Installation manual

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107
Wood pellets do not
get to burning pot box
The tank is empty Fill the pellet hopper.
Auger is blocked Unplug the stove from electricity,
move the inside hand protection of the
tank away, empty the tank, carefully
clean the visible parts of the auger.
Replace the hand protection and start
again. Call authorized Zibro technician
if the problem still continuous.
No electrical input to
the stove
Verify if the plug is connected
Auger motor is dama-
ged
Replace the motor, Code COM0232. By
authorized Zibro technician only
Verify if there is an
alarm activated on
display
See relative paragraph in this chapter.
The fire goes out and
the stove stops.
The tank is empty Fill the tank.
Auger is blocked Unplug the stove from electricity,
move the inside hand protection
of the tank away, empty the tank,
carefully clean the visible parts of the
auger. Replace the hand protection
and start again. Call authorized Zibro
technician if the problem still continu
Wood pellets are not
good quality.
Try better quality wood pellets.
The phase 1 parameter
set in the circuit board
is too low.
The wood pellets supply to the bur-
ning pot might need adjustment. By
authorized Zibro technician only
The fire goes out and
the stove stops.
Verify if there is an
alarm activated on
display
See relative paragraph in this chapter.
The fire has a weak
and orange flame,
pellet do not burn
correctly and/or the
glass turns black (too)
quickly
Not enough combusti-
on air reaches the fire
Check the following (by end-user):
Possible obstructions of the combus-
tion air inlet tube on the back of the
stove (see picture 6 in chapter D.7.)
clean the fresh air inlet tube.
Burning pot grid holes obstructed
and/or burning pot box with too
much ash and/or burning pot too dirty
and must be cleaned, see chapter F.3.5
By authorized Zibro technician only:
exchanger pipes inside the stove too
dirty; clean the extractor blades and
its scroll.
The exhaust/flue gas
pipe/chimney is bloc-
ked
Have exhaust/flue gas pipe / chim-
ney cleaned by authorized chimney
sweeper immediately. Call authorized
chimney sweeper.
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man_Mirtilla.indd 107 25-5-10 11:50