All in One Printer User Manual

XEROX WorkCentre 5735/5740/5745/5755/5765/5775/5790 Information Assurance Disclosure Paper
Ver. 2.00, March 2011 Page 29 of 50
3) The PSW will send a request for Diagnostic service and a password.
4) Assuming the password is authentic, the Marking Engine will either execute a Marking Engine diagnostic, or
else forward the diagnostic request to the controller. If this is a network diagnostic, the controller will
execute the diagnostic and report results back to the Marking Engine.
5) The Marking Engine will report diagnostic results back to the PSW.
3.4.4.4. Accessible Data
The only files that are accessible are various log files (fault log, internal event log, complete job log,
configuration log and a debug log). The customer’s network is accessible for diagnostic purposes only.
However, there is one diagnostic routine (Get Network Connectivity Data), where the device will collect
data about the network it is on and transmit the data. The CSE is expected to seek permission from the
customer before connecting the device to the LAN and performing this diagnostic.
The Novell test will only collect information for devices on the local network. It will not provide
information for any devices across a router. The following data will be stored on the controller:
• Frame Type (local network devices only)
• Server Name
• Server internal network number
• Server node (Media Access Control) address
• Server NOS version number
• Hop count to device (local net)
The IP test will collect data from all responding IP routers and lpd hosts. The following data will be stored
on the controller:
• controller Interface where host discovered (Ethernet, Token Ring, etc.)
• Device subnet mask
• Device IP address
• Device Media Access Control (MAC) address
The Novell test will NOT collect:
• Print Queue Name
• Attached to File Server status
• Attached to Print Queue status
The IP test will NOT collect:
• Device Name
• Gateway IP address
• Destination Network number
• Hop count to device