XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 701P37466 November 2001
Canada EMC Notices This Class "A" digital apparatus complies with Canadian ICES-0003. Australia/New Zealand Cet appareil numérique de la classe "A" est conforme à la norme NMB-003 du Canada. Changes or modifications to this equipment not specifically approved by Fuji Xerox Australia Pty. Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Radiocommunications Act 1992.
XES Synergix 8825/8830/8855 Digital Solution User Guide EMC Notices (continued) Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Trademark Acknowledgments ® XEROX , 8825, XES Synergix 8825 Digital Solution, 8830, XES Synergix 8830 Digital Solution, 8855, XES Synergix 8855 Digital Solution, XES Synergix 8850, Synergix Scan Digital Solution, the digital box icon, AccXES, and acronym, XES are trademarks of XEROX CORPORATION. Internet Explorer is a copyright protected program of Microsoft Corporation. Netscape is a registered trademark of Netscape Communications Corporation.
XES Synergix 8825/8830/8855 Digital Solution User Guide Safety Notes Your XES Synergix 8825/8830/8855 Digital Solution has been designed and tested to meet strict safety requirements. These include safety agency examination and approval plus compliance with established environmental standards. Please read the following instructions carefully before operating the XES Synergix 8825/8830/8855 Digital Solution and refer to them as needed to ensure continued safe operation.
Safety notes (continued) Unplug the reprographic system from the wall outlet and refer servicing to qualified service personnel under the following conditions: The units should not be placed in a built-in installation unless proper ventilation is provided. When the power cord is damaged or frayed. Never push objects of any kind into the slots of the units as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
XES Synergix 8825/8830/8855 Digital Solution User Guide Table of Contents Safety Notes .................................................................................... iv Calling for Service........................................................................... v Getting to know the Synergix Digital Solution .............................. 1 Scanner standard components ....................................................... 2 Scanner compact components ...............................................
Batch key...................................................................................... 52 Transform key............................................................................... 53 Margins ................................................................................................... 53 Justification ............................................................................................. 55 Transform......................................................................................
XES Synergix 8825/8830/8855 Digital Solution User Guide Problem solving........................................................................... 119 Specifications .............................................................................. 128 Appendix 1.................................................................................. 129 Appendix 2.................................................................................. 130 Appendix 3..........................................................
Getting to know the Synergix Digital Solution This manual contains operating instructions for the user and the system administrator for the XES Synergix 8825/8830/8850/8855 Digital Solution with version 6.1 software loaded into the Controller. Your Synergix Digital Solution is an integrated solution for electronically scanning and then printing images for engineering or architectural use.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 2 Getting to know the Synergix Digital Solution (continued) Standard Stacker Scanner standard components Document Exit Slot The illustrations below show the components of the Scanner. These components are standard on the XES Synergix 8825, 8830, and 8850. The Stand is standard or optional on the 8850Digital Solution. .
Getting to know the Synergix Digital Solution (continued) Scanner compact components The illustrations show the optional compact stacker and organizer that are available for the XES Synergix Scan System. The compact components allow the Synergix Digital Solution to be installed in sites where space requirements are at a premium.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) Document Feed Tray Insert documents to be scanned face down and centered into the Document Feed Tray. Document Handler Raise the Document Handler for routine maintenance functions and to access the optical paper sensors for diagnostic routines.
Getting to know the Synergix Digital Solution (continued) Scanner Control Panel The Scanner Control Panel is divided into three sections: • The options keys section, which contains the - Media Selection, Image Quality, and Reduction/Enlargement options selections • The graphical display and the navigation keys section. • The right-hand section, which contains the numeric keypad, the special features keys, and the scan control keys.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 6 Getting to know the Synergix Digital Solution (continued) OPTIONS KEYS The left side of the Scanner Control Panel contains the keys for the selection of options. It is divided into three areas - Media Selection, Image Quality, and Reduction/Enlargement. To select an option, press the key(s) beneath the option. In some cases, a screen requiring a selection or input is displayed on the graphical display.
Getting to know the Synergix Digital Solution (continued) MEDIA SELECTION The Media Selection area of the Scanner Control Panel allows you to select the media Source, Type, and Output Format. The illustration below depicts the Media Selection portion of the Control Panel. Media Selection Source Type The Source option allows you to select the source of the media on which the image will be printed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) Type The Type option allows you to select the kind of media on which to print Bond, Vellum/Tracing, or Film. To select the media type, press the key beneath the Type settings until the desired type indicator lamp illuminates. NOTE: Only media types actually loaded into the Printer can be selected. When a roll is selected, the media type for that roll is automatically selected also.
Getting to know the Synergix Digital Solution (continued) Preset Preset allows you to select a predefined length to which the roll media should be cut during printing. The associated width specification will depend on the Media Source selection. If the Media Source selection is set to Auto, the system will select the roll of media that best matches the width specification. If Media Source is set to R1, R2, R3, or R4, the system will use the selected roll regardless of the width specification.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) IMAGE QUALITY The Image Quality area of the Scanner Control Panel allows you to make corrective adjustments to the image and extract the best possible copy quality from an original document. It contains the Type, Background Suppression, and Copy options. The illustration below depicts the Image Quality portion of the Control Panel.
(Dark) The Background Suppression option enables you to make adjustments for documents that contain poor contrast between the foreground image and the background. The Background Suppression selections work with the Dynamic Image Quality (Dynamic IQ) feature, that pre-scans the image, to ensure the best image quality possible.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) REDUCTION/ENLARGEMENT The Reduction/Enlargement area of the Scanner Control Panel allows you to select one of three reduction/enlargement modes – Auto, Manual, and Preset. The illustration below depicts the Reduction & Enlargement portion of the Control Panel. NOTE: Reduction/Enlargement can only be selected in COPY mode.
Getting to know the Synergix Digital Solution (continued) Preset Preset (factory default) allows you to select a predefined reduction or enlargement percentage. 3. Press the Enter key to confirm your choice and return to the READY screen. The READY screen now displays the new reduction/enlargement percentage. NOTE: Pressing the Exit key rejects the choice and retains the previous setting. To select the Preset mode: 1. Press the key under Reduction/Enlargement until the Preset indicator lamp illuminates.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 14 Getting to know the Synergix Digital Solution (continued) GRAPHICAL DISPLAY AND NAVIGATION KEYS The middle portion of the Scanner Control Panel contains the graphical display and the navigation keys. The illustration below depicts the middle portion of the Control Panel. READY TO COPY INSERT DOCUMENT AUTO 100.
