All in One Printer User's Manual

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 120
Table 7. Problem-solving table
Problem First solution to try Second solution to try Third solution to try
Power on
The Exposure Lamp does not
illuminate when the Scanner is
switched on.
Ensure that the Power Cord is
connected to the Scanner and to the
correct power source.
Check that the Power On/Off Switch is
in the on (I) position.
Call for Service
The Scanner Control Panel
continuously displays a clock face
and the System does not initialize.
Ensure that the IEEE 1394 cable is
connected to both the Scanner and
the Controller. Check that the cable
was not forced in the connector
incorrectly
Ensure that the DDS option is set to
Enabled.
NOTE: For the 8825/8830 Printer, you
can change this setting from either the
CONTROLLER CONFIGURATION
screen of the Printer Control Panel or
the PRINTER SETUP/Miscellaneous
page of the Web PMT. After the DDS
is set to enabled, wait 30 seconds,
then power the system off then on
(rebooted).
For the 8855 Printer, this change can
be made from the Web PMT only.
Refer to the 8825/8830 Controller
Setup Manual or the Web Printer
Manager Tool User Guide for more
information.
Constant Scanner NOT READY
message
1. Lift the Document Handler
2. Switch off the Scanner
3. Switch off the Printer/Controller
4. Switch on the Scanner and wait
for the display to indicate SET:
OK
5. Switch on the Controller then
Printer.
Call for Service
Problem solving (continued)