Administrator's Guide

Administrator Tools
240 Xerox
®
WorkCentre
®
5945/5955 Multifunction Printer
System Administrator Guide
Maintenance Assistant
Maintenance Assistant provides options for troubleshooting your printer. You can send detailed
diagnostic information to Xerox
®
, start online troubleshooting sessions with Xerox
®
, and download
usage information to your computer in .csv format.
1. In CentreWare Internet Services, click Status > SMart eSolutions.
2. Click Maintenance Assistant.
3. Click one of the following:
− Send Diagnostic Information to Xerox
− Start an Online Troubleshooting Session at www.xerox.com
− Download file to your computer: Right-click and download the UsageLog.csv file to your
computer.
View Usage and Billing Information
Usage Counters
The Usage Counters page displays the total number of pages printed or generated by the printer. You
can see usage amounts for impressions made, sheets, images used, and images printed, copied, and
faxed.
1. In CentreWare Internet Services, click Status > Usage Counters.
2. To update the page, click Refresh.
3. To download the list, click Download File to Your Computer, then right-click on the link.
Billing Information
The Billing Information page displays current readings for printer counters that are used for billing. You
can view the number of impressions made in color or black and white, as well as the total number of
impressions. The impression counts shown are used for billing.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or driver type.
1. In CentreWare Internet Services, click Status > Billing Information.
The list of pages printed or created by the printer appears.
2. To update the page, click Refresh.