Xerox DocuColor 12 Digital Color Printer/Copier System Administration Guide The Document Company Xerox
©1999 Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
1 Safety 2 The Xerox DocuColor 12 copier/printer and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your copier/printer. 3 Electrical safety • Use only the power cord supplied with this equipment. • Plug the power cord directly into a correctly grounded electrical outlet. Do not use an extension cord.
1 WARNING: Never push objects of any kind into slots or openings on this equipment. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock. • 2 3 If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. – The machine emits unusual noises or odors. – The power cord is damaged or frayed.
Laser safety 1 CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in a hazardous exposure to laser radiation. This equipment complies with international safety standards. With specific regard to laser safety, the equipment complies with performance standards for laser products set by government, national, and international agencies as a Class 1 laser product.
Maintenance safety 1 • Do not attempt any maintenance procedure that is not specifically described in the documentation that is supplied with your copier/printer. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance of the copier/printer, and could create a dangerous condition. • Use the supplies and cleaning materials only as directed in this manual. Keep all of these materials out of the reach of children.
Operational safety 1 Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help ensure the continued safe operation of your copier/printer: • Use the materials and supplies specifically designed for your copier/printer.
1 2 • Do not locate the machine in line with the cold air flow from an air conditioning system. • Do not place containers of coffee or other liquid on the machine. • Do not block or cover the slots and openings on the machine. Without adequate ventilation, the machine may overheat. • Do not attempt to override any electrical or mechanical interlock devices. WARNING: Be careful when working in areas identified with this warning symbol. These areas may be very hot and could cause personal injury.
1 Notices 2 Radio Frequency Emissions 3 FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Shielded cables must be used with this equipment to maintain compliance with FCC regulations. 1 In Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as defined in the Radio interference regulations of Industry Canada.
Safety Extra Low Voltage Approval 1 The Xerox DocuColor 12 copier/printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or thirdparty accessories that are attached to the copier/ printer must meet or exceed the requirements listed above.
Certifications . . . in Europe 1 The CE marking that is applied to this product symbolizes Xerox Europe’s Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
The following applies to the product when equipped with Token Ring or Banyan Vines connectivity options: 1 WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment.
It’s Illegal . . . in the USA 1 Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. 1.
2. Adjusted Compensation Certificates for Veterans of the World Wars. 1 3. Obligations or Securities of any Foreign Government, Bank, or Corporation. 4. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. 2 5.
It’s Illegal . . . in Canada 1 Parliament, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies. 1. Current bank notes or current paper money. 2 2. Obligations or securities of a government or bank. 3. Exchequer bill paper or revenue paper. 4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law. 3 5.
Environmental Notices . . . in the USA 1 STAR® As an ENERGY partner, Xerox Corporation has determined that this copier/printer model meets the ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a US registered trademark. 2 The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energyefficient personal computers, monitors, printers, fax machines and copiers.
Environmental Notices . . . in Canada 1 As a participant in the Environmental Choice program, Xerox Corporation has determined that this copier/printer model meets the Environmental Choice guidelines for energy efficiency. Environment Canada established the Environmental Choice program in 1988 to help consumers identify environmentally responsible products and services. Copier, printer and fax products must meet energy efficiency and emissions criteria, and exhibit compatibility with recycled supplies.
1 Contents 2 Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . III Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Entering and Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Entering Tools Mode. . . . . . . . . . . . . . . . . . . . . . . . 3-3 Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Tray Management . . . . . . . . . . . . . . . . . . . . . . . .
4. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Cleaning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Cleaning the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Cleaning the Document Glass Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Cleaning the Edit Pad.
1 2 3 4 5 6 7 CONTENTS XX DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1. 1 About this manual 2 The System Administration screens enable the system administrator to check meters, consumables, and output counts. It also enables the system administrator to access the Tools Mode. In the Tools Mode, the System Administrator can set the default values for a variety of copy output and copier/printer features, register custom colors, and relocate/add or delete features from screens.
Conventions used in this manual 1 Descriptions of features and options generally precede procedure steps. You may need to combine several procedures to achieve desired results. This manual uses a number of symbols to help you identify various kinds of information. These symbols are described below. 2 The 1, 2, 3 symbol indicates the beginning of a procedure. Be sure to follow steps carefully in the order given.
2. Managing counts and accounts 1 2 Overview 3 The System Administrator is responsible for periodically checking the current counts for output and consumables such as dry ink or fuser oil. Any user can check these counts. The System Administrator also confirms and edits accounts, and has the option to delete accounts or change the system administration password.
