ENGLISH USER MANUAL OPTIMA-33 10K / 20K / 30K 3 Phases IN - 3 Phases Out ONLINE-DOUBLE CONVERSION UPS 400/230V & 208/120V Technical information on this manual is property of XMART . This manual Information cannot be copied or distributed totally or partially without written approval of XMART. XMART can introduce modifications in their products or manuals without further notice. . XMART is not responsible of mistakes or missing information in this manual.
USER MANUAL - OPTIMA-33 10K / 20K / 30K TABLE OF CONTENTS 1. SAFETY 2. AVAILABLE MODELS 3.- UPS INSTALLATION: SITE PLANING SITE INSPECTION & INSTALLATION CONDITIONS TOWER UPS INSTALLATION EXTERNAL CIRCUIT BREAKERS & WIRING SELECTION 4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK UPS AC LINES CONFIGURATION AC TERMINAL BLOCKS EXTERNAL BATTERY CONNECTION 5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK GENERAL COMMENTS UPS AC LINES CONNECTION PARALLEL CONTROL CABLES CONNECTION 6.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 1. GENERAL SAFETY INSTRUCTIONS WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and operating this product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for future consults. WARNING: This product operates with dangerous voltages. It must be installed, operated and maintained ONLY by qualified technicians trained for this kind of products.
USER MANUAL - OPTIMA-33 10K / 20K / 30K WARNING: EQUIPMENT DISPOSAL Out of service units : It is strongly recommended to dispose this piece of equipment according to valid directives in your country. At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or for some materials to be recycled. Batteries : Do not throw it to fire (risk of explosion).
USER MANUAL - OPTIMA-33 10K / 20K / 30K 2.- AVAILABLE MODELS OPTIMA-33 10K / 20K / 30K - 400/230V UPS 3 phases IN & 3 phases OUT for 400/230V systems. Usually this kind of UPS include electronic and internal batteries in same UPS cabinet. OPTIMA-33 10K / 20K / 30K - 208/120V UPS 3 phases IN & 3 phases OUT for 208/120V systems. It is based on 400/230V model but including internal transformers to adjust external voltage values to internal working values.
USER MANUAL - OPTIMA-33 10K / 20K / 30K REAR PANEL 1.- RS232 7.- FAN for power stage / Ventilación Forzada etapa de potencia 2.- USB 8.- EXBATT connector / Conector Baterías Externas 3.- EPO (Emergency Stop / Parada Emergencia) 9.- AC Input Breaker / Breaker de Entrada AC 4.- Share Current (for parallel UPS / para UPS paralelas) 10.- Terminal block cover / Tapa Regleta Conexiones 5.- Parallel Port (for parallel UPS / para UPS paralelas) 11.- MBS (Bypass Switch / Interruptor Bypass) 6.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 3.- UPS INSTALLATION: SITE PLANNING SAFETY INSTRUCTIONS WARNING: Before revising this section you must read and understand very well section 1 of this manual: “GENERAL SAFETY INSTRUCTIONS”.
USER MANUAL - OPTIMA-33 10K / 20K / 30K SITE INSPECTION AND INSTALLATION CONDITIONS REGULATIONS AND LEGAL DIRECTIVES It is necessary to check that installation site, wiring and power protection in the installation supplied by end user, fulfill technical parameters required by UPS. A particular installation might accomplish with UPS requirements but not with local directives and regulations.
USER MANUAL - OPTIMA-33 10K / 20K / 30K TOWER UPS INSTALLATION SITE CONSIDERATIONS * This product has been designed to be used indoors, protected from water, direct sun light, dust and extreme temperature. * Install the UPS in well ventilated location or air conditioned room. Temperature must be always in acceptable range according to technical specifications table of this manual. It is strongly recommendable controlled room temperature between 21ºC to 24ºC for longer battery and UPS life.
