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Copyright Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
Part 15 FCC Rules Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
GNU GPL INFORMATION Yealink Skype for Business phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide About This Guide Yealink administrator guide is intended for administrators who need to properly configure, customize, manage, and troubleshoot the Skype for Business phones rather than end-users. This guide will help you understand the Voice over Internet Protocol (VoIP) network and Session Initiation Protocol (SIP) components, and provides descriptions of all available phone features.
Yealink Skype for Business HD IP Phones Administrator Guide common troubleshooting solutions. Chapter 9, “Appendix” provides the glossary, time zones, trusted certificates, auto provisioning flowchart, reference information about phones compliant with RFC 3261, SIP call flows and some other function lists (e.g., DSS keys, reading icons). Documentations This guide covers T48G/T46G/T42G/T41P/T40P Skype for Business phones.
About This Guide Conventions Used in Yealink Documentations Yealink documentations contain a few typographic conventions. You need to know the following basic typographic conventions to distinguish types of in-text information: Convention Description Highlights the web/phone user interface items such as menus, menu Bold selections, soft keys, or directory names when they are involved in a procedure or user action (e.g., Click on Security->License). Also used to emphasize text (e.g., Configuration File).
Yealink Skype for Business HD IP Phones Administrator Guide Summary Table Format The following summary table indicates three provisioning methods (central provisioning, web user interface and phone user interface, refer to Provisioning Methods for more information) you can use to configure a feature. Note that the types of provisioning methods available for each feature will vary; not every feature uses all these three methods.
About This Guide Configuration Parameter Table Format The following configuration parameter table describes the parameter that you can configure to make the feature (e.g., auto answer) work. Note Sometimes you will see the words “Refer to the following content” in the Permitted Values or Default field.
Yealink Skype for Business HD IP Phones Administrator Guide For example, if you want to configure the dial-now rule, you need to locate the dialplan.dialnow.rule.X in the Common.cfg file and then configure it as required (e.g., dialplan.dialnow.rule.1 = 123). If you want to enable the audio codec 1 for account 1, you can locate the account.1.codec.Y.enable in the MAC.cfg file and configure it as required (e.g., account.1.codec.1.enable = 1). The following shows a segment of MAC.
About This Guide page 93. Method 3: Phone User Interface You can configure features via phone user interface. Access to the desired feature according to the phone path (e.g., Menu->Features->Auto Answer->Line1->Auto Answer) and then configure it as required. As shown in the following illustration: Recommended References For more information on configuring and administering other Yealink products not included in this guide, refer to product support page at Yealink Technical Support.
Yealink Skype for Business HD IP Phones Administrator Guide VoIP Principle VoIP VoIP (Voice over Internet Protocol) is a technology using the Internet Protocol instead of traditional Public Switch Telephone Network (PSTN) technology for voice communications. It is a family of technologies, methodologies, communication protocols, and transmission techniques for the delivery of voice communications and multimedia sessions over IP networks. The H.
About This Guide SIP establishes a session between endpoints. SIP also supports mid-call changes, such as the addition of another endpoint to the conference or the change of a media characteristic or codec. Handle the transfer and termination of calls -- SIP supports the transfer of calls from one endpoint to another.
Yealink Skype for Business HD IP Phones Administrator Guide Summary of Changes This section describes the changes to this guide for each release and guide version. Changes for Release 8, Guide Version 8.
About This Guide Monitoring Status Changes using Line Key LED Indicator on page 181 History Record Contacts Avatar on page 202 Music on Hold on page 219 Call Forward on page 220 Monitoring Status Changes using EXP Key LED Indicator on page 255 Quality of Experience on page 271 Private Line Tones on page 284 Sending Volume on page 300 Memory Information on page 351 Skype for Business Status on page 352 Major update has occurred to the following sections: Signing in
Yealink Skype for Business HD IP Phones Administrator Guide Skype for Business Feature License on page 325 Major update has occurred to the following sections: xvi Physical Features of Skype for Business Phones on page 1 Connecting the Skype for Business Phones on page 9 Reading Icons on page 17 PPPoE on page 42 LLDP on page 55 802.
Table of Contents Table of Contents About This Guide ...................................................................... v Chapters in This Guide.................................................................................................................... v Documentations .............................................................................................................................. vi Conventions Used in Yealink Documentations ........................................................
Yealink Skype for Business HD IP Phones Administrator Guide Setting Up Your System .......................................................... 21 Setting Up Your Phone Network ................................................................................................... 21 DHCP ....................................................................................................................................... 22 DHCP Option..............................................................................
Table of Contents Language ..................................................................................................................................... 157 Loading Language Packs .................................................................................................... 158 Specifying the Language to Use......................................................................................... 164 Key As Send ..................................................................................
Yealink Skype for Business HD IP Phones Administrator Guide Setting up an Appointment in Outlook ............................................................................... 245 Setting up a Meeting in Outlook......................................................................................... 245 Setting up an Event in Outlook ........................................................................................... 246 Using the Calendar ...........................................................
Table of Contents Configuring Security Features................................................325 Skype for Business Feature License ........................................................................................... 325 User and Administrator Passwords ............................................................................................ 327 Auto-Logout Time .........................................................................................................................
Yealink Skype for Business HD IP Phones Administrator Guide SIP Request ............................................................................................................................ 389 SIP Header ............................................................................................................................ 390 SIP Responses .......................................................................................................................
Product Overview Product Overview This chapter contains the following information about Skype for Business phones: Phone Models Expansion Module Phone Models This section introduces T48G/T46G/T42G/T41P/T40P Skype for Business phone models. They are designed to work with Skype for Business Server. These Skype for Business phones are characterized by a large number of functions, which simplify business communication with a high standard of security.
Yealink Skype for Business HD IP Phones Administrator Guide Physical Features: - 7” 800 x 480 pixel color touch screen with backlight - 24 bit depth color - 1 Skype for Business account - HD Voice: HD Codec, HD Handset, HD Speaker - 26 keys including 7 feature keys - 1*RJ9 (4P4C) handset port - 1*RJ9 (4P4C) headset port - 2*RJ45 10/100/1000Mbps Ethernet ports - 1*RJ12 (6P6C) expansion module port - 4 LEDs: 1*power, 1*mute, 1*headset, 1*speakerphone - Power adapter: AC 100~240V input an
Product Overview - 2*RJ45 10/100/1000Mbps Ethernet ports - 1*RJ12 (6P6C) expansion module port - 14 LEDs: 1*power, 10*line, 1*mute, 1*headset, 1*speakerphone - Power adapter: AC 100~240V input and DC 5V/2A output - Power over Ethernet (IEEE 802.
Yealink Skype for Business HD IP Phones Administrator Guide T41P Physical Features: - 192 x 64 graphic LCD - 1 Skype for Business account - HD Voice: HD Codec, HD Handset, HD Speaker - 30 dedicated hard keys and 4 context-sensitive soft keys - 1*RJ9 (4P4C) handset port - 1*RJ9 (4P4C) headset port - 2*RJ45 10/100Mbps Ethernet ports - 1*RJ12 (6P6C) EHS36 headset adapter port - 10 LEDs: 1*power, 6*line, 1*mute, 1*headset, 1*speakerphone - Power adapter: AC 100~240V input and DC 5V/1.
Product Overview Physical Features: - 132 x 64 graphic LCD - 1 Skype for Business account - HD Voice: HD Codec, HD Handset, HD Speaker - 27 dedicated hard keys and 4 context-sensitive soft keys - 1*RJ9 (4P4C) handset port - 1*RJ9 (4P4C) headset port - 2*RJ45 10/100Mbps Ethernet ports - 1*RJ12 (6P6C) EHS36 headset adapter port - 4 LEDs: 1*power, 3*line - Power adapter: AC 100~240V input and DC 5V/600mA output - Power over Ethernet (IEEE 802.
Yealink Skype for Business HD IP Phones Administrator Guide - Bridge mode for PC port - HTTP/HTTPS server - DNS client - DHCP server - IPv6 support Management - FTP/TFTP/HTTP auto-provision - Configuration: browser/phone/auto-provision - Dial number via SIP server - Dial URL via SIP server Security - HTTPS (server/client) - Transport Layer Security (TLS) - VLAN (802.
Product Overview EXP40 Physical Features: - Rich visual experience with 160 x 320 graphic LCD - 20 physical keys each with a dual-color LED - 20 additional keys through page switch - Supports up to 6 modules daisy-chain - Expansion module (≤2) is powered by the host phone - Expansion module (>2) is powered by the power adapter (AC 100~240V input and DC 5V/1.
Yealink Skype for Business HD IP Phones Administrator Guide 8
Getting Started Getting Started This chapter provides basic information and installation instructions of Skype for Business phones.
Yealink Skype for Business HD IP Phones Administrator Guide Attaching the Stand and the Optional Wall Mount Bracket To attach the stand and the optional wall mount bracket: For T48G Skype for Business phones: Desk Mount Method Wall Mount Method (Optional) Note 10 The top two slots on T48G Skype for Business phones are plugged up by silica gel. You need to pull out silica gel before attaching the wall mount bracket.
Getting Started For T46G Skype for Business phones: Desk Mount Method Wall Mount Method (Optional) 11
Yealink Skype for Business HD IP Phones Administrator Guide For T42G/T41P/T40P Skype for Business phones: Desk Mount Method Wall Mount Method (Optional) Note The hookswitch tab has a lip which allows the handset to stay on-hook when the Skype for Business phone is mounted vertically. For more information on how to attach the wall mount bracket for T48G/T46G, refer to Yealink Wall Mount Quick Installation Guide for SIP-T29_T27_T46_T48 IP Phones.
Getting Started For T42G/T41P/T40P Skype for Business phones: Note Wireless headset adapter EHS36 should be purchased separately. For more information on how to use the EHS36 on the phone, refer to Yealink EHS36 User Guide. The EXT port on T48G/T46G Skype for Business phones can also be used to connect the expansion module EXP40. For more information on how to connect the EXP40, refer to Yealink phone-specific user guide.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Connect the included or a standard Ethernet cable between the Internet port on the Skype for Business phone and the one on the wall or switch/hub device port. Note The Skype for Business phone should be used with Yealink original power adapter only. The use of the third-party power adapter may cause the damage to the phone. Power specifications are listed below: Phone Model Power Specification T48G 5V/2A T46G 5V/2A T42G 5V/1.
Getting Started To connect the PoE: 1) Connect the Ethernet cable between the Internet port on the Skype for Business phone and an available port on the in-line power switch/hub. Note If in-line power switch/hub is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant. The Skype for Business phone can also share the network with another network device such as a PC (personal computer). It is an optional connection.
Yealink Skype for Business HD IP Phones Administrator Guide Querying the DHCP (Dynamic Host Configuration Protocol) Server The Skype for Business phone is capable of querying a DHCP server. DHCP is enabled on the Skype for Business phone by default.
Getting Started process by cycling through the following steps: 1. The power indicator LED illuminates solid red. 2. The message “Welcome Initializing… please wait” appears on the LCD screen when the Skype for Business phone starts up. 3. The Skype for Business phone enters the login screen. Reading Icons Icons associated with different features may appear on the LCD screen. The following table provides a description for each icon on Skype for Business phones.
Yealink Skype for Business HD IP Phones Administrator Guide T48G T46G T42G/T41P T40P Description / / / / / / Enter message center / / / Reject or cancel a call Forward incoming calls to voice mail Received Calls Placed Calls Missed Calls / Forwarded Calls / / / / / / / Bluetooth mode is on Bluetooth headset is both paired and connected Return to previous screen Hands-free speakerphone mode / / / / Location is not set Voice Mail / Auto Answer Unread voice mail Read voice mail
Getting Started T48G / T46G T42G/T41P T40P Description Ringer volume is 0 Phone Lock Available Busy DND (Do Not Disturb) Be Right Back/Off Work/Away Off Line Unknown 19
Yealink Skype for Business HD IP Phones Administrator Guide 20
Setting Up Your System Setting Up Your System This section describes essential information on how to set up your phone network and set up your phones with a provisioning server. It also provides instructions on how to set up a provisioning server, how to deploy Yealink phones from the provisioning server, how to upgrade firmware, and how to keep user personalized settings after auto provisioning.
Yealink Skype for Business HD IP Phones Administrator Guide DHCP DHCP (Dynamic Host Configuration Protocol) is a network protocol used to dynamically allocate network parameters to network hosts. The automatic allocation of network parameters to hosts eases the administrative burden of maintaining an IP network. Phones comply with the DHCP specifications documented in RFC 2131.
Setting Up Your System Parameters Permitted Values Default Phone User Interface: Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4 To configure DHCP via web user interface: 1. Click on Network->Basic. 2. In the IPv4 Config block, mark the DHCP radio box. 3. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. To configure DHCP via phone user interface: 1.
Yealink Skype for Business HD IP Phones Administrator Guide Configure static DNS address. Parameters: .cfg network.primary_dns network.secondary_dns Configure the static DNS feature. Configure static DNS address. Web User Interface Navigate to: http:///servlet?p Local =network&q=load Phone User Interface Configure the static DNS feature. Configure static DNS address. Details of Configuration Parameters: Parameters network.
Setting Up Your System Parameters Permitted Values Default Example: network.primary_dns = 202.101.103.55 Note: It works only if the value of the parameter “network.static_dns_enable” is set to 1 (On). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Yealink Skype for Business HD IP Phones Administrator Guide 4. Enter the desired values in the Primary DNS and Secondary DNS fields. 5. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 6. Click OK to reboot the Skype for Business phone. To configure static DNS when DHCP is used via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4->DHCP. 2.
Setting Up Your System The following table lists common DHCP options supported by Skype for Business phones. Parameter Subnet Mask DHCP Option 1 Description Specify the client’s subnet mask. Specify the offset of the client's subnet in Time Offset 2 seconds from Coordinated Universal Time (UTC).
Yealink Skype for Business HD IP Phones Administrator Guide server on the DHCP server, an alternate method of automatically discovering the provisioning server address is required. Connecting to the secondary DHCP server that responds to DHCP INFORM queries with a requested provisioning server address is one possibility. For more information, refer to RFC 3925.
Setting Up Your System Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 1 auto_provision.dhcp_option.enable Description: Triggers the DHCP Option feature to on or off. 0-Off 1-On If it is set to 1 (On), the Skype for Business phone will obtain the provisioning server address by detecting DHCP options. Web User Interface: Settings->Auto Provision->DHCP Active Phone User Interface: None To configure the DHCP active feature via web user interface: 1.
Yealink Skype for Business HD IP Phones Administrator Guide DHCP Option 160 and Option 161 Yealink Skype for Business phones also support obtaining the provisioning server address by detecting DHCP custom option during startup. If DHCP Option 66 is not available, you can use custom option (160 or 161) with the URL or IP address of the provisioning server. The phone will automatically detect the option 160 or 161 for obtaining the provisioning server address.
Setting Up Your System Parameters auto_provision.dhcp_option.list_user_options Permitted Values Integer from 128 to 254 Default 160,161 It configures the custom DHCP option for requesting provisioning server address. Multiple DHCP options are separated by commas. Note: It works only if the value of the parameter “auto_provision.dhcp_option.enable” is set to 1 (On).
Yealink Skype for Business HD IP Phones Administrator Guide DHCP Option 60 DHCP option 60 is used to identify the vendor class ID. By default, the vendor class ID is MS-UC-Client (case-sensitive). Procedure DHCP option 60 can be configured using the configuration files or locally. Configure DHCP option 60. Configuration File .cfg Parameters: auto_provision.dhcp_option.option60_va lue Configure DHCP option 60.
Setting Up Your System 2. Enter the desired host name in the DHCP Option Value filed. 3. Click Confirm to accept the change. DHCP Option 42 and Option 2 Yealink Skype for Business phones support using the NTP server address offered by DHCP. DHCP option 42 is used to specify a list of NTP servers available to the client by IP address. NTP servers should be listed in order of preference. DHCP option 2 is used to specify the offset of the client's subnet in seconds from Coordinated Universal Time (UTC).
Yealink Skype for Business HD IP Phones Administrator Guide network.dhcp_host_name Configure the DHCP option 12 hostname. Web User Interface Local Navigate to: http:///servlet?p =features-general&q=load Details of Configuration Parameters: Parameters network.dhcp_host_name Permitted Values Default String within 99 Refer to the characters following content Description: Configures the DHCP option 12 hostname on the Skype for Business phone.
Setting Up Your System 2. Enter the desired host name in the DHCP Hostname filed. 3. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. DHCP Option 120 Yealink Skype for Business phones support obtaining Skype for Business Server address from DHCP. DHCP option 120 is used to specify a list of Skype for Business Servers available to the client.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 sip.option120_get_lync_server.enable Description: Enables or disables the Skype for Business phones to obtain the Skype for Business Server address from DHCP by detecting DHCP option 120.
Setting Up Your System Configuring Network Parameters Manually If DHCP is disabled or Skype for Business phones cannot obtain network parameters from the DHCP server, you need to configure them manually. The following parameters should be configured for Skype for Business phones to establish network connectivity: IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Procedure Network parameters can be configured manually using the configuration files or locally.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the Internet (WAN) port type for IPv4. 0-DHCP 1-PPPoE (not applicable to T42G/T41P/T40P Skype for Business phones) 2-Static IP Address Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Setting Up Your System Parameters Permitted Values Default Network->Basic->IPv4 Config->Static IP Address->IP Address Phone User Interface: Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4->Static IP ->IP Address network.internet_port.mask Subnet Mask Blank Description: Configures the IPv4 subnet mask. Example: network.internet_port.mask = 255.255.255.0 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "network.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the primary IPv4 DNS server. Example: network.primary_dns = 202.101.103.55 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "network.internet_port.type" is set to 2 (Static IP Address). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Setting Up Your System 2. Select desired value from the pull-down list of Mode(IPv4/IPv6). 3. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. To configure a static IPv4 address via web user interface: 1. Click on Network->Basic. 2. In the IPv4 Config block, mark the Static IP Address radio box. 3.
Yealink Skype for Business HD IP Phones Administrator Guide The Skype for Business phone reboots automatically to make settings effective after a period of time. To configure a static IPv4 address via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4. 2. Press 3. Enter the desired value in the IP Address, Subnet Mask, Gateway, Primary DNS and or , or the Switch soft key to select the Static IP from the Type field. Secondary DNS field respectively. 4.