Getting to know the Synergix Digital Solution (continued) GRAPHICAL DISPLAY The graphical display provides you with information and instructions pertaining to the system. It consists of up to four lines of text and graphics. The display can be adjusted upward for better viewing. NAVIGATION KEYS The navigation keys, located beneath the display, are used to move through the menu screens, to select items on the screen, and to specify parameters when an options screen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) In the COPY mode, the scanned image, or set of images, is printed on the Printer and then deleted from the hard disk. In the SCAN mode, the scanned image, or set of images, is stored on the hard disk for later retrieval over a network by a client running on a remotely located device. Refer to the "Scanning to the Network" section for more information about the SCAN mode.
Getting to know the Synergix Digital Solution (continued) NUMERIC KEYPAD AND SPECIAL FEATURES/CONTROL KEYS The right side of the Scanner Control Panel contains a numeric keypad for entering quantities, keys for selecting other features, and keys for controlling the scanning and printing of images. To the left of some of the keys are indicator lamps that illuminate when the associated feature has been selected.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) SPECIAL FEATURES KEYS The special features keys are used to activate, deactivate, or change parameters associated with special features. An indicator lamp adjacent to each feature key illuminates whenever the corresponding feature is activated. The special features keys include the Printer Interrupt, Store/Recall, Finisher, Sets Build, Batch, Transform, and Sample keys.
The Printer and the Controller For information about the Printer and Controller components of the Synergix Digital Solution and about network connectivity, refer to the documentation listed below. The XES Synergix 8825/8830 Printer Operator Manual, 8850 Printer Opertor Manual, and the XES Synergix 8855 Engineering Printer Operator Manual contain instructions for installing media and other consumable supplies, as well as detailed operating instructions for the Printer.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 20 Getting to know the Synergix Digital Solution (continued) Switching on the Scan System Powering On the Digital Solution To switch on the Scanner, press the Power On/Off Switch on the back of the Scanner to the On (I) position as shown below. Wait for 30 seconds or until a P is displayed on the status LED.
Getting to know the Synergix Digital Solution (continued) Switching on the Controller and the Printer (8825/8830/8850 Digital Solution) Controller Certain Controllers receive their power from the Printer. They do not have a separate power switch. NOTE: Ensure that the Scanner is switched on first and the P. is displayed in the Status Indicator window. To power on these Controllers and the Printer, do the following: 1. Switch the Printer Power Switch to the Off (O) position. 2.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 22 Getting to know the Synergix Digital Solution (continued) Switching on the Controller and the Printer (8855 Digital Solution) NOTE: Ensure that the Scanner is switched on first and the P. is displayed in the Status Indicator window. The UP8 Controller and the 8855 Printer each have their own power switch. When powering them on, first power on the Controller and then power on the Printer.
Getting to know the Synergix Digital Solution (continued) Scanner Warm-up The Scanner requires about 45 seconds to warm up and initialize after you power on the Synergix Digital Solution. Once the initialization is complete, the READY screen is displayed. Below is an example of the READY screen. READY TO COPY INSERT DOCUMENT AUTO 100.0 1 You can now insert a document into the Document Feed Tray of the Scanner. The Scanner will then transport the document to the starting position.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Getting to know the Synergix Digital Solution (continued) Powering off the System To power off the Synergix Digital Solution, do the following: 1. Power off the Controller and the Printer. • For the 8825/8830/8850 Digital Solution, switch the Circuit Breaker Switch to the Off (O) position. Then switch the Printer Switch to the Off (O) position. • For the 8855 Digital Solution, first power off the Printer. Then power off the Controller. 2.
Document quality Document quality is the primary factor in obtaining good copies from scanned originals. For most documents, the Dynamic IQ feature of the Synergix Digital Solution provides an accurate copy. Some documents, however, require manual adjustments to the settings to achieve the best copy quality.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Automatic edge detection and document centering The AUTOWIDTH and AUTOCENTER features enable the system to automatically detect the width and center of the document. In cases such as transparencies or translucent documents where automatic detection is not possible, the System will prompt you to enter the width manually. You then must center the document before inserting it into the Scanner.
Document quality (continued) • Determining document quality If the document is white on black or white on blue, the foreground is clear white or nearly white, and the background is a solid, high-density black or dark color. • The background is white or light-colored and is free of speckling or other noise. The background density is uniform. • The document has no creases, folds, stains, tears or extraneous marks that the Scanner might interpret as foreground.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Document quality (continued) 28 − Next, determine if any of the documents are inverted (i.e., white or light foreground against dark background). If any documents are inverted, refer to "Inverting an image" in the "Special features keys" section. − Finally, sort the documents by size. This minimizes the number of times you will need to change the Media Selection Output Format settings when using preset or custom format sizes.
Document quality (continued) Scanning strategies When scanning documents, always try the default image processing settings first. Select the document type – Line, Photo, or Mixed/Custom and use the default settings for that type. These settings have been designed to give the optimum image quality for most documents. If you have a special original type, you may want to try some of the advanced image processing features available on the Scanner.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 30 Document quality (continued) Table 2. Scanning strategies for special documents Type of original First step to try Second step to try Third step to try Color photograph Set Original Type to Photo. Set Original Type to Mixed/Custom and Background Suppression to Off. Set Original Type to Line and Background Suppression to Off. Color lithograph Set Original Type to Mixed/Custom and Background Suppression to Off.
Making copies When the Graphical Display indicates READY TO COPY, the Synergix Digital Solution is ready to make copies. Controlling the scan Several settings are available for controlling how the Scanner starts and finishes a scan. These settings are accessible from the SCANNER CONTROL option of the CONFIGURATION menu. When making a copy, you need to be aware of these settings. If any of these settings have been changed from the default settings, the Scanner may not operate according to your expectations.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide To make a copy using the default document settings: Making copies (continued) Making a copy with the default settings When the default document settings are used, the display indicates that the roll of media that best fits the size of the original document will be automatically selected. The reduction/ enlargement setting is 100%, so the copy will be the same size as the original document. The copy quantity is set to 1.