Meter Check 1 With the Meter Check feature, any user can check the current copy volume for black and white, fullcolor, three-color, or single color copies. 2 1 Press the Administration button above the numeric keypad to display the Access screen, as illustrated in Figure 2. Figure 2: Access screen 3 4 2 Touch the Meters icon to display the Meters screen, as illustrated in Figure 3. 3 Note the current counts for the various document types. 4 Touch Close to display the Access screen.
Confirm Consumables 1 With the Confirm Consumables feature, any user can check the state of DocuColor 12 consumables to determine whether any of them needs replacing. 2 1 Press the Administration button above the numeric keypad to display the Access screen, as illustrated in Figure 4. 2 Touch the Consumables Status icon to display the Consumables Status screen, as illustrated in Figure 5. 3 Note the current state for the various consumables. “OK” indicates no replacement is necessary.
Auditron Administration mode 1 When enabled, the Auditron Administration mode keeps a count of the copy volume for each registered account. The System Administrator can perform the following tasks in the Auditron Administration Mode: 2 3 • Create/Modify User Accounts • Auditron Access • Edit Accounts • Reset Accounts • Auditron Administrator Password NOTE: To access any of the screens on which you perform these functions, you must first enter the System Administrator password.
Entering the Auditron Administration mode 1 1 Press the Administration button above the numeric keypad to display the Access screen. 2 Touch the Auditron Administration button on the screen to display the Enter Password screen, as illustrated in Figure 6. 2 Figure 6: Enter Password screen 3 3 Use the numeric keypad to enter the correct password and touch Enter on the Touch Screen to display the Auditron Administration screen, as illustrated in Figure 7. NOTE: The default password is 11111.
KEY POINT: 1 2 • All previous programming selections are canceled when you press the Clear All button in the Auditron Administration mode. • You cannot program jobs while in the Auditron Administration mode. Exiting the Auditron Administration mode To exit the Auditron Administration mode, touch the Close button on the Auditron Administration screen. 3 Touch Close to exit any screen within the Auditron Administration mode without making changes and to display the previous screen.
Create/Modify User Accounts 1 Use the Create/Modify User Accounts feature to create user accounts for count administration purposes KEY POINT: You must create an account before you edit (enter or change) its password, account limit, or restrictions. 2 1 2 On the Auditron Administration screen, touch Create/Modify User Accounts to display the Create/Modify User Accounts screen, as illustrated in Figure 8. 3 Perform one of the following: • Use the up and down arrows to enter a new account number.
Edit Accounts 1 Use the Edit Accounts feature to change settings or reset the counter for an account that was previously created. KEY POINT: You must create an account before you edit (enter or change) its password, account limit, or restrictions. 2 1 On the Auditron Administration screen, touch Edit Accounts to display the Edit Accounts screen, as illustrated in Figure 9. 2 Touch the Input Number with Keypad button and type in an account number for an existing account using the keypad.
4 Perform one or more of the following: • 1 Enter the Account Password. Under the Account Password box, touch the Input Number with Keypad button. Type in a password for the account. The password must be at least four digits long. Touch the Enter button. The password is displayed. • Figure 10: Change Settings screen 2 Enter the Account Limit. Under the Account Limit box, touch the Input Number with Keypad button. Touch the Enter button. The account limit is displayed. • 3 Assign Restrictions.
Reset Accounts 1 2 Use the Reset Accounts feature to delete current accounts, reset copy counts to zero, disable copy limits, or remove color restrictions. 1 On the Auditron Administration screen, touch Reset Accounts to display the Reset Accounts screen, as illustrated in Figure 11. 2 Perform one of the following: • To delete all current Auditron accounts, touch Delete All Accounts. • To reset current copy counts for all accounts to zero, touch Reset Copy Counters.
Auditron Access 1 Use the Auditron Access feature to enable the Auditron feature, which tracks current copy counts, copy limits, color limits, or accounts. You can also set User Account Timeouts from the Auditron Access screen. KEY POINT: When the Auditron is enabled, users must enter passwords in order to use the copier. Therefore, the System Administrator must ensure that at least one account is created and assigned a password.
Change of Auditron Administrator Password 1 Use the Auditron Administrator Password feature to change the password used by the System or Auditron Administrator to enter Auditron Administration and Tools modes. 2 3 1 On the Auditron Administration screen, touch Auditron Administrator Password to display the Auditron Administrator Password screen, as illustrated in Figure 14. 2 Enter a value from the numeric keypad into the New password box. Press the Enter button.
