Owner`s manual

http://www.yowzafitness.com/
33
WARRANTY
NOTE: Save this document for your records. This warranty include all YOWZA “CAPTIVA” Products
TO OBTAIN SERVICE: CALL 877-969-9240 OR EMAIL [e-mail] to report a service issue or
manufacturers defect. At the sole discretion of YOWZA FITNESS, Yowza will provide one of the following methods to resolve the
service claim: a) dispatching of an authorized independent service technician to repair the product in the home, b) reimburse the
customer at a rate of $75.00 per service issue. Service issue is defined as an approved service claim. Limit of one $75.00 payment
will be made on each service claim. All repairs must be authorized by YOWZA FITNESS prior to performance of work. Claims on
unauthorized repairs may be denied. Many oversights, which are not covered under this Agreement, can be due to simple
circumstances such as the Covered Product not being switched on, being unplugged, or a fuse blown at the junction box.
WHO IS COVERED: THIS LIMITED WARRANTY IS OFFERED ONLY TO BUYER(s) WHO PURCHASED THE PRODUCT FROM
YOWZA OR ONE OF OUR AUTHORIZED DEALER’S IN THAT AUTHORIZED TERRITORY. THIS LIMITED WARRANTY IS NOT
OFFERED TO BUYER(S) WHO PURCHASED THE PRODUCT FROM ANY OTHER SOURCE, The terms “you” and “your” are
used in this Limited Warranty to refer to the original buyer who purchased the product form YOWZA or one of our authorized
dealers in that dealer’s authorized territory, and any person receiving the product in an unused condition as a gift from such original
buyer. The terms “we“, “us” and “YOWZA” are used in this Limited Warranty to refer to YOWZA International, Inc.
WHAT IS COVERED: This Limited Warranty covers all products that are sold under the YOWZA “CAPTIVA” name to buyers who
purchased the product from YOWZA or one of our authorized dealers in that dealer’s authorized territory and used in United States
and Canada. Except as otherwise stated in this Limited Warranty, we will repair or correct any product or part defect occurring
during the stated WARRANTY PERIOD which we determine is related to materials or workmanship and is not due to normal wear
and tear.
WHAT IS NOT COVERED: THIS LIMITED WARRANTY DOES NOT COVER PRODUCTS PURCHASED FROM ANY SOURCE
THAN YOWZA OR ONE OF OUR AUTHORIZED IN THAT DEALER’S AUTHORIZED TERRITORY. PRODUCTS SOLD, MOVED
OR USED OUTSIDE THE BORDERS OF THE CONTINENTAL UNITED STATES AND CANADA ARE SUBJECT TO THE TERMS
PROVIDED BY THE LOCAL DISTRIBUTOR AND ARE NOT COVERED BY THIS LIMITED WARRANTY. Product requires normal
maintenance including, but not limited to, regular inspection and wear component replacement. We do not warrant damage caused
by the lack of normal maintenance repairs such as those detailed within the Owner’s Manual. We do not warrant any causes
beyond our control. Corrosion, oxidation or deterioration caused by product location, exposure or environment, or conditions
caused by unsuitable finishes, cleaners, or lubricants are not covered. Loss from natural disasters such as hurricanes, floods,
tornados etc. are not covered. Damage or breakage caused by unauthorized service, installation, alteration, modification, assembly
or disassembly, negligence, or conditions of use which are unintended for the product are not warranted. This Limited Warranty
does not cover cosmetic or surface corrosion resulting from chips or scratches in the paint. Extra expenses including, but not
limited to, loss of machine use and inconvenience are not covered. Due to varying conditions under which the product is used, we
offer no warranties, express or implied, as to the length of service. We do not warrant products that have not been paid for, or in the
event that we have offered a payment plan, products purchased by buyers who are in arrears on a payment plan. THIS LIMITED
WARRANTY DOES NOT COVER UNINTENDED USE. See “INTENDED USE” below.
INTENDED USE: This Limited Warranty covers only defects that arise in the ordinary, intended use of the product. Products sold
under the YOWZA “KEEWADIN” name are intended for RESIDENTIAL USE ONLY. See further “Circumstances and use that will
void your warranty “below.
CIRCUMSTANCES AND USE THAT WILL VOID YOUR WARRANTY: Any use other than for residential purpose including but not
limited to: use in a commercial business, use in a member paid organization or association, use in an outside the home office or
location of any kind that is not the residence of the buyer, immediate household members or family. Willful disregard for the proper
maintenance, use and location of the equipment. Loss from natural disasters such as hurricanes, floods, tornados etc. are not
covered.
WARRANTY PERIOD: The warranty period begins on the date on the product was delivered to the original buyer. The warranty
period for lifetime frame and flywheel magnetic braking system, and five years on all other parts. The labor portion of the warranty
is two years from the date of delivery.
WHO WILL PAY LABOR AND TRANSPORTATION COSES: If we determine, during the first year of the warranty period, that the
product or any covered part must be shipped to the manufacturing facility for repair or service, all warranty repairs, including
transportation costs and labor, will be made at NO CHARGE to you; thereafter, you will be responsible for all costs of repair and
service, including labor and transportation costs.
WHAT YOU MUST DO TO OBTAIN WARRANTY COVERAGE DO TO OBTAIN WARRANTY COVERAGE: Retain proof of
purchase. All warranty repairs and corrections require proof of purchase. To obtain coverage, please contact YOWZA Technical
Support (877-969-9240) within seven (7) days after discovery of the defect and follow the directions provided to you by your
YOWZA Service Representative.
MODIFICATIONS TO WARRANTY ARE NOT AUTHORIZED: No one is authorized to modify, change, transfer or extend in any
way the terms of this Limited Warranty.