Setting Up Your System =network&q=load Configure PPPoE on the Skype for Business phone. Phone User Interface Configure the user name and password for PPPoE on the Skype for Business phone. Details of Configuration Parameters: Parameters Permitted Values Default 0, 1 or 2 0 network.internet_port.type Description: Configures the Internet (WAN) port type for IPv4.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4->PPPoE->PPPoE User network.pppoe.password String within 99 characters Blank Description: Configures the password for PPPoE connection. Example: network.pppoe.password = yealink123 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "network.internet_port.
Setting Up Your System 4. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 5. Click OK to reboot the Skype for Business phone. To configure PPPoE via phone user interface: 1. Press Menu->Advanced (default password: admin)->Network->WAN Port->IPv4. 2. Press 3. Enter the user name and password in the corresponding fields. 4. Press the Save soft key to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide Half-duplex Half-duplex transmission refers to transmitting voice or data in both directions, but in one direction at a time; this means one device can send data on the line, but not receive data simultaneously. You can configure the half-duplex transmission on both Internet port and PC port for the Skype for Business phone to transmit in 10Mbps or 100Mbps.
Setting Up Your System network.pc_port.speed_duplex Configure the transmission methods of the Internet (WAN) port. Local Web User Interface Navigate to: http:///servlet?p=net work-adv&q=load Details of Configuration Parameters: Parameters network.internet_port.speed_duplex Permitted Values Default 0, 1, 2, 3, 4 or 5 0 Description: Configures the transmission method of the Internet (WAN) port.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default that you do not change this parameter. If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->Port Link->PC Port Link Phone User Interface: None To configure the transmission methods of Ethernet ports via web user interface: 1. Click on Network->Advanced. 2.
Setting Up Your System Parameter: network.pc_port.enable Configure the PC (LAN) port. Navigate to: Web User Interface Local http:///servlet?p =network-pcport&q=load Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 1 network.pc_port.enable Description: Enables or disables the PC (LAN) port. 0-Disabled 1-Auto Negotiation Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select Disabled from the pull-down list of PC Port Active. 3. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. Web Server Type Web server type determines access protocol of the phone’s web user interface. Phones support both HTTP and HTTPS protocols for accessing the web user interface.
Setting Up Your System When you disable user to access web user interface of the phone using the HTTP/HTTPS protocol (take HTTPS protocol for example): Procedure Web server type can be configured using the configuration files or locally. Configure the web access type, HTTP port and HTTPS port. Parameters: Configuration File .cfg wui.http_enable network.port.http wui.https_enable network.port.https Configure the web access type, HTTP port and HTTPS port.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the user to access web user interface of the Skype for Business phone using the HTTP protocol. 0-Disabled 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Setting Up Your System Parameters network.port.https Permitted Values Default Integer from 1 to 65535 443 Description: Configures the HTTPS port for the user to access web user interface of the Skype for Business phone using the HTTPS protocol. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Yealink Skype for Business HD IP Phones Administrator Guide The default HTTPS port number is 443. 6. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 7. Click OK to reboot the Skype for Business phone. To configure web server type via phone user interface: 1. Press Menu->Advanced (default password: admin)->Network->Webserver Type. 2. Press or , or the Switch soft key to select the desired value from the HTTP Status field. 3.
Setting Up Your System requirements regardless of their physical location can greatly simplify network design. VLANs can address issues such as scalability, security and network management. The purpose of VLAN configurations on the Skype for Business phone is to insert tag with VLAN information to the packets generated by the Skype for Business phone.
Yealink Skype for Business HD IP Phones Administrator Guide TLVs supported by the Skype for Business phone are summarized in the following table: TLV Type TLV Name Chassis ID Description The network address of the Skype for Business phone. Port ID The MAC address of the Skype for Business phone. Mandatory TLVs Time To Live End of LLDPDU Seconds until data unit expires. The default value is 180s. Marks end of LLDPDU. Name assigned to the Skype for Business System Name phone.
Setting Up Your System TLV Type TLV Name Description Extended Power via MDI-PD, Inventory. Network Policy Extended Power-via-MDI Port VLAN ID, application type, L2 priority and DSCP value. Power type, source, priority and value. Inventory – Hardware Hardware revision of the Skype for Business Revision phone. Inventory – Firmware Firmware revision of the Skype for Business Revision phone. Inventory – Software Software revision of the Skype for Business Revision phone.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters network.lldp.enable Permitted Values Default 0 or 1 1 Description: Enables or disables the LLDP (Linker Layer Discovery Protocol) feature on the Skype for Business phone. 0-Disabled 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Setting Up Your System 3. Enter the desired time interval in the Packet Interval (1~3600s) field. 4. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 5. Click OK to reboot the Skype for Business phone. To configure LLDP feature via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->LLDP->LLDP Status. 2. Press or , or the Switch soft key to select the desired value from the LLDP Status field. 3.
Yealink Skype for Business HD IP Phones Administrator Guide switch, the Skype for Business phones perform an update and reboot. This allows the Skype for Business phones to be plugged into any switch, obtain their VLAN IDs, and then start communications with the call control. Procedure CDP can be configured using the configuration files or locally. Configure CDP. Configuration File Parameters: .cfg network.cdp.enable network.cdp.packet_interval Configure CDP.
Setting Up Your System Parameters Permitted Values Default (Cisco Discovery Protocol) request. Note: It works only if the value of the parameter “network.cdp.enable” is set to 1 (Enabled). If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->CDP->Packet Interval (1~3600s) Phone User Interface: Menu->Advanced (default password: admin) ->Network->CDP->Packet Interval To configure CDP via web user interface: 1.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Enter the priority value (1-3600s) in the Packet Interval field. 4. Press the Save soft key to accept the change. The Skype for Business phone reboots automatically to make settings effective after a period of time. VLAN is disabled on Skype for Business phones by default. You can configure VLAN for the Internet port and PC port manually.
Setting Up Your System Parameters Permitted Values Default 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->VLAN->WAN Port->Active Phone User Interface: Menu->Advanced (default password: admin) ->Network->VLAN->WAN Port->VLAN Status network.vlan.internet_port_vid Integer from 1 to 4094 1 Description: Configures VLAN ID for the Internet (WAN) port.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->VLAN->PC Port->Active Phone User Interface: Menu->Advanced (default password: admin) ->Network->VLAN->PC Port->VLAN Status network.vlan.pc_port_vid Integer from 1 to 4094 1 Description: Configures VLAN ID for the PC (LAN) port.
Setting Up Your System 4. Select the desired value (0-7) from the pull-down list of Priority. 5. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. 6. Click OK to reboot the Skype for Business phone. To configure VLAN for PC port via web user interface: 1. Click on Network->Advanced. 2. In the VLAN block, select the desired value from the pull-down list of PC Port Active. 3. Enter the VLAN ID in the VID (1-4094) field.
Yealink Skype for Business HD IP Phones Administrator Guide 4. Select the desired value (0-7) from the pull-down list of Priority. 5. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. 6. Click OK to reboot the Skype for Business phone. To configure VLAN for Internet port (or PC port) via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->VLAN->WAN Port (or PC Port). 2.
Setting Up Your System Procedure DHCP VLAN can be configured using the configuration files or locally. Configure DHCP VLAN discovery feature. Configuration File Parameters: .cfg network.vlan.dhcp_enable network.vlan.dhcp_option Configure DHCP VLAN discovery feature. Web User Interface Navigate to: http:///servlet? Local p=network-adv&q=load Configure DHCP VLAN discovery Phone User Interface feature. Details of Configuration Parameters: Parameters network.vlan.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default change take effect. Web User Interface: Network->Advanced->VLAN->DHCP VLAN->Option (1-255) Phone User Interface: Menu->Advanced (default password: admin)->Network->VLAN->DHCP VLAN->Option To configure DHCP VLAN discovery via web user interface: 1. Click on Network->Advanced. 2. In the VLAN block, select the desired value from the pull-down list of DHCP VLAN Active. 3.
Setting Up Your System IPv6 Support Because Internet Protocol version 4 (IPv4) uses a 32-bit address, it cannot meet the increased demands for unique IP addresses for all devices that connect to the Internet. Therefore, Internet Protocol version 6 (IPv6) is the next generation network layer protocol, which designed as a replacement for the current IPv4 protocol. IPv6 is developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 address exhaustion.
Yealink Skype for Business HD IP Phones Administrator Guide How the Skype for Business phone obtains the IPv6 address and network settings? The following table lists where the Skype for Business phone obtains the IPv6 address and other network settings: DHCPv6 Disabled SLAAC (ICMPv6) Disabled How the Skype for Business phone obtains the IPv6 address and network settings? You have to manually configure the static IPv6 address and other network settings.
Setting Up Your System Navigate to: http:///servlet?p=ne twork&q=load Configure the IPv6 address assignment method. Phone User Interface Configure the IPv6 static DNS. Configure the IPv6 static DNS address. Details of Configuration Parameters: Parameters Permitted Values Default 0, 1 or 2 0 network.ip_address_mode Description: Configures the IP address mode.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 0 or 1 0 network.ipv6_static_dns_enable Triggers the static IPv6 DNS feature to on or off. 0-Off 1-On If it is set to 0 (Off), the Skype for Business phone will use the IPv6 DNS obtained from DHCP. If it is set to 1 (On), the Skype for Business phone will use manually configured static IPv6 DNS. Note: It works only if the value of the parameter “network.ipv6_internet_port.type” is set to 0 (DHCP).
Setting Up Your System Parameters Permitted Values Default Configures the IPv6 prefix. Note: It works only if the value of the parameter “network.ip_address_mode” is set to 1 (IPv6) or 2 (IPv4 & IPv6), and "network.ipv6_internet_port.type" is set to 1 (Static IP Address). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Web User Interface: Network->Basic->IPv6 Config->Static IP Address->Primary DNS Phone User Interface: Menu->Advanced (default password: admin) ->Network->WAN Port->IPv6->Static IP->Primary DNS Or Menu->Advanced (default password: admin) ->Network->WAN Port->IPv6->DHCP->Static DNS(Enabled)->Primary DNS network.ipv6_secondary_dns IPv6 address Blank Description: Configures the secondary IPv6 DNS server.
Setting Up Your System Parameters Permitted Values Default Web User Interface: Network->Advanced->ICMPv6 Status->Active Phone User Interface: None To configure IPv6 address assignment method via web user interface: 1. Click on Network->Basic. 2. Select the desired address mode (IPv6 or IPv4 & IPv6) from the pull-down list of Mode(IPv4/IPv6). 3. In the IPv6 Config block, mark the DHCP or the Static IP Address radio box.
Yealink Skype for Business HD IP Phones Administrator Guide - (Optional.) If you mark the DHCP radio box, you can configure the static DNS address in the corresponding fields. 4. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. 5. Click OK to reboot the Skype for Business phone. To configure SLAAC feature via web user interface (only applicable to T48G/T46G): 1. 76 Click on Network->Advanced.
Setting Up Your System 2. In the ICMPv6 Status block, select the desired value from the pull-down list of Active. 3. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. To configure IPv6 address assignment method via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->WAN Port. 2. Press or to select IPv4 & IPv6 or IPv6 from the IP Mode field. 3.
Yealink Skype for Business HD IP Phones Administrator Guide The Skype for Business phone reboots automatically to make settings effective after a period of time. Quality of Service (QoS) Quality of Service (QoS) is the ability to provide different priorities for different packets in the network, allowing the transport of traffic with special requirements. QoS guarantees are important for applications that require fixed bit rate and are delay sensitive when the network capacity is insufficient.
Setting Up Your System from other lower priority traffic. VoIP can guarantee high-quality QoS only if the voice and the SIP packets are given priority over other kinds of network traffic. Skype for Business phones support the DiffServ model of QoS. Voice QoS In order to make VoIP transmissions intelligible to receivers, voice packets should not be dropped, excessively delayed, or made to suffer varying delay.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Configures the DSCP (Differentiated Services Code Point) for voice packets. The default DSCP value for RTP packets is 46 (Expedited Forwarding). Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->Voice QoS (0~63) Phone User Interface: None network.qos.
Setting Up Your System 3. Enter the desired value in the SIP QoS (0~63) field. 4. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 5. Click OK to reboot the Skype for Business phone. 802.1X Authentication IEEE 802.1X authentication is an IEEE standard for Port-based Network Access Control (PNAC), part of the IEEE 802.1 group of networking protocols. It offers an authentication mechanism for devices to connect/link to a LAN or WLAN.
Yealink Skype for Business HD IP Phones Administrator Guide Configure the 802.1X authentication. Parameters: network.802_1x.mode Configuration File .cfg network.802_1x.identity network.802_1x.md5_password network.802_1x.root_cert_url network.802_1x.client_cert_url Configure the 802.1X authentication. Web User Interface Navigate to: http:///servlet? Local p=network-adv&q=load Phone User Interface Configure the 802.1X authentication.
Setting Up Your System Parameters network.802_1x.identity Permitted Values Default String within 32 characters Blank Description: Configures the user name for 802.1x authentication. Example: network.802_1x.identity = admin Note: It works only if the value of the parameter “network.802_1x.mode” is set to 1, 2, 3, 4, 5, 6 or 7. If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->802.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default URL within 511 characters Blank Network->Advanced->802.1x->CA Certificates Phone User Interface: None network.802_1x.client_cert_url Description: Configures the access URL of the device certificate. Example: network.802_1x.client_cert_url = http://192.168.1.10/client.pem Note: It works only if the value of the parameter “network.802_1x.mode” is set to 2 (EAP-TLS). The format of the certificate must be *.
Setting Up Your System 2) Enter the password for authentication in the MD5 Password field. b) If you select EAP-TLS: 1) Enter the user name for authentication in the Identity field. 2) Leave the MD5 Password field blank. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system. 4) In the Device Certificates field, click Browse to select the desired client (*.pem or *.cer) certificate from your local system.
Yealink Skype for Business HD IP Phones Administrator Guide 5) Click Upload to upload the certificates. c) If you select EAP-PEAP/MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system.
Setting Up Your System 4) Click Upload to upload the certificate. d) If you select EAP-TTLS/EAP-MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system.
Yealink Skype for Business HD IP Phones Administrator Guide 4) Click Upload to upload the certificate. e) If you select EAP-PEAP/GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system.
Setting Up Your System 4) Click Upload to upload the certificate. f) If you select EAP-TTLS/EAP-GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system. 4) Click Upload to upload the certificate. g) If you select EAP-FAST: 1) Enter the user name for authentication in the Identity field.
Yealink Skype for Business HD IP Phones Administrator Guide 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system. 4) Click Upload to upload the certificate. 3. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. 4. Click OK to reboot the Skype for Business phone. To configure the 802.1X authentication via phone user interface: 1.
Setting Up Your System 2) Enter the password for authentication in the MD5 Password field. e) If you select EAP-PEAP/GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. f) If you select EAP-TTLS/EAP-GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field.
Yealink Skype for Business HD IP Phones Administrator Guide Call forward settings cannot be changed. When the WAN connection between the branch site and central site becomes available, the phone comes out of resiliency mode automatically. Notification of resiliency is automatically dismissed, and you can use phone features as normal. For more information on branch office resiliency, contact your system administrator.
Setting Up Your System Central Provisioning The following figure shows how the phone interoperates with provisioning server when you use the centralized provisioning method: Skype for Business phones can be centrally provisioned from a provisioning server using the configuration files (.cfg and .cfg). You can use a text-based editing application to edit configuration files, and then store configuration files to a provisioning server.
Yealink Skype for Business HD IP Phones Administrator Guide both “admin” (case-sensitive). The default user name and password for the user are both “user” (case-sensitive). For more information on configuring passwords, refer to User and Administrator Passwords on page 327. This method enables you to perform configuration changes on a per-phone basis. Note that the features can be configured via web user interface are limited.
Setting Up Your System Common CFG File Common CFG file, named .cfg, contains parameters that affect the basic operation of the phone, such as language and volume. It will be effectual for all phones of the same model. The common CFG file has a fixed name. The following table lists the name of the common CFG file for each phone model: IP Phone Model Common CFG file T48G y000000000035.cfg T46G y000000000028.cfg T42G y000000000029.cfg T41P y000000000036.cfg T40P y000000000054.
Yealink Skype for Business HD IP Phones Administrator Guide page 96. If you want to delete resource files from a phone at a later date - for example, if you are giving the phone to a new user - you can reset the phone to factory configuration settings. For more information, refer to 374 on page Resetting Issues. Obtaining Configuration Files/Resource Files Yealink supplies some template configuration files and resource files for you, so you can directly edit and customize the files as required.
Setting Up Your System For example, the following illustration shows the template files available for T46G Skype for Business phones running firmware version 8. 3. Open the folder you extracted and identify the template file you will edit according to the table introduced above. For some features, you can customize the filename as required.
Yealink Skype for Business HD IP Phones Administrator Guide Configuring a Provisioning Server Deploying Phones from the Provisioning Server Why Using a Provisioning Server? You can use a provisioning server to configure your phones. A provisioning server allows for flexibility in upgrading, maintaining and configuring the phone. Configuration files and resource files are normally located on this server.
Setting Up Your System 4. Create configuration files and edit them as desired. 5. Copy the configuration files and resource files to the provisioning server. For more information on how to deploy phones using boot files and configuration files, refer to Deploying Phones from the Provisioning Server on page 99. Typically all phones are configured with the same server account, but the server account provides a means of conveniently partitioning the configuration.
Yealink Skype for Business HD IP Phones Administrator Guide During the auto provisioning process, the Skype for Business phone supports the following methods to discover the provisioning server address: DHCP: DHCP option can be used to provide the address or URL of the provisioning server to Skype for Business phones.
Setting Up Your System Upgrading Firmware via Web User Interface To manually upgrade firmware via web user interface, you need to store firmware to your local system in advance. To upgrade firmware manually via web user interface: 1. Click on Settings->Upgrade. 2. Click Browse to locate the required firmware from your local system. 3. Click Upgrade. A dialog box pops up to prompt “Firmware of the Skype for Business phone will be updated. It will take 5 minutes to complete. Please don't power off!”.
Yealink Skype for Business HD IP Phones Administrator Guide files. File Parameters: auto_provision.power_on auto_provision.repeat.enable auto_provision.repeat.minutes auto_provision.weekly.enable auto_provision.weekly.begin_time auto_provision.weekly.end_time auto_provision.weekly.dayofweek Specify the access URL of firmware. Parameter: firmware.url Configure the phone to be reset to factory after an upgrade. Parameter: auto_provision.reset_factory.