3. 1 Tools Mode 2 Overview 3 In the Tools Mode, the system administrator can set the default values for a variety of copy output and copier/printer features, or register custom colors. The Tools screen, illustrated in Figure 1, is displayed when you enter the Tools Mode.
This chapter helps you enter and exit Tools Mode, and provides information and procedures for each of the features listed above to help you customize the DocuColor 12. 1 KEY POINT: Touch Close on the Tools screen to return to the operator tabs.
Entering and Exiting Tools Mode 1 Entering Tools Mode KEY POINT: • • All previous programming selections are canceled when you press the Clear All button in the Tools Mode. 2 You cannot program jobs while in the Tools Mode. 3 1 Press the Administration button (Figure 2) above the numeric keypad to display the Access screen, illustrated in Figure 3.
3 1 Use the numeric keypad to enter the correct password and touch Enter on the Touch Screen. NOTE: The default password is 11111. Be sure to change the password so that unauthorized individuals do not have access to Tools Mode. To close the window without entering a password, touch Close. After you have entered the correct password, the Tools screen displays, as illustrated in Figure 5.
Tray Management 1 The Tray Management screen displays the Paper Type and Auto Tray Setup features. Paper Type The Paper Type screen displays Paper Trays 1, 2, 3 and 4 and the current type of stock (normal, heavyweight, or transparency separators) that is in each tray. 2 NOTE: Do not run heavyweight paper from Paper Tray 1. 3 1 On the Tools screen, touch the Tray Management icon to display the Tray Management screen, as illustrated in Figure 6.
3 1 Review the current settings for each tray. Use the up and down arrows to highlight the desired paper tray and touch the Change Settings button to display the detail screen for the tray. A sample detail screen for Trays 2, 3, and 4 is illustrated in Figure 8. NOTE: You can not run heavyweight paper from Paper Tray 1. The only option on the Tray 1 detail screen is Normal.
Auto Tray Setup 1 Touching Auto Tray Setup on the Tray Management screen displays the Auto Tray Setup screen. On this screen, you can enable Auto Tray Switching for Paper Trays 1, 2, 3, and 4. Enabling Auto Tray Switching allows the copier/ printer to switch automatically to another tray with the same size and type of paper when the first tray runs out of paper.
3 Review the current settings for each tray and the Auto Tray Switching option. 4 To enable or disable Auto Tray Switching, use the up and down arrows to highlight the desired paper tray, and touch the Change Settings button to display the tray detail screen, as illustrated in Figure 11. 1 Touch Enable Auto Paper or Disable Auto Paper. 2 5 Figure 11: Sample Tray detail screen Touch Save to display the Auto Tray Setup screen. If necessary, repeat steps 3 and 4 for another paper tray.
Feature Defaults 1 The Feature Defaults options enable you to change factory default settings for a number of features, including Paper Supply, Reduce/ Enlarge, Original Type, Image Quality Settings, Margin Shift, Edge Erase, Original Orientation, 2 Sided Copy, and Multiple-Up. The first Feature Defaults screen is illustrated in Figure 13 Because these procedures are very similar, use the basic procedure that follows to set new defaults.
Basic procedure for setting Feature Defaults 1 2 1 On the Tools screen, touch the Feature Defaults icon to display the Feature Defaults screen, as illustrated in Figure 14. 2 Review feature default items and their current settings. KEY POINT: There are multiple screens or pages for Feature Defaults. The numbers in the box at the top right of the screen indicate which Feature Defaults screen you are viewing and the total number of screens.
Paper Supply 1 This option allows you to designate the default paper tray. Selecting Auto (Figure 15) enables the copier/printer to determine the paper tray to use based on the size of the original document. Figure 15: Paper Tray Default screen 2 Reduce/Enlarge This option allows you to designate the default reduction or enlargement. Selecting Auto enables the copier/printer to determine the reduction or enlargement percentage to use based on the size of the original document and the selected paper tray.
Original Type 1 This option allows you to set the original type for the majority of the original documents you will be copying or printing. Based on your selection, the copier/printer automatically makes fine adjustments to optimize the copy sharpness based on the type of original selected. As illustrated in Figure 17, original types include: Figure 17: Original Type screen 2 3 • Photo & Text — Most original documents consist of both text and graphics.
Photo Type – Photo & Text 1 Photo Type–Photo & Text is the best selection for original documents that contain pictures and printed text, such as magazines or professional journals with pictures and text. Output copies are made using the sharpness and density levels that combine the best levels for picture, chart, and text areas to provide optimum image quality. 2 As illustrated in Figure 18, this option allows you to specify the default for the kind of photograph or picture originals you will be copying.
