User Manual

About This Guide
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About This Guide
Yealink administrator guide is intended for administrators who need to properly configure,
customize, manage, and troubleshoot the Skype for Business phones rather than end-users. This
guide will help you understand the Voice over Internet Protocol (VoIP) network and Session
Initiation Protocol (SIP) components, and provides descriptions of all available phone features.
This guide describes three methods for configuring phones: central provisioning, web user
interface and phone user interface. It will help you perform the following tasks:

Configure your phone on a provisioning server

Configure your phone’s features and functions via web/phone user interface

Troubleshoot some common phone issues
Many of the features described in this guide involve network settings, which could affect the
phone’s performance in the network. So an understanding of IP networking and a prior
knowledge of IP telephony concepts are necessary.
The information detailed in this guide is applicable to firmware version 8 or higher. The firmware
format is like x.x.x.x.rom. The second x from left must be greater than or equal to 8 (T46G Skype
for Business phone: 28.8.1.65.rom).
Chapters in This Guide
This administrator guide includes the following chapters:
 Chapter 1, “Product Overview” describes the SIP phones and expansion modules.
 Chapter 2, “Getting Started” describes how Yealink phones fit in your network and how to
install and connect phones, and also gives you an overview of phone’s initialization
process.
 Chapter 3, “Setting Up Your System” describes some essential information on how to set
up your phone network and set up your phone with a provisioning server.
 Chapter 4, “Configuring Basic Features” describes how to configure the basic features on
phones.
 Chapter 5, “Configuring Advanced Features” describes how to configure the advanced
features on phones.
 Chapter 6, “Configuring Audio Features” describes how to configure the audio features on
phones.
 Chapter 7, “Configuring Security Features” describes how to configure the security features
on phones.
 Chapter 8, “Troubleshooting” describes how to troubleshoot phones and provides some