Making copies (continued) Making a copy the same size as the original document The Scanner scans the document and the Printer (if not already busy) prints the copy immediately. If the Printer is busy when the scan is made, the copy will be printed when the Printer becomes available. When the Scanner detects the trail edge of the document, the Printer automatically cuts the media so that the copy is the same length as the original document. 1. Set the Media Selection Source to Auto.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Making copies (continued) Fitting the image to a fixed copy size The Synergix Digital Solution can automatically fit the scanned image onto a predefined size of media. 1. Set the Media Selection Source to Auto. The Auto indicator lamp illuminates. This setting allows the Synergix Digital Solution to automatically select the available media roll that best fits the image width. 2. Select the Media Selection Type of media.
Making copies (continued) Scanning when using a Folder When using a Folder, the document must be inserted in the Scanner with the title block positioned as shown in Table 3 on the next page in order to have the title block visible after the copy is folded. To ensure that the correct size fold is obtained, use the paper roll width indicated in the Recommended Printer Media Roll Width column. Documents larger than 80 inches (2.1M) can only be partially folded.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 36 Scanning when using a Folder (continued) Table 3.
Scanning oversized documents An oversized document is defined as any document that is larger in width or length than a standard E-size (A0) document. LONG DOCUMENTS Operator assistance will be required to guide and control the position of a long document to prevent it from skewing or moving from side-to-side as it feeds through the scanner. WIDE DOCUMENTS Documents wider than 36 inches (914 mm) but less than 42 inches (1057 mm) can be scanned.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys The Synergix Digital Solution has many enhanced features for making copies that meet special needs. The keys that control these features are on the right side of the Scanner Control Panel. To enable a feature, press the applicable key. If the feature has an associated screen, that screen is displayed when the key is pressed.
Special features keys (continued) Printer Interrupt key Jobs on the Synergix Digital Solution have the following priority: 1. Any job currently printing 2. A copy job that is ready to print 3. A remote print job. If a remote print job is in progress, a copy job (one or more images captured by the Scanner), cannot normally use the Printer until the remote print job has finished. The Printer Interrupt key enables you to switch the copy priority from normal to high.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 40 Special features keys (continued) Last Job Store/Recall key The LAST JOB option of the STORE/RECALL menu provides a sub-menu of the following choices: The Store/Recall feature contains the following menu choices: • RECALL LAST JOB - Enables you to recall and reuse the parameters, images, and features associated with the last copy job. You can either reprint the last job or print a new job using all of the recalled settings.
Special features keys (continued) DELETING THE LAST JOB RECALLING THE LAST JOB If, for security reasons, the parameters and images of the last job should not be left stored, use the DELETE LAST JOB option. Use the RECALL LAST JOB option to recall the information from the last job. To delete the information from the last job: To recall the last job information: 1. Press the Store/Recall key. The STORE/RECALL menu screen is displayed. 2. Press the Enter key to select LAST JOB.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) Job Templates The JOB TEMPLATES option of the STORE/RECALL menu provides a submenu of the following choices: • RECALL TEMPLATE - Enables you to recall saved settings. • SAVE TEMPLATE – Enables you to save job settings in memory. • DELETE TEMPLATE – Enables you to delete saved settings. To access the JOB TEMPLATES menu: 1. Press the Store/Recall key. The STORE/RECALL menu screen is displayed. 2.
Special features keys (continued) RECALLING JOB TEMPLATES The RECALL TEMPLATE option allows you to recall job parameters that were previously saved as templates and use them for the current job. To recall a template: 1. Press the Store/ Recall key. The STORE/RECALL menu screen is displayed. 2. Press the Next key to highlight JOB TEMPLATES. 3. Press the Enter key to select JOB TEMPLATES. The JOB TEMPLATES menu screen is displayed. 4. Press the Enter key to select RECALL TEMPLATE.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) SAVING JOB TEMPLATES The SAVE TEMPLATE option allows you to save groups of settings associated with a job in memory as templates. Up to nine such templates can be saved. To save a job template: 1. Press the Store/ Recall key. The STORE/RECALL menu screen is displayed. 2. Press the Next key to highlight JOB TEMPLATES. 3. Press the Enter key to select JOB TEMPLATES. The JOB TEMPLATES menu screen is displayed. 4.
Special features keys (continued) DELETING JOB TEMPLATES Use the DELETE TEMPLATE option to delete previously saved templates. Doing so leaves the template location blank and available to use again. Once a template has been deleted, it cannot be recalled. 6. Use the numeric keypad to enter the location of the template to be deleted, then press the Enter key. The deleted location is removed from the list in the DELETE TEMPLATE screen and the contents of that location are deleted.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) Save Default Template The SAVE DEFAULT TEMPLATE option of the STORE/RECALL menu enables you to save the settings for the current job as the default settings. Each additional job will then have these settings established as the default selections. To save the current job settings as the default template: 1.
Special features keys (continued) Finisher key A finishing device, such as a folder, can be connected to the Synergix Digital Solution. If such a device is connected, the Finisher key enables or disables that device. When a set is being built, the finisher options cannot be changed and pressing the Finisher key is invalid. The error screen shown below is displayed. Enable the finisher and select the finisher options either before selecting the Sets Build option or after the set has been built.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 48 Special features keys (continued) TAB OPTIONS Finisher menu options The TAB OPTIONS option enables you to override the pre-programmed tab settings for the selected finishing program. The choices are ALWAYS ON, ALWAYS OFF, and USE PROGRAM SETTING. USE PROGRAM SETTING is the factory default setting. Below are descriptions of each of the Finisher menu options.
Special features keys (continued) MARGIN OPTIONS The MARGIN OPTIONS option enables you to override the pre-programmed margin settings for the selected finishing program. The choices are ALWAYS OFF and USE PROGRAM SETTING. Note that ALWAYS ON is not an available setting. USE PROGRAM SETTING is the factory default setting.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) Sets Build key The Sets Build mode allows you to scan a series of images and build an electronically collated set. Once the set is built, one or more collated copies can be printed. NOTE: The Sets Build mode is not available unless the Synergix Digital Solution is in the COPY mode.
4. Insert each document of the set one at a time into the Scanner as prompted by the display. As the documents are scanned, the amount of memory used is shown in the rectangular graphical display. NOTE: You can select reduction/enlargement and copy quality settings for each sheet prior to scanning that sheet. Special features keys (continued) Building and printing the set To build a collated set: 1. Press the Sets Build key. The Sets Build indicator lamp illuminates and the SETS BUILD screen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) Batch key The Batch feature allows you to improve copy speed by enabling Batch Mode processing of several documents on the Scanner. When Batch Mode processing is enabled, the Scanner collects prescan information for just the first document inserted into the Scanner. Prescan information on subsequent documents in the set is not collected.