Photo Type – Photo Type 1 The Photo Type–Photo Type option is the best selection for photographs, lithographs, or graphics that contain a variety of pastel colors.
Text Type 1 The Text Type option is the best selection for documents composed of fine line characters or other high contrast documents with bright, dense colors. For documents in which priority is given to the text, this selection produces the clearest output text. Selecting this option suppresses background color. 2 As illustrated in Figure 20, this option allows you to specify the default for the kind of text originals you will be copying.
Lighten/Darken 1 The Lighten/Darken feature enables you to adjust the overall lightness or darkness (density) of the output copy. Select darker settings for light originals and light settings for dark originals, as illustrated in Figure 21. 2 Selecting Auto Contrast enables the copier/printer to determine the lightness or darkness to use based on its scan of the original document.
Color Shift 1 This option allows you to shift the output color from blue (coolest) to red (warmest), as illustrated in Figure 23. If you select a shift toward red (a warm color), the red colors shift towards the yellow hue, the green colors towards the cyan hue, and the blue colors towards the magenta hue. The lower bar shifts toward the right. All colors in between these original colors also shift in the same direction.
Variable Color Balance (Yellow, Magenta, Cyan, Black) 1 These options allow you to adjust the default levels of all four process colors (Yellow, Magenta, Cyan, and Black) for areas of high, medium, and low density on the copies. Three higher settings, three lower settings, and the normal (medium) settings are available for each density level of each color, as illustrated in Figure 25. 2 You can adjust each density level and each color independently in any combination.
Sharpness 1 The Sharpness option allows you to adjust the amount of image edge definition on the copies. NOTE: For optimum sharpness, select the correct Original Type in the Image Quality tab. Use the Sharp levels (Figure 26) to increase the amount of edge definition for original documents such as maps, line art, or graphics that have crisp lines.
Margin Shifts for Side 1 and Side 2 1 This option controls the default Margin Shift. You can set separate defaults for Side 1 and Side 2 images on the output copy. You can set the following options: 2 • No Shift • Auto Center • Corner Shift If you select this option, you should also select the Corner Shift option for the appropriate side. • 3 Variable Shift If you select this option, you should also select the Variable Shift option for the appropriate side.
Corner Shift 1 Use this option if you selected the Corner Shift option for Margin Shifts for either Side 1 or Side 2. Touch the desired corner shift position (Figure 27) and then touch Save to return to the Feature Defaults screen. Figure 27: Sample Corner Shift Default screen 2 Variable Shift Use this option, illustrated in Figure 28, if you selected the Variable Shift option for Margin Shifts for either Side 1 or Side 2.
Edge Erase 1 This option allows you to set the Edge Erase default to eliminate the shadows that are caused by the document edges during the copying process. This feature offers two options, as illustrated in Figure 29: 2 • No Erase — Uses 2 mm default • Variable Erase to display an additional screen with variable shift settings. Under the Top & Bottom icon, touch the up arrow to increase the amount of erasure at the top and bottom edges.
Original Orientation 1 This option allows you to indicate the position of most original documents on the Document Glass, as illustrated in Figure 30. An original document may be placed with its image upright or with the top of its image positioned towards the side. The diagrams on this screen illustrate the correct positioning of documents on the Document Glass.
Multiple-Up 1 The Multiple-Up feature (Figure 33) enables you to specify whether 1, 2, 4, or 8 images from multiple originals are copied onto a single page. Each image is centered in its space. If you select 2 Pages Up, use the 2 Pages Up Copy Layout feature described below. Figure 33: Multiple-Up Defaults screen 2 If you select 4 Pages Up or 8 Pages Up, use the 4 & 8 Pages Up Copy Layout feature described below.
Machine Set-up 1 Use these settings to limit the number of copy sets and to disable/enable Auto Power Off Prohibition. KEY POINT: If Auto Power Off Prohibition is enabled, use the Timeouts feature to set the number of minutes required before the copier/ printer powers off. 2 1 On the Tools screen, touch the Machine Set-up icon to display the Machine Set-up screen, as illustrated in Figure 36. 2 Review the current settings for each item.
3 1 Perform one of the following: • On the Copy Quantity Limit screen (Figure 37), use the numeric keypad to enter the maximum number (1—999) of copies/sets allowed. Figure 37: Copy Quantity Limit screen 2 • On the Auto Power Off screen (Figure 38), touch either the Enabled or Disabled button. Figure 38: Auto Power Off screen 3 4 4 Touch Save to display the Machine Set-up screen. 5 If necessary, repeat steps 2 through 4 for a different item. 6 Touch Close to display the Tools screen.
