and any optional feeding and finishing devices attached to the machine.
Machine Status Print Mode Select Print Mode to identify the current printing mode of the printer. Select Off-Line or On-Line. Select one of the following: PCL Emulation: Select Item Number and enter the number using the numeric keypad. Select the current value and select Confirm. PDF Select Programming: Select Item Number and enter the number using the numeric keypad. Select the current value and select Confirm. Select a Password to save. Enter the password and select Save.
Machine Status To access supplies information, press the Machine Status button on the control panel and then select the Supplies tab from the Machine Status screen. Each Customer Replaceable Unit and status is displayed. Billing Information tab Accessing Billing Information 1. Press the Machine Status button on the control panel. 2. Select the Billing Information tab.
Machine Status Impression Counters This view displays the total impression amount. In other words, impression is the image on one side of one sheet of media. This counter shows the total impression amount for copied and printed impressions and for large impressions. • Black Copied Impressions: This number represents the total number of impressions for all black/white copied/scanned jobs.
Machine Status Tools tab Regular users have limited access to some of the features on the Tools tab. Stored Programming When available to the user, this feature enhances productivity by saving a series of programming steps and assigning them to a specified Stored Programming option. Stored programs save frequently used features and job settings which can be accessed using a shortcut button. Stored Programming not only remembers feature settings, but it can record a series of operations.
Machine Status 9. Select Confirm. The Paper Tray Attributes screen is displayed. 10. Select Close. The main Tools screen is displayed. 11. Press the Services button on the control panel to return to the main Copy screen.
Machine Status 8-8 User Guide
9 Maintenance Cleaning the machine Read and adhere to the following information when cleaning the machine: • Before you start to clean the machine, be sure to switch off the power and unplug the machine. Cleaning the machine without switching off the power may cause an electric shock. • Do not use benzene, paint thinner, other volatile liquids, or spray insect repellent on the machine as doing so may discolor, deform, or crack covers.
Maintenance Cleaning the exterior 1. Wipe the exterior with a soft cloth moistened with water. If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 2. Wipe off any excess water from the exterior with a soft cloth. Cleaning the document cover and glass 1. Cleaning the document cover a) Raise the document feeder. b) To remove dirt, wipe the document cover with a soft cloth moistened with water and then wipe it dry with a soft cloth.
Maintenance a) To remove dirt, wipe the document glass with a soft cloth moistened with water and then wipe it dry with a soft cloth. If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. Caution Do not press heavily on the document glass to avoid damaging the glass surface. 3. Cleaning the second-side scanning lens assembly a) The second-side scanning lens assembly is located along the left side of the document cover.
Maintenance Part of the document cover pulls away from the assembly, which allows better access to the second-side scanning lens assembly. c) To remove dirt, wipe the mirrored glass, metal strip, both sides of the white-plastic strip, and the rollers with a soft cloth moistened with water, and then wipe it dry with a soft cloth. Caution Do not press heavily on the mirrored glass as this will result in damage to the film around the glass surface.
Maintenance 4. Once the second-side scanning assembly is clean, return the document cover to its original position and ensure that the lever is locked in place. If you touch the document cover with your bare hands, wipe it clean before closing the document feeder. 5. Gently close the document feeder. Cleaning the document feeder rollers 1. Gently lift the latch of the document feeder top cover until it is open completely in a fixed position. 2.
Maintenance If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 3. Close the top cover of the document feeder until you hear it click into place. 4. Close the left cover of the document feeder until you hear it click into place. Cleaning the Fuser Stripper Fingers Note It is recommended to read through all of the installation instructions before performing this procedure.
Maintenance 8. Return the 2c handle to its original position. 9. Clean the input baffles to the Transfer and Fuser. 10. Wipe the Fuser input baffle. 11. Wipe the Transfer input baffle.
Maintenance 12. Grasp handle 2, push in on the drawer, and then move the handle to the left and up to the locked position. 13. Close the front door. Replacing consumable supplies Ordering supplies Xerox supplies, paper, and throughput material can be ordered from Xerox by going to www.xerox.
Maintenance Checking the status of CRUs Check the status of consumables by using the Supplies tab. • The status of consumables is indicated by Ready, Order New, Replace Now, or other indications. • An indication from 0 to 100% displays the remaining amount of toner. The machine UI will indicate when it is time to order and/or install a Customer Replaceable Unit (CRU). With some CRUs, the UI indicates that the machine may continue to run copy or print jobs without immediately replacing the CRU.
Maintenance 3. Grash the handle of the toner cartridge. 4. Pull out the toner cartridge slowly (1), while holding the bottom of the cartridge with one hand (2). 5. Dispose the old toner cartridge as normal office waste or recycle the cartridge. 6. Remove the new cartridge from the box and shake if from side to side to even out the toner inside.
Maintenance 7. Hold the cartridge with the arrow mark facing up. 8. Push the cartridge in slowly until it stops. 9. Close the toner cover. If the cover does not close completely, make sure the cartridge is in the lock position and is installed into the appropriate toner location. Caution Never use a vacuum cleaner when cleaning up spilled toner. It can cause a small explosion as the toner fills the vacuum cleaner and creates sparks. Use a broom, brush, or a cloth moistened with a neutral detergent.
Maintenance Replacing the toner waste container A message displays on the UI when the toner waste container is full. If you continue copying or printing without replacing it, the machine stops after copying or printing (approximately 18,000 sheets). 1. Make sure that the machine has stopped copying/printing, then open the front cover on the machine. 2. Open the toner waste container cover and push the lever down. 3.
Maintenance 4. With the other hand, grasp the top, middle part of the bottle, and then using both hands, pull the entire container out of the machine. 5. Hold the used container firmly with both hands and put it into the plastic bag, which is provided with the new container. Close the bag and dispose of the container according to your local regulations. 6. Remove the new container from its packaging. 7. Do not grip the container handle.
Maintenance A message displays and the machine will not operate if the front cover is open even slightly.
10 Problem solving Paper jams If a paper jam occurs, a fault screen displays a message on the UI indicating in which area the jam is situated. Follow the instructions provided for clearing the jam and resuming machine operation. Information about paper jams Review the following list to address paper jams: • When paper jams inside the machine, the machine stops and an alarm sounds. • Follow the instructions displayed on the controller to remove the jammed paper.
Problem solving Lower left cover jams Note This procedure shows how to clear a jam without either the optional HCF (Trays 6/7) or optional OHCF (Trays 6/7) being present. If you have either an HCF or an OHCF, open the front cover to optional Trays 6/7 to access this area. 1. Open the lower left cover 2. Remove the jammed paper. 3. Close the lower left cover.
Problem solving Paper jams in the Bypass (Tray 5) Tip Always ensure that all paper jams, including any small, ripped pieces of paper, are cleared before proceeding with any copy/print jobs. 1. Remove the jammed paper and any paper that is loaded from the Bypass tray. Note If paper is torn, check inside the machine and remove it. 2. Open the tray cover and remove jammed paper.
Problem solving 3. Close the tray cover. 4. Reload paper into the tray and resume copying/printing. Envelope jams in the Bypass tray Note Envelopes can be fed only from the Bypass tray. Check that the envelopes are within specification. Carefully read and adhere to the following guidelines when using envelopes in the Bypass Tray: • Always ensure that the Bypass tray guides are against the edges of the envelopes. • Check that the attributes of the paper tray are set correctly.
Problem solving Paper jams in Trays 1-4 Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Pull out the tray where the paper jam occurred. Note To avoid tearing paper, review where the paper jam occurred before pulling out a tray. Torn paper remaining inside the machine can cause machine malfunction. 2. Remove the jammed paper and any torn pieces. 3. Push the tray in gently until it comes to a stop.
Problem solving Paper jams in transport unit 4 Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Make sure that the machine has stopped printing before opening the front cover. 2. Pull out Tray 1. 3. Pull out Transport Unit 4. Tray 2 will come out as you pull out transport unit 4. 4. Lift up lever 4a and then remove the jammed paper.
Problem solving Note If paper is torn, check inside the machine and remove it. 5. Return lever 4a to the original position. 6. Push Tray 2 in gently until it comes to a stop. Transport unit 4 will be inserted simultaneously. 7. Push Tray 1 in gently until it comes to a stop. 8. Close the front cover completely. The machine will not operate if the front cover is open even slightly.
Problem solving 2. Pull out duplex module 3. 3. Move the release lever 3a to remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move lever 3b to the right and then remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 5. Push the duplex module in gently until it comes to a stop. 6. Return all levers to their starting positions.
Problem solving 7. Close the front cover completely. The machine will not operate if the front cover is open even slightly. Paper jams inside the main unit Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. Warning Never touch a labeled area (found on the fuser unit or nearby) indicating High Temperature and Caution. Contact can lead to burns. 1.