Special features keys (continued) Margins Transform key The MARGINS option of the TRANSFORM MENU allows you to select the dimensions for the margins that surround an image. These margins are referred to as the lead, left, right and trail edges. The Transform feature contains the following menu choices: NOTE: Margins can only be adjusted when the Synergix Digital Solution is in the COPY mode. MARGINS - Allows you to adjust the dimensions of the margins around the image.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) 54 5. Change the setting as follows: • To adjust the margins for an image: An edge of the image can be clipped by entering a negative margin value for that edge. In that case, the affected edge is shown as a dotted line and the image icon is shown as partially outside the bounds of the media. 1. Press the Transform key. The TRANSFORM MENU screen is displayed. 2. Press the Enter key to select MARGINS.
Special features keys (continued) Justification The JUSTIFICATION option of the TRANSFORM MENU allows you to adjust the position of the image on the media. 7. Press the Enter key to confirm your choice. The graphical display updates accordingly. NOTE: To cancel your choice, press the Exit key. 8. Repeat steps 4 through 7 if you wish to change position of the other coordinate. 9. Press the Exit key to return to the TRANSFORM MENU screen.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) 56 5. Press the Previous or Next key to select the desired transformation. Four choices are available – X, Y, XY, and OFF. Table 4 below graphically depicts the choices. Transform Table 4. Mirror transformations The TRANSFORM option of the TRANSFORM MENU allows you to create a mirror image of a scanned image and to convert a scanned image to a negative image.
Special features keys (continued) INVERTING AN IMAGE The INVERT option allows you to convert a scanned image to a negative image. For black and white images, the white pixels will be printed black and the black pixels will be printed white. For grayscale images, the image will be converted into its photographic negative. To invert an image: 1. Press the Transform key. The TRANSFORM MENU screen is displayed. 2. Press the Next key until TRANSFORM is highlighted. 3. Press the Enter key to select TRANSFORM.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Special features keys (continued) Sample key The Sample key allows you to print a small sample of a scanned image. You can then check the sample for quality or observe the results of features or copy quality adjustments. The dimensions of the sample are the width of the page by 210 mm. The sample is taken from a point equidistant from the lead and trail edge of the image. To print a sample of a scanned image: 1. Press the Sample key.
Scanning to the Network (SCAN mode) The Synergix Digital Solution has two scanning modes of operation: COPY mode and SCAN mode. Other remote retrieval programs can use the File Transfer Protocol (FTP) to retrieve and delete files from the Synergix Digital Solution hard disk over the network. These other programs will copy the files rather than move them, so the files remain on the local hard disk after retrieval.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Scanning to the Network (SCAN mode) (continued) Switching between COPY mode and SCAN mode NOTE: The copy mode will be disabled and the READY TO COPY screen will not be accessible when the SCAN OPTION (COLOR) is enabled and a color printer is connected to the AccXES. To switch between the COPY mode and the SCAN mode, perform the following steps: 1. Ensure that the READY TO COPY screen is displayed.
Scanning to the Network (SCAN mode) (continued) Understanding the READY TO SCAN screen Below is an example of the READY TO SCAN screen. Following the example are descriptions of the special information displayed on the screen. READY TO SCAN INSERT DOCUMENT This icon shows how much Random Access Memory (RAM) is in use by the scanned file. As space is used, the dark area increases. After the scan is complete, the file is processed and then moved to the internal hard disk.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 62 Scanning to the Network (SCAN mode) (continued) Operating in SCAN mode Selections disabled in SCAN mode To scan documents for later retrieval over the network: Certain selections available in COPY mode are not available in SCAN mode. The unavailable selections are: • Sets build - In SCAN mode each document has a separate image stored on the disk. Each image is separately retrieved at the remote device. Images cannot be grouped in sets.
Scanning to the Network (SCAN mode) (continued) • CLEAR ALL IMAGES - All images stored under the currently active account are deleted. Clearing the scanned images The C/CA key enables you to remove scanned images from the Synergix Digital Solution hard disk. To clear scanned images: 1. Press the C/CA key. The CLEAR SCANNED IMAGE screen is displayed. CLEAR SCANNED IMAGE DO NOT CLEAR IMAGE 2. Press the Previous or Next key to highlight the desired selection. 3.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Scanning to the Network (SCAN mode) (continued) Managing the file system The file system stores images in directories on the internal hard disk drive. The images are stored in the Directory specified by the user when entering the SCAN mode. The default directory is “images”. Managing the file system requires the System Administrator password.
Main Menu The Main Menu provides options for configuring the system, obtaining system information, performing system administration functions, and running system diagnostics. To access the Main Menu: 1. Press the Menu key. READY TO COPY INSERT DOCUMENT AUTO 100.0% When you access the Main Menu, a menu containing the following submenus is displayed: • CONFIGURATION – Enables you to configure the settings for a variety of system options.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Configuration menu The CONFIGURATION option of the Main Menu provides a sub-menu of the following choices: • LOCALIZATION - Sets the display language and units of measurements. • CONTROL PANEL - Controls whether the beeper is used for the key click and invalid entry beeps. Also allows selection of the font display style and the default operating mode.
Main Menu (continued) Localization 7. Press the Enter key to select the highlighted setting. 8. Repeat steps 4 through 6 to change the remaining setting, if desired. 9. Press the Exit key to return to the CONFIGURATION menu screen. The LOCALIZATION option of the CONFIGURATION menu sets the language in which messages are displayed. It also controls whether measurements are displayed in English or metric units. To set the display language or units: 1. Press the Menu key. The MAIN MENU screen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Control Panel The CONTROL PANEL option of the CONFIGURATION menu controls whether the beeper is used for the key click and invalid entry beeps. It also allows selection of the font display style and the default mode of operation for the Synergix Digital Solution. To set the beeper, text style or default operating mode: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Enter key to select CONFIGURATION.
