Multifunction Printer User Guide

Solving Fax Problems
Phaser® 8510/8560MFP Multifunction Product
6-25
Solving Fax Problems
This section includes:
■ Configuring the Modem on page 6-25
■ Printing the Protocol Monitoring Report on page 6-25
■ Resetting Fax Options to the Factory Default on page 6-26
Configuring the Modem
To adjust modem settings:
1. On the control panel, press the System button.
2. Select
Troubleshooting, and then press the OK button.
3. Select
Fax Problems, and then press the OK button.
4. Select
Modem Configuration, and then press the OK button.
5. Select one or more of the following options, and then press the OK button:
■ Dial Pause: Sets the duration of each pause entered in a fax number when sending a
fax.
■ Dial Delay: Sets the delay between hearing the dial tone and the sound of the fax
number being dialed.
■ Max Compression: Sets the highest compression method used for both incoming and
outgoing faxes.
Printing the Protocol Monitoring Report
The Protocol Monitoring Report provides information about the previous fax job as an aid in
determining fax protocol problems.
To print the report:
1. On the control panel, press the System button.
2. Select
Troubleshooting, and then press the OK button.
3. Select
Fax Problems, and then press the OK button.
4. Select
Protocol Monitor Report, and then press the OK button to print the report.