User's Manual

Scanning and Configuring OneTouch
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User’s Guide
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SMTP Link Log Viewer
The OneTouch Link Log Viewer opens automatically when scanning is complete. Click on the menu arrow next to
View logs for and select SMTP Link Agent from the list to display the transfer history for the SMTP link only.
Double-click on any of the line items to open the selected log file in the Log File Detail View. If you open a failed
transfer, the log file may contain the information you need to determine why the transfer failed. After you
address the failure indicated in this log file, you can click the Retry button to resend the document to the server.
Click on the Properties button to open the Log Viewer from the SMTP OneTouch Link Properties window. There
are no global configuration properties for the SMTP destination application, all configuration is done using the
Scan Configuration Properties window as described in the previous section.
Email Applications
Scanning to an email application, such as Outlook or Windows Mail, attaches the scanned image to a blank email
message. You then fill in the recipient email address(es) and send the message. You need to have configured an
email application before you can scan to it using OneTouch. If you do not have your email application set up prior
to scanning, the default Windows email application will open and ask you to configure your user information.
Please contact your IT department, server administrator, or other group that provided you the email information
for setup instructions. Configuring an email application and user account is outside the scope of this document.