Main Menu (continued)) Copy Options The COPY OPTIONS option of the CONFIGURATION menu provides a submenu of the following choices: • • Table 5. Media sizes Choose Series ANSI MEDIA SERIES - Sets the standard media sizes for preset output formats. Table 5 on the right shows the standard media series and the sizes associated with them. CUSTOM MEDIA FORMATS - Sets the custom media sizes for preset output formats. ARCH Dimensions To Display Sizes (width x length) A 8.5 x 11 inches (215.9 x 279.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued)) MEDIA SERIES The MEDIA SERIES option controls which standard media series are displayed when Preset is selected from the Output Format portion of the Scanner Control Panel. You can select one or more media series to be displayed. Refer to Table 5 on the previous page for a listing of the sizes associated with each media series. To enable/disable a media series: 1. Press the Menu key. The MAIN MENU screen is displayed. 2.
Main Menu (continued) CUSTOM MEDIA FORMATS The CUSTOM MEDIA FORMATS option controls which custom media formats are displayed when Preset is selected from the Output Format portion of the Scanner Control Panel. You can specify up to six custom media formats. To specify a custom media format: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Enter key to select CONFIGURATION. The CONFIGURATION menu screen is displayed. 3. Press the Next key until COPY OPTIONS is highlighted. 4.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued)) CUSTOM R/E PRESETS The CUSTOM R/E PRESETS option controls which reduction/enlargement ratios are displayed when Preset is selected from the Reduction/Enlargement portion of the Scanner Control Panel. You can specify up to six reduction/enlargement presets. To specify a reduction/enlargement preset: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Enter key to select CONFIGURATION.
Main Menu (continued) IMAGING The IMAGING option allows you to perform the following functions: • Enable or disable automatic image rotation. If AUTO-ROTATE is enabled, the scanned image will be electronically rotated, if necessary, to better fit the specified output format. • Enable or disable line mode line preservation. If LINE MODE LINE PRESERVATION is enabled, fine lines in the original document are preserved when reducing images during copying. 7.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Scan Options (Line) 74 5. Press the Previous or Next key to highlight the scan option you wish to change. 6. Do one of the following: • For CREATE PREVIEW and ERROR DIFFUSION, press the Enter key to enable or disable the option. A check mark appears in the box to the left of the option when the option is enabled. The factory default setting for both options is enabled.
Main Menu (continued) Scan Options (Photo) 5. Press the Previous or Next key to highlight the scan option you wish to change. 6. Do one of the following: • For CREATE PREVIEW, press the Enter key to enable or disable the option. A check mark appears in the box to the left of the option when the option is enabled. The factory default setting is enabled. Enable or disable create preview in Photo mode. When CREATE PREVIEW is enabled, a small JPEG (.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Scan Options (Color) This option will not be displayed unless the Scan to Net feature is enabled. SCAN mode is standard on the 8830/8850/8855 Digital Solution and optional on the Synergix 8825 Digital Solution. If SCAN mode has not been enabled, the FILE SYSTEM information is not available. To order this feature, contact your XES representative.
Main Menu (continued) Scan Options (Color) (continued) COMPRESSION (JPEG selected) –Use this selection to determine the compression method to apply to the saved JPEG document. Select one of the following: BEST IQ – Saves a document at a lower compression ratio but has higher image quality. NORMAL – Saves a document at an average compression ratio and has average image quality.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Timers The TIMERS option of the CONFIGURATION menu allows you to set the values for the time-out functions. Pressing any key or scanning a document resets the timers. The timers are as follows: • 78 To adjust a timer: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Enter key to select CONFIGURATION. The CONFIGURATION menu screen is displayed. 3. Press the Next key until TIMERS is highlighted. 4.
Main Menu (continued) Power Saver The POWER SAVER option of the CONFIGURATION menu allows you to set the number of hours of inactivity after which the system goes into Power Saver mode. To adjust the power saver: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Enter key to select CONFIGURATION. The CONFIGURATION menu screen is displayed. 3. Press the Next key until POWER SAVER is highlighted. 4. Press the Enter key to select POWER SAVER. The POWER SAVER screen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Scanner Control The SCANNER CONTROL option of the CONFIGURATION menu allows you to set the options for how the Scanner starts and finishes a scan. It contains the following features: • DOCUMENT RETURN – Tells the Scanner, after the scan, either to return the document to the front of the Scanner (FRONT), or to drop the document from the rear of the Scanner into the catch tray (REAR). REAR is the factory default setting.
Main Menu (continued) System Information menu The SYSTEM INFORMATION option of the MAIN MENU contains the following menu choices: • SYSTEM DESCRIPTION - Provides information about each component connected to the Synergix Digital Solution. • RECENT FAULT LIST - Displays the most recent faults related to the Scanner. • CONFIGURATION PRINTS - Prints Copier and Printer configuration pages. • XES Synergix 8825/8830/8850/8855 Digital Solution User Guide To access the SYSTEM INFORMATION menu: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) System Description 82 SCANNER MODEL: XES Synergix FIRMWARE: 1234 The SYSTEM DESCRIPTION option of the SYSTEM INFORMATION menu provides information on the model identity and firmware version for each component connected to the Synergix Digital Solution. To display component information: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key to highlight the SYSTEM INFORMATION option. 3.
Main Menu (continued) Recent Fault List PRINTER MODEL: XES 8830 FIRMWARE: xxxxxxx The RECENT FAULT LIST option of the SYSTEM INFORMATION menu displays the most recent faults related to the Scanner. Fault messages are stored in the Controller. Each fault message contains a fault code and a digital time stamp. When you call for service, the service center may ask you for this information. To display the recent fault list: FINISHER MODEL: NOTE: This screen identifies the finisher, if any.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Configuration Prints The CONFIGURATION PRINTS option of the SYSTEM INFORMATION menu allows you to print one of the following selections: • Copier Configuration • Printer Configuration • Printer Settings • All of the above. To print a configuration: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key to highlight SYSTEM INFORMATION. 3. Press the Enter key to select SYSTEM INFORMATION.
Main Menu (continued) System Administration menu The SYSTEM ADMINISTRATION option of the MAIN MENU is reserved for the system administrator. It can be accessed only after entering the system administration password. When this option is selected, the system administrator is immediately prompted for a password. See "Entering the system administration password" in this section for complete information about the password entry.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Entering the system administration password Access to the SYSTEM ADMINISTRATION menu requires the entry of the system administration password. To enter the system administration password: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Previous or Next key until SYSTEM ADMINISTRATION is highlighted. 3. Press the Enter key to select SYSTEM ADMINISTRATION.