Problem solving 3. Lift up lever 2b to remove jammed paper. Then turn knob 2a to remove jammed paper. 4. If paper is jammed at the top of the transfer module or inside the fuser unit, remove the paper by pulling it out toward the left. If the paper cannot be removed, lift up the lever 2c and then try removing it 5. Lift up the lever 2c as necessary, shift the lever 2d, and then remove the jammed paper.
Problem solving 6. Turn the knob 2f as necessary and then remove the jammed paper. 7. Shift lever 3b on the right of the fuser unit as necessary and then remove the jammed paper. If the jammed paper remains inside and it is difficult to remove, pull out the duplex module after returning the transfer module to the original position. Then try again. 8. Insert the transfer module completely and turn the green lever 2 to the left.
Problem solving 9. Close the front cover completely. The machine will not operate if the front cover is open even slightly. Fault codes Fault code Cause and Remedy 002-770 Cause: Unable to process job template due to insufficient hard disk space. Remedy: Remove unnecessary data from the hard disk to increase free disk space. 003-750 Cause: Unable to store any documents with 2 Sided Book Copy feature. Remedy: Check the 2 Sided Book Copy settings.
Problem solving Fault code Cause and Remedy 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 Cause: An error occurred in the software settings. Remedy: Power-cycle the printer. Contact the Customer Support Center. 016-220 016-221 016-222 016-223 016-224 016-225 016-226 016-227 016-228 016-229 016-230 016-231 016-232 016-233 016-234 016-235 016-236 016-237 016-238 016-239 016-240 016-242 016-300 016-336 Cause: An error occurred in the document scanner.
Problem solving Fault code Cause and Remedy 016-504 Cause: Unable to resolve POP3 server name during E-mail send. Remedy: Check that the POP3 server settings from CWIS are correct. Check the DNS server settings. 016-505 Cause: Unable to login to POP3 server during mail send. Remedy: Check that the user name and password used in the POP3 server from CWIS are correct. 016-506 Cause: An error occurred while running a job. Remedy: Cancel the job and re-run it.
Problem solving Fault code Cause and Remedy 016-710 Cause: Delayed Print documents cannot be registered because of hard disk malfunction. Remedy: Contact the Customer Support Center. 016-711 Cause: The configured maximum e-mail size has been exceeded.
Problem solving Fault code Cause and Remedy 016-729 Cause: Unable to print because the number of colors/resolution of the TIFF file exceeds the allowed range. Remedy: Change the number of colors/resolution for the TIFF file, and specify the print data again. 016-730 Cause: Detected a command not supported by ARTIV. Remedy: Check the print data, remove the offending command, and try to print again. 016-731 Cause: Unable to print TIFF data because it was interrupted. Remedy: Retry printing.
Problem solving Fault code Cause and Remedy 016-758 Cause: No Permissions to use service. Remedy: Check with your Auditron Administrator. 016-759 Cause: Maximum number of pages for this service has been reached. Remedy: Check with your Auditron Administrator. 016-760 Cause: An error occurred during PostScript processing. Remedy: Take one of the following actions: Set Print Mode to Speed Priority. Increase PostScript memory. For information about Print Modes, refer to the print driver's online help.
Problem solving Fault code Cause and Remedy 016-777 Cause: A hard disk error occurred during image processing. Remedy: The hard disk might be defective. When replacing a hard disk, contact the Customer Support Center. 016-778 Cause: Conversion processing of scanned image was interrupted because of insufficient disk space. Remedy: Remove unnecessary data from the hard disk to increase free disk space. 016-779 Cause: An error occurred during scanned image conversion processing. Remedy: Retry scanning.
Problem solving Fault code Cause and Remedy 024-340 024-341 024-342 024-343 024-344 024-345 024-346 024-347 024-348 024-349 024-350 024-351 024-352 024-353 024-354 024-355 024-356 024-357 024-358 024-359 024-360 024-361 024-362 024-363 024-364 024-365 024-366 024-367 024-368 024-367 024-370 024-371 024-372 024-373 024-374 024-375 Cause: A communication or initialization failure occurred. Remedy: Power off/power on the machine. If the error is not corrected, contact the Customer Support Center.
Problem solving Fault code Cause and Remedy 027-501 Cause: Unable to resolve POP3 server name when using POP3 protocol. Remedy: Check that the POP3 server settings from CWIS are correct. 027-502 Cause: Unable to login to POP3 server when using POP3 protocol. Remedy: Check that the user name and password used in the POP3 server from CWIS are correct. 027-720 Cause: Unable to find the server of an application interface destination.
Problem solving Fault code Cause and Remedy 027-745 Cause: The address of the DNS server is not registered on the machine. Remedy: Either register the address of the DNS server on the machine or set the address of the job template server by an IP address. 027-746 Cause: The specified job template pool server protocol settings are incorrect. Remedy: Set up the correct port. 027-750 Cause: Attempted to command a print job to a scanned document. Remedy: Scanned document cannot be printed.
Problem solving Fault code Cause and Remedy 073-210 Cause: Paper Tray 3 malfunctioned. Remedy: Contact the Customer Support Center. Trays other than Paper Tray 3 can be used. 074-210 Cause: Paper Tray 4 malfunctioned. Remedy: Contact the Customer Support Center. Trays other than Paper Tray 4 can be used. 075-210 075-211 Cause: Paper Tray 5 (bypass) malfunctioned. Remedy: Power-cycle the machine. If the tray error is not fixed by performing the relevant remedy, contact the Customer Support Center.
Problem solving Fault code Cause and Remedy 116-740 Cause: Numerical value operation error occurred as a value exceeding the value limit of the printer was used in the print data. Remedy: Check the print data. 116-747 Cause: There are too many paper margin values for the HP-GL/2 effective coordinate area. Remedy: Reduce the paper margin values, and instruct it to print again. 116-748 Cause: There is no plot data in the HP-GL/2 print data. Remedy: Check the print data.
Problem solving Fault code Cause and Remedy 127-220 Cause: Detected a communication error of the video system by the controller. Remedy: Remove and reinsert the cable connection between the printer and the controller. Power off and on both the printer and the controller. If the problem persists, call the Customer Support Center. 127-221 Cause: Detected a communication error by the controller. Remedy: Remove and reinsert the cable connection between the printer and the controller.
Problem solving Warning Precision components and high-voltage power supplies are used on the machine. Never open or remove machine covers that are screwed shut unless specifically instructed in the User Guide. A high-voltage component can cause electric shocks. When opening the panels and covers that are screwed shut to install or detach optional accessories, be sure to follow instructions in the User Guide. Do not try to alter the machine configuration or modify any parts.
Problem solving Symptoms Check Online indicator Is the interface cable does not light disconnected? even though you instructed it to print. Remedy Turn the power switch off, unplug the power cord from the power outlet, and check the interface cable connection. For information about network settings, refer to the System Administration Guide. Is the environment correctly Check the print driver and other environment set on the personal settings on the personal computer.
Problem solving Symptoms Check Remedy Copies are not made at the desired size. Is the document scanning Clean the document feeder glass or the glass or the document cover document cover. dirty? Is the document made of Place the document on the document glass, highly transparent material and place a white sheet of paper on top of the like a transparency? document before making a copy. Is the document at the correct position? Load the document correctly.
Problem solving Symptoms Check Remedy Documents are not fed into the document feeder. Are the documents too small? The minimum size of the document that can be loaded on the document feeder is A5 and 5.5 X 8.5.in. An error message is displayed after paper is loaded in paper Tray 5 (Bypass) and the Start button is pressed. Check the position of the paper guides at the front side of paper Tray 5 (Bypass). Set the paper guides to the correct positions. Documents jam Is the right type of often.
Problem solving If image quality is not improved after performing the relevant remedy, contact the Customer Support Center. Symptoms Check Remedy The copy is dirty. Is the document glass or Clean the document glass or the document the document cover dirty? cover. Is the document made of If the document is highly transparent, marks highly transparent material on the document cover will be copied. Place a like a transparency? white sheet of paper on the document and make a copy.
Problem solving Symptoms Check Remedy Part of the image Is the paper damp? Replace with paper from a new ream. is missing on the Is the loaded paper folded copy. or wrinkled? Is the document pasted together or folded in? The pasted or folded in section may be curling back, and risen up from the surface of the document glass. Place a stack of white sheets on the document to hold the document down flat against the document glass. A stripe pattern Is the document appears in copies.
Problem solving Symptoms Check Nothing is printed. Two or more sheets of paper are being fed simultaneously (doublefeed). Remedy Fan the paper and reset. High-voltage power supply Contact the Customer Support Center. malfunction. White areas or stripes appear. Is the paper damp? Replace with paper from a new ream. The paper in use is unsuitable. Load suitable paper. The entire page is If the print was made Load paper of the correct size and type into printed faint.
Problem solving Image is not what was expected Symptoms The image is dirty Yes If No, go to next symptom. Cause and Remedy (Action) Cause The document glass or the document cover is dirty. Action Clean the document glass or the document cover. If problem is not solved, go to next Cause/Action. Cause The document is made of highly transparent material like a transparency. Action If the document is highly transparent, marks on the document cover will appear on the image.