Audio Tones 1 You can change the Audio Tones settings for the following options: 1 • Selection Tone • Conflict Tone • Control Panel Input Tone • Machine Ready Tone • End of Job Tone • Fault Tone 2 You can turn the Control Panel Input Tone on or off. For all other options, you can turn the tone off or set its volume to soft, normal or loud. 3 On the Tools screen, touch the Audio Tones icon to display the Audio Tones screen, as illustrated in Figure 39.
3 1 Perform one of the following: • For the Control Panel Input Tone (Figure 40), touch No Tone or Tone. Figure 40: Control Panel Input Tone screen 2 • For other tones (Figure 41), touch No Tone, Softer, Normal, or Louder. Figure 41: Sample audio tone setting screen 3 4 Touch Save to display the Audio Tones screen. 5 If necessary, repeat steps 2 through 4 for other tones. 6 Touch Close to display the Tools screen.
Customize Screens 1 The Customize Screens feature enables you to set two paper trays and two reduction/ enlargement values to display on the Basic Copying tab. 2 1 On the Tools screen, touch the Customize Screens icon to display the Customize Screens screen, as illustrated in Figure 42. 3 Figure 42: Customize Screens screen 2 Touch the Basic Copying Presets button to display the Basic Copying Presets screen, as illustrated in Figure 43. 3 Review the current settings.
4 1 Perform one of the following: • If you selected a Preset Paper Selection option, touch the desired tray icon on the Preset Paper Selection screen (Figure 44). The copier/printer illustration highlights your selection. Figure 44: Preset Tray screen 2 • If you selected a Reduce/Enlarge Preset option, touch the desired reduction/ enlargement percentage button on the Preset Reduce/Enlarge Selection screen (Figure 45).
System Image Quality 1 This feature enables you to control a number of system image quality options.
Adjusting Image Recognition settings 1 1 On the Tools screen, touch the System Image Quality icon to display the System Image Quality screen, as illustrated in Figure 46. 2 Figure 46: System Image Quality screen 3 2 Touch the Image Recognition icon to display the Image Recognition screen, as illustrated in Figure 47. 3 Review the current settings for each item.
4 Perform one of the following: • 1 Touch the box that indicates the appropriate image quality level setting for Text & Photo, as illustrated in Figure 48. Figure 48: Text & Photo settings 2 • Touch the box that indicates the appropriate image quality level setting for Auto Color Recognition, as illustrated in Figure 49. Figure 49: Color Recognition settings 3 • Touch the box that indicates the appropriate image quality level setting for Text & Photo Balance, as illustrated in Figure 50.
Auto Screening Adjust 1 2 1 On the Tools screen, touch the System Image Quality icon to display the System Image Quality screen. 2 Touch the Auto Screening Adjust icon to display the Auto Screening Adjust screen, as illustrated in Figure 52.
3 Perform one of the following: • 1 Touch the Halftone Screen icon to access the Halftone Screen, as illustrated in Figure 53. Touch the appropriate setting and touch Save to return to the Auto Screening Adjust screen. • Touch Print Test Original to print a sample of the settings. Follow the directions on the Touch Screen to print the test original and enable the adjustment. Figure 53: Halftone screen 2 NOTE: Test originals are printed from Paper Tray 5.
Machine Timeouts 1 The Machine Timeouts feature allows you to change the length of time the copier/printer waits before returning to the default settings after a job is complete or only partially programmed, entering Power Saver mode, powering off, or exiting System Administration mode. You may also disable or enable a timeout option through the Timeouts feature screens. 2 1 On the Tools screen, touch the Machine Timeouts icon to display the Timeouts screen, as illustrated in Figure 54.
3 Perform one of the following: • • Use the up and down arrows (Figure 55) to increase or decrease the desired time before returning to the default settings after a job is complete or only partially programmed, entering Low Power mode, powering off, or exiting System Administration mode. Be sure to stay within the stated minimum and maximum times. 1 Figure 55: Sample timeout setting screen 2 Touch the Timeout Disabled button to prevent the machine from timing out.
Reduce/Enlarge Defaults 1 Selecting values on the Reduce / Enlarge Presets screen enables you to specify six standard reduction/enlargement percentages to display as defaults on the Reduce/Enlarge screen. 2 1 On the Tools screen, touch the Reduce/Enlarge Defaults icon to display the Reduce/Enlarge Presets screen, as illustrated in Figure 56. 2 Review the current settings for each item.