Setting Up Your System Parameters Permitted Values Default 0 or 1 0 None auto_provision.repeat.enable Description: Triggers the repeatedly feature to on or off. 0-Off 1-On If it is set to 1 (On), the Skype for Business phone will perform an auto provisioning process repeatedly. Web User Interface: Settings->Auto Provision->Repeatedly Phone User Interface: None auto_provision.repeat.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Time from 00:00 to 23:59 00:00 Phone User Interface: None auto_provision.weekly.begin_time Description: Configures the begin time of the day for the Skype for Business phone to perform an auto provisioning process weekly. Note: It works only if the value of the parameter “auto_provision.weekly.enable” is set to 1 (On).
Setting Up Your System Parameters Permitted Values Default 5-Friday 6-Saturday Example: auto_provision.weekly.dayofweek = 01 It means the Skype for Business phone will perform an auto provisioning process every Sunday and Monday. Note: It works only if the value of the parameter “auto_provision.weekly.enable” is set to 1 (On). Web User Interface: Settings->Auto Provision->Day of Week Phone User Interface: None firmware.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Make the desired change. 3. Click Confirm to accept the change. When the “Power On” is set to On, the Skype for Business phone will check configuration files stored on the provisioning server during startup and then will download firmware from the server. Updating Phone Firmware from Skype for Business Server You can update firmware of T48G/T46G/T42G/T41P and T40P phones from Skype for Business Server.
Setting Up Your System Automatic Update When the phone has been signed in, it will update firmware automatically in following situations: Reboot When the phone connects to the network and is powered on, it automatically checks if an update is available on Skype for Business Server. If there is an update available on Skype for Business Server, the phone will automatically update firmware.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters sfb.update_time Permitted Values Integer from 1 to 48 Default 24 Description: Configures the auto timer (in hours) for the Skype for Business phone to automatically check if there is a firmware update available on Skype for Business Server. If it is set to 24, the Skype for Business phone will check if a firmware update is available on the Skype for Business Server every 24 hours.
Setting Up Your System 2. Enter the desired value in the Update Checking Time field. A dialog box pops up to prompt that settings will take effect after a reboot. 3. Click Confirm to accept the change. Manual Update You can initiate an update immediately, just power off the Skype for Business phone and power on it again. The phone will boot up, check for updates and apply the updates. You can also trigger an update manually via phone user interface.
Yealink Skype for Business HD IP Phones Administrator Guide The LCD screen prompts “Update Now?”. 3. Press the OK soft key to confirm the update. If there is no update available on Skype for Business Server, the LCD screen prompts “The firmware is the latest”.
Configuring Basic Features Configuring Basic Features This chapter provides information for making configuration changes for the following basic features: Signing into Skype for Business Remembering Password Signing Out of Skype for Business Updating Status Automatically Always On Line Power Indicator LED Contrast Backlight Bluetooth Time and Date Language Key As Send Dial Plan Hotline Contact Management Call Log Dial Search Delay Live
Yealink Skype for Business HD IP Phones Administrator Guide Call Number Filter Allow Mute Voice Mail without PIN E911 Boss-Admin Feature Calendar BToE EXP40 Expansion Module Signing into Skype for Business Skype for Business users are authenticated against Microsoft Active Directory Domain Service. The following four sign-in methods are available.
Configuring Basic Features Procedure User sign-in method can be configured using the configuration files or locally. Configure user sign-in method. Parameters: Configuration File .cfg features.user_sign_in.enable account.sign_in.server_address account.sign_in.user_name account.sign_in.password Configure user sign-in method. Navigate to: Web User Interface Local http:///servlet? p=account-register-lync&q=load &acc=0 Phone User Interface Configure user sign-in method.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Account->Register->Login address Phone User Interface: Sign in->User Sign-in->Address account.sign_in.user_name String within 128 characters Blank Description: Configures the user name for the user sign-in method. The value format is username@domain.com or username@domain, domain.com\username or domain\username. Example: account.sign_in.user_name= 2216@yealinkuc.
Configuring Basic Features 5. Enter the sign-in password in the Password field. 6. Click Sign In to accept the change. To sign into the Skype for Business Server using user sign-in method via phone user interface: 1. Press the Sign in soft key. 2. Press 3. Enter your Skype for Business user’s sign-in address (e.g., 2216@yealinkuc.com) in the or , or the Switch soft key to select User Sign-in. Address field. 4. Enter your Skype for Business user name (e.g., 2216@yealinkuc.
Yealink Skype for Business HD IP Phones Administrator Guide PIN Authentication You can sign into Skype for Business on your phone with your PIN Authentication credentials. Your system administrator provides you with your PIN Authentication credentials. Procedure PIN Authentication can be configured using the configuration files or locally. Configure PIN Authentication method. .cfg Parameter: features.pin_authentication.enable Configure PIN Authentication method.
Configuring Basic Features Parameters Permitted Values Default Web User Interface: None Phone User Interface: None account.sign_in.pin_number String within 128 characters Blank Description: Configures the Skype for Business phone’s extension for the PIN Authentication method. Web User Interface: Account->Register->Extension Phone User Interface: Sign in->PIN Authentication->Extension String within 99 account.sign_in.
Yealink Skype for Business HD IP Phones Administrator Guide 4. Enter your personal identification number (e.g., user2216) in the Pin field. 5. Click Sign In to accept the change. If there is no DHCP Server in your environment, you may fail to sign in phone using PIN Authentication method, you can manually configure the certificate address of Skype for Business Server to make the phone sign in successfully.
Configuring Basic Features To sign into Skype for Business Server using PIN Authentication method via phone user interface: 1. Press the Sign in soft key. 2. Press 3. Enter your phone number or extension (e.g., 2216) in the Extension field. 4. Enter your PIN in the PIN field. 5. Press the Sign in soft key. or , or the Switch soft key to select PIN Authentication.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 1 features.device_pairing_for_online. enable Description: Enables or disables the user to sign into the phone using web sign-in method. 0-Disabled 1-Enabled Web User Interface: Features->General Information->Web Sign in Phone User Interface: None features.device_pairing.url URL within 512characters https://bootstrap.pinauth.se rvices.skypeforbusiness.
Configuring Basic Features - If it is disabled, you cannot sign into the Skype for Business Server using web sign-in method. 3. Click Confirm to accept the change. To sign into Skype for Business Server using Web Sign-in method via phone user interface: 1. Press the Sign in soft key. 2. Press 3. Press the Sign in soft key. , or the Switch soft key to select Web Sign-in.
Yealink Skype for Business HD IP Phones Administrator Guide The screen will show the pairing code and URL. 4. Enter the URL (e.g., http://aka.ms/sphone) into your web browser. 5. On the Skype for Business Authentication website, enter your email address (e.g., zhangdx@example.com) in the Email address field. 6. Click Verify email to check the validity of the email address. The sign-in screen will appear if the email address is valid.
Configuring Basic Features 7. Enter your Online account and password. 8. (Optional) Check the Keep me signed in checkbox, so that you don't need to enter a password next time. 9. Click Sign in. 10. Enter the pairing code generated on the phone (e.g., GN7GUR3BK) into the web browser. 11. Click Continue. 12. Click the account to sign in. A confirmation message is displayed when your phone successfully signs into Skype for Business.
Yealink Skype for Business HD IP Phones Administrator Guide Signing in via PC When your phone and your computer and paired using Better Together over Ethernet (BToE), you can sign into your phone using the Skype for Business client on your computer. For more information, refer to BToE on page 250. Remembering Password You can enable the remember password feature, so that a Remember Password option will appear at the phone login screen.
Configuring Basic Features feature. Navigate to: http:///servlet?p=featu res-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 features.remember_password.enable Description: Enables or disables a Remember Password option to appear at the phone login screen. 0-Disabled 1-Enabled If it is set to 1 (Enabled), a Remember Password option will appear at the phone login screen.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select Enabled from the pull-down list of Remember Password. 3. Click Confirm to accept the change. A dialog box pops up to prompt you that this configuration will take effect after a reboot. 4. Click OK to reboot the phone. Signing Out of Skype for Business Procedure Sign-out can be configured locally. Sign out of Skype for Business Server.
Configuring Basic Features To sign out of Skype for Business Server via web user interface: 1. Click on Account->Register. 2. Click Sign Out to accept the change. To sign out of Skype for Business Server via phone user interface: 1. Press the Status soft key. 2. Press or to select Sign Out. The phone signs out of Skype for Business Server. After you sign out of Skype for Business Server, the account-related features (calling, viewing Skype for Business contacts, calendar, etc.) are not available.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters sfb.presence.inactive_time Permitted Values Default Integer from 5 to 360 5 Description: Configures the inactive time (in minutes) of the Skype for Business phone, after which the phone will change its status to Inactive automatically. Example: If it is set to 5, the Skype for Business phone will change its status to Inactive automatically when inactive time reaches 5 minutes.
Configuring Basic Features 3. Enter the desired time in the SFB Away Time field. 4. Click Confirm to accept the change. Always On Line Always on line feature allow Skype for Business phones to maintain the current status until you manually change it. For example, the current status of the Skype for Business phone is Available, if the always online feature is enabled, then the Skype for Business phone status will stay Available until you manually change it.
Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter sfb.always_online.enable Permitted Values Default 0 or 1 0 Description: Enables or disables the Skype for Business phone to maintain current status until you manually change it.
Configuring Basic Features Power Indicator LED Power indicator LED indicates power status and phone status. There are six configuration options for power indicator LED: Common Power Light On Common Power Light On allows the power indicator LED to be turned on. Ring Power Light Flash Ring Power Light Flash allows the power indicator LED to flash when the Skype for Business phone receives an incoming call.
Yealink Skype for Business HD IP Phones Administrator Guide Configure the power indicator LED. Local Web User Interface Navigate to: http:///servlet?p=featur es-powerled&q=load Details of Configuration Parameters: Parameters phone_setting.common_power_led_enable Permitted Values Default 0 or 1 0 0 or 1 1 Description: Enables or disables the power indicator LED to be turned on.
Configuring Basic Features Parameters Permitted Values Default Features->LED->Voice Mail Power Light Flash Phone User Interface: None phone_setting.mute_power_led_flash_enable 0 or 1 0 Description: Enables or disables the power indicator LED to flash when a call is mute. 0-Disabled (power indicator LED does not flash) 1-Enabled (power indicator LED fast flashes (300ms) red) Web User Interface: Features->LED->Mute Power Light On Phone User Interface: None phone_setting.
Yealink Skype for Business HD IP Phones Administrator Guide To configure the power Indicator LED via web user interface: 1. Click on Features->LED. 2. Select the desired value from the pull-down list of Common Power Light On. 3. Select the desired value from the pull-down list of Ringing Power Light Flash. 4. Select the desired value from the pull-down list of Voice Mail Power Light Flash. 5. Select the desired value from the pull-down list of Mute Power Light Flash. 6.
Configuring Basic Features =settings-preference&q=load Phone User Interface Configure the contrast of the LCD screen. Details of the Configuration Parameter: Parameter phone_setting.contrast Permitted Values Default Integer from 1 to 10 6 Description: Configures the contrast of the LCD screen. For T48G/T46G Skype for Business phones, it configures the LCD’s contrast of the connected EXP40 only. For T40P Skype for Business phones, it configures the LCD’s contrast of the Skype for Business phone.
Yealink Skype for Business HD IP Phones Administrator Guide Backlight Active Level is used to adjust the backlight intensity of the LCD screen when the phone is active. Backlight Inactive Level is used to adjust the backlight intensity of the LCD screen when the phone is inactive. Backlight Active Level is applicable to T48G/T46G Skype for Business phones and the connected EXP40. Backlight Inactive Level is only applicable to T48G and T46G Skype for Business phones.
Configuring Basic Features Description: Configures the intensity of the LCD screen when the phone is active. 10 is the highest intensity. For T48G/T46G Skype for Business phones, it configures the LCD’s intensity of the Skype for Business phone and the connected EXP40. Note: It is applicable to T48G/T46G Skype for Business phones and the connected EXP40.
Yealink Skype for Business HD IP Phones Administrator Guide To configure the backlight via phone user interface: 1. Press Menu->Basic->Display->Backlight. 2. Press or , or the Switch soft key to select the desired level from the Backlight Active Level field. 3. Press or , or the Switch soft key to select the desired value from the Inactive Level field. 4. Press the Save soft key to accept the change.
Configuring Basic Features Configure the Bluetooth device name. Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 0 features.bluetooth_enable Description: Triggers Bluetooth mode to on or off. 0-Off 1-On Note: It is only applicable to T48G/T46G Skype for Business phones. Web User Interface: Features->Bluetooth->Bluetooth Active Phone User Interface: Menu->Basic->Bluetooth->Bluetooth features.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of Bluetooth Active. 3. Click Confirm to accept the change. To active the Bluetooth mode via phone user interface: 1. Press Menu->Basic->Bluetooth. 2. Press 3. Press the Save soft key to accept the change. or , or the Switch soft key to select On from the Bluetooth field. To edit device information via phone user interface: 1. Press Menu->Basic->Bluetooth. 2. Press 3.
Configuring Basic Features Option Time Configuration Methods Web User Interface Phone User Interface Configuration Files Time Format Web User Interface Phone User Interface Date Web User Interface Phone User Interface Configuration Files Date Format Web User Interface Phone User Interface Daylight Saving Time Configuration Files Web User Interface NTP Time Server A time server is a computer server that reads the actual time from a reference clock and distributes this information to the clients in
Yealink Skype for Business HD IP Phones Administrator Guide Configure NTP by DHCP priority feature and DHCP time feature. Parameters: local_time.manual_ntp_srv_prior local_time.dhcp_time Configuration File Configure the NTP server, time zone. .cfg Parameters: local_time.ntp_server1 local_time.ntp_server2 local_time.interval local_time.time_zone local_time.time_zone_name Configure NTP by DHCP priority feature and DHCP time feature. Web User Interface Configure the NTP server, time zone.
Configuring Basic Features Parameters Permitted Values Default 0 or 1 0 local_time.dhcp_time Description: Enables or disables the Skype for Business phone to update time with the offset time offered by the DHCP server. 0-Disabled 1-Enabled Note: It is only available to offset from GMT 0. Web User Interface: Settings->Time & Date->DHCP Time Phone User Interface: Menu->Basic->Date & Time->DHCP Time phone_setting.hide_ntp_server.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters local_time.ntp_server2 Permitted Values IP Address or Domain Name Default cn.pool.ntp.org Description: Configures the IP address or the domain name of the NTP server 2. If the NTP server 1 is not configured or cannot be accessed, the Skype for Business phone will request the time and date from the NTP server 2. Example: local_time.ntp_server2 = 192.168.0.
Configuring Basic Features Parameters Permitted Values Default Description: Configures the time zone name. The available time zone names depend on the time zone configured by the parameter “local_time.time_zone”. For more information on the available time zone names for each time zone, refer to Appendix B: Time Zones on page 382. Example: local_time.time_zone_name = China(Beijing) Note: It works only if the value of the parameter “local_time.
Yealink Skype for Business HD IP Phones Administrator Guide 4. Select the desired location from the pull-down list of Location. 5. Enter the domain name or IP address in the Primary Server and Secondary Server field respectively. 6. Enter the desired time interval in the Synchronism (15~86400s) field. 7. Click Confirm to accept the change. To configure the SNTP settings via phone user interface: 1. Press Menu->Basic->Date & Time->General->SNTP Settings. 2.
Configuring Basic Features Procedure Time and date can be configured using the configuration files or locally. Configure the time and date manually. Parameter: Configuration File local_time.manual_time_enable .cfg Configure the time and date formats. Parameters: local_time.time_format local_time.date_format Configure the time and date manually. Configure the time and date formats.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Configures the time format. 0-Hour 12 1-Hour 24 If it is set to 0 (Hour 12), the time will be displayed in 12-hour format with AM or PM specified. If it is set to 1 (Hour 24), the time will be displayed in 24-hour format (e.g., 2:00 PM displays as 14:00). Web User Interface: Settings->Time & Date->Time Format Phone User Interface: Menu->Basic->Date & Time->Time & Date Format->Time Format local_time.
Configuring Basic Features 3. Enter the time and date in the corresponding fields. 4. Click Confirm to accept the change. To configure the time and date format via web user interface: 1. Click on Settings->Time & Date. 2. Select the desired value from the pull-down list of Time Format. 3. Select the desired value from the pull-down list of Date Format. 4. Click Confirm to accept the change. To configure the date and time manually via phone user interface: 1.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Press Save to accept the change. The time and date displayed on the LCD screen will change accordingly. To configure the time and date format via phone user interface: 1. Press Menu ->Basic->Date &Time ->Time & Date Format. 2. Press or , or the Switch soft key to select the desired date format from the Date Format field. 3.
Configuring Basic Features Parameters Permitted Values Default Description: Configures Daylight Saving Time (DST) feature. 0-Disabled 1-Enabled 2-Automatic Web User Interface: Settings->Time & Date->Daylight Saving Time Phone User Interface: Menu->Basic->Date & Time->General->SNTP Settings->Daylight Saving local_time.dst_time_type 0 or 1 0 Description: Configures the DST time type. 0-DST By Date 1-DST By Week Note: It works only if the value of the parameter “local_time.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Day of Week Last in Month: 1=the first week in a month,…, 5=the last week in a month Day of Week: 1=Monday, 2=Tuesday,…, 7=Sunday Hour of Day: 0=0am, 1=1am,…, 23=11pm Note: It works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Web User Interface: Settings->Time & Date->Start Date Phone User Interface: None local_time.
Configuring Basic Features Parameters Permitted Values Default Note: It works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Web User Interface: Settings->Time & Date->Offset(minutes) Phone User Interface: None To configure the DST via web user interface: 1. Click on Settings->Time & Date. 2. Select Disabled from the pull-down list of Manual Time. 3. Select the desired time zone from the pull-down list of Time Zone. 4.
Yealink Skype for Business HD IP Phones Administrator Guide Select the desired values of DST Start Month, DST Start Week of Month, DST Start Day of Week, Start Hour of Day; DST Stop Month, DST Stop Week of Month, DST Stop Day of Week and End Hour of Day from the pull-down lists. 7. Enter the desired offset time in the Offset(minutes) field. 8. Click Confirm to accept the change. Customizing an AutoDST Template File The time zone and corresponding DST pre-configurations exist in the AutoDST file.