Problem solving Symptoms Cause and Remedy (Action) The image is not the Yes desired size If No, go to next symptom. Cause The document glass or the document cover is dirty. Action Clean the document glass or the document cover. If problem is not solved, go to next Cause/Action. Cause The document is made of highly transparent material like a transparency. Action Place a white sheet of paper on the document and scan. If problem is not solved, go to next Cause/Action. Cause The document is misaligned.
Problem solving Unable to print Symptoms Yes/No Causes and Actions Data remains in the printer icon If No, go to next symptom. Yes Cause The printer is not powered on. Action Turn the power on. If problem is not solved, go to next Cause/Action. Cause The network cable is disconnected from the computer. Action Connect the network cable to the computer. If problem is not solved, go to next Cause/Action. Cause The network cable is disconnected from the machine.
Problem solving Symptoms Yes/No Causes and Actions Data remains in the printer icon If No, go to next symptom. Yes Cause An error occurred with the printer. Action Check the error details. If problem is not solved, go to next Cause/Action. Cause The IP address or SMB network path is misconfigured. Action Configure a correct IP address or SMB network path. For information about network settings, refer to the System Administration Guide. If problem is not solved, go to next Cause/Action.
Problem solving Symptoms Yes/No Causes and Actions Sent to printer If No, go to next symptom. Yes Cause Out of paper. Action Supply paper to the printer. If problem is not solved, go to next Cause/Action. Cause No paper for the specified paper size. Action Set paper for the specified paper size. If problem is not solved, go to next Cause/Action. Cause Copy operation is performed during interrupt, and interrupt is performed. Action Cancel the interrupt operation.
Problem solving Symptoms Yes/No Causes and Actions Printing is slow If No, go to next symptom. Yes Cause Symptoms Yes/No Causes and Actions Action When printing image data that has image quality as a priority, such as pictures, the print speed decreases. Turn off the quality priority in the print mode. The settings specified for Yes print options do not take effect If No, go to next symptom. There is no edge. The print mode specifies Print Quality.
Problem solving 10-38 User Guide
11 Specifications Print specifications Type Built-in type Continuous Print Speed The same as Copy. When continuously printing a single document 8.5 x 11 in./A4: Speed may be reduced during image quality adjustment when High Precision] is specified for the Print Mode] of PCL driver, or when [High Precision] or [High Image Quality] is specified for the [Print Mode] of PostScript driver. Performance may be reduced depending on the paper type. Resolution Output resolution: 600 × 600 dpi (47.2 × 47.
Specifications Type Built-in type Supported OS PCL5c: Microsoft Windows 7 Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Server 2003, Microsoft Windows Vista PostScript: Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Server 2003, Microsoft Windows Vista, Mac OS 7.5 or later Mac OS 8x, 9x Mac OS X 10.
12 High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 The two-tray High Capacity Feeder (HCF/Trays 6 and 7) provides an extra 4,000 sheet capacity of either 8.5 x 11 in. or A4 paper. Each tray holds 2000 sheets (from 16 lb. Bond to 80 lb. Cover/52 gsm to 216 gsm).
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Loading media into the HCF (Trays 6 and 7) 1. Select the appropriate paper stock for your print job. 2. Pull out the tray slowly until it stops. 3. To change the paper size, perform the following: a) Remove any paper currently loaded in the tray. b) Loosen the two screws to remove the guides. c) Adjust the guides to fit the new paper size and retighten the two screws. 4. Open the ream of paper with the seam side facing up. 5.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 8. If changes have been made to the paper tray, select the Change Settings button; otherwise, proceed to the next step. a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color. b) If necessary, make the desired changes to paper curl and alignment adjustment. Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 2. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Gently push in the tray until it comes to a stop. Paper jams inside the HCF unit Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Paper jams inside lower left cover Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Open the front cover of the HCF. 2. Open the lower left cover while gripping the release lever.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 3. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Close the lower left cover. 5. Close the front cover of the HCF completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 1a and knob 1c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Open the front cover of the HCF.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 2. Move lever 1a to the right and turn knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return lever 1a to the original position. 4. Close the front cover of the HCF completely. Note The machine will not operate if the cover is open even slightly.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Paper jams at lever 1b and knob 1c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Open the front cover of the HCF. 2. Move lever 1b to the right and turn knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return lever 1b to the original position. 4.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Paper jams at lever 1d and knob 1c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your copy/print jobs. 1. Open the front cover of the HCF. 2. Move lever 1d upwards and turn knob 1c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return lever 1d to the original position. 4. Close the front cover of the HCF completely.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Fault codes If a fault causes the copying/printing to stop abnormally or a malfunction occurs in the copier/printer, then a fault code and/or a message displays on the UI. Refer to the following table for fault codes and information on how to rectify the problem. If a fault code displays and it is not described in the following table, or if the problem persists even after you have tried the recommended solutions, contact the Customer Support Center.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4 Fault code Cause and Remedy 078-260 078-261 078-262 078-263 078-264 078-265 078-266 078-267 078-268 078-269 078-270 078-271 078-272 078-273 078-274 078-275 078-276 078-277 078-278 078-279 078-280 Cause: Paper Tray 6/7 malfunctioned. Remedy: Check the paper loaded in Tray 6/7. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center.
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in.
13 Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) The Oversized High Capacity Feeder (OHCF) is available in a 1-tray or 2-tray option. The OHCF feeds a variety of stock sizes, including standard and oversized stock up to 13 x 19.2 in./330.2 x 488 mm. Each tray holds 2,000 sheets. Note The 1-tray OHCF is not available with D136 configurations.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Postcard bracket The Postcard bracket is delivered with the OHCF from manufacturing. The Postcard bracket allows you to print on smaller size media without requiring post-processing cutting or sorting. The Postcard bracket specifically accommodates 4 x 6 in. (101.6 x 152.4 mm) SEF media. Using the Postcard bracket Use the following procedure for installing and using the Postcard bracket when printing on smaller media (4 x 6 in./101.6 x 152.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Install the Postcard bracket so that it sits on the locating pins on the upper frame and in the grooves on the bottom of the tray. 6. Tighten the thumb screw so it locks the Postcard bracket in place. 7. Load the postcard stock and adjust the paper guides against the stock. 8. Close the paper tray and confirm the new settings on the UI. 9. Run your print job. 10.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Loading media in the 1 or 2-Tray OHCF Loading paper in the OHCF (1 or 2 Trays) 1. 2. 3. 4. 5. 6. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up. Fan the sheets before loading them into the tray. Load paper into the tray.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 4. Load and align the edge of the tab paper against the right edge of the tray in the LEF direction as shown in following illustration: 5. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 6.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Do not load materials above the MAX line located on the rear Edge Guide. 6. If necessary, set the skew adjustment levers to the desired position for your print job. 7. Gently push in the tray until it comes to a stop. If enabled by your System Administrator, the Paper Tray settings screen may be displayed on the UI. 8. If changes have been made to the paper tray, select the Change Settings button; otherwise, proceed to the next step.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color. b) If necessary, make the desired changes to paper curl and alignment adjustment. Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 10. Select Confirm to close the window.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color. b) If necessary, make the desired changes to paper curl and alignment adjustment. Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 11. Select Confirm to close the window.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 6. Run your print job. • The paper is fed accurately without skew and the printed output is satisfactory; your task is complete. • The paper is skewed and the printed output is unsatisfactory; proceed to the next step. 7. 8. 9. 10. 11. Pull out the tray slowly until it stops. Return the rear skew adjustment lever to its left, default position. Slide the right-side skew adjustment lever toward the front of the paper tray.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Paper jams inside the OHCF trays 1. Pull out the tray where the paper jam occurred. 2. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Gently push in the tray until it comes to a stop. OHCF paper jams at lever 1a and knob 1c 1. Open the front cover of the OHCF.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Move the lever 1a to the right and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return the lever 1a to the original position. 4. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF paper jams at lever 1b and knob 1c 1. Open the front cover of the OHCF.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Move the lever 1b to the right and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return the lever 1b to the original position. 4. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF paper jams at lever 1d and knob 1c 1. Open the front cover of the OHCF.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Move the lever 1d upward and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. If the paper cannot be removed, turn the knob 1c clockwise, and then remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 1d to the original position.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF fault codes 024-955 Cause: An OHCF tray is empty or out of paper. Remedy: Add paper to correct OHCF Tray. 024-956 Cause: An OHCF tray is empty or out of paper. Remedy: Add paper to correct OHCF Tray. 077-210 Cause: An OHCF tray is broken.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Note Trays other than the OHCF trays may be used in the interim. 078-101 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: • Check the paper in the malfunctioning tray. • Power Off/On the machine. • If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-210 Cause: An OHCF tray has malfunctioned.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 078-261 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-262 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-266 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-270 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Note Trays other than the OHCF trays may be used in the interim. 078-274 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-275 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 078-278 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-279 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-500 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-943 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim.