3 Touch the icon with the desired reduction/ enlargement percentage, as illustrated in Figure 57. 4 Touch Save to display the Reduce/Enlarge Presets screen. 5 If necessary, repeat steps 2 through 4 for other reduction/enlargement items. 6 Touch Close to display the Tools screen.
Change Tools Access Number 1 Access numbers (sometimes called passwords) are used to ensure that unauthorized individuals do not have access to System Administration Tools. For maximum security, set your Access Number to a number other than the default (11111), and change it periodically (for example, quarterly). 2 KEY POINT: In choosing a new access number, avoid known values such as birthdates or phone numbers, simple combinations, or five repeated numbers.
Original Size Presets 1 Selecting values on the Original Size Presets screen enables you to specify eleven sizes to display to users as preset defaults on the Original Size screen. 2 1 On the Tools screen, touch the Original Size Presets icon to display the Original Size Presets screen, as illustrated in Figure 59. 2 Review the current settings for each preset item. NOTE: There are two Original Size Presets screens. Check both to set or change all options.
3 1 2 Perform one of the following: • Touch the International Sizes button and touch one of the displayed international sizes • Touch the Inch Sizes button and touch one of the standard US sizes (Figure 60) • Touch the Variable Size button. Use the right and left arrows to set the X dimensions and the up and down arrows to set the Y dimensions for a customized preset original document size. 4 Touch Save to display the Original Size Presets screen.
4. 1 Maintenance 2 Overview 3 Some areas of the copier/printer require periodic cleaning or supply replacement to keep it operating reliably. This chapter specifies the areas of the copier/ printer that require customer maintenance and provides procedures for maintaining those areas. 4 Problems that cannot be solved by the operator need to be referred to the Xerox service representative. Use the procedure, “Calling For Service,” in this chapter when it becomes necessary to request a service call.
Cleaning the Touch Screen 1 Clean the Touch Screen before the warm up cycle at the start of each day. Remove all dust and fingerprints. Wipe the Touch Screen with a clean, lint-free cloth. 2 CAUTION:To avoid damage to the Touch Screen system, do not use any Xerox or Xerox Europe cleaner, water, or any commercial cleaner on the Touch Screen or on the hard button Control Panel, as illustrated in Figure 1.
Cleaning the Document Glass 1 Keep the Document Glass clean to ensure clean copies and acceptable copy quality. Clean the Document Glass at the beginning of the day and during the day, as needed. 2 1 Slightly dampen a clean lint-free cloth (Figure 2) with a small amount of Xerox or Xerox Europe Lens and Mirror Cleaner or a glass cleaner that is not abrasive, such as Windex or Glass Plus. 3 CAUTION:To avoid damage to the copier/printer, do not pour or spray the cleaner directly onto the Document Glass.
Cleaning the Document Glass Cover 1 2 1 Lift the Document Glass Cover. 2 Slightly dampen a clean, lint-free cloth with a small amount of Film Remover. 3 Wipe the underside of the Document Glass Cover until it is clean and dry, as illustrated in Figure 4. If Film Remover gets on the Document Glass, perform the procedure for cleaning the Document Glass. 3 4 Close the Document Glass Cover.
Cleaning the Edit Pad 1 If your copier/printer is equipped with an Edit Pad, clean the Edit Pad as necessary. 1 Slightly dampen a clean, dry, lint-free cloth with a small amount of Xerox or Xerox Europe Lens and Mirror Cleaner. 2 Lift the Clear Plastic Overlay and wipe the top surface of the Edit Pad until it is clean and dry, as illustrated in Figure 5. 2 3 CAUTION:Do not crease or fold the Clear Plastic Overlay; permanent damage to the material may result. 4 3 Lower the Clear Plastic Overlay.
Supply replacement 1 Replacing the Dry Ink Cartridge When a message is displayed to replace a Dry Ink Cartridge (Figure 7), follow the instructions provided here in addition to those on the labels surrounding the cartridges and affixed to the copier/printer. 2 CAUTION:To prevent dry ink spillage, remove the Dry Ink Cartridge only when the “Cartridge is Empty" message appears on the Touch Screen.
3 Remove the empty cartridge by rotating it counterclockwise until the large dot on the cartridge is aligned with the small dot on the copier/printer, as illustrated in Figure 9. 1 2 Figure 9: Rotating the Dry Ink Cartridge 4 Pull the cartridge completely out of the copier/ printer, as illustrated in Figure 10. Dispose of the cartridge according to local regulations. 3 5 Remove the new cartridge from the box.
