WorkCentre® C2424 Copier-Printer Networking This chapter includes: ■ ■ ■ ■ ■ ■ ■ ■ "Connections and Internet Protocol (TCP/IP)" on page 6-2 "Device Management Software" on page 6-9 "Windows 2000, Windows XP, and Windows Server 2003" on page 6-14 "Windows NT 4.x" on page 6-20 "Windows 98 and Windows Me" on page 6-25 "Macintosh" on page 6-31 "Novell NetWare" on page 6-37 "UNIX (Linux)" on page 6-42 Copyright © 2005 Xerox Corporation. All Rights Reserved.
Connections and Internet Protocol (TCP/IP) Connections and Internet Protocol (TCP/IP) This section includes: ■ ■ ■ ■ ■ ■ "Overview of Network Setup and Configuration" on page 6-2 "Choosing a Connection Method" on page 6-3 "Connecting via Ethernet (Recommended)" on page 6-3 "Connecting via USB" on page 6-4 "Configuring the Network Address" on page 6-5 "infoSMART Knowledge Base Documents (English only)" on page 6-8 This section includes connecting the multifunction system to the network via Ethernet or USB
Connections and Internet Protocol (TCP/IP) Choosing a Connection Method You can connect the system to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware listed below are generally not included with your system and must be purchased separately. Ethernet Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network.
Connections and Internet Protocol (TCP/IP) Connecting via USB A USB connection requires a standard A/B USB cable. This cable is not included with your system and must be purchased separately. Verify that you are using the correct USB cable for your connection. Windows 98 or Later and Windows 2000 or Later 1. Connect the USB cable to the system and turn it On. 2. Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port. 3.
Connections and Internet Protocol (TCP/IP) Configuring the Network Address TCP/IP and IP Addresses If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information. If you are creating your own small Local Area Network or connecting the system directly to your computer using Ethernet, follow the procedure for automatically setting the system’s Internet Protocol (IP) address.
Connections and Internet Protocol (TCP/IP) Dynamic Methods of Setting the System’s IP Address You can set the system’s IP address using any of the following methods. ■ ■ ■ DHCP CentreWare IS AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol (IP) address of the system Format is xxx.xxx.xxx.xxx, where xxx represents a decimal number from 0–255. Network Mask If you are unsure, leave this blank; the system chooses an appropriate mask.
Connections and Internet Protocol (TCP/IP) Using Host Names with the Domain Name Service (DNS) The system supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address. To use an IP host name for the system, the system administrator must configure one or more DNS servers and a local DNS domain name space database.
Connections and Internet Protocol (TCP/IP) infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents.
Device Management Software Device Management Software This section includes: ■ ■ "Using CentreWare Software" on page 6-9 "Using Device Management Features" on page 6-11 Using CentreWare Software CentreWare Internet Services (IS) CentreWare IS provides a simple interface that allows you to manage, configure, and monitor networked systems from your desktop using an embedded web server. CentreWare IS gives administrators easy access to system status, configuration, and diagnostic functions.
Device Management Software CentreWare DP for NetWare CentreWare DP is easy-to-use system management software that runs on Windows 98 or later and Windows 2000 or later. Through point-and-click navigation you can install, connect, and configure systems quickly and easily on a network. It provides network administrators with setup procedures and management of networked systems. The following table lists CentreWare DP key features and benefits.
Device Management Software ■ ■ ■ ■ ■ Support multiple users and provide different levels of user access privileges for administrators or guests. Discover printers on local and remote subnets. Automatically discover systems as scheduled. Generate reports. Connect to system web servers for additional system-specific features, including help. For more information, go to www.xerox.com/office/pmtools, and select your specific system model to view the CentreWare Web User Guide.
Device Management Software MaiLinX Alerts MaiLinX alerts allow the system to automatically send email to the system administrator and others under the following conditions: ■ ■ ■ When system errors, warnings, and alerts occur. When the system requires attention (for example, when service is required or supplies need to be replenished). When a reply to a CentreWare IS Remote Internet Printing message is desired.
Device Management Software Setting Up Usage Profile Reporting 1. 2. 3. 4. 5. Launch your web browser. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Jobs. Select Usage Profile Reports on the left sidebar. Click the Usage Profile Properties link. Follow the instructions on the page to set up reports. 6. Click Save Changes.
Windows 2000, Windows XP, and Windows Server 2003 Windows 2000, Windows XP, and Windows Server 2003 This section includes: ■ ■ ■ ■ ■ "Preliminary Steps" on page 6-14 "Quick CD-ROM Install Steps" on page 6-14 "Other Methods of Installation" on page 6-15 "Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP)" on page 6-18 "infoSMART Knowledge Base Documents (English only)" on page 6-19 Preliminary Steps These preliminary steps must be performed for all copier-printer systems: 1.