14 Interface Module/Interface Cooling Module The Interface Module or Interface Cooling Module is an optional finishing device that is used in conjunction with other optional finishing devices. What is the difference between the two modules? Both modules enable communication and provide a paper path between the print engine and any attached finishing device/devices. The Interface Cooling Module goes a step further in that it contains additional fans and associated duct work.
Interface Module/Interface Cooling Module Note The Interface Module is not available with the D95 Copier/Printer configuration.
Interface Module/Interface Cooling Module Module overview Control panel The Control Panel consists of the following: 1. Auto Curl button: This button selects the Auto Decurl function. 2. Manual Curl Up button: This button selects the three values of manual up curl. 3. Manual Curl Down button: This button selects the three values of manual down curl. 4. Curl Up/Down indicators: These indicate the amount of manual curl (up or down) that is selected. 5.
Interface Module/Interface Cooling Module Paper path As media enters the module, it is fed to the module decurler for paper curl correction. The module decurler has both upper and lower decurler rolls that apply pressure to the media based upon the following: • System default • Manual selections made at the module control panel Based on the paper curl (decurl) settings, the module decurler gate routes the paper to either the up-curl (cupped) path, or the down-curl (bridged) path.
Interface Module/Interface Cooling Module The amount of curl correction is changed by selecting a related button. The current selected amount of curl correction is displayed by the Control Panel LEDs. Problem solving Clearing jams Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper.
Interface Module/Interface Cooling Module 3. Return the lever 1a to the original position. 4. Close the front cover of the module. 5. Follow the instructions on the UI to clear other areas or to resume your print job. Paper jams at lever 2a 1. Open the front cover of the module.
Interface Module/Interface Cooling Module 2. Move the lever 2a upward, turn the knob 2c counterclockwise, and remove the jammed paper. 3. Return the lever 2a to the original position. 4. Close the front cover of the module. 5. Follow the instructions on the UI to clear other areas or to resume your print job.
Interface Module/Interface Cooling Module Paper jams at lever 2b 1. Open the front cover of the module. 2. Move the lever downward, turn the knob 2c counterclockwise, and remove the jammed paper. 3. Return the lever 2b to the original position.
Interface Module/Interface Cooling Module 4. Close the front cover of the module. 5. Follow the instructions on the UI to clear other areas or to resume your print job. Fault codes The fault code table lists problems and suggested solutions that apply to the Interface Module/Interface Cooling. If the problem persists after following all instructions, call your Xerox Customer Support Center. 048-100 Cause: Paper jam: • A jam occurred during feeding. • A jam notification is displayed on the UI.
Interface Module/Interface Cooling Module Remedy: Perform the following: 1. Open the Interface Module/Interface Cooling Module front door. 2. Carefully remove all sheets and paper scraps from the jam clearance areas. 3. Close the front door. Verify the paper used is within the approved paper specifications. 048-103 Cause: Paper jam: • A jam occurred during feeding. • A jam notification is displayed on the UI. Remedy: Perform the following: 1.
Interface Module/Interface Cooling Module Remedy: Power off the machine (print engine), then power on. If problem continues, contact the Customer Support Center. 048-315 Cause: Interface Module/Interface Cooling Module decurler sensor or belt problem Remedy: Power off the machine (print engine), then power on. If problem continues, contact the Customer Support Center.
Interface Module/Interface Cooling Module • Check the connection between the Interface Module/Interface Cooling Module and the connected finishing device or devices. • Fully clear any jams between the Interface Module/Interface Cooling Module and the connection finishing device or devices. • Ensure all jam clearance handles/levers are returned to their closed positions. • After clearing all jams, remove any ejected paper from the finishing output area. • Power Off/On the machine.
Interface Module/Interface Cooling Module • Power Off/On the machine. 048-326 Cause: Interface Module/Interface Cooling Module communication failure or connection failure Remedy: Perform the following: • Check the connection between the Interface Module/Interface Cooling Module and the connected finishing device or devices. • Fully clear any jams between the Interface Module/Interface Cooling Module and the connection finishing device or devices.
Interface Module/Interface Cooling Module 1. Open the Interface Module/Interface Cooling Module front door. 2. Carefully remove all sheets and paper scraps from the jam clearance areas. 3. Close the front door. Verify the paper used is within the approved paper specifications. 048-903 Cause: Paper jam: • A jam occurred during feeding. • A jam notification is displayed on the UI. Remedy: Perform the following: 1. Open the Interface Module/Interface Cooling Module front door. 2.
15 High Capacity Stacker (HCS) Overview The High Capacity Stacker (HCS) is an optional finishing device that provides stacking and offsetting capabilities for output to a Stacker Tray. 1. 2. Interface Module/Interface Cooling Module High Capacity Stacker (HCS) Important The HCS requires the Interface Module or the Interface Cooling Module. Module type depends on your product and machine configuration. The module acts as a communication device and paper path between the machine and the HCS.
High Capacity Stacker (HCS) Tip Your system may accommodate a maximum of two High Capacity Stackers at one time. If your system has two stackers attached, they are referred to as B1 and B2. Also, with two stackers attached, and when one of them is full, automatic switching occurs between the two stackers to ensure maximum productivity for your system. Note Depending on your product and machine configuration, two tandem High Capacity Stackers may not be supported.
High Capacity Stacker (HCS) Control panel The HCS control panel consists of: 1. Top Tray jam: This indicator blinks when there is a jam in the top tray area (E7). 2. Sample indicator: This indicator blinks until a sample print is delivered to the top tray. 3. Sample button: Press this button to have the HCS deliver an additional sample print such that the stack integrity is maintained. A single-page sample is provided to the output area. 4.
High Capacity Stacker (HCS) Unloading the Stacker Tray 1. Press the Unload button on the HCS control panel. Wait until the Unload indicator lights and then open the HCS front door. 2. Open the front door after the Unload indicator lights. 3. Position the securing bar on top of the stacked paper. 4. Pull the Stacker Cart straight out of the HCS. 5. 6. 7. 8. 9. Remove the securing bar. Remove the paper from the Stacker Tray. Push the empty Stacker Cart straight into the HCS.
High Capacity Stacker (HCS) Problem solving General problems HCS tampers no longer in contact with paper Cause: Problem occurs when printing with Clear dry ink/toner and using media that is 120 gsm, coated, and large stock sizes (such as 12 x 18 in./304.8 x 457.2 mm). Remedy: Adjust the paper curl before printing the job. Refer to the System Administration Guide for specific information on paper curl settings and adjustment.
High Capacity Stacker (HCS) 2. Lift the green handle(s) and/or rotate the green knob and remove all paper in the entrance area. 3. Close the green handle(s). 4. Close the HCS Front Cover. 5. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicated. 6. Follow the instructions displayed on the UI to resume printing. HCS transport jams (E4, E5, and E6) Perform the following steps to clear the jam and resume printing: 1.
High Capacity Stacker (HCS) 4. Close the HCS Front Cover. 5. Press the Unload button on the HCS control panel. Wait until the Unload indicator lights and then open the HCS front door. 6. Open the front door after the Unload indicator lights. 7. Pull out the stacker cart and gently remove the jammed paper. 8. Push the stacker cart straight into the HCS. 9. Close the front door. 10.
High Capacity Stacker (HCS) 2. Open the HCS Front Cover. 3. Lift the green handle(s) and/or rotate the green knob and remove all paper in the entrance area. 4. Close the green handle(s). 5. Close the HCS Front Cover. 6. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicated. 7. Follow the instructions displayed on the UI to resume printing.
High Capacity Stacker (HCS) 2. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area. 3. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area. 4. Close the green handle(s). 5. Close the HCS Front Cover. 6. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicated. 7. Follow the instructions displayed on the UI to resume printing.
High Capacity Stacker (HCS) Loss of power If power is interrupted to the HCS: • Ensure that the power cord is plugged in to the proper wall receptacle. • Ensure that the machine power is switched on. • Ensure that the Ground Fault Indicator is in the On position. • If the power has not been restored by checking the above items, then call for service. Fault codes 049-100 Cause: There is a top tray sensor fault in the HCS.
High Capacity Stacker (HCS) • Carefully remove all sheets and paper scraps from jam clearance areas. 049-105 Cause: HCS bypass exit sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-106 Cause: HCS bypass exit sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-115 Cause: Stacker sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-116 Cause: Stacker sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Carefully remove all sheets and paper scraps from jam clearance areas. • Close the HCS front door. 049-211 Cause: HCS front door sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door.
High Capacity Stacker (HCS) Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-216 Cause: Stacker cart sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-217 Cause: Stacker full sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) If the problem still exists, contact the Customer Support Center. 049-224 Cause: Paper in/out sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-225 Cause: Paper in/out sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-234 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-239 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) 049-248 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-251 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-282 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) If the problem still exists, contact the Customer Support Center. • Check the connection between the Interface Cooling Module and the HCS. 049-287 Cause: HCS communication or software fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Check the connection between the Interface Cooling Module and the HCS.