7 1 Align the arrow on the cartridge with the raised arrow at the top of the opening, and slide the cartridge into the copier/printer, as illustrated in Figure 12. 2 Figure 12: Aligning the Cartridge arrow and sliding the Cartridge into the copier/printer 3 4 8 Rotate the cartridge clockwise until the dot on the cartridge is aligned with the dot on the copier/ printer and the arrows on the cartridge are horizontal, as illustrated in Figure 13 9 Close the Front Door of the copier/printer.
Replacing the Dry Ink Waste Container 1 When a message is displayed to replace a Dry Ink Waste Container (Figure 14), follow the instructions provided on this page in addition to those on the labels surrounding the Dry Ink Waste Container and affixed to the copier/printer. CAUTION:To prevent spilling dry ink, remove the Dry Ink Waste Container only when the “Dry Ink Waste Container is Full" message appears on the Touch Screen. 1 Open the Front Door of the copier/printer.
4 1 Grasp the Dry Ink Waste Container with your right hand, as illustrated in Figure 16, and pull the Dry Ink Waste Container completely out of the copier/ printer. 2 Figure 16: Removing the old Dry Ink Waste Container 3 5 Place the Dry Ink Waste Container in a plastic bag, as illustrated in Figure 17, and dispose of the used container according to local regulations.
7 Align the new Dry Ink Waste Container with the arrow on the copier/printer, and slide the Dry Ink Waste Container into the copier/printer, as illustrated in Figure 19. 8 Close the Front Door of the copier/printer. 9 Remove the sheets of paper on the floor under the Dry Ink Waste Container, and dispose of the sheets according to local regulations. CAUTION:Do not use warm or hot water, or cleaning solvents, to remove dry ink from your skin or clothing.
Replacing the Developer Waste Container 1 When a message is displayed to replace a Developer Waste Container, also known as the Trickle Bottle, follow the instructions provided on this page in addition to those on the labels surrounding the Developer Waste Container and affixed to the copier/printer. CAUTION:To prevent developer spillage, remove the Developer Waste Container only when the “Developer Waste Container is Full" message appears on the Touch Screen.
4 Grasp the Developer Waste Container with your right hand. Pull the Developer Waste Container completely out of the copier/printer, as illustrated in Figure 21. 1 2 Figure 21: Removing the old Developer Waste Container 5 3 Remove the gold cap from the front of the used Developer Waste Container, as illustrated in Figure 22.
7 1 Place the used Developer Waste Container in a plastic bag, as illustrated in Figure 24, and dispose of it according to local regulations. 2 Figure 24: Disposing of the new Developer Waste Container 8 Remove the new Developer Ink Waste Container from the box and bag, as illustrated in Figure 25.
Replacing the Copy/Print Cartridge 1 When a message is displayed to replace a Copy/ Print Cartridge (Figure 27), follow the instructions provided on this page in addition to those on the labels surrounding the Copy/Print Cartridge and affixed to the copier/printer. CAUTION:To prevent any damage to the new Copy/Print Cartridge, remove the Copy/Print Cartridge only when the “Replace the Copy/Print Cartridge” message appears on the Touch Screen.
1 1 Open the Front Door of the copier/printer. 2 Rotate the Copy/Print Cartridge gold latch release (area B) counterclockwise to its unlocked position, as illustrated in Figure 28 and Figure 29. 2 NOTE: The “B” pictured on the release in Figure 28 is actually on the cartridge.
3 4 Grasp the Copy/Print Cartridge gold handle release with your right hand and push up to release the latch, as illustrated in Figure 30. Pull the cartridge out slowly until the strap on top of the Copy/Print Cartridge is visible. 1 Grasp the strap with your left hand and remove the cartridge completely out of the copier/printer, as illustrated in Figure 30. 2 Figure 30: Removing the Copy/Print Cartridge and grasping the Strap 5 Remove the new Copy/Print Cartridge from the box.
CAUTION:To prevent any damage to the new Copy/Print Cartridge, ensure the cartridge alignment is correct before sliding it into the copier/printer. 1 7 Align the new Copy/Print Cartridge with the arrow on the copier/printer, then slide the new Copy/ Print Cartridge into the copier/printer, as illustrated in Figure 32. 8 Press the new Copy/Print Cartridge in very firmly until the gold handle clicks down.
Replacing the Fuser Oil Cartridge 1 When a message is displayed to replace the Fuser Oil, follow the instructions provided on this page in addition to those on the labels surrounding the Fuser Oil area (Figure 34) and affixed to the copier/printer. WARNING: The fuser can be very hot. To avoid personal injury, do not touch any component other than those indicated in the following procedure. Figure 34: Check the Fuser Oil message 2 CAUTION:Fuser oil can be slippery.