Windows 2000, Windows XP, and Windows Server 2003 For more information, go to the table of infoSMART Knowledge Base documents at the end of this section.
Windows 2000, Windows XP, and Windows Server 2003 3. 4. 5. 6. 7. Click the Local Printer button, then click Next. Click the Create a New Port button. Select Standard TCP/IP Port from the New Port Type pull-down menu, then click Next. Click Next. Click in the Printer Name or IP Address edit box and enter the IP Address of the copierprinter system you want to use. Click Next. 8. Select one of these options: ■ Click Finish in the Confirmation window if the data is correct.
Windows 2000, Windows XP, and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the copier-printer system’s URL and create an Internet Printing Protocol (IPP) printer. Obtaining the System’s URL (Network Path) 1. 2. 3. 4. 5. Launch your web browser. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the Protocols folder on the left sidebar. Select IPP.
Windows 2000, Windows XP, and Windows Server 2003 Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP) Note For Windows XP, select Classic Look or the Windows XP procedures will not match the steps below. To select Classic Look, click Start, then Settings, then Taskbar and Start Menu. Select the Start Menu tab, then select Classic Start menu. Click OK. This troubleshooting section assumes you have completed the following tasks: ■ ■ Loaded a PCL or PostScript device driver.
Windows 2000, Windows XP, and Windows Server 2003 5. 6. 7. 8. Click Start, click Settings, then click Printers. Right-click the printer icon, then click Properties. Click the Advanced tab. Verify that the correct printer driver is installed. Click the Ports tab. Verify that the IP Address in the Print to the Following Ports list is identical to the one on the “Configuration Page.” You may need to click the Configure Port button to see the IP address.
Windows NT 4.x Windows NT 4.x This section includes: ■ ■ ■ ■ ■ "Preliminary Steps" on page 6-20 "Quick CD-ROM Install Steps" on page 6-20 "Other Methods of Installation" on page 6-21 "Windows NT 4.x Troubleshooting (TCP/IP)" on page 6-22 "infoSMART Knowledge Base Documents (English only)" on page 6-24 Preliminary Steps These preliminary steps must be performed for all systems: 1. Verify that the system is plugged in, turned On, and connected to an active network. 2.
Windows NT 4.x Other Methods of Installation Install your system on a Windows NT network using the Microsoft TCP/IP Protocol. The following methods can also be used to monitor or configure your system: ■ ■ A web browser using CentreWare IS if your system is connected to a Windows NT network with TCP/IP protocol enabled. The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple systems on a Windows NT network with TCP/IP protocol enabled.
Windows NT 4.x 6. Select one of these options: ■ If the system is not shared, click Next. ■ If the system is shared, enter a Share Name, check the Share box, then click Next. Printing a Test Page You are prompted to print a test page. 1. Select one of these options: ■ Click Yes to print a test page, then click Next. ■ Click No if you do not want to print a test page, then click Next. 2. Select one of these options: ■ Click the Finish button if the data presented is correct. Proceed to step 3.
Windows NT 4.x Verifying Settings 1. Verify the settings in the “Configuration Page.” ■ IP Address Source is set to: DHCP, Front Panel, BOOTP, or Auto IP (depending on your network configuration). ■ Current IP Address is set correctly. (Note this address if it is assigned by Auto IP, DHCP, or BOOTP.) ■ Subnet Mask is set correctly (if used). ■ Default Gateway is set correctly (if used). ■ LPR is enabled. Verify that the LPR and AppSocket settings are set as desired.
Windows NT 4.x infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name Title R1002011338 Installing a Windows NT 4.
Windows 98 and Windows Me Windows 98 and Windows Me This section includes: ■ ■ ■ ■ ■ "Preliminary Steps" on page 6-25 "Quick CD-ROM Install Steps" on page 6-26 "Other Methods of Installation" on page 6-26 "Windows 98 and Windows Me Troubleshooting" on page 6-28 "infoSMART Knowledge Base Documents (English only)" on page 6-30 Preliminary Steps 1. Verify that the system is plugged in, turned On, and connected to an active network. 2.
Windows 98 and Windows Me Quick CD-ROM Install Steps 1. Insert the WorkCentre C2424 Software CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, do the following: a. Click Start, then click Run. b. In the Run window, type: :\INSTALL.EXE. 2. Select your desired language from the list. 3. Select Install Device Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5.
Windows 98 and Windows Me Configuring a Port The Xerox TCP/IP Printer Port Wizard guides you step-by-step through the following procedures: Choosing a name for the new port ■ Identifying a system by its DNS Name or IP Address ■ (Alternatively) Identifying a system using the automatic Printer Discovery feature 1. Click Next to proceed with the port installation. The wizard verifies the port name and system address, then automatically configures the remaining port settings.
