User manual

26
WHAT HAPPENS IF SOMETHING GOES WRONG?
TECHNICAL ASSISTANCE
If after these checks the fault remains, you should contact your nearest authorised Zanussi Service Centre and
advise them of the following/
* Model No
* Serial No
* Date of Purchase
* Brief description of fault
Please note that it will be necessary to provide proof of purchase for any in guarantee service calls.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge
if the fault is not a mechanical or electrical breakdown.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Zanussi appliance, contact our Customer Relations Department by letter or
telephone as follows:
Customer Care Department
Zanussi House
Hambridge Rd.
Newbury
Berks RG14 5EP
Tel.: 01635 - 521313
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on rating label situated at the bottom centre of the oven front frame.
CALL FOR SERVICE
The programmer display carries out a self check, in
order to verify that it is working correctly. If a problem
is identified, the spanner symbol will be
displayed.
In the event of a breakdown, a NUMBER will appear.
If numbers 001 or 002 appear, it means that the meat
probe is at fault and needs to be replaced.
If the appears when you plug in the meat probe.
Ensure the interior of the oven does not exceed the
pre-set temperature of the meat probe.
If a higher number appears, please contact your
nearest Zanussi Service Centre quoting the number
of the fault code, together with the model and the
serial numbers.
ELECTRICAL FAILURE
In the event of a power failure, any programme
functions displayed will disappear. Then power is
restored, the clock will flash 12:00, and all previous
functions will have to be reselected.