4 1 Grasp the Paper Path Module and firmly pull the module out of the copier/printer until it is fully open, as illustrated in Figure 35. 2 Figure 35: Pulling out the Paper Path Module 3 5 Locate the Fuser Oil Cartridge in the front of the Paper Path Module (area D). 6 Lift the Fuser Oil Cartridge straight up off the module, as illustrated in Figure 36. Hold it steady in this position until any excess oil has dripped off the cartridge and into the fuser oil reservoir.
WARNING: Do not place the fuser oil cartridge on the copier/printer. If any fuser oil is spilled on the copier/printer, thoroughly clean it. 7 1 Place the old cartridge in a plastic bag, as illustrated in Figure 37, and dispose of it according to local regulations. 2 Figure 37: Disposing of the old cartridge 8 3 Remove the new cartridge from the box and bag, as illustrated in Figure 38.
9 1 Remove the cap at the end of the Fuser Oil Cartridge, as illustrated in Figure 39. 2 Figure 39: Removing the Fuser Oil Cartridge Cap 3 10 Align the cartridge in the proper position on the Paper Path Module. Press it carefully into place, as illustrated in Figure 40. 11 Grasp the Paper Path Module and firmly push the module into the copier/printer.
12 Rotate the Paper Path Module Handle counterclockwise, to the up position, until it is in a locked position. 13 Close the Front Door of the copier/printer. 14 Remove the sheets of paper on the floor under the Paper Path Module and dispose of the sheets according to local regulations. 1 2 CAUTION:Fuser oil can be slippery. If any fuser oil has been spilled on the floor, thoroughly clean the area. WARNING: Do not place the fuser oil cartridge on the copier/printer.
Replacing the Cleaning Web 1 When a message is displayed to replace the Cleaning Web (Figure 41), follow the instructions provided on this page in addition to those on the labels near the Cleaning Web affixed to the copier/ printer. Figure 41: Check the Cleaning Web message 2 WARNING: The fuser can be very hot. To avoid personal injury, do not touch any components other than those indicated in the following procedure. 3 4 1 Open the Front Door of the copier/printer.
WARNING: The fuser can be very hot. To avoid personal injury, wait at least 20 minutes before performing the next step to allow the fuser to cool. Do not touch any component other than those indicated in the following procedure. 1 2 Figure 43: Allow the fuser to cool 4 Press down on the Front and Rear Release buttons on the top of the fuser assembly, as illustrated in Figure 44, to unlatch the Cleaning Web (area E). The web opens to the right of the Paper Path Module.
1 7 Remove the new Cleaning Web from the box. 8 Align the front and rear arrows of the new Cleaning Web with the front and rear arrows on the right side of the fuser, as illustrated in Figure 46. 2 Figure 46: Aligning the new Cleaning Web 3 9 Rest the Cleaning Web on the black brackets and gently push the top of the new Cleaning Web into place, as illustrated in Figure 47. The Cleaning Web is in position when it stops. Press firmly to ensure that it latches.
Calling for Service 1 There may be times when you will not be able to correct a copier/printer problem. When this happens, you should call for service. Follow the instructions below before calling for service. 2 1 2 Be prepared to provide a complete description of the problem to the service operator. Defining the copier/printer problem accurately may help you and the operator solve the problem over the phone and minimize copier/printer downtime.
1 3 Record the displayed Fault Codes. 4 Record the Machine Serial Number from the label on the inside lower left cover of the copier/printer, as illustrated in Figure 48. 5 If copy quality is a problem, take a copy sample to the telephone with you to help you describe the problem or to assist you when answering the questions from the service operator about the defects. 6 If possible, use a phone near the copier/printer to call the Service Telephone Number.
Ordering supplies 1 Be sure to check your supplies regularly and order replacements before you run out.
Supplies to keep on hand 1 Refer to the following table for a list of the supplies you should keep on hand and the part numbers for each item.
Recommended papers and transparencies 1 For general information, refer to the Color Materials Usage Guide. For additional specific information regarding materials that have been tested and approved for use in the DocuColor 12, refer to the Recommended Materials for the DocuColor 12. This list is available on the Xerox web site and will be updated periodically. Contact your Xerox representative for additional details.
1 2 3 4 5 6 7 MAINTENANCE 4–32 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Prepared by: Xerox Corporation Multinational Customer and Service Education 780 Salt Road Webster, New York 14580 701P99663
