User's Manual

Cause and RemedyFault code
Cause: Paper Tray 3 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 3
can be used.
073-210
Cause: Paper Tray 4 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 4
can be used.
074-210
Cause: Paper Tray 5 (bypass) malfunctioned.
Remedy: Power-cycle the machine. If the tray error is not fixed by performing the
relevant remedy, contact the Customer Support Center.
075-210
075-211
Cause: A “Pretransfer sensor ON” indicates a jam; this jam may be caused by any
of the following conditions: An error by the Pretransfer sensor, a worn fuser roll,
foreign material (such as paper) in the machine, or using media stock that is not
supported by the machine.
Remedy: Clear jammed paper.
077-142
Cause: Paper Tray 5 (Bypass) malfunctioned.
Remedy: Power-cycle the machine. If the tray errors are not fixed by performing
the relevant remedy, contact the Customer Support Center.
078-213
078-214
078-282
078-283
Check the paper loaded in Tray 5 and then power off/on the printer.078-281
Power off/on the printer.078-282
Cause: Charge Corotron cleaner failure.
Remedy: Power-cycle the machine. If the error is not fixed by performing the
relevant remedy, contact the Customer Support Center.
091-311
Cause: Charge Corotron fault.
Remedy: Power off/on the machine.
091-320
Cause: 2 sided print could not be made.
Remedy: Print each side separately.
116-701
Cause: Printing was performed using a substitute font.
Remedy: Check the print data.
116-702
Cause: An error occurred during PostScript processing.
Remedy: Either confirm the print data or click Spool Settings on the Details tab in
the print driver to set bi-directional communications to off.
116-703
Cause: A probable cause is that the correct document size could not be judged as
the receive data exceeded the HP-GL/2 spool size.
Remedy: Increase the size assigned to HP-GL/2 auto-layout memory.
116-710
Cause: Job was divided and printed due to insufficient disk space.
Remedy: Remove unnecessary data from the hard disk to increase free disk space.
116-713
Cause: An HP-GL/2 command error occurred.
Remedy: Check the print data.
116-714
Cause: An error occurred during printing as there was insufficient memory.
Remedy: Stop unnecessary ports and remove unnecessary data from the hard disk
to increase free disk space.
116-720
User Guide10-22
Problem solving