High Capacity Stacker (HCS) 049-700 Cause: HCS communication or software fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Check the connection between the Interface Cooling Module and the HCS. 049-900 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray.
High Capacity Stacker (HCS) 049-905 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray. However, no paper is present; HCS sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-907 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-960 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) • Close the HCS front door. 049-968 Cause: Mix size, stacker full detection fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Remove any paper from the stacker cart. • Close the HCS front door. 049-969 Cause: Stacker cart elevator motor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-972 Cause: Stacker limit or full sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Remove any paper from the stacker cart. • Close the HCS front door. 049-973 Cause: HCS falsely detects that the Paper Unload button is pressed. Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 15-26 User Guide
16 Standard/Booklet Maker Finisher The Standard Finisher or Booklet Maker Finisher provides a wide range of finishing and folding options. The following illustration shows the Booklet Maker Finisher. Note The Interface Cooling Module is required with D136 configurations. Note The Standard Finisher or Booklet Maker Finisher may be referred to simply as the finisher.
Standard/Booklet Maker Finisher The Standard/Booklet Maker finisher is comprised of the following components: No. Component Function 1 Staple cartridge Contains staples; remove this cartridge to replace staples and clear staple jams. 2 Staple waste container Container for staple waste; remove this container when full. 3 Top tray The Top Tray is used for stacked output and can receive up to 500 sheets of 20 lb./80 gsm paper.
Standard/Booklet Maker Finisher No. Component Function 10 C/Z-Fold output tray (optional) The optional Folder tray receives copies when you select Cfolding or Z-folding of 8.5 x 11 in./A4 output and 11 x 17 in./A3 media. 11 Left cover. Open this cover to access the machine and to clear paper jams. 12 Post-process inserter (Tray This is tray is called either Tray 8 or Tray T1. Its name 8/Tray T1) depends on which machine to which the finisher is attached.
Standard/Booklet Maker Finisher 1. Auto button: When this indicator is lit, the appropriate curl correction is automatically performed depending on the sizes and orientation of the printed output. The button should be set to Auto for most situations. The button automatically switches to the Auto mode when: • The machine is switched on • The machine exits the Power Saver mode 2. 3.
Standard/Booklet Maker Finisher Single Fold (Bi-Fold) A Bi-Fold has one fold which creates two panels to the output. C-Fold A C-Fold has two folds which creates a three-panel output. Z-Fold A Z-Fold has two folds that are folded in opposite directions, resulting in a type of fan fold. Z-Fold Half Sheet (shown here with 3-hole punch) As with a regular Z-Fold, it has two folds that are folded in the opposite directions.
Standard/Booklet Maker Finisher Loading paper/tabs in Tray 8/T1 (Post-Process Inserter) 1. If necessary, remove any remaining media that is currently loaded in Tray 8/T1. 2. Hold the center of the paper guides and slide them to their desired paper size. 3. Load the paper/tabs, aligning it to the front side of the tray. a) If the paper is preprinted, load the paper with the printed side facing up.
Standard/Booklet Maker Finisher Maintenance Standard/Booklet Maker consumable supplies Xerox supplies, including staples, staple cartridges, and staple waste containers can be ordered from Xerox by going to www.xerox.com and clicking on either the Contact Us link for specific contact information/telephone numbers in your area or by clicking on the Supplies and entering/selecting your specific machine information (product family and model type). Note Always refer to www.xerox.
Standard/Booklet Maker Finisher 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Hold the positions as indicated by the arrow and remove the staple cartridge from the unit. 5. Push a new staple cartridge into the unit. 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Replace the booklet staple cartridge In addition to the standard stapler, the Booklet Maker Finisher is equipped with a booklet stapler. When this booklet stapler needs to be replaced, a message appears on the UI. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. While pressing the lever to the right, pull out the booklet staple cartridge unit. 4. Hold the tabs of the staple cartridge unit by the tabs and lift to remove it.
Standard/Booklet Maker Finisher 5. While holding the tabs of a new staple cartridge, push it into the unit. 6. Push the staple cartridge unit to its original position in the machine. 7. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Replacing the Staple Waste Container on the finisher The machine displays a message indicating that the Staple Waste Container is full. To replace the container: 1.
Standard/Booklet Maker Finisher 3. Locate the Staple Waste Container ( R5) in the finisher, and move the lock lever to the unlock position. 4. Hold R5 as shown in the figure and remove the staple waste container from the machine. 5. Place the used staple waste container into a supplied plastic bag. Note Do not return a disassembled (used) container to the Customer Support Center. 6. Hold the new staple waste container by the R5 handle area and push it into the machine.
Standard/Booklet Maker Finisher Note To prevent injury, do not put your fingers on top of the container. 7. Push R5 until the lock lever moves to the locked position. 8. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Empty the Punch Waste Container The UI displays a message indicating when it is time to empty the Punch Waste Container.
Standard/Booklet Maker Finisher 3. Pull the container out of the finisher ( R4). 4. Discard all the punch scraps in an appropriate container. 5. Reinsert the empty container into the machine. 6. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Finisher problem solving Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs.
Standard/Booklet Maker Finisher Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. Paper jams in Tray 8/T1 (Post-Process Inserter) 1. Press the Cover button. 2. Open cover 1e and then remove the jammed paper and all paper loaded in the tray. Note If paper is torn, check inside the machine and remove it. 3. Fan the paper you removed, making sure that all four corners are neatly aligned, and then load them again. 4.
Standard/Booklet Maker Finisher Paper jams at lever 1a and knob 1c 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move lever 1a downward and turn knob 1c left. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return lever 1a to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 1d 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move lever 1d upwards and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1d to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 1b 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move the lever 1b to the right and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1b to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 3b and 3d 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the levers 3b and 3d; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the levers 3b and 3d to their original positions. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 3e and knob 3c 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 3e and turn the knob 3c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 3e its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 3g and knob 3f 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 3g and turn the knob 3f and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 3g to its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 4b and knob 3a 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 4b and turn the knob 3a; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 4b to its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 2a and knob 3a 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 2a and turn the knob 3a; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2a to its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 2b and knob 2c 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 2b and turn the knob 2c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2b to its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at 2c, 2e, 2f, and 2d 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Pull out the folder output tray ( 2d), swing lever 2e/2f to the right, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. If you cannot remove the paper, return the lever 2e/2f to its original position. Swing the lever 2e/2f, turn the knob 2c to the right, and remove the jammed paper.
Standard/Booklet Maker Finisher 5. Return the opened lever ( 2f) or ( 2e) to its original position, and close the output tray ( 2d). 6. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at 2d and lever 2g 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Pull out the folder output tray ( 2d), swing lever the 2g, and remove the jammed paper.
Standard/Booklet Maker Finisher Note If paper is torn, check inside the machine and remove it. 4. Return the opened lever ( 2g) to its original position, and close the output tray ( 2d). 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at unit 4 and knob 4a 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Pull out unit 4.
Standard/Booklet Maker Finisher 4. Turn the knob 4a to remove the jammed paper from the left side of unit 4. Note If paper is torn, check inside the machine and remove it. 5. Return unit 4 to its original position. 6. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at finisher top tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher top tray.
Standard/Booklet Maker Finisher 3. Open and close the finisher right cover. Note The machine will not operate if the cover is open even slightly. Paper jams at finisher stacker tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher stacker tray. Note If paper is torn, check inside the machine and remove it. 3. Open and close the finisher right cover. Note The machine will not operate if the cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at the optional booklet maker tray 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Turn knob 4a and remove any jammed paper from the optional booklet maker tray. Note If paper is torn, check inside the machine and remove it. 4. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Stapler faults Follow the procedures provided when the output is not stapled or the staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions. Stapler faults on output may look similar to the ones shown in the following illustration. 1. No staple 2. Bent staple 3. One side of staple rising up 4. Staple bent in reverse direction 5. Flattened staple 6. Entire staple rising up 7.
Standard/Booklet Maker Finisher 2. Open the right cover on the finisher. 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Check the inside of the finisher for any remaining staples, and if necessary, remove them. 5. Open the staple cartridge unit as shown and remove the jammed staple. Warning To avoid injury to your fingers, carefully remove the jammed staples from the cartridge.
Standard/Booklet Maker Finisher 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Staple jams in the booklet maker cartridge Note Always check inside the finisher for any individual staples or staple remnants. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3.
Standard/Booklet Maker Finisher 4. Hold the tabs of the staple cartridge unit by the tabs and lift to remove it. 5. Remove the jammed staples from the cartridge. Warning To avoid injury to your fingers, carefully remove the jammed staples from the cartridge. 6. While holding the tabs of a new staple cartridge, push it into the unit. 7. Push the staple cartridge unit to its original position in the machine.
Standard/Booklet Maker Finisher 8. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Reinserting the standard staple cartridge Use this procedure if the standard staple cartridge is inserted incorrectly into the machine. Note Always check inside the finisher for any individual staples or staple remnants. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3.