Configuring Basic Features Element Type Values 0/1 iType optional 0: DST By Date 1: DST By Week Description DST time type (This item is needed if you want to configure DST.
Yealink Skype for Business HD IP Phones Administrator Guide Example 1: To modify the DST settings for the existing time zone “+5 Pakistan(Islamabad)” and add DST settings for the existing time zone “+5:30 India(Calcutta)”. Example 2: Add a new time zone (+6 Paradise) with daylight saving time 30 minutes. 3. Save this file and place it to the provisioning server (e.g., 192.168.1.100). 4. Specify the access URL of the AutoDST file in the configuration files.
Configuring Basic Features Details of Configuration Parameters: Parameters auto_dst.url Permitted Values Default URL within 511 characters Blank Description: Configures the access URL of the AutoDST file (AutoDST.xml). Example: auto_dst.url = tftp://192.168.1.100/AutoDST.xml During the auto provisioning process, the Skype for Business phone connects to the provisioning server “192.168.1.100”, and downloads the AutoDST file “AutoDST.xml”.
Yealink Skype for Business HD IP Phones Administrator Guide Phone/Web User Interface Polish Portuguese Spanish Turkish Korean (not applicable to phone user interface of T40P Skype for Business phones) Russian Loading Language Packs Languages available for selection depend on language packs currently loaded to the Skype for Business phone. You can customize the translation of the existing language on the phone user interface or web user interface.
Configuring Basic Features Available Language Associated Language Pack Italian 005.GUI.Italian.lang Polish 006.GUI.Polish.lang Portuguese 007.GUI.Portuguese.lang Spanish 008.GUI.Spanish.lang Turkish 009.GUI.Turkish.lang Korean 010.GUI.Korean.lang Russian 011.GUI.Russian.lang When adding a new language pack for the phone user interface, the language pack must be formatted as “X.GUI.name.lang” (X starts from 012, “name” is replaced with the language name).
Yealink Skype for Business HD IP Phones Administrator Guide Menu->Basic->Language. Procedure Loading language pack can only be performed using the configuration files. Specify the access URL of the phone user interface language pack. Parameter: Configuration File gui_lang.url .cfg Delete custom LCD language packs of the phone user interface. Parameter: gui_lang.delete Details of the Configuration Parameter: Parameter gui_lang.
Configuring Basic Features Parameter Permitted Values Default Description: Deletes the specified or all custom LCD language packs of the phone user interface. Example: Delete all custom language packs of the phone user interface: gui_lang.delete = http://localhost/all Delete a custom language pack of the phone user interface (e.g., 001.GUI.Chinese_S.lang): gui_lang.delete = http://localhost/001.GUI.Chinese_S.
Yealink Skype for Business HD IP Phones Administrator Guide To customize a language file: 1. Open the desired language template file (e.g., 1.English.js) using an ASCII editor. 2. Modify the characters within the double quotation marks on the right of the colon. Don’t modify the translation item on the left of the colon. The following shows a portion of the language pack “1.English.js” for the web user interface (take T46G Skype for Business phones for example): 3.
Configuring Basic Features Details of the Configuration Parameter: Parameter wui_lang.url Permitted Values Default URL within 511 characters Blank Description: Configures the access URL of the custom language pack for the web user interface. Example: wui_lang.url = http://192.168.10.25/1.English.js During the auto provisioning process, the Skype for Business phone connects to the HTTP provisioning server “192.168.10.25”, and downloads the language pack “1.English.js”.
Yealink Skype for Business HD IP Phones Administrator Guide Specifying the Language to Use The default language used on the phone user interface is English. If the language of your web browser is not supported by the Skype for Business phone, the web user interface will use English by default. You can specify the languages for the phone user interface and web user interface respectively.
Configuring Basic Features Parameters Permitted Values Default interface of T40P Skype for Business phones. Web User Interface: None Phone User Interface: Menu->Basic->Language lang.wui Refer to the following content English Description: Configures the language used on the web user interface. Permitted Values: English, Chinese Simplified, Chinese Traditional, French, German, Italian, Polish, Portuguese, Spanish, Turkish, Korean, Russian or the custom language name. Example: lang.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Press or to select the desired language. 3. Press the Save soft key to accept the change. Key As Send Key as send allows assigning the pound key (“#”) or asterisk key (“*”) as the send key. Send tone allows the phone to play a key tone when a user presses the send key. Key tone allows the phone to play a key tone when a user presses any key. Send tone works only if key tone is enabled.
Configuring Basic Features Details of Configuration Parameters: Parameters features.key_as_send Permitted Values Default 0, 1 or 2 1 Description: Configures the "#" or "*" key as the send key. 0-Disabled 1-# key 2-* key If it is set to 0 (Disabled), neither “#” nor “*” can be used as the send key. If it is set to 1 (# key), the pound key is used as the send key. If it is set to 2 (* key), the asterisk key is used as the send key.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default If it is set to 1 (Enabled), the Skype for Business phone will play a key tone when a user presses a send key. Note: It works only if the value of the parameter “features.key_tone” is set to 1 (Enabled). Web User Interface: Features->Audio->Send Sound Phone User Interface: None features.
Configuring Basic Features 3. Click Confirm to accept the change. To configure a send tone and key tone via web user interface: 1. Click on Features->Audio. 2. Select the desired value from the pull-down list of Key Tone. 3. Select the desired value from the pull-down list of Send Sound. 4. Click Confirm to accept the change. To configure send pound key via web user interface: 1. Click on Features->General Information. 2. Select the desired value from the pull-down list of Send Pound Key.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Click Confirm to accept the change. To configure a send key via phone user interface: 1. Press Menu->Features->Key as Send. 2. Press or , or the Switch soft key to select # or * from the Key as Send field, or select Disabled to disable this feature. 3. Press the Save soft key to accept the change. To configure a key tone via web user interface: 1. Press Menu-> Basic->Sounds->Key Tone. 2.
Configuring Basic Features The square bracket "[]" can be used as a placeholder for a single character [] which matches any of a set of characters. Example: "91[5-7]1234"would match “9151234”, “9161234”, “9171234”. The parenthesis "( )" can be used to group together patterns, for instance, () to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match “923”, “153”, “673”, etc. The “$” followed by the sequence number of a parenthesis means the characters placed in the parenthesis.
Yealink Skype for Business HD IP Phones Administrator Guide Skype for Business phone. Navigate to: http:///servlet?p =settings-dialnow&q=load Configure the delay time for the dial-now rule. Navigate to: http:///servlet?p =features-general&q=load Details of Configuration Parameters: Parameters dialplan.dialnow.rule.
Configuring Basic Features To create a dial-now rule via web user interface: 1. Click on Settings->Dial Plan->Dial-now. 2. Enter the desired value in the Rule field. 3. Click Add to add the dial-now rule. To configure the delay time for the dial-now rule via web user interface: 1. Click on Features->General Information. 2. Enter the desired time within 0-14 (in seconds) in the Time-Out for Dial-Now Rule field. 3. Click Confirm to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide files. You can ask the distributor or Yealink FAE for dial-now template. You can also obtain the dial-now template online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. For more information on obtaining the dial-now template, refer to Obtaining Configuration Files/Resource Files on page 96.
Configuring Basic Features Procedure Specify the access URL of the dial-now template using configuration files. Configure the access URL of the Configuration File .cfg dial-now template. Parameter: dialplan_dialnow.url Details of Configuration Parameters: Parameters dialplan_dialnow.url Permitted Values Default URL within 511 characters Blank Description: Configures the access URL of the dial-now rule template file. Example: dialplan_dialnow.url = http://192.168.10.25/dialnow.
Yealink Skype for Business HD IP Phones Administrator Guide Specify the time (in seconds) the Skype for Business phone waits before automatically dialing out the hotline number. Parameter: features.hotline_delay Configure the hotline number. Specify the time (in seconds) the Skype for Business phone waits before automatically dial out the Web User Interface hotline number. Navigate to: http:///servlet?p Local =features-general&q=load Configure the hotline number.
Configuring Basic Features Parameter Permitted Values Default Configures the waiting time (in seconds) for the Skype for Business phone to automatically dial out the hotline number. If it is set to 0 (0s), the Skype for Business phone will immediately dial out the preconfigured hotline number when you lift the handset, press the Speakerphone/off-hook key or press the line key.
Yealink Skype for Business HD IP Phones Administrator Guide Contact Management Your phone can display local contacts, Skype for Business contacts and Outlook contacts. Users can access directory lists by pressing the Directory or Dir soft key when the Skype for Business phone is idle. Skype for Business Directory The Skype for Business directory on your phone displays all Skype for Business contacts on your Skype for Business client.
Configuring Basic Features The contact is added to the selected group. To view Skype for Business contacts via phone user interface: 1. Press the Directory soft key. 2. Select the desired group (e.g., Favorites, Delegates, Bosses or Other Contacts) of Skype for Business directory and then press the Enter soft key. Skype for Business Favorites You can add your Skype for Business contacts as favorites via your Skype for Business client only. To add contacts as favorites via Skype for Business client: 1.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Click Add to Favorites. You can view the Skype for Business favorites in the Skype for Business directory or on the idle screen. To view Skype for Business favorites in the Skype for Business directory: 1. Press Directory-> Favorites. In addition, Skype for Business favorites of T48G/T46G/T42G/T41P Skype for Business phones are also displayed on the idle screen by default.
Configuring Basic Features To view the Skype for Business favorites on the idle screen (take T46G as an example): 1. By default, Skype for Business favorites are displayed behind the local favorites on the idle screen. Monitoring Status Changes using Line Key LED Indicator The line key LEDs on your phone can monitor Skype for Business favorites for status changes on the phone. For example, you can view the line key LED on the phone to monitor the status of a friend’s line (busy or idle).
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Business favorites are off. If it is set to 0 (Enabled), the line key LED indicators vary depending on the status of your Skype for Business favorites. Note: It is only applicable to T46G/T42G/T41P Skype for Business phones. Web User Interface: Features->LED-> Line Key Led Light On Phone User Interface: None To configure the line key LED indicator via web user interface: 1. Click on Features->LED. 2.
Configuring Basic Features LED Status Description The Skype for Business favorite is away. The Skype for Business favorite is unknown. Off The Skype for Business favorite is offline. Your phone is locked. Local Directory Yealink Skype for Business phones also maintain a local directory. The T48G/T46G/T42G/T41P Skype for Business phones can store up to 1000 contacts. The T40P Skype for Business phones can store up to 100 contacts.
Yealink Skype for Business HD IP Phones Administrator Guide Element Values Description mobile_number String Mobile number of the contact. other_number String Other number of the contact. address String Contact’s address. Valid Value: -1 or 0 Since the Skype for Business line - -1 stands for Auto (the first registered line) - 0 stands for line1 phones only support 1 account, so no matter -1 or 0 is selected, the contact will all be added to account 1.
Configuring Basic Features 3. Specify the values within double quotes. For example: 4. Save the change and place this file to the provisioning server. 5. Specify the access URL of the custom local contact template in the configuration files. For example: local_contact.data.url = tftp://192.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Configures the access URL of the local contact file (*.xml). Example: local_contact.data.url = http://192.168.10.25/contact.xml Web User Interface: Directory->Local Directory->Import Local Contact File Phone User Interface: None To add a contact to the local directory via web user interface: 1. Click on Directory->Local Directory. 2.
Configuring Basic Features 2. Click Browse to locate a contact list file (the file format must be *.xml) from your local system. 3. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, Continue?". 4. Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: 1. Click on Directory->Local Directory.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Click Browse to locate a contact list file (the file format must be *.csv) from your local system. 3. (Optional.) Check the Show Title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file. 4. Click Import CSV to import the contact list. 5. (Optional.) Mark the On radio box in the Delete Old Contacts field.
Configuring Basic Features To add a contact to the local directory via phone user interface: 1. Press Directory->Local Directory->All Contacts. 2. Press the Add soft key. 3. Enter name, address, work number, mobile number, home number, title and email in the corresponding fields. 4. Press or , or the Switch soft key to select the desired ring tone from the Ring field. 5. Press the Save soft key to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide Favorites display consecutively, according to their index numbers. The contact with the lowest number displays first. 6. Click Add to add the contact. To add a local favorite via phone user interface: 1. Press Directory->Local Directory->Favorites. 2. Press Add soft key. 3. Enter the contact name, address, work number, mobile number, home number, title and email in the corresponding fields. 4.
Configuring Basic Features Managing Local Favorites Local favorites and Skype for Business favorites of T48G/T46G/T42G/T41P Skype for Business phones are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites. You can configure whether to display local favorites on the idle screen and configure the display order of the local favorites. This feature is not applicable to T40P Skype for Business phones.
Yealink Skype for Business HD IP Phones Administrator Guide For T42G/T41P: Local favorite is indicated by an icon. The following figure shows a sample Favorites list. When the number of favorite contacts is more than 5, the line key located in the bottom right corner of the screen will be used to turn pages. Press it to view other favorites. Note Only Skype for Business favorites have presence status. Procedure Local favorites can be configured using the configuration files or locally.
Configuring Basic Features Details of the Configuration Parameter: Parameter sfb.local_favorite.enable Permitted Values Default 0 or 1 1 Description: Enables or disables the Skype for Business phone to display local favorites on the idle screen. 0-Disabled 1-Enabled If it is set to 0 (Disabled), only Skype for Business favorites are displayed on the idle screen. Note: It is only applicable to T48G/T46G/T42G/T41P Skype for Business phones.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Depending on your selection: - If Disabled is selected, only Skype for Business favorites are displayed on the idle screen. - If Preferential is selected, local favorites will be displayed before the Skype for Business favorites on the idle screen. - If General is selected, the local favorites will be displayed after the Skype for Business favorites on the idle screen. 4. Click Confirm to accept the change.
Configuring Basic Features Configures the phone to display a directory called Outlook Contacts. Parameter: exchange.outlook_contact.enable Configure the maximum outlook contacts that can be downloaded from the Microsoft Exchange Server. Parameter: exchange.outlook_contact.request_number Details of the Configuration Parameter: Parameter phone_setting.search_outlook_c ontacts.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values phone_setting.outlook_contacts. Integer from 0 to Default None update_time 100 10 Description: It configures the interval (in minutes) for the phone to automatically check if any outlook contacts update available on Microsoft Exchange Server. If it is set to 10 (in minutes), the phone will check if any outlook contact update available on the Microsoft Exchange Server every 10 minutes.
Configuring Basic Features Parameter Permitted Values Default For T42G/T41P: The maximum value is 300. For T40P: The maximum value is 100. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: None Phone User Interface: None Adding Outlook Contacts To add an Outlook contact via Microsoft Outlook software: 1. Click People at the bottom of the screen. 2. Click HOME->New Contacts. 3.
Yealink Skype for Business HD IP Phones Administrator Guide the LCD screen. The search results are from your Skype for Business contacts, local contacts and Microsoft Outlook contacts. Viewing Outlook Contacts If you have configured the T48G Skype for Business phones to display a directory named Outlook Contacts using parameter ”exchange.outlook_contact.enable”, the Outlook Contacts directory will include your Outlook contacts.
Configuring Basic Features Procedure Call log can be configured using the configuration files or locally. Configure call log feature. Configuration File .cfg Parameter: features.save_call_history Configure call log feature. Web User Interface Local Navigate to: http:///servlet?p =features-general&q=load Phone User Interface Configure call log feature. Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 1 features.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of Save Call Log. 3. Click Confirm to accept the change. To configure call log feature via phone user interface: 1. Press Menu->Features->History Setting. 2. Press or , or the Switch soft key to select the desired value from the History Record field. 3. Press the Save soft key to accept the change.
Configuring Basic Features To view the call logs on your local system: 1. Open the folder where you save the call logs. 2. Double-click the call logs file that is in .xml format. The following figure shows a portion of a call logs file: Missed Call Log Missed call log allows the Skype for Business phone to display the number of missed calls with an indicator icon on the idle screen, and to log missed calls in the Missed Calls list when the Skype for Business phone misses calls.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default If it is set to 0 (Disabled), the Skype for Business phone does not display indicator on the idle screen and log the missed call in the Missed Calls list when missed calls. If it is set to 1 (Enabled), the Skype for Business phone displays a message on the idle screen and logs the missed call in the Missed Calls list when missed calls. Note: It works only if the value of the parameter “features.
Configuring Basic Features avatar. Navigate to: http:///servlet?p=fe atures-general&q=load Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 1 features.call_history_contacts_avator.enable Description: Enables or disables the history record to display the contact avatars. 0-Disabled 1-Enabled If it is set to 0 (Disabled), the history records do not display contact avatars. If it is set to 1 (Enabled), the history records display contact avatars.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of History Record Contacts Avatar. 3. Click Confirm to accept the change. To configure contacts avatar feature via phone user interface: 1. Press Menu->Features->History Setting. 2. Press or , or the Switch soft key to select the desired value from the Contacts Avatar field. 3. Press the Save soft key to accept the change.
Configuring Basic Features Configure dial search delay feature. Web User Interface Local Navigate to: http:///servlet?p =features-general&q=load Details of the Configuration Parameter: Parameter sfb.search_delay_time Permitted Values Integer from 1 to 10 Default 1 Description: Configures the delay time (in seconds) for the Skype for Business phone to automatically display the search results on the dialing screen. Example: sfb.
Yealink Skype for Business HD IP Phones Administrator Guide Live Dialpad Live dialpad allows Skype for Business phones to automatically dial out the entered phone number after a specified period of time. Procedure Live dialpad can be configured using the configuration files or locally. Configure live dialpad. Configuration File .cfg Parameters: phone_setting.predial_autodial phone_setting.inter_digit_time Configure live dialpad.
Configuring Basic Features Parameters Permitted Values Default Web User Interface: None Phone User Interface: None To configure live dialpad via web user interface: 1. Click on Settings->Preference. 2. Select the desired value from the pull-down list of Live Dialpad. 3. Click Confirm to accept the change. Call Waiting Call waiting allows Skype for Business phones to receive a new incoming call when there is already an active call.
Yealink Skype for Business HD IP Phones Administrator Guide Navigate to: http:///servlet?p =features-general&q=load Configure call waiting tone. Navigate to: http:///servlet?p =features-audio&q=load Phone User Interface Configure call waiting and call waiting tone. Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 1 call_waiting.enable Description: Enables or disables call waiting feature.