USER MANUAL - OPTIMA-33 10K / 20K / 30K CIRCUIT BREAKERS AND WIRING SELECTION Breakers and Gauge of the wires used in the installation must be rated to drive current values in Amps as indicated in below tables. NOTE every country has its local electrical requirements and regulations. If local electrical regulations require higher rates than suggested values in this section, please follow local regulations. 400/230VAC MODEL 10KVA (400/230VAC) 20KVA (400/230VAC) 30KVA (400/230VAC) INPUT OUTPUT EXT.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 208/120VAC 10KVA (208/120VAC) 20KVA (208/120VAC) 30KVA (208/120VAC) INPUT OUTPUT Breaker: 63 Amps AC (Curve D) Breaker: 63 Amps AC (Curve D) Max. Nominal Current (Ph-N): Max. Nominal Current (Ph-N): EXT. BATT Breaker: 50 Amps DC (Curve C) - 38A in normal mode (@100V) - 30A in normal mode (@110V) Wiring (min. recommended size): Wiring (min. recommended size): Wiring (min.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK AC LINES CONNECTION PROCEDURE • Make sure the UPS is Off before starting the installation. • Remember to check all wires to be connected are not powered (including external batteries).
USER MANUAL - OPTIMA-33 10K / 20K / 30K EXTERNAL BATTERY CABINETS – CONNECTION PROCEDURE UPS Tower type WARNING Make sure EXBATT model to be connected is compatible with UPS model. For OPTIMA-33 models, battery pack voltage is 240Vdc. Measure and verify DC voltage supplied by battery pack before making connections. 1.- Check all DC breakers are in OFF position 2.- Remove all DC connector covers in UPS and EXBATT cabinets 3.- Using appropriate cable (supplied with the EXBATT) connect UPS with EXBATT 1.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK GENERAL COMMENTS FOR PARALLEL SYSTEMS * Parallel Installation allow up to 3 units in parallel. * All units must have similar control board firmware version. If all UPS belong to same manufacturing batch, firmware will be the same. If units below to different manufacturing batches, please contact your distributor to ask about compatibility to connect in parallel.
USER MANUAL - OPTIMA-33 10K / 20K / 30K PARALLEL - TERMINAL BLOCK WIRING www.xmart-ups.
USER MANUAL - OPTIMA-33 10K / 20K / 30K PARALLEL - CONTROL CABLES www.xmart-ups.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 6.- START-UP: SINGLE UPS INSPECTION BEFORE START UP 1. 2. 3. 4. 5. 6. Make sure all wires are tightly connected to terminal block. Any loose connection will produce overheating, failures and damage to UPS. Make sure all instructions of sections 3 and 4 have been performed correctly. Put the terminal block cover back in its position to avoid access to wiring. Check EPO connections.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 7.- START-UP: PARALLEL UPS REQUIREMENTS FOR PARALLEL SYSTEM WARNING: Before starting up this parallel UPS system is mandatory to comply with all below requirements. 1.- Maximum quantity of UPS to be connected in parallel is 3. Do not try to connect more than 3 units in parallel. 2.- All UPS to be connected in parallel system must be same model with same firmware version. Please ask your distributor to confirm firmware is the same in case of doubts.
USER MANUAL - OPTIMA-33 10K / 20K / 30K START UP FOR PARALLEL UPS SYSTEM WARNING: Make sure all requirements and previous inspection have been revised and complied before initiating start up procedure. If not please do not try to continue with start-up procedure. 1.- Make sure all equipments to be protected and connected to UPS output are in OFF condition. 2.- Check AC input breaker located in UPS rear panels is in OFF position in all UPS of the system. 3.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 8.- OPERATION INTERFACE UPS FRONT PANEL: PUSH BUTTON TOWER FRONT PANEL ON / ENTER POWER ON : Keep selected during 1 second to power UPS ON. ENTER : It Works as “ENTER” or confirmation function when LCD is in configuration menu mode. OFF / ESCAPE POWER OFF : Keep selected to turn UPS OFF. ESCAPE : It Works as ESCAPE key when LCD is in configuration menu mode.
USER MANUAL - OPTIMA-33 10K / 20K / 30K UPS FRONT PANEL: LED INDICATOR LIGHTS There are 4 LED indication lights in front panel, located below LCD. These 4 LEDs describe UPS condition as follow: MODE Bypass Line Battery Fault UPS is in Auto-check mode during start-up. ● ● ● ● BYPASS Mode ● ○ ○ ○ NORMAL Mode ○ ● ○ ○ BATTERY Mode ○ ○ ● ○ BATTERY TEST in progress ● ● ● ○ ECO Mode Activated ● ● ○ ○ UPS in Failure ○ ○ ○ ● ● LED = ON / www.xmart-ups.
