User Manual

Yealink Skype for Business HD IP Phones Administrator Guide
214
Return Code When Refuse
Return code when refuse defines the return code and reason of the SIP response message for
the refused call. The caller’s phone LCD screen displays the reason according to the received
return code. Available return codes and reasons are:
 404 (Not Found)
 480 (Temporarily Not Available)
 486 (Busy Here)
 603 (Decline)
Procedure
Return code for refused call can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Specify the return code and the
reason of the SIP response message
when refusing a call.
Parameter:
features.normal_refuse_code
Local
Web User Interface
Specify the return code and the
reason of the SIP response message
when refusing a call.
Navigate to:
http://<phoneIPAddress>/servlet?p
=features-general&q=load
Details of the Configuration Parameter:
Parameter
Permitted Values
Default
features.normal_refuse_code
404, 480, 486 or 603
603
Description:
Configures a return code and reason of SIP response messages when the Skype for Business
phone rejects an incoming call. A specific reason is displayed on the caller’s phone LCD
screen.
404-Not Found
480-Temporarily Not Available
486-Busy Here
603-Decline
If it is set to 486 (Busy Here), the caller’s phone LCD screen will display the message “Busy