Main Menu (continued) Job accounting The JOB ACCOUNTING option of the System Administration menu allows the system administrator with access to enable Job Accounting. The options are DISABLED, ENABLED, and OPTIONAL. The default is DISABLED. File System NOTE: This option will not be displayed unless the Scan to Net feature is enabled. SCAN mode is an option on the Synergix 8825 and 8850 Digital Solutions. If SCAN mode has not been enabled, the FILE SYSTEM information is not available.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) LISTING STORED IMAGE INFORMATION BY DIRECTORY The LIST BY DIRECTORY option allows the system administrator to display a list of the number of images stored under each directory and the percentage of total hard disk space consumed by each accountTo list scanned image information by account: 1. Access the SYSTEM ADMINISTRATION menu. See "Entering the system administration password" in this section. 2.
Main Menu (continued) DELETING STORED IMAGES BY DIRECTORY The DELETE IMAGE option allows the system administrator to delete all the images stored for a particular account. To delete stored images by account: 1. Access the SYSTEM ADMINISTRATION menu. See "Entering the system administration password" in this section. 2. Press the Next key to highlight FILE SYSTEM. 3. Press the Enter key to select FILE SYSTEM. The FILE SYSTEM menu screen is displayed. 4. Press the Next key to highlight DELETE IMAGES. 5.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) DELETING ALL STORED IMAGES The DELETE ALL IMAGES option allows the system administrator to delete all the images stored on the file system. To delete all stored images: 1. Access the SYSTEM ADMINISTRATION menu. See "Entering the system administration password" in this section. 2. Press the Next key to highlight FILE SYSTEM. 3. Press the Enter key to select FILE SYSTEM. The FILE SYSTEM menu screen is displayed. 4.
Main Menu (continued) Change Password The CHANGE PASSWORD option of the SYSTEM ADMINISTRATION menu allows the system administrator to change the system administration password. 4. Use the numeric keypad to enter the old password. 5. Press the Enter key to confirm the old password. The CHANGE PASSWORD screen will instruct you to enter the new password. CHANGE PASSWORD ENTER NEW PASSWORD: The default system administration password on all newly delivered machines, is 0 (zero).
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) Security Settings At most installations, users have the ability to recall the last image scanned and all the settings associated with that image. The recalled image can then be printed without the need to scan from the original document. Security concerns at certain installations, however, might require that the image recall feature be disabled.
Main Menu (continued) To access the DIAGNOSTICS menu: Diagnostics menu The DIAGNOSTICS option of the Main Menu contains the following menu choices: • USAGE METERS – Enables you to view usage information for documents scanned and media printed. • CLEAR SCANNER USAGE – Enables the Customer Service Engineer to reset to zero the usage value for documents scanned. The diagnostic password is required for this function. • SCANNER DIAGNOSTICS – Provides a sub-menu of Scanner diagnostic routines.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 94 Main Menu (continued) CLEAR SCANNER USAGE USAGE METERS Select the USAGE METERS option of the DIAGNOSTICS menu to view the total system usage for documents scanned and media printed. To view area and media usage: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4.
Main Menu (continued) • COMPONENT TESTS – Provides a sub-menu of Scanner component diagnostic routines. Some of these routines are accessible by both the operator and the Customer Service Engineer. Others are accessible by the Customer Service Engineer only and require the entry of the diagnostic password. • READ NVR – Enables you examine the contents of the non-volatile RAM (NVR).
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) 96 SCAN BAR Select the SCAN BAR option to calibrate the response of the scan bar. IMAGE PATH To run the SCAN BAR diagnostic: Select the IMAGE PATH option to validate the operation of the image processing (IP) card and the image bar. To run the IMAGE PATH diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3.
C) Post Test 7 - SCVM Code Checksum Main Menu (continued) D) Post Test 8 - SCVM (Scanner Virtual Memory) Load and Functional Test FULL SYSTEM TEST Select the FULL SYSTEM TEST option to run all applicable tests on the Scanner to determine if it is working properly. E) Post Test 9 - Pixel Magic Interface F) Post Test A - Pixel Magic Internal To run the FULL SYSTEM TEST diagnostic: G) Post Test B - Video Path 1. Press the Menu key. The MAIN MENU screen is displayed. 2.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) WRITE NVR The WRITE NVR option is for use by the Customer Service Engineer only and requires the entry of the diagnostic password. It allows the Customer Service Engineer to modify the contents of the non-volatile memory of the Scanner. If you select this option, the WRITE NVR screen is displayed. You cannot perform any functions in this screen. Press the Exit key to return to the SCANNER DIAGNOSTICS menu screen.
Main Menu (continued) SCANNER RELIABILITY METER Select the SCANNER RELIABILITY METER option to view the current value of the usage meter maintained by the Scanner. The meter counts and displays the number of linear feet since the Scanner Fault Log was last cleared. The number of linear feet between fault occurrences is an indication of the reliability of the Scanner. To run the SCANNER RELIABILITY METER diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) SCANNER FAULTS (ORDERED) Select the SCANNER FAULTS (ORDERED) option to view the entries in the internal Scanner Fault Log. 100 Below is an example of the SCANNER FAULTS (ORDERED) screen. SCANNER FAULTS (ORDERED) LAST CLEARED: 2001 01 01-02 2476 02 01-03 2402 To run the SCANNER FAULTS (ORDERED) diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3.
Main Menu (continued) SCANNER FAULTS (COUNT) Select the SCANNER FAULTS (COUNT) option to view the last cleared faults. Below is an example of the SCANNER FAULTS (COUNTS) screen. SCANNER FAULTS (COUNTS) LAST CLEARED: 2001 01 01-02 2476 02 01-03 2402 To run the SCANNER FAULTS (COUNTS) diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) CLEAR SCANNER FAULT LOG The CLEAR SCANNER FAULT LOG option is for use by the Customer Service Engineer only and requires the entry of the diagnostic password. It allows the Customer Service Engineer to erase the contents of the Scanner Fault Log. If you select this option, the CLEAR SCANNER FAULT LOG screen is displayed. You cannot perform any functions in this screen.
Main Menu (continued) COMPONENT TESTS The COMPONENT TESTS option of the SCANNER DIAGNOSTICS menu provides a sub-menu of the following menu choices: • MOTOR SPEED – Enables the Customer Service Engineer to adjust the Scanner motor speed and correct magnification errors in the process direction. The diagnostic password is required for this function. • LEAD EDGE/TRAIL EDGE – Enables you to execute the lead edge/trail edge diagnostic.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) MOTOR SPEED The MOTOR SPEED option is for use by the Customer Service Engineer only and requires the entry of the diagnostic password. It allows the Customer Service Engineer to adjust the Scanner motor speed and correct magnification error in the process direction. If you select this option, the MOTOR SPEED screen is displayed. You cannot perform any functions in this screen.