Windows 98 and Windows Me Changing a PhaserPort IP Address If the system’s IP address is changed, you must change the IP address for the device’s corresponding port: 1. Click Start, click Settings, then click Printers. 2. Right-click the system to be changed to a new PhaserPort IP address, then click Properties. 3. Select the Details tab. 4. Verify that PhaserPort appears in the Print to the Following Port field. 5. Click Port Settings. The Configure PhaserPort dialog box appears. 6.
Windows 98 and Windows Me Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your system. To print the “Configuration Page”: 1. 2. 3. 4. On the control panel, press the System Setup button. Select Information, then press the Enter button. Select Information Pages, then press the Enter button. Select Configuration Page, then press the Enter button to print.
Windows 98 and Windows Me infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents.
Macintosh Macintosh This topic includes: ■ ■ ■ ■ ■ ■ ■ "Requirements" on page 6-31 "Quick CD-ROM Install Steps" on page 6-31 "Enabling and Using EtherTalk for Mac OS 9.x" on page 6-31 "Enabling and Using TCP/IP for Mac OS 9.x" on page 6-32 "Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher" on page 6-34 "Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.
Macintosh Enabling and Using TCP/IP for Mac OS 9.x This section provides installation and troubleshooting steps for Macintosh OS 9.x. Setting Up the Macintosh Ethernet Port for TCP/IP Perform the following procedure to set up your Macintosh for TCP/IP: 1. Select Network from the System Preferences application, then select TCP/IP. 2. Select Built-In Ethernet from the Active Ports menu. 3.
Macintosh Creating an AppSocket System with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the WorkCentre C2424 Software CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6. AppSocket provides feedback about print job status which is not available through LPR.
Macintosh Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher Requirements Verify that you are running Mac OS X, version 10.1. The previous versions of Mac OS X do not fully support PostScript printing and printer features. Setting Up the Macintosh Ethernet Port for TCP/IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP/IP: 1. Select Network from the System Preferences application, then select TCP/IP. 2.
Macintosh 5. Select your system from the list provided. 6. Select the appropriate PPD from the list in the Printer Model drop-down list. If your system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM. 7. Click Add to complete the configuration. For more information, go to the table of infoSMART Knowledge Base documents at the end of this section. Creating a Rendezvous System with Mac OS X, Version 10.2 and Higher 1. Open the Print Center utility. In Mac OS X, version 10.
Macintosh 6. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: a. Launch your web browser. b. Enter the copier-printer system’s IP address in the browser’s Address field (http:// xxx.xxx.xxx.xxx). c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. Mac OS X, Versions 10.1 and Higher Perform these steps only for Mac OS X, version 10.1 and higher: 1.
Novell NetWare Novell NetWare This section includes: ■ ■ ■ ■ ■ "Configuration Software for NetWare Networks" on page 6-37 "Quick Setup" on page 6-37 "Advanced Setup" on page 6-37 "NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 6-38 "Novell NetWare Troubleshooting" on page 6-38 Configuration Software for NetWare Networks CentreWare DP configures the system and the network when using NetWare 4.x, 5.x, and 6.x.
Novell NetWare NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup The system defaults enable connection to Novell NetWare without adjustment. Review the “Configuration Page” and verify the following settings: ■ ■ ■ ■ ■ NetWare is enabled. Frame Type matches the frame type of the desired file server. PDL is set to your desired PDL (PostScript or PCL) or to Auto. You may wish to set PDL to the desired type if only one PDL is used.
Novell NetWare Requirements Verify that you: ■ ■ ■ Are operating a Windows-based system with CentreWare DP software installed and at least one device driver installed. Are a NetWare Network Administrator, an administrative person with ADMIN/ SUPERVISOR, or ADMIN/SUPERVISOR EQUIVALENT within login rights to the NetWare Server(s) servicing the device. Have a basic knowledge of NetWare.
Novell NetWare Novell NetWare Troubleshooting Step-By-Step These procedures eliminate cabling, communication, and connection problems associated with network connected systems. The steps are divided into two groups: ■ ■ Novell NetWare Hardware Step-by-Step Novell NetWare Software Step-by-Step Note Novell NetWare Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation.
Novell NetWare Novell NetWare Software Step-By-Step 1. Verify that CentreWare DP and a device driver have been loaded on the workstation. 2. Click Start, click Settings, then click Printers to verify that the system is installed. Launching CentreWare DP 1. Click Start, click Programs, then click CentreWare DP. 2. Select the desired system. If a communications error message appears, your system is not able to communicate with your workstation. Verify the system settings, then return to this document. 3.
UNIX (Linux) UNIX (Linux) This section includes: ■ ■ "Quick Install Steps" on page 6-42 "Additional Resources" on page 6-43 Your system supports connection to a variety of UNIX platforms through the network interface.
UNIX (Linux) Launch your web browser. a. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). b. Select Support. c. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your system. To print the “Configuration Page”: 1. 2. 3. 4. On the control panel, press the System Setup button.