Configuring Basic Features Parameters Permitted Values Default Phone User Interface: Menu->Features->Call Waiting->Play Tone To configure call waiting via web user interface: 1. Click on Features->General Information. 2. Select the desired value from the pull-down list of Call Waiting. 3. Click Confirm to accept the change. To configure call waiting tone via web user interface: 1. Click on Features->Audio. 2. Select the desired value from the pull-down list of Call Waiting Tone. 3.
Yealink Skype for Business HD IP Phones Administrator Guide Waiting field. 3. Press or , or the Switch soft key to select the desired value from the Play Tone field. 4. Press the Save soft key to accept the change. Auto Answer Auto answer allows Skype for Business phones to automatically answer an incoming call. Skype for Business phones will not automatically answer the incoming call during a call even if auto answer is enabled. Auto answer is configurable on a per-line basis.
Configuring Basic Features Parameters Permitted Values Default 0-Disabled 1-Enabled If it is set to 1 (Enabled), the Skype for Business phone can automatically answer an incoming call. Note: The Skype for Business phone cannot automatically answer the incoming call during a call even if auto answer is enabled. Web User Interface: Account->Basic->Auto Answer Phone User Interface: Menu->Features->Auto Answer->Line 1->Auto Answer features.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Enter the desired time in the Auto-Answer Delay(1~4s) field. 3. Click Confirm to accept the change. To configure auto answer via phone user interface: 1. Press Menu->Features->Auto Answer->Line 1-> Auto Answer. 2. Press or , or the Switch soft key to select the desired value from the Auto Answer field. 3. Press the Save soft key to accept the change.
Configuring Basic Features =features-general&q=load Details of the Configuration Parameter: Parameter features.busy_tone_delay Permitted Values Default 0, 3 or 5 0 Description: Configures the duration time (in seconds) for the busy tone. When one party releases the call, a busy tone is audible to the other party indicating that the call connection breaks. 0-0s 3-3s 5-5s If it is set to 3 (3s), a busy tone is audible for 3 seconds on the Skype for Business phone.
Yealink Skype for Business HD IP Phones Administrator Guide Return Code When Refuse Return code when refuse defines the return code and reason of the SIP response message for the refused call. The caller’s phone LCD screen displays the reason according to the received return code.
Configuring Basic Features Parameter Permitted Values Default Here” when the callee rejects the incoming call. Web User Interface: Features->General Information->Return Code When Refuse Phone User Interface: None To specify the return code and the reason when refusing a call via web user interface: 1. Click on Features->General Information. 2. Select the desired value from the pull-down list of Return Code When Refuse. 3. Click Confirm to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide Procedure 180 ring workaround can be configured using the configuration files or locally. Configure 180 ring workaround. .cfg Configuration File Parameter: phone_setting.is_deal180 Configure 180 ring workaround. Web User Interface Local Navigate to: http:///servlet?p =features-general&q=load Details of the Configuration Parameter: Parameter phone_setting.
Configuring Basic Features 2. Select the desired value from the pull-down list of 180 Ring Workaround. 3. Click Confirm to accept the change. Call Hold Call hold provides a service of placing an active call on hold. The purpose of call hold is to pause activity on the existing call so that you can use the phone for another task (e.g., to place or receive another call).
Yealink Skype for Business HD IP Phones Administrator Guide =features-general&q=load Details of Configuration Parameters: Parameters features.play_hold_tone.enable Permitted Values Default 0 or 1 1 Description: Enables or disables the Skype for Business phone to play a warning tone when there is a call on hold. 0-Disabled 1-Enabled Web User Interface: Features->General Information->Play Hold Tone Phone User Interface: None features.play_hold_tone.
Configuring Basic Features 3. Enter the desired time in the Play Hold Tone Delay field. 4. Click Confirm to accept the change. Music on Hold Music on Hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the party who has been placed on hold. When a call is placed on hold, the Skype for Business phone will play built-in ring tone to the held party. Procedure Music on hold can be configured using the configuration file only.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Enables or disables the Music on Hold feature when placing an active call on hold. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the Skype for Business phone will play music to the held party when placing an active call on hold. Web User Interface: None Phone User Interface: None Call Forward Call forward allows users to redirect an incoming call to a third party or voicemail box.
Configuring Basic Features Procedure Call forward can be configured using the configuration files or locally. Configure diversion/history-info feature. Parameter: .cfg Configuration File features.fwd_diversion_enable Configure forward international. Parameter: forward.international.enable Configure diversion/history-info feature. Configure forward international.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the Skype for Business phone to forward incoming calls to international numbers (the prefix is 00). 0-Disabled 1-Enabled Web User Interface: Features->General Information->Fwd International Phone User Interface: Menu-> Advanced (default password: admin)->FWD International->FWD International To configure Diversion/History-Info feature via web user interface: 1.
Configuring Basic Features 2. Select the desired value from the pull-down list of Fwd International. 3. Click Confirm to accept the change. To enable call forward via phone user interface: 1. Press Menu->Features->Call Forward. 2. Press 3. Depending on your selection: a) or to select the desired forwarding type. If you select Forward to Voice Mail, and press the Save soft key. The prompting message “Forward to Voice Mail” appears on the LCD screen.
Yealink Skype for Business HD IP Phones Administrator Guide To configure forward international via phone user interface: 1. Press Menu-> Advanced (default password: admin) ->FWD International. 2. Press or , or the Switch soft key to select the desired value from the FWD International field. 3. Press the Save soft key to accept the change. Team-Call Group A team-call group is a team of people who can answer your work calls.
Configuring Basic Features 6. In the Team-Call Group dialog box, click Add to choose team-call group members. 7. Click the Ring your team-call group after this many seconds pull-down list to determine when your team-call group members' phones ring. 8. Click OK. 9. Click OK in the My Team-Call Group dialog box. 10. Click OK in the Options dialog box. Simultaneous ringing is enabled for all assigned team-call members.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Enables or disables the phone to play a distinct ringtone for team-call. 0-Disabled 1-Enabled If it is set to 0 (Disabled), incoming calls to team-call group will use the phone's ring tone. The phone's ring tone is configured by the parameter "phone_setting.ring_type". If it is set to 1 (Enabled), you can set a distinct ringtones for team-call.
Configuring Basic Features Response Group If you sign into the phone using Onprem account, you can use response groups feature. Current Online environment does not support this feature. If your organization has groups of people who answer and manage certain types of calls, such as for customer service, an internal help desk, or general telephone support for a department, you can deploy the Response Group application to manage these types of calls.
Yealink Skype for Business HD IP Phones Administrator Guide Response Group Ringtone Response group ring tone feature allows the phone to play a distinct ringtone when receiving a response group call. Procedure Response group ring tone can be configured using the configuration files or locally. Configure a ring tone for the response group calls. Configuration .cfg File Parameter: phone_setting.rsg_call_ring.enable phone_setting.
Configuring Basic Features Parameter Permitted Values Default Silent.wav, Splash.wav or custom ring tone name (e.g., Customring.wav). Example: To configure a phone built-in ring tone (e.g., Ring6.wav): phone_setting.rsg_call_ring_type = Ring6.wav To configure a custom ring tone (e.g., Customring.wav): phone_setting.rsg_call_ring_type = Customring.
Yealink Skype for Business HD IP Phones Administrator Guide Navigate to: http:///servlet?p=fea tures-general&q=load Details of Configuration Parameters: Parameters transfer.multi_call_trans_enable Permitted Values Default 0 or 1 1 Description: Enables or disables the Skype for Business phone to select transfer-to party's call (a new call or another existing call) during multiple calls when user presses the Tran soft key.
Configuring Basic Features 2. Select the desired value from the pull-down list of Allow Trans Exist Call. 3. Click Confirm to accept the change. Call Number Filter Call number filter feature allows Skype for Business phone to automatically filter designated characters when dialing. Procedure Call number filter can be configured using the configuration files or locally. Configure the characters that the Skype Configuration File .cfg for Business phone filters when dialing.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters features.call_num_filter Permitted Values Default String within 99 characters Blank Description: Configures the characters that the Skype for Business phone filters when dialing. If the dialed number contains configured characters, the Skype for Business phone will automatically filter these characters when dialing. Example: features.
Configuring Basic Features 2. Enter the desired character in the Call Number Filter field. 3. Click Confirm to accept the change. Allow Mute You can mute the microphone of the active audio device during an active call, and then the other party cannot hear you. If allow mute feature is disabled, you cannot mute an active call. Procedure Allow mute can be configured using the configuration files or locally. Configure allow mute feature. Configuration File .cfg Parameters: features.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters features.allow_mute Permitted Values Default 0 or 1 1 Description: Enables or disables the Skype for Business phone to mute an active call. 0-Disabled 1-Enabled Web User Interface: Features->General Information->Allow Mute Phone User Interface: None To configure allow mute via web user interface: 1. Click on Features->General Information. 2.
Configuring Basic Features useful for users who often access mailbox from the Skype for Business phone in a secure office. Procedure Voice mail without PIN can be configured using the configuration files. Configure voice mail without PIN. Configuration File .cfg Parameters: account.1.voice_mail.skin_pin.enable Details of Configuration Parameters: Parameters account.1.voice_mail.skin_pin.
Yealink Skype for Business HD IP Phones Administrator Guide 1. LIS URI 2. Enhanced Emergency Enabled 3. Location Required 4. Emergency Dial String 5. Emergency Dial Mask 6. Secondary Location Source 7. Notify URI 8. Conf URI 9. Conf Mode Sample: ms-subnet: 192.168.1.0.
Configuring Basic Features Note If user’s presence status is DND before dialing an emergency number, it will reset to Available from DND when a 911 number is dialed. E911 Location Tip The network administrator configures geographical location on Skype for Business Server for users. After user signs in, the geographical location is downloaded via in-band provisioning.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the idle screen to display the notification “Location is not set” when the location of the Skype for Business phone is not set. 0-Disabled 1-Enabled Web User Interface: Features->General Information->E911 Location Tip Phone User Interface: None To configure E911 location tip via web user interface: 238 1. Click on Features->General Information. 2.
Configuring Basic Features Boss-Admin Feature The boss-admin feature, which is also called boss-delegate feature, enables a "boss" phone and delegates’ phones to ring simultaneously when a user calls the boss. When one party answers the call, the other phone will stop ringing. A boss can assign delegates and delegates can manage calls on behalf of the boss’s line. For more information, refer to Yealink phone-specific user guide. Assigning Delegates To assign delegates using Skype for Business client: 1.
Yealink Skype for Business HD IP Phones Administrator Guide 6. In the Delegates dialog box, click Add. Each delegate must be a Skype for Business contact. 7. Click the Ring your delegates after this many seconds pull-down list to determine when your delegates' phones ring. 8. Click OK. 9. Click OK in the Delegates dialog box. 10. Click OK in the Options dialog box.
Configuring Basic Features 3. Click Edit my delegate members. 4. Check the checkbox of the delegate you want to remove. 5. Click Remove. 6. Click OK in the Delegates dialog box. 7. Click OK in the Options dialog box. For example, if the boss removes the delegate whose extension is 2216, then the Skype for Business phone is able to accept a Notification of modified delegate list and the NOTIFY contains a list of current provisioned delegate: PAGE 264Yealink Skype for Business HD IP Phones Administrator Guide Boss-Line Ringtone As a delegate, you can set a distinct ringtone for your assigned bosses' lines. When you receive incoming calls from your assigned bosses or your assigned bosses receives incoming calls, your phone will play this ringtone. Procedure Boss-line ringtone can be configured using the configuration files or locally. Configure a distinct ringtone for assigned Configuration File bosses' lines. .
Configuring Basic Features To set a ringtone for assigned bosses' lines via phone user interface: 1. Press Menu->Basic->Sounds->Ring Tones->Boss Line. 2. Press or to select a boss. 3. Press or to select a ring tone. 4. Press the Save soft key to accept the change. Delegates-call Ringtone As a boss, you can set a distinct ringtone for incoming calls from your assigned delegates' lines. Procedure Delegates-call ringtone can be configured using the configuration files or locally.
Yealink Skype for Business HD IP Phones Administrator Guide To set a ringtone for the assigned delegates' lines via phone user interface: 1. Press Menu->Basic->Sounds->Ring Tones->Delegates-call. 2. Press or to select a delegate. 3. Press or to select a ring tone. 4. Press the Save soft key to accept the change. Calendar Yealink Skype for Business phones integrates with the Microsoft Exchange calendar feature.
Configuring Basic Features Setting up an Appointment in Outlook To set up an appointment in outlook: 1. Open Outlook and go to your calendar. 2. Click Home->New Items->More Items->Recurring Appointment. 3. Enter the appointment time. 4. Click OK. 5. Enter a subject, location and the appointment content. 6. Click Save & Close. A reminder will display on the phone screen 15 minutes before the appointment starts. Setting up a Meeting in Outlook To set up a meeting in outlook: 1.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Click Home->New Items->More Items->Recurring Meeting. 3. Enter the meeting time. 4. Click OK. 5. In the To box, enter the email addresses of your invitees. 6. Enter a subject, location and the meeting content. 7. Click Send. A reminder will display on the phone screen of organizer and invitees 15 minutes before the meeting starts. Setting up an Event in Outlook To set up an event in outlook: 1.
Configuring Basic Features 2. Click Home->New Items->More Items->Recurring Event. 3. Enter the event time. 4. Click OK. 5. Enter a subject, location and the event content. 6. Click Save & Close. A reminder will display on the phone screen 15 minutes before the event starts. Using the Calendar To use the calendar feature on your phone, you must sign into the phone using User Sign-in or Web Sign-in method.
Yealink Skype for Business HD IP Phones Administrator Guide phone_setting.calendar.update_time Details of Configuration Parameters: Parameters sfb.calendar.enable Permitted Values Default 0 or 1 1 Description: Enables or disables the calendar feature. 0-Disabled 1-Enabled If it is set to 1 (Enabled), user can use calendar feature on the Skype for Business phone. If it is set to 0 (Disabled), user cannot use calendar feature on the Skype for Business phone.
Configuring Basic Features The calendar displays the schedules of today by default. No. Name 1 Month view 2 Day view Description Shows all the days which have schedules in the selected month. Shows all schedules of the selected day, including the subject, start and end time. Shows the details of the selected schedule, including 3 Schedule view the subject, participants, organizer, start and end time, location and content. 2. Press the Back soft key to return to the pervious screen.
Yealink Skype for Business HD IP Phones Administrator Guide If you receive a reminder of a Skype conference, you can: Press the Ignore soft key to permanently remove the reminder from the screen and stop all future reminders for the Skype conference. Press the Snooze soft key to temporarily remove the reminder from the screen, until the next schedule reminder. The reminder will appear every 5 minutes before the Skype conference starts.
Configuring Basic Features Procedure BToE can be configured using the configuration files. Configure BToE feature. Parameters: sip.btoe.enable Configuration File .cfg features.sign_in_via_btoe.enable Configures the BToE pairing mode. Parameters: sip.btoe.pairing_mode Configure BToE feature. Configures the BToE pairing mode. Web User Interface Navigate to: http:///servlet?p=settin Local gs-btoe&q=load Phone User Interface Configure BToE feature.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the user to sign into the phone via PC. 0-Disabled 1-Enabled Note: It works only if the value of the parameter “sip.btoe.enable” is set to 1 (Enabled). If it is set to 1 (Enabled), make sure your phone has paired with the Skype for Business client using BToE software, so that you can sign into the phone via PC. Web User Interface: None Phone User Interface: None sip.btoe.
Configuring Basic Features 3. Select the desired generation from the pull-down list of BToE Pairing Mode. 4. Click Confirm to accept the change. To configure BToE feature via phone user interface: 1. Press Menu-> Features->BToE. 2. Press or , or the Switch soft key to select Enabled from the BToE field. 3. Press or , or the Switch soft key to select the desired pairing mode from the BToE Pairing Mode field. The default value is Auto. 4.
Yealink Skype for Business HD IP Phones Administrator Guide Now you will sign into your phone with the same account on your client. You can manage calls on your phone using the Skype for Business client. EXP40 Expansion Module The Yealink EXP40 expansion module is an ideal choice for receptionists, administrative assistants, call center agents, power-users, and executives who need to handle large call volumes on a daily basis.
Configuring Basic Features 2. Select the desired contact group from the pull-down list of ModuleX (X ranges from 1 to 6 depending on the amount of the connected EXP40). 3. Click Confirm to accept the change. The selected contact group will be displayed on the selected expansion module. To assign contact group to the EXP40 expansion module via phone user interface: 1. Press Menu->Basic->Exp Module. 2.
Yealink Skype for Business HD IP Phones Administrator Guide Procedure EXP key LED indicator can be configured using the configuration files or locally. Configure the EXP key LED indicator. Configuration File .cfg Parameter: phone_setting.exp40_led.enable Configure the EXP key indicator LED. Web User Interface Local Navigate to: http:///servlet?p=f eatures-powerled&q=load Details of Configuration Parameters: Parameter phone_setting.exp40_led.
Configuring Basic Features 2. Select the desired value from the pull-down list of Exp Led Light On. 3. Click Confirm to accept the change. The EXP key LED indicators on the EXP40 expansion module: LED Status Solid green Description The Skype for Business contact is available. The Skype for Business contact is busy. The Skype for Business contact is Do Not Disturb. The call of your Skype for Business contact is parked. The call of your Skype for Business contact is placed on Solid red hold.
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Configuring Advanced Features Configuring Advanced Features This chapter provides information for making configuration changes for the following advanced features: Multicast Paging Action URI Quality of Experience Multicast Paging Multicast paging allows Skype for Business phones to send/receive Real-time Transport Protocol (RTP) streams to/from the pre-configured multicast address(es) without involving SIP signaling.
Yealink Skype for Business HD IP Phones Administrator Guide Configure the multicast paging group name for a paging list key. Parameter: multicast.paging_address.X.label Specify a multicast codec for the Skype for Business phone to send the RTP stream. Navigate to: http:///servlet?p=f eatures-general&q=load Web User Interface Configure the multicast IP address and port number for a paging list key. Configure the multicast paging group Local name for a paging list key.
Configuring Advanced Features Parameters Permitted Values Default (X ranges from 1 to 10) Description: Configures the IP address and port number of the multicast paging group in the paging list. It will be displayed on the LCD screen when placing the multicast paging call. Example: multicast.paging_address.1.ip_address = 224.5.6.20:10008 multicast.paging_address.2.ip_address = 224.1.6.25:1001 Note: The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired codec from the pull-down list of Multicast Codec. 3. Click Confirm to accept the change. To configure two sending multicast addresses via web user interface: 1. Click on Directory->Multicast IP. 2. Enter the sending multicast address and port number in the Paging Address field. 3. Enter the label in the Label field. The label will appear on the LCD screen when sending the RTP multicast. 4.
