MVC Series- Installation Guide

Table Of Contents
| Troubleshooting | 41
About this task
Note: For more information on how to manage the devices on Yealink Management Cloud Service/
Yealink Device Management Platform, please refer to Yealink Management Cloud Service for Enterprise
Administrator Guide/Yealink Device Management Platform Administrator Guide.
Procedure
1.
Sign in your system as an administrator.
2.
Run the Yealink RoomConnect plugin.
3.
Tap on the home page.
4.
Select a desired platform to connect.
5.
Depend on your choice:
If you select Yealink Management Cloud Service, enter the enterprise ID.
The enterprise ID can be obtained from the Account Settings on your Yealink Management Cloud Service.
If you select Yealink Device Management Platform, enter the server address.
6.
Enter your meeting room.
7.
Select the desired device model.
8.
Tap Confirm.
The system will connect to the Yealink Management Cloud Service/Yealink Device Management Platform.
Related tasks
Administrator Sign-in
Troubleshooting
This section describes solutions to common issues that may occur while using the Yealink MVC900/MVC800/
MVC500/MVC300. Upon encountering a case not listed in this section, contact your Yealink reseller for further
support.
Upgrading System Software
Firmware for Each Device
General Issues
Restarting the Device
Checking the Status of Your Device
Upgrading System Software
Windows Update is a service provided by Microsoft which provides security updates and functionality updates to
Windows operating systems and its installed components. The system software (including the Windows, the Camera-