Main Menu (continued) SENSORS Select the SENSORS option to display the current state of the Scanner optical paper sensors, calibration home sensor, and the thick document sensor. To display the status of the sensors: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4. Press the Next key until SCANNER DIAGNOSTICS is displayed. 5.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 10. To check the status of the thick document sensor: a. Raise the Thick Document Lever. The status of the sensor will change from NO to YES. b. When finished viewing the status of the thick document sensor, lower the Thick Document Lever. 11. To check the status of HOME sensor. a. Raise the Document Handler just enough to access the Calibration Roll drive gear and still be able to see the Display. b.
Main Menu (continued) MOTOR COMMUNICATIONS The MOTOR COMMUNICATIONS test is for use by the Customer Service Engineer only. However, user access is permitted in the event that Service instructs the user to perform this test. This test allows the Customer Service Engineer or user, if directed by the Service Engineer, to run a motor communications loopback test to assist in diagnosing a scanner problem.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) DOCUMENT MOTOR This option allows you to stop and start the document handler motor. When you select this option, the DOCUMENT MOTOR screen is displayed. To run the DOCUMENT MOTOR diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4.
Main Menu (continued) LAMP Select the LAMP option to turn the lamp on or off and obtain a feedback from the illumination sensor. To run the LAMP diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4. Press the Next key until SCANNER DIAGNOSTICS is displayed. 5. Press the Enter key to select SCANNER DIAGNOSTICS.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) CALIBRATION MOTOR Select the CALIBRATION MOTOR option to set the calibration zone motor. To run the CALIBRATION MOTOR diagnostic: 1. Press the Menu key. The MAIN MENU screen is displayed. 2. Press the Next key until DIAGNOSTICS is highlighted. 3. Press the Enter key to select DIAGNOSTICS. The DIAGNOSTICS menu screen is displayed. 4. Press the Next key until SCANNER DIAGNOSTICS is displayed. 5.
Main Menu (continued) READ NVR 8. Press the Start key to display the actual values. 9. Press the Previous or Next key to scroll through the values. There are 16 rows of values in all. 10. Press the Exit key to return to the SCANNER DIAGNOSTICS screen. The READ NVR option allows the examination of the contents of the nonvolatile RAM (NVR). The service center may ask you to provide this information when calling for service. To run the READ NVR diagnostic: 1. Press the Menu key.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Main Menu (continued) PASSWORD The PASSWORD option of the DIAGNOSTICS menu is for use by the Customer Service Engineer only. It allows the Customer Service Engineer to enter the password for access to password-protected diagnostic functions. If you select this option, the PASSWORD screen is displayed. You cannot perform any functions in this screen. Press the Exit key to return to the COMPONENT TESTS menu screen.
Job Accounting . Job Accounting can be set on the Scanner or Printer to one of three modes. The modes are: ENABLED all jobs require a valid account number, NOTE: The JOB ACCOUNTING feature is included in the Synergix 8830 and 8855 Digital Solutions. It is an optional feature on the Synergix 8825 Digital Solution. If you obtain this feature, the System Administrator can enable it at any time on the Synergix 8825 and 8850 Digital Solution by sending a special feature key file to the Printer.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 114 Job Accounting (continued) Job Accounting (continued) Job Accounting Mode menu The JOB ACCOUNTING MODE menu allows the system administrator to access the function for enabling or disabling the Job Accounting Mode at the Scanner. Access is restricted to the System Administrator and requires the entry of the system administration password.
You must enter the User ID code assigned to you by the System Administrator. The account can be an alphanumeric. To enter a numeric account, press a numeric key once. To enter an alpha character, press the numeric key associated with the desired letter. Press the numeric key twice to get the first letter, three times for the second letter, etc. Pressing a key six to eight times will provide the lower case version of the respective letter.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Job Accounting (continued) Over the network . When Job Accounting Mode is enabled the system examines the incoming job for a valid account number. If none is found, the job is rejected, and an error page is printed. NOTE: The 8825/8830 print drivers and AccXES Client Tools (ACTS) software all have a feature that allows insertion of a job accounting number. Refer to the user guides for these software products for details.
Cleaning and maintenance Scanner The illustration below depicts the Scanner components that require cleaning. Platen Glass Backer Roll Document Drive Rolls (rear) For the Scanner to do its best job, the Platen Glass, Document Drive Rolls, Backer Roll, Calibration Strip, and Document Feed Tray must be kept clean. This requires some daily and monthly cleaning and maintenance activities. Daily activities Clean the Platen Glass, Document Drive Rolls, and Backer Roll.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Cleaning and maintenance - Scanner (continued) Cleaning the Platen Glass and Document Drive Rolls Perform the following steps daily: 1. Open the Top Cover. 2. Dampen a clean, lint-free towel (600S4372) with platen glass cleaning fluid (Xerox 43P81). 3. Wipe the Platen Glass with the towel. 4. Visually inspect the Platen Glass to ensure that all dirt, glue, and other residue have been removed. 5.
Problem solving This section contains a problem-solving table and an error message table for help in resolving problems with the Synergix Scan Digital Solution. Identify the problem you are experiencing and follow the step(s) indicated in the table for fixing the problem. If the procedures do not restore normal Scanner operation, call for service. For help in solving problems with the Printer or the Printer media, refer to the applicable Printer Operator Manual.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 120 Problem solving (continued) Table 7. Problem-solving table Problem First solution to try Second solution to try The Exposure Lamp does not illuminate when the Scanner is switched on. Ensure that the Power Cord is connected to the Scanner and to the correct power source. Check that the Power On/Off Switch is in the on (I) position. The Scanner Control Panel continuously displays a clock face and the System does not initialize.
Problem solving (continued) Table 7. Problem-solving table Problem First solution to try Second solution to try Third solution to try Power on (continued) Corrupted or unclear messages after powering the scanner off then on. Ensure the System was powered off then on correctly: . Call for Service 1. Switch off the Scanner 2. Switch off the Printer/Controller 3. Switch on the Scanner and wait for the display to indicate SET: OK 4. Switch on the Controller then Printer.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 122 Table 7. Problem-solving table (continued) Problem First solution to try Second solution to try Scanner control The Scanner does not scan when a document is inserted. Press the Start key or enable AUTOSCAN. See "Scanner control" in the "Main Menu" section for more information. The Scanner measures the width of the original incorrectly. The copy is either wider than the original or the copy is clipped. Clean the Platen Glass.
