User Manual

Troubleshooting

365

5. Click Export to open the file download window, and then save the file to your local system.

Capture the Packets Using the Ethernet Software

Receiving data packets from the HUB

Connect the Internet port of the Skype for Business phone and the PC to the same HUB, and

then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.

Receiving data packets from PC port

Connect the Internet port of the Skype for Business phone to the Internet and the PC port of the

Skype for Business phone to a PC. Before capturing the signal traffic, make sure the data packets

can be received from the WAN (Internet) port to the PC (LAN) port.

Procedure

Span to PC Port can be configured using the configuration files or locally.

Configuration File

<y0000000000xx>.cfg

Configure span to PC Port.

Parameter:

network.span_to_pc_port

Local

Web User Interface

Configure span to PC Port.

Navigate to:

http://<phoneIPAddress/ser

vlet?p=network-adv&q=loa

Details of the Configuration Parameter:

Parameter

Permitted Values

Default

network.span_to_pc_port

0 or 1

Description:

Enables or disables the Skype for Business phone to span data packets received from the