USER MANUAL - OPTIMA-33 10K / 20K / 30K UPS FRONT PANEL: LCD This UPS has a sophisticated LCD able to display all important information related to input line, UPS status and values, operation mode and error and alarm messages. It is a powerful information tool to know what is happening at any moment. LCD is also the configuration interface for all configurable parameters. 1.- BATTERY INFORMATION: In this section is displayed battery charging level and battery alarms/error icons. 2.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 9.- OPERATION: SINGLE UPS This is a True On Line Double Conversion UPS and it is designed to offer clean, bump-less and highest quality power to your computer related equipments protecting also your valuable data. Power delivered by UPS is 100% sine wave as main line.
USER MANUAL - OPTIMA-33 10K / 20K / 30K FUNCTION DISPLAY ACCORDING TO OPERATION MODE In each mode UPS will show some different alternating screens as described below: Operating mode/status UPS Power On Description When UPS is powered on, it will enter into this mode for a few seconds as initializing the CPU and system.
USER MANUAL - OPTIMA-33 10K / 20K / 30K AC mode (normal mode) ECO mode Description When the input voltage is within acceptable range, UPS will provide pure and stable AC power to output. The UPS will also charge the battery at AC mode. LCD display Description When the input voltage is within voltage regulation range and ECO mode is enabled, UPS will bypass voltage to output for energy saving. LCD display www.xmart-ups.
USER MANUAL - OPTIMA-33 10K / 20K / 30K CVCF mode Description When the output frequency is set to “CF”, the inverter will output constant frequency (50 Hz or 60 Hz). At this mode, the UPS will have no bypass output but still charge battery. LCD display Battery mode Description When the input voltage/frequency is beyond the acceptable range or power failure, UPS will backup power from battery and alarm will beep every 4 seconds. LCD display www.xmart-ups.
USER MANUAL - OPTIMA-33 10K / 20K / 30K Bypass mode Description When input voltage is within acceptable range and bypass is enabled, turn off the UPS and it will enter Bypass mode. Alarm beeps every two minutes. LCD display Battery Test Description When UPS is in AC mode or CVCF mode, press “Test” key for more than 0.5s. Then, the UPS will beep once and start “Battery Test”. The line between I/P and inverter icons will blink to remind users. This operation is used to check the battery status.
USER MANUAL - OPTIMA-33 10K / 20K / 30K Warning status Description If some errors occur in the UPS (but it is still running normally), it will show one more screen to will be flashing, and it can show represent the warning situation. In the warning screen, the icon up to 3 error codes and each code indicates one error. You can find the code meaning in the warning code table. LCD display Fault status Description When UPS has fault happened, the inverter will be blocked.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 10.- OPERATION: PARALLEL UPS UPS operation modes for UPS in parallel are basically same than described for single UPS. However it is important to remark all UPS in parallel system must work under same mode at same time. Parallel function does not allow different operation modes between UPS of the system.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 11.- UPS CONFIGURATION Parameter 1 Parameter 2 Parameter 3 * This menu is activated by simultaneous selection of “Test/Up” + “Mute/Down” keys during 1 second when UPS is in BYPASS mode. * There are 19 configuration displays or functions. Configuration function is identify in the upper side of the display (in parameter 1). * Parameters 2 & 3 indicates available options or values for each function.
USER MANUAL - OPTIMA-33 10K / 20K / 30K Configuration menu texts TEXT DESCRIPTION ENA Enable dIS Disable AtO Auto bAT Battery NCF Normal mode (not CVCF mode) CF CVCF mode SUb Subtract Add Add ON On OFF Off Fbd Not allowed OPN Allow RES Reserved N.L. Neutral line loss CHE Check OP.V Output voltage PAR Parallel, 001 means the first UPS AN The first phase bN The second phase CN The third phase Ab The first line bC The second line CA The third line www.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 01: Output voltage Interface Setting Parameter 3: Output voltage You may choose the following output voltage in parameter 3: 208: Presents output voltage is 208Vac 220: Presents output voltage is 220Vac 230: Presents output voltage is 230Vac 240: Presents output voltage is 240Vac 02: Output frequency Interface 60 Hz, CVCF mode 50 Hz, Normal mode ATO Setting Parameter 2: Output Frequency Setting the output frequency.