Problem solving (continued) Table 7. Problem-solving table (continued) Problem First solution to try Second solution to try Third solution to try Document feed The Scanner will not accept a thin document (less than .03 in (1 mm) thick). Ensure that both the Scanner and the Printer are powered up and initialized. Ensure that the Thickness Lever is adjusted correctly for the document being scanned. If the thin document has a torn or dog-eared lead edge, try feeding a different edge first.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 124 Problem solving (continued) Table 7. Problem-solving table (continued) Problem First solution to try Second solution to try Third solution to try Document feed (continued) Not Ready Media Jam Refer to Cleaning the Platen Glass and Document Drive Rolls. Wipe the Document Feed Tray with antistatic fluid. If the document is folded, worn or damaged, use a document carrier or try feeding a different edge.
Problem solving (continued) Table 7. Problem-solving table (continued) Problem First solution to try Second solution to try Third solution to try Image quality Vertical lines and streaks are visible in the copy. Clean the Platen Glass. Visible document edges on the copy. Try a lighter Contrast setting. Dark spots or smudges appear on the copy. Clean the Platen Glass. Inspect the original and clean it if necessary. The copy image is too light. Adjust the Copy setting for best image quality.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 126 Problem solving (continued) The error messages shown in the table below will display on the Scanner Control Panel. Table 8.
Problem solving (continued) Table 8. Error messages Error message Probable cause Corrective action CONTROLLER FAULT - 50000011 - SCANNED IMAGE LOST The Controller was unable to process the document. The scanned image was not found on the hard disk. Rescan the document. SCANNER FAULT - 5000000B - CHECK SCANNER A fault has occurred in communicating with the Scanner. 1. Check that the IEEE 1394 cable is properly connected at both ends. VERIFY SCANNER IS POWERED AND PROPERLY CONNECTED 2.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 128 Temperature Specifications Speed 8825 2 inches per second standard 4 inches per second optional standard standard 1 inch per second color optional optional optional 8830 8855 0 0 0 50 F (10 C) Maximum: 90 F(32 C) Humidity: 10% - 80% Maximum Elevation: 0 – 6560 feet 0 – 1.995 km Heat Emission Running: Input Dcoument 0 Minimum: 690 BTU/hr Maximum document: 42” x 100 feet (1.07m x 30.
Appendices Appendix 1 Table 9 below shows the minimum and maximum scanning speeds for Line, Mixed, and Photo modes at various resolutions. NOTE: Speeds are given in inches per second (IPS) and centimeters per second (cm/s). NOTE: Thick documents are scanned at a maximum speed of 4.00 IPS/10.16cm/s in all Modes. Table 9. Scanning resolutions and speeds 4 IPS Mode DPI 2 IPS Pixel Depth Min Max Min Max IPS/ cm/s IPS/ cm/s IPS/ cm/s IPS/ cm/s Line (copy or scan mode) 400 1 bit 4.00/10.16 4.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Appendices (continued) Appendix 2 Paper sizes supported by the 8825, 8830, and 8855 Printers and the AccXES Controller with Firmware 7.0 are shown in Table 10 on the next page.
Appendices (continued) Table 10. Printer paper sizes Paper size 8825/8830 8825/8830 8855 ISO A0 841 x 1189 mm X X ISO A1 594 x 841 mm X X ISO A2 420 x 594 mm X X ISO A3 297 x 420 mm X X ISO A4 210 x 297 mm X X ISO B1 707 x 1000 mm X ISO B2 500 x 707 mm X ISO B3 353 x 500 mm X ISO B4 250 x 353 mm X ANSI A 8.5 x 11 (215.9 x 279.4 mm) X X ANSI B 11 x 17 in. (279.4 x 431.8 mm) X X ANSI C 17 x 22 in. (431.8 x 558.8 mm) X X ANSI D 22 x 34 in. (558.8 x 863.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 132 Appendices (continued) Table 11. Printer roll sizes (continued) Roll size Appendix 3 Table 11 below shows roll sizes supported by the 8825, 8830, and 8855 Printers. Table 11.
Appendices (continued) VG-Energy-1 VG-Energy-2 Appendix 4 VG-Energy-3 VG-Energy-4 Default fonts installed in the AccXES Controller with Firmware 7.5 are shown in the list below.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Appendices (continued) Appendix 5 File formats supported by the AccXES Controller with Firmware 7.5 are shown in the list below. • CalComp 906/907/PCI • HP-GL (HP7585/6) • HP-GL/2 • HP-RTL • TIFF 6.0 • Navy TIFF (NIRS) • CALS I & II • CGM • VCGL • VDS (VRF, Block Raster, Compressed Raster, VOF) • Versatec Raster/Green Sheet • C4 Raster • FileNET Raster • Optional PostScript (Level 3) with.
Appendices (continued) Appendix 6 The AccXES UP8 Controller (8855 Digital Solution) has four LED status indicators as shown in Table 12 below. Table 12. UP8 Controller LED status indicators LED Number Color Indicated Condition LED 1 Green "Ready." Indicates that the Controller is powered up and ready to process incoming jobs. LED 2 Green "Busy." Indicates that the Controller is busy processing a job. LED 3 Yellow "Mismatch.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 136 Appendices (continued) Appendix 7 Appendix 7 shows the structure of the Main Menu. The menu tree below shows the top level of the Main Menu. The pages that follow contain menu trees for each of the four top-level options.
Appendices (continued) The menu tree below shows the structure of the Configuration option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 138 Appendices (continued) The menu tree below shows the structure of the System Information option of the Main Menu.
Appendices (continued) The menu tree below shows the structure of the System Administration option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 140 Appendices (continued) The menu tree below shows the structure of the Diagnostics option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 141
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA ©XESystems Inc. 2000. All rights reserved. Printed in the United States of America XEROX®, 8825, XES Synergix 8825 Digital Solution, 8830, XES Synergix 8830 Digital Solution, 8855, XES Synergix 8850 Digital Solutions, XES Synergix 8855 Digital Solution, Synergix Scan Digital Solution, the digital box icon, AccXES, and acronym, XES are trademarks of XEROX CORPORATION.
