Installation manual

1
106
H. TROUBLE SHOOTING
PROBLEM CAUSE SOLUTION
Control panel does not
start
No electrical input to
the stove
Verify if the plug is connected
Circuit board protec-
tion fuse is burned
Replace the fuse. By authorized Zibro
technician only
Control panel is faulty Replace the control panel code
COM0266. By authorized Zibro techni-
cian only
Flat cable is faulty Replace the flat cable cod. COM0240.
By authorized Zibro technician only
Circuit board is faulty Replace circuit board code COM0231.
By authorized Zibro technician only
Stove does not start
Alarm displayed “AlAr
no FirE”
The tank is empty Fill the tank
The burning pot is
dirty
Clean the burning pot. See chapter F
Stove does not start
Alarm displayed “AlAr
no FirE”
The temperature sen-
sor has not detected
the minimum tempe-
rature threshold to
start
Empty the burning pot and start
again, if the problem continues. Start
the stove with some “fire starter”
or “fire lighters” in the fire bed. See
chapter D.1.1.2. Call authorized Zibro
technician if the problem still conti-
nuous.
Ignitor is broken Replace the ignitor, code COM0234.
By authorized Zibro technician only
Outside temperature is
too low.
Empty the burning pot and start
again, if the problem continues. Start
the stove with some “fire starter”
or “fire lighters” in the fire bed. See
chapter D.1.1.2. Call authorized Zibro
technician if the problem still conti-
nuous.
Wood pellets are wet Use only dry wood pellets. See chap-
ter D.12.
Thermal sensor is
blocked
Replace the sensor code COM0239. By
authorized Zibro technician only
Hourly (30 sec) cle-
aning cycle is not in
accordance with the
used pellets
The fire can get distuinguished during
minimum power level with some kind
of pellets. Use other pellets or reduce
the combustion air inlet opening.
Electronic circuit board
is broken.
Replace the electronic circuit board
code COM0231. By authorized Zibro
technician only
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