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 04: Frequency range for bypass Interface Setting Parameter 2: Set the acceptable low frequency for bypass. 50 Hz system: Setting range is from 46.0Hz to 49.0Hz. 60 Hz system: Setting range is from 56.0Hz to 59.0Hz. The default value is 46.0Hz/56.0Hz. Parameter 3: Set the acceptable high frequency for bypass. 50 Hz: Setting range is from 51.0Hz to 54.0 Hz. 60 Hz: Setting range is from 61.0Hz to 64.0Hz. The default value is 54.0Hz/64.0Hz.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 09: Maximum battery discharge time setting Interface Setting Parameter 3: 000~999: Set the maximum discharge time from 0 min to 999 min. UPS will shut down to protect battery if the discharge time arrives before the battery is under voltage. The default value is 990 min. DIS: Disable battery discharge protection and backup time will depend on battery capacity. 10: Reserved Interface Setting Reserve for future options.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 13: Battery voltage calibration Interface Setting Parameter 2: Select “Add” or “Sub” function to adjust battery voltage to real figure. Parameter 3: the voltage range is from 0V to 9.9V and the default value is 0V. 14: Charger voltage adjustment Interface Setting Parameter 2: you may choose Add or Sub to adjust charger voltage Parameter 3: the voltage range is from 0V to 9.9V and the default value is 0V.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 18: Output A voltage calibration Interface Setting Parameter 2: it always shows OP.V as output voltage. Parameter 3: it shows the internal measurement value of the output A voltage, and you can calibrate it by pressing Up or Down according to the measurement from an external voltage meter. The calibration result will be effective by pressing Enter. The calibration range is limited within +/-9V. This function is normally used for parallel operation.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 12.- ERROR CODES, ALARMS & TROUBLESHOOTING ERROR / FAILURE CODES ON LCD When a failure or alarm is detected by the UPS, an alarm or error code is presented in front panel LCD. This code or symbol will allow to identify the problem. In case of failure or alarm, service center must revise the problem.
USER MANUAL - OPTIMA-33 10K / 20K / 30K ALARM CODES ON LCD WARNING WARNING CODE DESCRIPTION 01 Battery unconnected 02 Input Neutral loss 04 Input Phase Abnormal 07 Battery over charge 08 Low battery 09 Overload 0A Fan failure 0B EPO enable 0D Over temperature 0E Charger failure 10 L1 Input fuse broken 11 L2 Input fuse broken 12 L3 Input fuse broken 21 In parallel systems: line situation different 22 In parallel systems: bypass situation different 33 Locked in bypass after
USER MANUAL - OPTIMA-33 10K / 20K / 30K ALARM SYMBOLS ON LCD Warning Icon (flashing) Alarm Battery low Beeping every second Overload Beeping twice every second Battery unconnected Beeping every second Over charge Beeping every second EPO enable Beeping every second Fan failure/Over temperature Beeping every second Charger failure Beeping every second I/P fuse broken Beeping every second Overload 3 times in 30min Beeping every second ALARM BEEP STATUS Description Buzzer status Muted U
USER MANUAL - OPTIMA-33 10K / 20K / 30K TROUBLESHOOTING PROBLEM DESCRIPTION PROBABLE ROOT CAUSE SUGGESTED ACTION * LCD does not show input voltage value Input power cord is not connected Check input power cord connection. * AC input failure alarm active Input power cord is connected into UPS outlet. Check input power cord connection. EPO function is active. Re-establish emergency power off switch and set UPS in normal mode. UPS cannot be powered on even AC input is OK.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 13.- TECHNICAL SPECIFICATIONS (1/2) ONLINE UPS 33 Series 33 10K 33 20K 33 30K Capacity / Capacidad Input-Output / Entrada-Salida 10.000VA / 8.000W 20.000VA / 16.000W 30.000VA / 24.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 13.- TECHNICAL SPECIFICATIONS (2/2) ONLINE UPS 33 Series 33 10K 33 20K 33 30K INDICATORS / INDICADORES LCD / Pantalla de Cristal Liquido (LCD) Full Status, Error Codes and Real Time Values / Estado, Códigos Error y Valores ALARM / ALARMAS Acoustic Beep Alarm / Alarma sonora: Battery Mode, Low Batt., Overload, UPS Failure / Modo Batería, Baja Bat., Sobrecargas, Falla PRODUCT SIZE & NET WEIGHT / TAMAÑO Y PESO NETO SIZE: UPS-33 400/230Vac (with internal batt.
USER MANUAL - OPTIMA-33 10K / 20K / 30K 14.- LIMITED WARRANTY Support: If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved please contact authorized service center or authorized dealer. Batteries: Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out. This is not a defect or failure so that batteries wear out is not covered by this warranty.