Standard/Booklet Maker Finisher 4. If necessary, open the staple cartridge unit as shown and remove the jammed staple. 5. Move the lever on the rear of the staple cartridge unit in the downward direction. 6. While holding the lever down, turn over the unit and remove the staple cartridge from the unit. 7. Detach the outside staples along the line.
Standard/Booklet Maker Finisher 8. Push a new staple cartridge into the unit. 9. Reinstall the cartridge unit to its original position in the finisher. 10. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Fault codes If an error caused the printing to end abnormally, or a malfunction occurred in the Booklet Maker Finisher, then an error code is displayed.
Standard/Booklet Maker Finisher Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-211 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them.
Standard/Booklet Maker Finisher • Check for any obstructions in the paper path and clear them. 012-216 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-217 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-223 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-225 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job.
Standard/Booklet Maker Finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-230 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-239 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-240 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-247 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-248 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job.
Standard/Booklet Maker Finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-254 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-265 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-282 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-400 Cause: Staple Waste Container near full Remedy: Follow the procedures to remove and replace the staple waste container in the finisher. 012-949 Cause: Punch Waste Container is not attached Remedy: Check that the punch waste container is installed in the finisher and inserted correctly. 024-931 Cause: The Staple Waste Container is full or near full Remedy: Remove the Staple Waste Container and install a new one.
Standard/Booklet Maker Finisher Remedy: Check staples and reset correctly. 024-979 Cause: The staple cartridge is empty Remedy: Check staples. Follow procedures to remove and replace staple cartridge. 024-980 Cause: The stacker tray is full Remedy: Remove all paper from the stacker tray. 024-981 Cause: The top tray is full. Remedy: Remove all paper from the finisher top tray.
Standard/Booklet Maker Finisher Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. 112-700 Cause: The Punch Waste Container is full or near full Remedy: Remove and empty the waste container, then reinstall it. 116-790 Cause: The settings for stapling are canceled and prints the data Remedy: Confirm the staple position and try to print again.
Standard/Booklet Maker Finisher Item Supported Paper Size Specification Top Tray: • Maximum: SRA3, 13 x19 in., 12.6 x19.2 in., 330 x 488 mm (custom size) • Minimum: 100 x 148 mm (SEF), 4 x 6 in. (SEF), A6 (SEF) postcards Stacker (middle) Tray: • Maximum: 13 x 19 in. (330 x 488 mm), SRA3 • Minimum: B5, Executive (7.25 x 10.5 in.) Optional C/Z Folder tray: Supports A4 (SEF) and 8.5 x 11 in. (SEF) Delivery to a supported third-party, DFA device: • Maximum: 13 x 19 in., SRA3 • Minimum: B5, Executive (7.
Standard/Booklet Maker Finisher Item Hole Punching Specification Supported paper size: • Maximum: A3/11 x 17 in. • Minimum: B5 LEF (2 holes), A4 LEF (4 holes) Number of holes: 2, 4, 3 (optional) Paper type: 55-220 gsm Booklet Creation/Single Fold Maximum number of sheets: • Fold and Staple: 25 sheets • Fold only: 5 sheets When using Xerox 20 lb./75 gsm paper, only 14 sheets can be stapled if adding a cover. Paper size: • Maximum: A3, 13 x 18 in. • Minimum: A4 SEF, 8.5 x 11 in.
Standard/Booklet Maker Finisher Optional C/Z Folder Item Z-Fold Half Sheet Specification • Z-paper size: 11 x 17 in./A3, 10 x 14 in./B4, 8K • Capacity: - Maximum: 80 sheets (A3/11 x 17 in. Xerox 20 lb./75 gsm paper Z folding) 20 sheets for 8K and 10 x 14 in./B4 • Paper type: 16-24 lb./64-90 gsm • Output tray: Stacker (middle) tray C-Fold Z-Fold Single Fold 16-50 • Paper size: A4/8.5 x 11 in. • Number of sheets to be folded: 1 sheet • Capacity: Minimum 30 sheets (When using Xerox 20 lb./75 gsm paper.
17 SquareFold Trimmer Module Overview The SquareFold Trimmer Module is an optional finishing device that is used in conjunction with another optional finishing device that contains a booklet maker. Note The SquareFold Trimmer Module requires a finisher with a booklet maker attached.
SquareFold Trimmer Module Note Always refer to the SquareFold Trimmer Module Hints and Tips section before using the SquareFold Trimmer Module. The hints and tips section provides valuable information about setting up your jobs, which in turn ensures the best possible output for your print/copy jobs. You may want to run one or more test prints/copies before running larger jobs. Identifying the components Main components The main components consist of: 1. 2. 3. 4. 5.
SquareFold Trimmer Module Paper path 1. 2. 3. 4. 5. The booklet leaves the booklet area of the finisher and enters the SquareFold Trimmer Module. The Booklet Exit sensor (in the SquareFold Trimmer Module) detects the lead edge (spine) of booklet and moves the booklet to the square fold area. Once the booklet spine reaches the square fold area, the booklet is clamped and the square-folding operation begins.
SquareFold Trimmer Module Control panel The control panel consists of the following: 1. Fault indicators: These indicators light when a fault or jam occurs in a particular area of the SquareFold Trimmer Module. a. b. c. This indicator lights when a jam occurs as the booklet is leaving the exit area of the finisher. This indicator lights when a jam occurs in the square fold area. This indicator lights when a jam occurs in the trimmer area.
SquareFold Trimmer Module Note The Square Fold feature is available only when your machine is connected to both a finisher with a booklet maker and the SquareFold Trimmer Module. Note The term Book Pressing is used synonymously with the terms Square Fold or Square Folding. Square fold options The Square Fold (Book Pressing) feature can be switched on or off based on user preference.
SquareFold Trimmer Module 6. -1/Low/Low 1: Use this setting when you want less pressure applied to the spine of the booklet. The less pressure applied to the booklet, the more rounded the booklet spine will be. -2/Lower/Low 2: Select this setting when your finished booklet is five pages or less and on lighter weight paper (100 gsm or lower). The least amount of pressure that can be applied to the booklet is -2. 7. Choose the setting that best fits your needs for the booklet output.
SquareFold Trimmer Module b) From the Print window, select the desired machine (with the SquareFold Trimmer Module attached to it), and then select Properties for that machine. c) Continue to Step 4. 3. From the print server, if applicable, open the Properties of the desired job: a) Double click on the job (from either the Hold or Printed Jobs queues). b) From the Properties window, go to the Finishing/Output tab. c) Continue to the next step. 4. 5. 6. 7. 8.
SquareFold Trimmer Module build-up and is normal. If booklets contain trim remnants/scraps, simply remove and discard them. • The Trimmer feature can be switched on or off based on user preference. When the feature is switched on, you can adjust the trim setting in 0.1 mm/0.0039 in. increments depending on your requirements for the finished booklet job. Note For the remainder of this section, the machine UI screen is shown. The individual print server and print driver screens are not shown.
SquareFold Trimmer Module Choose the setting that best fits your needs for the booklet output. Trim guidelines The following table shows various scenarios using different paper weights, media types, and trim setting selections. Use this table as a guideline when selecting a trim setting for your specific job. Note The settings shown in the following table are provided as examples and are not meant to represent every possible job scenario; again, use this table as a guideline only.
SquareFold Trimmer Module Paper Size Number of Approximate Finished booklet Paper weight pages in trim setting size (lbs./gsm) finished (mm) booklet 15 12 x 18 in./305 x 458 mm 6 x 9 in./152 x 229 mm 80 lbs./120 gsm 210 4 16 12 x 18 in./305 x 458 mm 6 x 9 in./152 x 229 mm 28 lbs./105 gsm 220 16 17 12 x 18 in./305 x 458 mm 6 x 9 in./152 x 229 mm 80 lbs.
SquareFold Trimmer Module b) Select Fold & Staple. c) From the Booklet Creation - Fold & Staple screen, select either Fold Only or Fold & Staple. To access the Trimmer feature, select the Booklet Trimming/Pressing button. 4. From the Folding screen, select Single Fold. a) Select Fold as a Set. b) Select Booklet Trimming/Pressing button to access the Trimming feature.
SquareFold Trimmer Module These are important questions which can affect the output of your booklet jobs, especially if you are using full-page images and trimming the booklet edges. Follow these tips Follow these tips to ensure you get your desired output: • Always run one or more test prints of your job before running a larger output quantity. • Review your test prints for truncated images/text.
SquareFold Trimmer Module Clearing jams Use the following procedure to clear jams or faults and then resume printing: 1. Follow the instructions displayed on the machine's UI. 2. If instructed by the machine UI, open the Top Left Cover and the Top Right Cover of the SquareFold Trimmer Module. 3. Look for any jammed booklets within the SquareFold Trimmer Module paper path and remove them. 4. Check for loose trim scraps along the paper path and remove them. 5. Close the Top Left and Right Covers. 6.
