User's Manual

RemedyCheckSymptoms
Turn the power switch off, unplug the power
cord from the power outlet, and check the
interface cable connection.
For information about network settings, refer
to the System Administration Guide.
Is the interface cable
disconnected?
Online indicator
does not light
even though you
instructed it to
print.
Check the print driver and other environment
settings on the personal computer.
Is the environment correctly
set on the personal
computer?
Check the status of the interface port in use.
For information about network settings, refer
to the System Administration Guide.
Is the required interface set?
Follow the instructions displayed to load paper
of the correct size and instruct it to print again.
Is correct paper loaded on
the tray?
Tray 5 (Bypass)
printing failed.
Refer to the image quality troubleshooting
section for more information.
Image defect.Unsatisfactory
print quality.
Check the application or print driver settings.Non-standard fonts are used
for printing.
Text prints
incorrectly (text
is corrupted).
Cancel printing, or purge remaining data.Data remains in machine
memory.
Online indicator
lights, but copies
are not delivered
with Online still
lit.
Turn the power off without closing or opening
a paper tray. Wait several seconds and then
turn the power switch on. Make sure that the
machine is online (ready to receive data) and
then close or open the paper tray.
Did you open a cover or turn
power off during printing?
Cannot open or
close trays.
User Guide10-26
Problem solving