Configuring Advanced Features 2. Press or to select a desired paging group. 3. The default tag is Empty if it is not configured before. 4. Press the Option soft key, and then press the Edit soft key. 5. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. 6. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 7. Enter the group name in the Label field. 8. Press the Save soft key to accept the change. 9.
Yealink Skype for Business HD IP Phones Administrator Guide differently depending on the configurations of Paging Barge and Paging Priority Active. Paging Barge This parameter defines the priority of the voice call in progress, and decides how the Skype for Business phone handles the incoming multicast paging calls when there is already a voice call in progress. If the value of the parameter is configured as disabled, all incoming multicast paging calls will be automatically ignored.
Configuring Advanced Features Details of Configuration Parameters: Parameters multicast.listen_address.X.ip_address (X ranges from 1 to 10) Permitted Values Default IP address: port Blank Description: Configures the multicast address and port number that the Skype for Business phone listens to. Example: multicast.listen_address.1.ip_address = 224.5.6.20:10008 Note: The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Integer from 0 to 10 10 Web User Interface: Directory->Multicast IP->Paging Priority Active Phone User Interface: None multicast.receive_priority.priority Description: Configures the priority of the voice call (a normal phone call rather than a multicast paging call) in progress. 1 is the highest priority, 10 is the lowest priority.
Configuring Advanced Features 3. Enter the label in the Label field. The label will appear on the LCD screen when receiving the RTP multicast. 4. Click Confirm to accept the change. To configure paging barge and paging priority active features via web user interface: 1. Click on Directory->Multicast IP. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority Active. 4. Click Confirm to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide Action URI HTTP/HTTPS GET Request Action URI allows Skype for Business phones to interact with web server application by receiving and handling an HTTP or HTTPS GET request. When receiving a GET request, the Skype for Business phone will perform the specified action and respond with a 200 OK message. A GET request may contain variable named as “key” and variable value, which are separated by “=”.
Configuring Advanced Features Details of the Configuration Parameter: Parameter features.action_uri.enable Permitted Values Default 0 or 1 0 Description: Enables or disables the Skype for Business phone to receive the action URI requests. 0-Disabled 1-Enabled Web User Interface: None Phone User Interface: None features.action_uri_limit_ip IP address or any Blank Description: Configures the IP address of the server from which the Skype for Business phone receives the action URI requests.
Yealink Skype for Business HD IP Phones Administrator Guide Multiple IP addresses are separated by commas. If you enter “any” in this field, the Skype for Business phone can receive and handle GET requests from any IP address. If you leave the field blank, the Skype for Business phone cannot receive or handle any HTTP GET request. 3. Click Confirm to accept the change. Capturing the Current Screen of the Phone You can capture the screen display of the Skype for Business phone using the action URI.
Configuring Advanced Features The browser will display an image showing the Skype for Business phone’s current screen. You can save the image to your local system. - Else, the browser will display an image showing the Skype for Business phone’s current screen directly. You can save the image to your local system. Note Frequent capture may affect the Skype for Business phone performance. Yealink recommend you to capture the phone screen display within a minimum interval of 4 seconds.
Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default features.report_qoe.when_bad_quality.enable 0 or 1 1 Description: Enables or disables the phone to send Quality of Experience (QoE) metrics to a server for monitoring and diagnostics purposes when voice quality on phone calls is poor.
Configuring Advanced Features Fields Element Attribute RemoteContactURI LocalUserAgent RemoteUserAgent RemotePAI v2:MediationServerBypas sFlag v2:TrunkingPeer v2:RegisteredInside CallId FromTag ToTag Start End VQSessionReport:MediaLine Description xmlns InboundStream xmlns:v2 OutboundStream xmlns:v3 Label MediaLine:Description Connectivity Security Offerer Transport NetworkConnectivityInfo LocalAddr RemoteAddr CaptureDev RenderDev ReflexiveLocalIPAddress v3:ReflexiveLocalIPAddre ss v3:MidCallRepo
Yealink Skype for Business HD IP Phones Administrator Guide Fields Description:LocalAddr Element Attribute IPAddr Port SubnetMask v2:MACAddr Description:RemoteAddr IPAddr Port SubnetMask Description:CaptureDev Name Driver Description:RenderDev Name Driver Description:ReflexiveLocalIP Address IPAddr Port MediaLine:InboundStream Network Payload QualityEstimates InboundStream:Network Jitter PacketLoss BurstGapLoss Delay Utilization Network:Jitter InterArrival InterArrivalSD InterArrivalMax N
Configuring Advanced Features Fields Element Attribute v4:JitterBufferSizeAvg v4:JitterBufferSizeMax v4:JitterBufferSizeMin v4:NetworkJitterAvg v4:NetworkJitterMax v4:NetworkJitterMin Audio:Signal SignalLevel NoiseLevel SpeakerGlitchRate v2:InitialSignalLevelRMS v2:RxAvgAGCGain v3:RecvSignalLevelCh1 v3:RecvNoiseLevelCh1 v4:RenderSignalLevel v4:RenderNoiseLevel v4:RenderLoopbackSigna lLevel QualityEstimates:Audio RecvListenMOS RecvListenMOSMin RecvListenMOSAlg NetworkMOS Audio:NetworkMOS OverallAvg
Yealink Skype for Business HD IP Phones Administrator Guide Fields Element Attribute SampleRate Signal Audio:Signal SignalLevel NoiseLevel MicGlitchRate EchoPercentMicIn EchoPercentSend SendSignalLevelCh1 SendNoiseLevelCh1 OutboundStream:QualityEsti mates:Audio SendListenMOS SendListenMOSMin SendListenMOSAlg You can log into the QoE Monitoring Server to view intuitive QoE information.
Configuring Audio Features Configuring Audio Features This chapter provides information for making configuration changes for the following audio features: Pre Dial Tone Phone Ring Tones Private Line Tones Redial Tone Tones Voice Mail Tone Headset Prior Ringer Device for Headset Dual Headset Sending Volume Audio Codecs Acoustic Clarity Technology DTMF Pre Dial Tone Pre dial tone allows Skype for Business phones to play key tone in following situations: -
Yealink Skype for Business HD IP Phones Administrator Guide =features-audio&q=load Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 sfb.pre_dial_tone.enable Description: Enables or disables the Skype for Business phones to play key tone in following situations: For T48G/T46G/T42G/T41P/T40P Skype for Business phones: Enter phone numbers without picking up the handset.
Configuring Audio Features The ring tone format must meet the following: Skype for Business phone Format Single File Size Total File Size T48G/T46G .wav <=8MB <=20MB T42G/T41P/T40P .wav <=100KB <=100KB Model Note The ring tone file format must be *.wav. Procedure Ring tones can be configured using the configuration files or locally. Configure a ring tone for the Skype for Business phone. Parameter: phone_setting.ring_type Specify the access URL of the .cfg custom ring tone.
Yealink Skype for Business HD IP Phones Administrator Guide Configure a ring tone on a per-line basis. Navigate to: http:///servle t?p=account-basic&q=load&acc =0 Configure a ring tone for the Phone User Interface Skype for Business phone. Configure a ring tone for the account. Details of the Configuration Parameter: Parameters phone_setting.ring_type Permitted Values Refer to the following content Default Ring1.
Configuring Audio Features Parameters Permitted Values Default account.1.ringtone.ring_type = Common It means the account will use the ring tone selected for the Skype for Business phone configured by the parameter "phone_setting.ring_type". Permitted Values: Common, Ring1.wav, Ring2.wav, Ring3.wav, Ring4.wav, Ring5.wav, Ring6.wav, Ring7.wav, Ring8.wav, Silent.wav, Splash.wav or custom ring tone name (e.g., Customring.wav).
Yealink Skype for Business HD IP Phones Administrator Guide 3. Click Upload to upload the file. The custom ring tone appears in the pull-down list of Ring Type. To change the ring tone for the Skype for Business phone via web user interface: 1. Click on Settings->Preference. 2. Select the desired ring tone from the pull-down list of Ring Type. 3. Click Confirm to accept the change. To change the ring tone for the account via web user interface: 282 1. Click on Account->Basic. 2.
Configuring Audio Features To select a ring tone for the phone via phone user interface: 1. Press Menu->Basic->Sounds->Ring Tones->Normal Ringtone. 2. Press 3. Press the Save soft key to accept the change. or to select the desired ring tone. Muting the Ringtone If you do not want to be disturbed by the phone ringtone, you can choose to mute the ringtone when you set account status to Busy (in a call) or Do Not Disturb.
Yealink Skype for Business HD IP Phones Administrator Guide Disturb. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the IP phone does not play a ringtone for incoming calls from work group when account status is Do not Disturb. If it is set to 0 (Disabled), the IP phone plays a ringtone for incoming calls from work group when account status is Do not Disturb.
Configuring Audio Features Parameter Permitted Values Default 0 or 1 1 phone_setting.private_line_ring.enable Description: Enables or disables the IP phone to set a distinct ring tone for the private line. 0-Disabled 1-Enabled If it is set to 0 (Disabled), private call will use the phone’s ring tone. The phone's ring tone is configured by the parameter "phone_setting.ring_type". If it is set to 1 (Enabled), a distinct ring tone can be assigned to the private line.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired ring tone from the pull-down list of Private line ring. 3. Click Confirm to accept the change. To select a ring tone for the private line via phone user interface: 1. Press Menu->Basic->Sounds->Ring Tones->Private Line Tones. 2. Press 3. Press the Save soft key to accept the change. or to select the desired ring tone.
Configuring Audio Features Parameters Permitted Values Default Configures the Skype for Business phone to continue to play the dial tone after inputting the preset numbers on the pre-dialing screen. Example: features.redial_tone = 125 The Skype for Business phone will continue to play the dial tone after inputting “125” on the pre-dialing screen. If it is left blank, the Skype for Business phone will not play the dial tone after inputting numbers on the pre-dialing screen.
Yealink Skype for Business HD IP Phones Administrator Guide Chile China Czech Czech ETSI Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan Mexico New Zealand Netherlands Norway Portugal Spain Switzerland Sweden Russia United States Configured tones can be heard on Skype for Business phones for the following conditions.
Configuring Audio Features Condition Stutter Description When receiving a voice mail When automatically answering a call (For more Auto Answer information on auto answer, refer to Auto Answer) Procedure Tones can be configured using the configuration files or locally. Configure the tones for the Skype for Business phone. Parameters: voice.tone.country voice.tone.dial voice.tone.ring Configuration File .cfg voice.tone.busy voice.tone.congestion voice.tone.callwaiting voice.tone.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default String Blank Example: voice.tone.country = Custom Web User Interface: Settings->Tones->Select Country Phone User Interface: None voice.tone.dial Description: Customizes the dial tone. tonelist = element[,element] [,element]… Where element = [!]Freq1[+Freq2][+Freq3][+Freq4] /Duration Freq: the frequency of the tone (ranges from 200 to 4000Hz). If it is set to 0Hz, it means the tone is not played.
Configuring Audio Features Parameters Permitted Values Default Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings->Tones->Ring Back Phone User Interface: None voice.tone.busy String Blank Description: Customizes the tone when the callee is busy. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default String Blank Settings->Tones->Call Waiting Phone User Interface: None voice.tone.dialrecall Description: Customizes the call back tone. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom.
Configuring Audio Features Parameters Permitted Values Default String Blank Phone User Interface: None voice.tone.autoanswer Description: Customizes the warning tone for auto answer. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom.
Yealink Skype for Business HD IP Phones Administrator Guide Voice Mail Tone on page 293. Procedure Voice mail tone can be configured using the configuration files or locally. Configure whether to play a warning tone when the Skype for Business Configuration File .cfg phone receives a new voice mail. Parameters: features.voice_mail_tone_enable Configure whether to play a warning tone when the Skype for Business Web User Interface Local phone receives a new voice mail.
Configuring Audio Features 2. Select the desired value from the pull-down list of Voice Mail Tone. 3. Click Confirm to accept the change. Headset Prior Headset prior allows users to use headset preferentially if a headset is physically connected to the Skype for Business phone. This feature is especially useful for permanent or full-time headset users. Procedure Headset prior can be configured using the configuration files or locally. Configure headset prior. Configuration File .
Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 0 features.headset_prior Description: Enables or disables headset prior feature. You need to press the HEADSET key to activate the headset mode in advance. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the headset mode will not be deactivated until the user presses the HEADSET key again.
Configuring Audio Features 2. Select the desired value from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. Ringer Device for Headset The Skype for Business phones support either or both speaker and headset ringer devices. Ringer Device for Headset feature allows users to configure which ringer device to be used when receiving an incoming call. For example, if the ringer device is set to Headset, ring tone will be played through your headset.
Yealink Skype for Business HD IP Phones Administrator Guide Navigate to: http:///servlet?p=f eatures-audio&q=load Details of Configuration Parameters: Parameters features.ringer_device.is_use_headset Permitted Values Default 0, 1 or 2 0 Description: Configures the ringer device for the Skype for Business phone.
Configuring Audio Features Dual Headset Dual headset allows users to use two headsets on one Skype for Business phone. To use this feature, users need to physically connect two headsets to the headset and handset jacks respectively. Once the Skype for Business phone connects to a call, the user with the headset connected to the headset jack has full-duplex capabilities, while the user with the headset connected to the handset jack is only able to listen.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of Dual-Headset. 3. Click Confirm to accept the change. Sending Volume Sending volume allows user to adjust the sending volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use. Procedure Sending volume can be configured using the configuration files only. Configure the sending volume of the speaker. Parameter: voice.
Configuring Audio Features Configure the sending volume of the headset. Parameter: voice.headset_send Details of the Configuration Parameter: Parameter voice.handfree_send Permitted Values Default Integer from -50 to 50 0 Description: Configures the sending volume of the speaker. Note: We recommend that you modify this parameter cautiously. An unreasonable value may render the voice quality bad. If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Web User Interface: None Phone User Interface: None Audio Codecs CODEC is an abbreviation of COmpress-DECompress, capable of coding or decoding a digital data stream or signal by implementing an algorithm. The object of the algorithm is to represent the high-fidelity audio signal with minimum number of bits while retaining the quality.
Configuring Audio Features Codec Algorithm Reference Bit Rate G726-40 G.726 RFC 3551 40 Kbps G.723.1 RFC 3551 iLBC RFC 3952 G723_53/ G723_63 iLBC 5.3kbps 6.3kbps 15.2 Kbps 13.
Yealink Skype for Business HD IP Phones Administrator Guide Codec G726-32 G726-40 iLBC Configuration Methods Configuration Files Web User Interface Configuration Files Web User Interface Configuration Files Web User Interface Priority RTPmap 0 102 0 105 0 106 Procedure Configuration changes can be performed using the configuration files or locally. Configure the codecs to use on a per-line basis. Parameters: account.1.codec.Y.enable Configuration File account.1.codec.Y.payload_type .
Configuring Audio Features Parameters Permitted Values Default 1-Enabled Default: For T48G/T46G/T42G/T41P: When Y=1, the default value is 1; When Y=2, the default value is 1; When Y=3, the default value is 0; When Y=4, the default value is 0; When Y=5, the default value is 1; When Y=6, the default value is 1; When Y=7, the default value is 0; When Y=8, the default value is 0; When Y=9, the default value is 0; When Y=10, the default value is 0; When Y=11, the default value is 0; For T40P: When Y=1, the d
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Configures the codec for the account.
Configuring Audio Features Parameters Permitted Values Default Configures the priority of the enabled codec for the account.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default When Y=1, the default value is 0; When Y=2, the default value is 8; When Y=3, the default value is 4; When Y=4, the default value is 4; When Y=5, the default value is 18; When Y=6, the default value is 9; When Y=7, the default value is 106; When Y=8, the default value is 103; When Y=9, the default value is 104; When Y=10, the default value is 102; When Y=11, the default value is 105; For T40P: When Y=1, the d
Configuring Audio Features click . 6. To adjust the priority of codecs, select the desired codec and then click 7. Click Confirm to accept the change. or . Acoustic Clarity Technology Acoustic Echo Cancellation Acoustic Echo Cancellation (AEC) is used to reduce acoustic echo from a voice call to provide natural full-duplex communication patterns. It also increases the capacity achieved through silence suppression by preventing echo from traveling across a network.
Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 1 voice.echo_cancellation Description: Enables or disables AEC (Acoustic Echo Canceller) feature on the Skype for Business phone. 0-Disabled 1-Enabled Web User Interface: Settings->Voice->Echo Cancellation->ECHO Phone User Interface: None To configure AEC via web user interface: 1. Click on Settings->Voice. 2.
Configuring Audio Features Voice Activity Detection (VAD) Voice Activity Detection (VAD) is used in speech processing to detect the presence or absence of human speech. When detecting period of “silence”, VAD replaces that silence efficiently with special packets that indicate silence is occurring. It can facilitate speech processing, and deactivate some processes during non-speech section of an audio session.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of VAD. 3. Click Confirm to accept the change. Comfort Noise Generation (CNG) Comfort Noise Generation (CNG) is used to generate background noise for voice communications during periods of silence in a conversation. It is a part of the silence suppression or VAD handling for VoIP technology.
Configuring Audio Features Configure CNG. Navigate to: Web User Interface Local http:///s ervlet?p=settings-voice&q= load Details of the Configuration Parameter: Parameter Permitted Values Default 0 or 1 1 voice.cng Description: Enables or disables CNG (Comfortable Noise Generation) feature on the Skype for Business phone. 0-Disabled 1-Enabled Web User Interface: Settings->Voice->Echo Cancellation->CNG Phone User Interface: None To configure CNG via web user interface: 1.
Yealink Skype for Business HD IP Phones Administrator Guide Jitter Buffer Jitter buffer is a shared data area where voice packets can be collected, stored, and sent to the voice processor in even intervals. Jitter is a term indicating variations in packet arrival time, which can occur because of network congestion, timing drift or route changes.