SquareFold Trimmer Module 2. Remove the jammed paper. 3. If you cannot remove the paper in Step 2, open the right cover of the finisher. 4. Turn the knob 4a to the right, and then remove the jammed paper. 5. Close the left cover of the Trimmer unit. 6. If you opened the right cover of the finisher in Step 3, close the cover.
SquareFold Trimmer Module Note A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open. Clearing E3 jams Use the following procedure to clear jams when the E3 LED is lit on the SquareFold Trimmer Module control panel. 1. Make sure that the machine is not in operation, and press the button on the right cover of the Trimmer unit to open the cover. 2. Remove the jammed paper. 3. Close the right cover of the Trimmer unit.
SquareFold Trimmer Module Fault codes If a jam/fault occurs in the SquareFold Trimmer Module, the machine’s UI displays a jam/fault message. The following table provides a list of fault codes for the SquareFold Trimmer Module and a list of related finisher fault codes. Note The top covers cannot be opened during normal operation or when the machine is idle. The covers can be opened only when an indicator is lit and a jam/fault occurs within the SquareFold Trimmer Module.
SquareFold Trimmer Module • Remove any jams • Close the finisher cover(s). 2. Follow the instructions shown on the machine UI to resume printing. 3. If fault persists, power off/on the machine. 4. If fault persists, call for service. 013-100 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3.
SquareFold Trimmer Module • If the container is partially pulled out, push it completely in. 5. If necessary, follow any remaining instructions on the machine’s UI. 6. If fault persists, repeat the previous steps; if fault persists after that, call for service. 013-103 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3.
SquareFold Trimmer Module 6. If fault persists, repeat the previous steps; if fault persists after that, call for service. 013-106 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4.
SquareFold Trimmer Module 2. If fault persists, call for service. 013-224 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-225 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service.
SquareFold Trimmer Module 1. Power off/on the machine. 2. If fault persists, call for service. 013-231 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-232 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service.
SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-238 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-239 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service.
SquareFold Trimmer Module 013-246 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-303 Cause: A top cover is open or a jam/fault occurred with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3.
SquareFold Trimmer Module 6. If fault persists, repeat the previous steps; if fault persists after that, call for service. 013-916 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4.
SquareFold Trimmer Module 013-919 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4. Check the Trimmer Waste Container: • If full, empty the container and reinsert it in the SquareFold Trimmer Module.
SquareFold Trimmer Module Technical data Specifications Item Paper size Specifications • Maximum: 13 x 18 in./330 x 457 mm • Minimum: 8.5 x 11 in./A4 SEF Note The SquareFold Trimmer Module requires both the Interface Cooling Module and the Booklet Maker Finisher. Trim capacity • 5-20 sheet booklet (up to 80 imaged sides) at 24 lb./90 gsm • 5-25 sheet booklet (up to 100 imaged sides) at 200 lb./80 gsm Cut amount: 2-20 mm, adjustable in 0.1 mm increments Paper weights 17-26 16 lb. bond-90 lb.
18 Standard Finisher Plus The Standard Finisher Plus acts as a communication device and provides a paper path between the print engine, the required Interface Module/Interface Cooling Module, and any third-party, Document Finishing Architecture (DFA) device that is attached to the machine. The Standard Finisher Plus supports a number of optional finishing devices ranging from light-production print engines to futuristic devices that utilize other communication and physical interfaces.
Standard Finisher Plus 1. Finisher Module 2. Finishing Transport Output prints are fed from the machine (and any attached optional finishing device) to the Finisher Module. The Finishing Transport serves as an interface to transfer paper from the Finisher Module and the attached third-party output device. The Finishing Transport moves the paper from the Finisher Module to one of the three Finishing Transport exits.
Standard Finisher Plus No. Component Function 2 Post-process inserter (Tray 8/Tray T1) 3 Punch scrap container Collects the scraps from the puncher. Open to remove the scraps. 4 Staple cartridge Contains staples; remove this cartridge to replace staples and clear staple jams. 5 Staple waste container Container for staple waste; remove this container when full. 6 Top tray The Top Tray is used for stacked output, and can receive up to 500 sheets of 20 lb./80 gsm paper.
Standard Finisher Plus Note In order to use the folding option, the orientation of documents must be short-edge feed (SEF). You must select a paper tray that contains SEF stock. Fold types Important The Single Fold (Bi-Fold) option is available only with the Booklet Maker Finisher. The C-Fold and Z-Fold options are available only with the C/Z Folder. These fold types are available: Single Fold (Bi-Fold) A Bi-Fold has one fold which creates two panels to the output.
Standard Finisher Plus Z-Fold Half Sheet (shown here with 3-hole punch) As with a regular Z-Fold, it has two folds that are folded in the opposite directions. The difference between a regular Z-Fold and a Z-Fold Half Sheet is that the Z-Fold Half Sheet is not folded in two equal folds. The two folds are unequal which allows one edge of the Z-Fold Half Sheet to have a longer edge, and the longer edge allows for stapling or hole punching. Loading paper/tabs in Tray 8/T1 (Post-Process Inserter) 1.
Standard Finisher Plus If enabled by your System Administrator, the Paper Tray Properties screen may be displayed on the UI. 5. Select OK to save the information and close the Tray Properties window. Finishing Transport Finishing Transport main components The Finishing Transport is comprised of the following components: No. Component Function 1 Finishing Transport The Finishing Transport serves as an interface to transfer paper from the Finisher Module and the attached third-party output device.
Standard Finisher Plus Finishing Transport status indicators The mimic display indicates the status of the Finishing Transport and the location of the paper jams. Refer to the following table for detailed information on the Location Power indicator Fault indicator LED Color Status Reason Green ON The Finishing Transport power is on and functioning properly. OFF The Finishing Transport power is off.
Standard Finisher Plus Standard Finisher Plus maintenance Standard Finisher Plus consumable supplies Xerox supplies, paper, and throughput material can be ordered from Xerox by going to www.xerox.com and clicking on either the Contact Us link for specific contact information/telephone numbers in your area or by clicking on the Supplies and entering/selecting your specific machine information (product family and model type). Note Always refer to www.xerox.
Standard Finisher Plus 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Hold the positions as indicated by the arrow and remove the staple cartridge from the unit. 5. Push a new staple cartridge into the unit. 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard Finisher Plus Replacing the Staple Waste Container on the finisher The machine displays a message indicating that the Staple Waste Container is full. To replace the container: 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Locate the Staple Waste Container ( R5) in the finisher, and move the lock lever to the unlock position. 4. Hold R5 as shown in the figure and remove the staple waste container from the machine.
Standard Finisher Plus 5. Place the used staple waste container into a supplied plastic bag. Note Do not return a disassembled (used) container to the Customer Support Center. 6. Hold the new staple waste container by the R5 handle area and push it into the machine. Note To prevent injury, do not put your fingers on top of the container. 7. Push R5 until the lock lever moves to the locked position. 8. Close the right cover on the finisher.
Standard Finisher Plus Empty the Punch Waste Container The UI displays a message indicating when it is time to empty the Punch Waste Container. Caution Only remove the Punch Waste Container while the system is powered ON. If you switch off the power when emptying the container, the machine cannot detect that the container was emptied. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Pull the container out of the finisher ( R4). 4.
Standard Finisher Plus 5. Reinsert the empty container into the machine. 6. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Problem solving Paper jams in the Finisher Module Paper jams in Tray 8/T1 (Post-Process Inserter) 1. Press the Cover button. 2. Open cover 1e and then remove the jammed paper and all paper loaded in the tray.
Standard Finisher Plus Note If paper is torn, check inside the machine and remove it. 3. Fan the paper you removed, making sure that all four corners are neatly aligned, and then load them again. 4. Push cover 1e until you hear it click into place. Note A message is displayed and the machine does not operate if the cover is open even slightly. Paper jams inside the finisher left cover Paper jams at lever 1a and knob 1c 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover.
Standard Finisher Plus 3. Move lever 1a downward and turn knob 1c left. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return lever 1a to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 1d 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover.
Standard Finisher Plus 3. Move lever 1d upwards and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1d to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 1b 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover.
Standard Finisher Plus 3. Move the lever 1b to the right and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1b to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly.
Standard Finisher Plus 2. Open the right cover on the finisher. 3. Move the levers 3b and 3d; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the levers 3b and 3d to their original positions. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard Finisher Plus Paper jams at lever 3e and knob 3c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 3e and turn the knob 3c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 3e its original position.
Standard Finisher Plus 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 3g and knob 3f Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 3g and turn the knob 3f and remove the jammed paper.
Standard Finisher Plus 4. Return the lever 3g its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 4b and knob 3a Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3.
Standard Finisher Plus Note If paper is torn, check inside the machine and remove it. 4. Return the lever 4b its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at the optional C/Z Folder Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs.
Standard Finisher Plus 2. Open the right cover on the finisher. 3. Move the lever 2a and turn the knob 3a; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2a to its original position. 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard Finisher Plus Paper jams at lever 2b and knob 2c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the lever 2b and turn the knob 2c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2b to its original position.
