Owner's Manual

TROUBLESHOOTING
48 En
Picture
Problem Cause Remedy Page
Screen freezes and
operation buttons do
not work.
Press , then restart playback.
This unit needs to be restarted. Turn off the power and turn on the power again.
Press and hold on the front panel for around 5
seconds to restart this unit.
Video is not output
with the desired
resolution.
Resolution is set incorrectly. Set to the desired resolution.
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Wide-screen video
appears vertically
stretched, or black
bands appear at the
top and bottom of the
screen. Or 4:3 video
appears horizontally
stretched.
Aspect ratio of your TV is set incorrectly. Change the aspect ratio of your TV.
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Square noise
(mosaic) appears on
the screen.
Blocks in images may be visible in scenes with rapid
movement due to the characteristics of digital image
compression technology.
The playback screen
will be disturbed if
DVD video is
recorded to a VCR, or
played back through
a VCR.
The disc is a copyright-protected disc. This unit complies with analog copy protection.
Some discs contain a copy prohibiting signal. If you
try to play back such discs through a VCR, or record
to a VCR and play back the signal, the copy
protection will prevent normal playback.
Remote control
Problem Cause Remedy Page
The remote control
does not work nor
function properly.
The remote control is operated outside its
operation range.
For information on the remote control operation
range, refer to “Using the remote control”.
10
The remote control sensor on this unit is
exposed to direct sunlight or lighting.
Change the lighting or orientation of this unit.
The battery is worn out. Replace the battery with new one.
10
There are obstacles between the sensor of
this unit and the remote control.
Remove the obstacles.
Network
Problem Cause Remedy Page
Cannot connect to
the Internet.
Incorrect cable connections. Connect the Network cable properly.
15
The connected equipment is turned off. Turn on the connected equipment, such as the
broadband router or modem.
Connections of the broadband router and/
or modem are incorrect.
Connect the broadband router and/or modem
correctly.
The network setting is incorrect. Set the proper value(s) in the network setting. Refer
to “Network”.
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