Configuring Audio Features Parameters Permitted Values Default Integer from 0 to 400 60 Web User Interface: Settings->Voice->JITTER BUFFER->Type Phone User Interface: None voice.jib.min Description: Configures the minimum delay time (in milliseconds) of jitter buffer. Note: It works only if the value of the parameter “voice.jib.adaptive” is set to 1 (Adaptive). Web User Interface: Settings->Voice->JITTER BUFFER->Min Delay Phone User Interface: None voice.jib.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Enter the minimum delay time for adaptive jitter buffer in the Min Delay field. The valid value ranges from 0 to 300. 4. Enter the maximum delay time for adaptive jitter buffer in the Max Delay field. The valid value ranges from 0 to 300. 5. Enter the fixed delay time for fixed jitter buffer in the Normal field. The valid value ranges from 0 to 300. 6. Click Confirm to accept the change.
Configuring Audio Features Methods of Transmitting DTMF Digit RFC 2833 DTMF digits are transmitted using the RTP Event packets that are sent along with the voice path. These packets use RFC 2833 format and must have a payload type that matches what the other end is listening for. The payload type for RTP Event packets is configurable. The default payload type for RTP Event packets is 101 and the payload type is configurable.
Yealink Skype for Business HD IP Phones Administrator Guide To configure the number of times to send the end RTP Event packet via web user interface: 1. Click on Features->General Information. 2. Select the desired value (1-3) from the pull-down list of DTMF Repetition. 3. Click Confirm to accept the change. Suppress DTMF Display Suppress DTMF display allows Skype for Business phones to suppress the display of DTMF digits during an active call. DTMF digits are displayed as “*” on the LCD screen.
Configuring Audio Features Navigate to: http:///servlet?p=f eatures-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 features.dtmf.hide Description: Enables or disables the Skype for Business phone to suppress the display of DTMF digits during an active call. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the DTMF digits are displayed as asterisks.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Select the desired value from the pull-down list of Suppress DTMF Display Delay. 4. Click Confirm to accept the change. Transfer via DTMF Call transfer is implemented via DTMF on some traditional servers. The Skype for Business phone sends specified DTMF digits to the server for transferring calls to third parties. Procedure Configuration changes can be performed using the configuration files or locally. Configure transfer via DTMF.
Configuring Audio Features Details of Configuration Parameters: Parameters features.dtmf.replace_tran Permitted Values Default 0 or 1 0 Description: Enables or disables the Skype for Business phone to send DTMF sequences for transfer function when pressing the Tran/Transfer soft key or TRANSFER key. 0-Disabled 1-Enabled If it is set to 0 (Disabled), the Skype for Business phone will perform the transfer as normal when pressing the Tran/Transfer soft key or TRANSFER key during a call.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Enter the specified DTMF digits in the Tran Send DTMF field. 4. Click Confirm to accept the change. Play Local DTMF Tone Play local DTMF tone allows Skype for Business phones to play a local DTMF tone during an active call. If this feature is enabled, you can hear the DTMF tone when pressing the Skype for Business phone’s keypad during a call. Procedure Configuration changes can be performed using the configuration files or locally.
Configuring Audio Features Details of Configuration Parameters: Parameters features.play_local_dtmf_tone_enable Permitted Values Default 0 or 1 1 Description: Enables or disables the Skype for Business phone to play a local DTMF tone during a call. 0-Disabled 1-Enabled If it is set to 1 (Enabled), you can hear the DTMF tone when pressing the Skype for Business phone’s keypad during a call.
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Configuring Security Features Configuring Security Features This chapter provides information for making configuration changes for the following security-related features: Skype for Business Feature License User and Administrator Passwords Auto-Logout Time Phone Lock Account Lock Transport Layer Security Encrypting Configuration Files Skype for Business Feature License By default, the Skype for Business phone has a built-in Skype for Business feature license, which allows user t
Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter lync_license_dat.url Permitted Values Default String within 99 characters Blank Description: Configures the access URL of the Skype for Business feature license. Example: lync_license_dat.url = http://192.168.1.20/License_$MAC.dat Example: The Skype for Business phones will replace the characters “$MAC” with its MAC addresses during auto provisioning.
Configuring Security Features User and Administrator Passwords Some menu options are protected by two privilege levels, user and administrator, each with its own password. When logging into the web user interface, you need to enter the user name and password to access various menu options. The default user password is “user” and the default administrator password is “admin”. For security reasons, the user or administrator should change the default user or administrator password as soon as possible.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default static.security.user_password = admin:456 means setting the password of administrator (current user name is “admin”) to password 456. Note: Phones support ASCII characters 32-126(0x20-0x7E) in passwords. You can set the password to be empty via web user interface only.
Configuring Security Features Auto-Logout Time Auto-logout time defines a specific period of time during which the Skype for Business phones will automatically log out if you have not performed any actions via web user interface. Once logging out, you must re-enter username and password for web access authentication. Procedure Auto-logout time can be configured using the configuration files or locally. Configure auto-logout time. Configuration File .cfg Parameter: features.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Enter the desired auto-logout time in Auto-Logout Time(1~1000min) field. 3. Click Confirm to accept the change. Phone Lock If system administrator sets the policy “ucEnforcePinLock” = true on the Skype for Business Fronted Server, user can use phone lock feature to lock the Skype for Business phone to prevent it from unauthorized use.
Configuring Security Features must enter the unlock PIN to unlock it. Do one of the following to lock the Skype for Business phone: - Long press for two seconds to lock the phone immediately when the phone is idle. - Press Menu->Lock. - Press Menu ->Basic->Phone Lock. Select Lock the phone, and then press the Lock soft key. The phone will be locked automatically if when it has been inactive for the designated time.
Yealink Skype for Business HD IP Phones Administrator Guide Navigate to: http:///servlet?p =features-phonelock&q=load Configure the phone lock feature. Phone User Interface Change the unlock PIN. Details of Configuration Parameter: Parameters Permitted Values Default 0 or1 0 sfb.phone_lock.enable Description: Enables or disables the phone lock feature.
Configuring Security Features 3. Enter the unlock PIN in the Phone Unlock PIN(6~15 Digit) field. 4. Click Confirm to accept the change. To configure phone lock via phone user interface: 1. Press Menu-> Basic->Phone Lock->Phone Lock. 2. Press or , or the Switch soft key to select the desired value from the Lock the phone field. 3. Press the Save soft key to accept the change. The phone user interface prompts “Reboot now?”. 4. Press OK soft key.
Yealink Skype for Business HD IP Phones Administrator Guide sfb.account_lock.enable Configure account lock. Web User Interface Local Navigate to: http:///servlet?p=a ccount-basic&q=load&acc=0 Phone User Interface Configure account lock. Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 sfb.account_lock.
Configuring Security Features To configure the account lock feature via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Account Lock. 2. Press 3. or , or the Switch soft key to select On from the Account Lock field. Press the Save soft key to accept the change.
Yealink Skype for Business HD IP Phones Administrator Guide IDEA-CBC-SHA DHE-DSS-RC4-SHA RC4-SHA RC4-MD5 EXP1024-DHE-DSS-DES-CBC-SHA EXP1024-DES-CBC-SHA EDH-RSA-DES-CBC-SHA EDH-DSS-DES-CBC-SHA DES-CBC-SHA EXP1024-DHE-DSS-RC4-SHA EXP1024-RC4-SHA EXP1024-RC4-MD5 EXP-EDH-RSA-DES-CBC-SHA EXP-EDH-DSS-DES-CBC-SHA EXP-DES-CBC-SHA EXP-RC4-MD5 The following figure illustrates the TLS messages exchanged between the Skype for Business phone and TLS serve
Configuring Security Features Certificates The Skype for Business phone can serve as a TLS client or a TLS server. The TLS requires the following security certificates to perform the TLS handshake: Trusted Certificate: When the Skype for Business phone requests a TLS connection with a server, the Skype for Business phone should verify the certificate sent by the server to decide whether it is trusted based on the trusted certificates list.
Yealink Skype for Business HD IP Phones Administrator Guide Procedure Configuration changes can be performed using the configuration files or locally. Configure trusted certificates feature. Parameters: security.trust_certificates security.ca_cert security.cn_validation Configure server certificates feature. Parameters: security.dev_cert Upload the trusted certificates. Parameter: trusted_certificates.url Configuration File .cfg Delete all uploaded trusted certificates.
Configuring Security Features Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 0 security.trust_certificates Description: Enables or disables the Skype for Business phone to only trust the server certificates in the Trusted Certificates list. 0-Disabled 1-Enabled If it is set to 0 (Disabled), the Skype for Business phone will trust the server no matter whether the certificate sent by the server is valid or not.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the Skype for Business phone to mandatorily validate the CommonName or SubjectAltName of the certificate sent by the server. 0-Disabled 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Security->Trusted Certificates->Common Name Validation Phone User Interface: None security.
Configuring Security Features Parameters Permitted Values Default http://localhost/all Blank Phone User Interface: None trusted_certificates.delete Description: Deletes all uploaded trusted certificates. Example: trusted_certificates.delete = http://localhost/all Web User Interface: None Phone User Interface: None server_certificates.url URL within 511 characters Blank Description: Configures the access URL of the certificate the Skype for Business phone sends for authentication.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 0 or 1 0 None phone_setting.reserve_certs_enable Description: Enables or disables the Skype for Business phone to reserve custom certificates after it is reset to factory defaults. 0-Disabled 1-Enabled Web User Interface: None Phone User Interface: None To configure the trusted certificates via web user interface: 1. Click on Security->Trusted Certificates. 2.
Configuring Security Features 2. Click Browse to select the certificate (*.pem, *.crt, *.cer or *.der) from your local system. 3. Click Upload to upload the certificate. To configure the server certificates via web user interface: 1. Click on Security->Server Certificates. 2. Select the desired value from the pull-down list of Device Certificates. 3. Click Confirm to accept the change. To upload a server certificate via web user interface: 1. Click on Security->Server Certificates.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Click Browse to select the certificate (*.pem and *.cer) from your local system. 3. Click Upload to upload the certificate. A dialog box pops up to prompt “Success: The Server Certificate has been loaded! Rebooting, please wait…”. Encrypting Configuration Files Encrypted configuration files can be downloaded from the provisioning server to protect against unauthorized access and tampering of sensitive information (e.g.
Configuring Security Features The way the Skype for Business phone processes the .cfg file is the same to that of the.cfg file. Procedure to Encrypt Configuration Files To encrypt the .cfg file: 1. Double click “Config_Encrypt_Tool.exe” to start the application tool. The screenshot of the main page is shown as below: When you start the application tool, a file folder named “Encrypted” is created automatically in the directory where the application tool is located. 2.
Yealink Skype for Business HD IP Phones Administrator Guide 5. Click Encrypt to encrypt the configuration file(s). 6. Click OK. The target directory will be automatically opened. You can find the encrypted CFG file(s), encrypted key file(s) and an Aeskey.txt file storing plaintext AES key(s). Procedure AES keys can be configured using the configuration files. Configure the decryption method. Parameter: auto_provision.aes_key_in_file Configuration File .cfg Configure AES keys.
Configuring Security Features ettings-autop&q=load Phone User Interface Configure AES keys. Details of Configuration Parameters: Parameters auto_provision.aes_key_in_file Permitted Values Default 0 or 1 0 Description: Enables or disables the Skype for Business phone to decrypt configuration files using the encrypted AES keys. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the Skype for Business phone will download .enc and .
Yealink Skype for Business HD IP Phones Administrator Guide Parameters auto_provision.aes_key_16.mac Permitted Values Default 16 characters Blank Description: Configures the plaintext AES key for decrypting the MAC-Oriented CFG file. The valid characters contain: 0 ~ 9, A ~ Z, a ~ z and the following special characters are also supported: # $ % * + , - . : = ? @ [ ] ^ _ { } ~. Example: auto_provision.aes_key_16.
Configuring Security Features To configure AES keys via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Set AES Key. 2. Enter the values in the Common and MAC-Oriented fields. AES keys must be 16 characters and the supported characters contain: 0-9, A-Z, a-z and the following special characters are also supported: # $ % * + , - . : = ? @ [ ] ^ _ { } ~. 3. Press the Save soft key to accept the change.
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Troubleshooting Troubleshooting This chapter provides an administrator with general information for troubleshooting some common problems that he (or she) may encounter while using Skype for Business phones. Troubleshooting Methods Skype for Business phones can provide feedback in a variety of forms such as log files, packets, status indicators and so on, which can help an administrator more easily find the system problem and fix it.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired refresh interval from the pull-down list. If Disabled is selected, the page will not be refreshed. 3. Click Refresh Now to refresh the page and accept the change. Skype for Business Status You can troubleshoot phone issues by viewing the phone’s SFB Status menu. The SFB Status menu includes a variety of information that can help you know the phone and account status.
Troubleshooting Status Display Name Description Indicates whether the account you are using is a common area account. CAP Value: TRUE False Update Server Url Indicates the Updates Server URL. Edge Server Indicates the Edge Server address.
Yealink Skype for Business HD IP Phones Administrator Guide Status Display Name Description OAUTH ORGID Indicates the Exchange authentication type.
Troubleshooting To view Skype for Business status via web user interface: 1. Click on Status->SFB Status. Viewing Global Log Files If your Skype for Business phone encounters some problems, commonly the global log files are needed. You can export the global log files to a local system, a syslog server or the Skype for Business Server. You can also specify the severity level of the global log and module log to be reported. The default global log and module log are 3.
Yealink Skype for Business HD IP Phones Administrator Guide Module Parameter Server Global Log Level Setting Global log Level Max Log File Size Register Log Level Subscribe Log Level Module Log Level Settings Description Export the global log files to a syslog server. Specify the severity level of the global log. Specify the maximum size of the global log. Specify the severity level of the registration log. Specify the severity level of the subscription log.
Troubleshooting Configuring the Severity Level of the Log Procedure Severity level can be configured using the configuration files or locally. Configures the detail level of global log to be exported. Configuration File .cfg Parameters: syslog.log_level Configure the severity level of the logs to be reported. Web User Interface Local Navigate to: http:///servlet?m=m od_data&p=settings-config&q=load Details of Configuration Parameters: Parameters syslog.
Yealink Skype for Business HD IP Phones Administrator Guide 3. Enter the desired maximum size of global log in the Max Log File Size(1-3072KB) field. 4. Click Confirm to accept the change. Resetting the Severity Level of the Log High level may make some sensitive information accessible (e.g., password and dial number), we recommend that you reset the log level to 3 after providing the global log for troubleshooting purpose. Procedure Severity level can be reset locally.
Troubleshooting 2. Click Reset Log Level To Default. All log level will reset to 3. Exporting the Log File to the Local System Procedure Log setting can be configured using the configuration files or locally. Configure the syslog mode. Configuration File .cfg Parameters: syslog.mode Configure the syslog mode. Navigate to: Web User Interface Local http:///servlet?m=m od_data&p=settings-config&q=load Details of Configuration Parameters: Parameters syslog.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 0-Local 1-Server Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Settings->Configuration->Export System Log Phone User Interface: None To export a log file to the local system via web user interface: 1. Click on Settings->Configuration. 2. Mark the Local radio box in the Export System Log field.
Troubleshooting 2. Open the folder you extracted to and identify the files you will view. The following figure shows a portion of a .log (e.g., 0015659188F2.log) - an account registration: Exporting the Log File to a Syslog Server Procedure Log setting can be configured using the configuration files or locally. Configure the syslog mode. Parameters: syslog.mode Configuration File .cfg Configure the IP address or domain name of the syslog server where to export the log files.
Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the Skype for Business phone to export log files to the local system or a syslog server. 0-Local 1-Server Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Settings->Configuration->Export System Log Phone User Interface: None syslog.
Troubleshooting 3. Enter the IP address or domain name of the syslog server in the Server Name field. For example, the IP address of your syslog server is 192.168.1.100. 4. Click Confirm to accept the change. A dialog box pops up to prompt “Do you want to restart your machine?”. The configuration will take effect after a reboot. 5. Click OK to reboot the Skype for Business phone. The system log will be exported successfully to the desired syslog server (192.168.1.100) after a reboot.
Yealink Skype for Business HD IP Phones Administrator Guide When performing a log upload, The HTTP POST sent from Skype for Business phone has following Headers: UCDevice_Type: “with a value of “3PIP”. UCDevice_ID: containing a unique string identifying the phone. The UCDevice_ID contains at minimum the following entries: 1. VendorName-phone manufacturer name 2. DeviceModel-phone model 3. Firmware version 4. MAC address Sample: UCDevice_ID: Yealink_SIP-T46G_28.8.1.
Troubleshooting 5. Click Export to open the file download window, and then save the file to your local system. Capture the Packets Using the Ethernet Software Receiving data packets from the HUB Connect the Internet port of the Skype for Business phone and the PC to the same HUB, and then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.
Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default WAN (Internet) port to the PC (LAN) port. 0-Disabled 1-Enabled If it is set to 1 (Enabled), all data packets from WAN port can be received by PC port. Note: It works only if the value of the parameter “network.pc_port.enable” is set to 1 (Auto Negotiate). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
Troubleshooting Enabling Watch Dog Feature The Skype for Business phone provides a troubleshooting feature called “Watch Dog”, which helps you monitor the Skype for Business phone status and provides the ability to get stack traces from the last time the Skype for Business phone failed. If Watch Dog feature is enabled, the Skype for Business phone will automatically reboot when it detects a fatal failure. This feature can be configured using the configuration files or via web user interface.
Yealink Skype for Business HD IP Phones Administrator Guide 2. Select the desired value from the pull-down list of Watch Dog. 3. Click Confirm to accept the change. Getting Information from Status Indicators Status indicators may consist of the power LED, MESSAGE key LED, line key indicator, headset key indicator and the on-screen icon.
Troubleshooting Navigate to: http:///servlet?p =settings-config&q=load Details of the Configuration Parameter: Parameter configuration.url Permitted Values Default URL within 511 characters Blank Description: Configures the access URL for the custom configuration files. Note: The file format of custom configuration file must be *.bin.
Yealink Skype for Business HD IP Phones Administrator Guide 2. In the Export or Import Configuration block, click Browse to locate a configuration file from your local system. 3. Click Import to import the configuration file. Troubleshooting Solutions This section describes solutions to common issues that may occur while using the Skype for Business phone. Upon encountering a scenario not listed in this section, contact your Yealink reseller for further support.
Troubleshooting Time and Date Issues Why doesn’t the Skype for Business phone display time and date correctly? Check if the Skype for Business phone is configured to obtain the time and date from the NTP server automatically. If your phone is unable to access the NTP server, configure the time and date manually. Display Issues Why is the LCD screen blank? Do one of the following: Ensure that the Skype for Business phone is properly plugged into a functional AC outlet.