Standard Finisher Plus 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at 2c, 2e, 2f, and 2d Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3.
Standard Finisher Plus 4. If you cannot remove the paper, return the lever 2e to its original position. Swing the lever 2e, turn the knob 2c to the right, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 5. Return the opened lever ( 2f) or ( 2e) to its original position, and close the output tray ( 2d). 6. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard Finisher Plus 2. Open the right cover on the finisher. 3. Pull out the folder output tray ( 2d), swing lever the 2g, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the opened lever ( 2g) to its original position, and close the output tray ( 2d). 5. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard Finisher Plus Paper jams in areas 4b and 4c Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. 1. Make sure that the machine has stopped printing. 2. Open the right cover on the finisher. 3. Move the levers 4b and 4c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the opened levers ( 4b and 4c) their original positions. 5. Close the right cover on the finisher.
Standard Finisher Plus Paper jams at the finisher output area Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. This section describes how to remedy paper jams that occur at the following locations: • Paper jams at the finisher top tray • Paper jams at the finisher stacker tray Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper.
Standard Finisher Plus Paper jams at finisher stacker tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher stacker tray. Note If paper is torn, check inside the machine and remove it. 3. Open and close the finisher right cover. Note The machine will not operate if the cover is open even slightly. Paper jams in the Finishing Transport Paper jams in area 1 Remedies differ according to the paper jam location.
Standard Finisher Plus Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. If paper is torn, check inside the Finishing Transport and remove it. 1. Open the Finishing Transport front door. 2. Grasp the green handle 1 and gently pull downwards. 3. Remove the jammed paper.
Standard Finisher Plus Paper jams in area 2 Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. If paper is torn, check inside the Finishing Transport and remove it. 1. Open the Finishing Transport front door. 2. Grasp the green handle 2 and gently pull down and toward the right. 3. Remove the jammed paper. 4.
Standard Finisher Plus 8. Follow the instructions on the UI to restart your print job. Paper jams in area 3 Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. If paper is torn, check inside the Finishing Transport and remove it. 1. Open the Finishing Transport front door. 2.
Standard Finisher Plus Paper jams in area 4 Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. If paper is torn, check inside the Finishing Transport and remove it. 1. Open the Finishing Transport front door. 2. Grasp the green handle 4 and gently pull toward the right. 3. Remove the jammed paper. 4.
Standard Finisher Plus 8. Follow the instructions on the UI to restart your print job. Stapler faults Follow the procedures provided when the output is not stapled or the staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions. Stapler faults on output may look similar to the ones shown in the following illustration. 1. No staple 2. Bent staple 3. One side of staple rising up 4. Staple bent in reverse direction 5.
Standard Finisher Plus 2. Open the right cover on the finisher. 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Check the inside of the finisher for any remaining staples, and if necessary, remove them. 5. Open the staple cartridge unit as shown and remove the jammed staple. Warning To avoid injury to your fingers, carefully remove the jammed staples from the cartridge.
Standard Finisher Plus 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the right cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Standard Finisher Plus fault codes Finisher Module fault codes If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact your Xerox Customer Support Center.
Standard Finisher Plus 013-110 Cause: The transport exit sensor in the Finishing Transport did not switch OFF within a specified amount of time. Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center.
Standard Finisher Plus 051-101 Cause: Paper jam Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center.
Standard Finisher Plus • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center. 051-106 Cause: Paper jam Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center.
Standard Finisher Plus Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center. 051-111 Cause: Paper jam Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them.
Standard Finisher Plus 051-900 Cause: Paper jam Remedy: Perform the following: • Check for any obstructions or paper jams in the Finishing Module and Finishing Transport paper paths and clear them. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center.
Standard Finisher Plus • Refer to any user documentation that came with your DFA device and follow the instructions to clear the fault. • If necessary, set the correct profile value; refer to the System Administration Guide, Profiles chapter for more information. • If necessary, refer to the DFA user documentation for setting/changing profile values. • If necessary, power Off/On the machine, and if necessary, resend/restart your print job. • If the fault persists, contact the Customer Support Center.
Standard Finisher Plus Specifications This section provides specifications on the Standard Finisher Plus. Finisher Module specifications Item Tray Type Supported Paper Size Specification • Top Tray: Collated/Uncollated • Stacker (middle) Tray: Collated/Uncollated (Offset available) Top Tray: • Maximum: SRA3, 13 x19 in., 12.6 x19.2 in., 330 x 488 mm (custom size) • Minimum: 100 x 148 mm (SEF), 4 x 6 in. (SEF), A6 (SEF) postcards Stacker (middle) Tray: • Maximum: 13 x 19 in.
Standard Finisher Plus Item Tray Capacity Specification • • • • Top Tray: 500 sheets Stacker (middle)Tray: 2,000 sheets, 200 sets* Booklet Tray (optional Booklet Maker Finisher only): 20 sets** Optional C/Z Folder tray: Minimum 30 sheets *When using A4 LEF, B5 LEF, 8.5 x 11 in. LEF, 8 x 10 in. LEF, 7.5 x 10.5 in. LEF only. When using paper of other sizes, tray capacity is 1,500 sheets and 100 sets. **Tray may not support some paper types.
Standard Finisher Plus Item Booklet Creation/Single Fold Specification Maximum number of sheets: • Fold and Staple: 25 sheets • Fold only: 5 sheets When using Xerox 20 lb./75 gsm paper, only 14 sheets can be stapled if adding a cover. Paper size: • Maximum: A3, 13 x 18 in. • Minimum: A4 SEF, 8.5 x 11 in. SEF Note When using light-weight stocks, media jams may occur with Booklet Creation, Single Fold, and stapling for output that is 25 sheets or more.
Standard Finisher Plus Optional C/Z Folder Item Z-Fold Half Sheet Specification • Z-paper size: 11 x 17 in./A3, 10 x 14 in./B4, 8K • Capacity: - Maximum: 80 sheets (A3/11 x 17 in. Xerox 20 lb./75 gsm paper Z folding) 20 sheets for 8K and 10 x 14 in./B4 • Paper type: 16-24 lb./64-90 gsm • Output tray: Stacker (middle) tray C-Fold Z-Fold • Paper size: A4/8.5 x 11 in. • Number of sheets to be folded: 1 sheet • Capacity: Minimum 30 sheets (When using Xerox 20 lb./75 gsm paper.) • Paper type: 16-24 lb.
Standard Finisher Plus 18-48 User Guide
Index 1-Sided print jobs loading pre-drilled stock in the OHCF (Trays 6/7) 13-6 2-Sided print jobs loading pre-drilled stock in the OHCF (Trays 6/7) 13-7 B Faults 8-3 Current Faults 8-3 Current Messages Fault History Current Messages 8-3 Fault History 8-3 Feeding devices 1-6 Finishing devices 1-6 Billing Information 8-4 billing meters/usage counters 8-4 Usage Counters User Account Billing Information 8-5 billing meters/usage counters 8-4 G C Help 2-1 on the customer documentation CD/DVD 2-1 on the Pri
Index See also Interface Cooling Module clearing jams 14-5 control panel 14-3 fault codes 14-9 manual decurler buttons on the Interface Module 14-4 paper curl settings on the Interface Module 14-4 paper curl settings on the Module paper jams at lever 1a 14-5 paper jams at lever 2a 14-6 paper jams at lever 2b 14-8 paper path 14-4 preset decurler settings on the Interface Module problem solving See also Interface Cooling Module Maintenance 9-1 replacing consumable supplies Customer Replaceable Units (CRUs) M
Index SquareFold Trimmer Module 17-12 E1/E2 17-13 E3 17-15 Standard Finisher Plus area 1 18-30 area 2 18-32 area 3 18-33 area 4 area4 18-34 areas 4b and 4c 18-28 at 2c, 2e, 2f, and 2d 18-25 at 2d and lever 2g 18-26 finisher stacker tray 16-28, 18-30 finisher top tray 16-27, 18-29 lever 1a and knob 1c 18-14 lever 1b 16-17, 18-16 lever 1d 16-16, 18-15 lever 2a and knob 3a 18-22 lever 2b and knob 2c 18-24 lever 3b and 3d 18-17 lever 3e and knob 3c 18-19 lever 3g and knob 3f 18-20 lever 4b and knob 3a 18-21 Tra
Index standard staple cartridge, replacing 16-7, 18-8 standard staple waste container, replacing 16-10, 18-10 overview 18-1 paper jams area 1 18-30 area 2 18-32 area 3 18-33 area 4 18-34 areas 4b and 4c 18-28 at 2c, 2e, 2f, and 2d 18-25 at 2d and lever 2g 18-26 finisher stacker tray 16-28, 18-30 finisher top tray 16-27, 18-29 lever 1a and knob 1c 18-14 lever 1b 16-17, 18-16 lever 1d 16-16, 18-15 lever 2a and knob 3a 18-22 lever 2b and knob 2c 18-24 lever 3b and 3d 18-17 lever 3e and knob 3c 18-19 lever 3g a
