User Manual

Yealink Skype for Business HD IP Phones Administrator Guide
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When performing a log upload, The HTTP POST sent from Skype for Business phone has
following Headers:
UCDevice_Type: “with a value of “3PIP”.
UCDevice_ID: containing a unique string identifying the phone.
The UCDevice_ID contains at minimum the following entries:
1. VendorName-phone manufacturer name
2. DeviceModel-phone model
3. Firmware version
4. MAC address
Sample:
UCDevice_ID: Yealink_SIP-T46G_28.8.1.65_00156574B1D6E\r\n
UCDevice_Type: 3PIP\r\n
To export a log file to the Skype for Business Server via phone user interface:
1. Press Menu->Basic ->Log Upload.
A dialog box pops up to prompt “Log Upload Success！”.
The log file can be found on the Skype for Business Server
at %ocsfilestore%\%domain%-WebServices-1\DeviceUpdateLogs\Cient.
Capturing Packets
You can capture packet in two ways: capturing the packets via web user interface or using the
Ethernet software. You can analyze the packet captured for troubleshooting purpose.
Capturing the Packets via Web User Interface
To capture packets via web user interface:
1. Click on Settings->Configuration.
2. Click Start to start capturing signal traffic.
3. Reproduce the issue to get stack traces.
4. Click Stop to stop capturing.