Yealink Skype for Business HD IP Phones Administrator Guide Why do I get poor sound quality during a call? If you have poor sound quality/acoustics like intermittent voice, low volume, echo or other noises, the possible reasons could be: Users are seated too far out of recommended microphone range and sound faint, or are seated too close to sensitive microphones and cause echo.
Troubleshooting Firmware and Upgrading Issues Why doesn’t the Skype for Business phone upgrade firmware successfully? Do one of the following: Ensure that the target firmware is not the same as the current firmware. Ensure that the target firmware is applicable to the Skype for Business phone model. Ensure that the current or the target firmware is not protected. Ensure that the power is on and the network is available in the process of upgrading.
Yealink Skype for Business HD IP Phones Administrator Guide Item Description Firmware version. 4 65 Note: With the same firmware generation, the larger it is, the newer the firmware version is. Why doesn’t the Skype for Business phone update the configuration? Do one of the following: Ensure that the configuration is set correctly. Reboot the Skype for Business phone. Some configurations require a reboot to take effect.
Troubleshooting configurations are the settings that reside on the Skype for Business phone after it has left the factory. For more information, refer to How to reset the Skype for Business phone to default factory configurations? on page 375. How to reset the Skype for Business phone to default factory configurations? To reset the Skype for Business phone via web user interface: 1. Click on Settings->Upgrade. 2. Click Reset to Factory Setting in the Reset to Factory Setting field.
Yealink Skype for Business HD IP Phones Administrator Guide To reboot the Skype for Business phone via web user interface: 1. Click on Settings->Upgrade. 2. Click Reboot to reboot the Skype for Business phone. The phone begins rebooting. Any reboot of the Skype for Business phone may take a few minutes.
Troubleshooting Protocols and Ports Issues What communication protocols and ports do Yealink Skype for Business phones support? Source Device Source IP Source Destination Port Device Skype for Business 2~65535 phone or voice gateway 1024~6553 5 IP address Skype for of Skype Business for phones Business 1024~6553 5 1024~6553 5 SIP Server File server AA phones 68 1024~6553 5 1024~6553 5 DHCP Server NTP Server Syslog Server Destination IP Destination Port (Listening port) Protocol Des
Yealink Skype for Business HD IP Phones Administrator Guide Source Device Source IP Source Destination Port Device Destination IP Destination Port (Listening port) Protocol Description of destination port to upload syslog information to syslog server. PC IP address 1~65535 TCP HTTP port (default value: 80) of PC 1~65535 TCP HTTP port (default value: 443) IP address SIP protocol port, it is used for of SIP Determined Server by the Skype for destination Business Business device.
Troubleshooting Password Issues How to restore the administrator password? Factory reset can restore the original password. All custom settings will be overwritten after reset. Power and Startup Issues What will happen if I connect both PoE cable and power adapter? Which has the higher priority? Phones use the PoE preferentially. Why does the phone have no power? If no lights appear on the phone when it is powered up, do one of the following: Reboot your phone. Replace the power adapter.
Yealink Skype for Business HD IP Phones Administrator Guide What is the difference between enabling and disabling the RFC 2543 Hold feature? Capturing packets after you enable the RFC 2543 Hold feature. SDP media direction attributes (such as a=sendonly) per RFC 2543 is used in the INVITE message when placing a call on hold. Capturing packets after you disable the RFC 2543 Hold feature. SDP media connection address c=0.0.0.0 per RFC 3264 is used in the INVITE message when placing a call on hold.
Appendix Appendix Appendix A: Glossary 802.1x--an IEEE Standard for port-based Network Access Control (PNAC). It is a part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN. ACS (Auto Configuration server)--responsible for auto-configuration of the Central Processing Element (CPE).
Yealink Skype for Business HD IP Phones Administrator Guide home, school, PC laboratory, or office building. MIB (Management Information Base)--a virtual database used for managing the entities in a communications network. OID (Object Identifier)--assigned to an individual object within a MIB. ROM (Read-only Memory)--a class of storage medium used in PC and other electronic devices. RTP (Real-time Transport Protocol)--provides end-to-end service for real-time data.
Appendix Time Zone Time Zone Name Canada(Halifax,Saint John), Chile(Santiago), Paraguay(Asuncion), -4 United Kingdom-Bermuda(Bermuda), United Kingdom(Falkland Islands), Trinidad&Tobago -3:30 -3 -2:30 Canada-New Foundland(St.
Yealink Skype for Business HD IP Phones Administrator Guide Time Zone +11 +11:30 +12 +12:45 +13 +13:30 +14 Time Zone Name New Caledonia(Noumea), Russia(Srednekolymsk Time) Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) New Zealand(Chatham Islands) Tonga(Nukualofa) Chatham Islands Kiribati Appendix C: Trusted Certificates Yealink Skype for Business phones trust the following CAs by default: 384 DigiCert High Assurance EV Root CA Deutsche Telekom AG Root CA-2 Equifax S
Appendix VeriSign Class 3 Public Primary Certification Authority - G5 VeriSign Class 4 Public Primary Certification Authority - G2 VeriSign Class 4 Public Primary Certification Authority - G3 VeriSign Universal Root Certification Authority Microsoft_IT_SSL_SHA2.cer CNNIC_Root.cer baltimoreCyberTrust.cer UserTrust.cer AAA Certificate Services.cer DigiCert Assured ID Root CA.cer Entrust.net Certification Authority (2048).
Yealink Skype for Business HD IP Phones Administrator Guide SIP Header SIP Responses SIP Session Description Protocol (SDP) Usage RFC and Internet Draft Support The following RFC’s and Internet drafts are supported: 386 RFC 1321—The MD5 Message-Digest Algorithm RFC 1889—RTP Media control RFC 2112—Multipart MIME RFC 2327—SDP: Session Description Protocol RFC 2387—The MIME Multipart/Related Content-type RFC 2543—SIP: Session Initiation Protocol RFC 2617—Http Authentic
Appendix RFC 3420—Internet Media Type message/sipfrag RFC 3428—Session Initiation Protocol (SIP) Extension for Instant Messaging RFC 3455—Private Header (P-Header) Extensions to the SIP for the 3GPP RFC 3486—Compressing the Session Initiation Protocol (SIP) RFC 3489—STUN - Simple Traversal of User Datagram Protocol (UDP) Through Network Address Translators (NATs) RFC 3515—The Session Initiation Protocol (SIP) Refer Method RFC 3550—RTP: Transport Protocol for Real-Time Application
Yealink Skype for Business HD IP Phones Administrator Guide RFC 4458—SIP URIs for Applications such as Voicemail and Interactive Voice Response (IVR) RFC 4475—Session Initiation Protocol (SIP) Torture RFC 4485—Guidelines for Authors of Extensions to the SIP RFC 4504—SIP Telephony Device Requirements and Configuration RFC 4566—SDP: Session Description Protocol.
Appendix draft-ietf-bliss-shared-appearances-15.txt—Shared Appearances of a Session Initiation Protocol (SIP) Address of Record (AOR) To find the applicable Request for Comments (RFC) document, go to http://www.ietf.org/rfc.html and enter the RFC number.
Yealink Skype for Business HD IP Phones Administrator Guide SIP Header The following SIP request headers are supported: Note In the following table, a “Yes” in the Supported column means the header is sent and properly parsed.
Appendix Method Supported Refer-To Yes Referred-By Yes Remote-Party-ID Yes Replaces Yes Require Yes Route Yes RSeq Yes Session-Expires Yes Subscription-State Yes Supported Yes To Yes User-Agent Yes Via Yes Notes SIP Responses The following SIP responses are supported: Note In the following table, a “Yes” in the Supported column means the header is sent and properly parsed. The phone may not actually generate the response.
Yealink Skype for Business HD IP Phones Administrator Guide 2xx Response—Successful Responses 2xx Response Supported 200 OK Yes 202 Accepted Yes Notes In REFER transfer.
Appendix 4xx Response Supported 421 Extension Required No 423 Interval Too Brief Yes 480 Temporarily Unavailable Yes 481 Call/Transaction Does Not Exist Notes Yes 482 Loop Detected Yes 483 Too Many Hops No 484 Address Incomplete Yes 485 Ambiguous No 486 Busy Here Yes 487 Request Terminated Yes 488 Not Acceptable Here Yes 491 Request Pending No 493 Undecipherable No 5xx Response—Server Failure Responses 5xx Response Supported 500 Internal Server Error Yes 501 Not Implemented
Yealink Skype for Business HD IP Phones Administrator Guide SIP Session Description Protocol (SDP) Usage SDP Headers Supported v—Protocol version Yes o—Owner/creator and session identifier Yes a—Media attribute Yes c—Connection information Yes m—Media name and transport address Yes s—Session name Yes t—Active time Yes Appendix E: SIP Call Flows SIP uses six request methods: INVITE—Indicates a user is being invited to participate in a call session.
Appendix The call flow scenario is as follows: 1. User A calls User B. 2. User B answers the call. 3. User B hangs up. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 100 Trying F4. 100 Trying F5. 180 Ringing F6. 180 Ringing F7. 200 OK F8. 200 OK F9. ACK F10. ACK 2-way RTP channel established F11. BYE F12. BYE F13. 200 OK F14. 200 OK Step Action Description User A sends a SIP INVITE message to a proxy server.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description A unique numeric identifier is assigned to the call and is inserted in the Call-ID field. The transaction number within a single call leg is identified in the CSeq field. The media capability User A is ready to receive is specified. The port on which User B is prepared to receive the RTP data is specified. The proxy server maps the SIP URI in the To F2 INVITE—Proxy Server to User B field to User B.
Appendix Step Action Description The proxy server sends the SIP ACK to User F10 ACK—Proxy Server to User B B. The ACK confirms that the proxy server has received the 200 OK response. The call session is now active. User B terminates the call session by F11 BYE—User B to Proxy Server sending a SIP BYE request to the proxy server. The BYE request indicates that User B wants to release the call.
Yealink Skype for Business HD IP Phones Administrator Guide The call cannot be set up successfully. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 100 Trying F4. 100 Trying F5. 486 Busy Here F6. 486 Busy Here F7. ACK F8. ACK Step Action Description User A sends the INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in the Request-URI field.
Appendix Step Action Description indicates that the INVITE request has been received by User B. F4 100 Trying—Proxy Server to User A The proxy server forwards the SIP 100 Trying to User A to indicate that the INVITE request has already been received. User B sends a SIP 486 Busy Here response to the proxy server.
Yealink Skype for Business HD IP Phones Administrator Guide The call cannot be set up successfully. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. CANCEL F6. CANCEL F7. 200 OK F8. 200 OK Step Action Description User A sends an INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in the Request-URI field.
Appendix Step F3 Action Description 180 Ringing—User B to Proxy User B sends a SIP 180 Ringing response to Server the proxy server. The 180 Ringing response indicates that the user is being alerted. F4 180 Ringing—Proxy Server to The proxy server forwards the 180 Ringing User A response to User A. User A hears the ring-back tone indicating that User B is being alerted.
Yealink Skype for Business HD IP Phones Administrator Guide 3. User A places User B on hold. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7. ACK F8. ACK 2-way RTP channel established F9. INVITE B (sendonly) F10. INVITE B (sendonly) F11. 200 OK F12. 200 OK F13. ACK F14.
Appendix Step Action Description User A sends an INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in the Request-URI field. User A is identified as the call session initiator in the From field. F1 INVITE—User A to Proxy Server A unique numeric identifier is assigned to the call and is inserted in the Call-ID field.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description now active. The proxy server sends the SIP ACK to User F8 ACK—Proxy Server to User B B. The ACK confirms that the proxy server has received the 200 OK response. The call session is now active. User A sends a mid-call INVITE request to F9 INVITE—User A to Proxy Server the proxy server with new SDP session parameters, which are used to place the call on hold.
Appendix 4. User B accepts the call from User C. Proxy Server User A User C User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7. ACK F8. ACK 2-way RTP channel established F9. INVITE A F10. INVITE A F11. 180 Ringing F12. 180 Ringing F13. INVITE B ( sendonly ) F14. INVITE B ( sendonly ) F15. 200 OK F316 200 OK F17. ACK F18. ACK No RTP Packets being sent F19. 200 OK F20. 200 OK F21. ACK F22.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description The IP address of User B is inserted in the Request-URI field. User A is identified as the call session initiator in the From field. A unique numeric identifier is assigned to the call and is inserted in the Call-ID field. The transaction number within a single call leg is identified in the CSeq field. The media capability User A is ready to receive is specified.
Appendix Step Action Description session is now active. User C sends a SIP INVITE message to the proxy server. The INVITE request is an invitation to User A to participate in a call session. In the INVITE request: The IP address of User A is inserted in the Request-URI field. User C is identified as the call session initiator in the From field. F9 INVITE—User C to Proxy Server A unique numeric identifier is assigned to the call and is inserted in the Call-ID field.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description INVITE was successfully processed. The proxy server forwards the 200 OK F16 200 OK—Proxy Server to User A response to User A. The 200 OK response notifies User B is successfully placed on hold. User A sends an ACK message to the proxy server. The ACK confirms that User A has F17 ACK—User A to Proxy Server received the 200 OK response. The call session is now temporarily inactive. No RTP packets are being sent.
Appendix Step Action Description User A sends an INVITE message to the proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in the Request-URI field. User A is identified as the call session initiator in the From field. F1 INVITE—User A to Proxy Server A unique numeric identifier is assigned to the call and is inserted in the Call-ID field.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description now active. The proxy server sends the SIP ACK to User F8 ACK—Proxy Server to User B B. The ACK confirms that the proxy server has received the 200 OK response. The call session is now active. User B sends a REFER message to the proxy F9 REFER—User B to Proxy Server server. User B performs a blind transfer of User A to User C.
Appendix Step Action Server Description indicates that the user is being alerted. The proxy server forwards the 180 Ringing F20 180 Ringing—Proxy Server to response to User A. User A hears the User A ring-back tone indicating that User C is being alerted User C sends a SIP 200 OK response to the F21 200OK—User C to Proxy Server proxy server. The 200 OK response notifies the proxy server that the connection has been made.
Yealink Skype for Business HD IP Phones Administrator Guide Call is established between User B and User C. User A Proxy Server User B User C F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7. ACK F8. ACK 2-way RTP channel established F9. INVITE B （sendonly） F10. INVITE B （sendonly） F11. 200 OK F12. 200 OK F13. ACK F14. ACK F15. INVITE C F16. INVITE C F17. 180 Ringing F18. 180 Ringing F19. 200 OK F20. 200 OK F21. ACK F22. ACK 2-way RTP channel established F23.
Appendix Step Action Description User A sends an INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in the Request-URI field. User A is identified as the call session initiator in the From field. F1 INVITE—User A to Proxy Server A unique numeric identifier is assigned to the call and is inserted in the Call-ID field.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description now active. The proxy server sends the SIP ACK to User F8 ACK—Proxy Server to User B B. The ACK confirms that the proxy server has received the 200 OK response. The call session is now active. User A sends a mid-call INVITE request to F9 INVITE—User A to Proxy Server the proxy server with new SDP session parameters, which are used to place the call on hold.
Appendix Step Action Description The proxy server forwards the 180 Ringing F18 180 Ringing—Proxy Server to response to User A. User A hears the User A ring-back tone indicating that User C is being alerted. User C sends a SIP 200 OK response to the F19 200OK—User C to Proxy Server proxy server. The 200 OK response notifies User A that the connection has been made. The proxy server forwards the SIP 200 OK F20 200OK—Proxy Server to User A response to User A.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description User B sends a SIP 200 OK response to the F29 200OK—User B to Proxy Server proxy server. The 200 OK response notifies User A that User B has received the BYE request. F30 200OK—Proxy Server to User A The proxy server forwards the SIP 200 OK response to User A.
Appendix User A mixes the RTP channels and establishes a conference between User B and User C. 6. User A User B Proxy Server F1. INVITE B User C F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7. ACK F8. ACK Session1 established between User A and User B is active F9. INVITE(sendonly) Initiate three party conference F10. INVITE (sendonly) F11. 200 OK F12. 200 OK F13. ACK F14. ACK Session 1 established between User A and User B is hold F15. INVITE C F16. INVITE C F17.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description A unique numeric identifier is assigned to the call and is inserted in the Call-ID field. The transaction number within a single call leg is identified in the CSeq field. The media capability User A is ready to receive is specified. The port on which User B is prepared to receive the RTP data is specified. The proxy server maps the SIP URI in the To F2 INVITE—Proxy Server to User B field to User B.
Appendix Step F10 Action INVITE—Proxy Server to User B Description The proxy server forwards the mid-call INVITE message to User B. User B sends a SIP 200 OK response to the F11 200 OK—User B to Proxy Server proxy server. The 200 OK response notifies User A that the INVITE is successfully processed. The proxy server forwards the 200 OK F12 200 OK—Proxy Server to User A response to User A. The 200 OK response notifies User A that User B is successfully placed on hold.
Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description notifies User A that the connection has been made. User A sends a SIP ACK to the proxy server. F21 ACK— User A to Proxy Server The ACK confirms that User A has received the 200 OK response. The call session is now active. The proxy server sends the ACK message to F22 ACK—Proxy Server to User C User C. The ACK confirms that the proxy server has received the 200 OK response.
Index Index Numeric 180 Ring Workaround 215 802.
Yealink Skype for Business HD IP Phones Administrator Guide EXP40 Expansion Module Expansion Module 254 O 6 Outlook Contacts G 194 P Getting Information from Status Indicators 368 Getting Started 9 Phone Lock 330 Phone Models 1 Phone Ring Tones H Phone User Interface Headset Prior 295 Hotline 94 Physical Features of Skype for Business Phones History Record Contacts Avatar 202 175 PPPoE 42 277 Private Line Ring Tone I Index Product Overview 421 Initialization Process Overview
Index SIP Session Description Protocol Usage Skype for Business Directory 178 Skype for Business Feature License Skype for Business Status 325 352 Specifying the Language to Use Static DNS 394 164 23 Suppress DTMF Display 318 T Table of Contents xvii Team-Call Group 224 Time and Date Tones 140 287 Transfer via DTMF 320 Transport Layer Security (TLS) Troubleshooting 335 351 Troubleshooting Methods 351 Troubleshooting Solutions 370 U Update Checking Time 107 Updating Status Autom
