Warranty

Standard cataloged material may be returned only with written permission of Zurn. Returned
goods are subject to a 25% restocking charge of total saleable material returned, plus cost of
reconditioning, if necessary, to make material sellable. Transportation charges are the
responsibility of the Buyer. Credit allowance will be in the form of merchandise credit only – not
cash credit. The value of the return must total at least $100.00 to qualify for credit allowance. No
credit will be allowed for parts unless originally ordered and invoiced as parts. No credit will be
allowed for discontinued or made-to-order items. Items that have been specially made are not
subject to return or cancellation except by special negotiation. Material must be returned within
one year of invoice date for credit to be issued for Chemical Drainage, Linear Drainage, and
Light Commercial. Material must be returned within two years of invoice date for credit to be
issued for Commercial Fixtures, Flush Valve Products, Specification Drainage, Tubular Brass,
and Zurn Wilkins. No credit is allowed for Linear Drainage products that have been cut and
Specification Drainage product with auxiliary tappings. Flush Valve material over two years old
will be subject to a 50% handling charge. Flush Valve material over five years old will not be
accepted. Light Commercial and Specification Drainage galvanized material will be credited at
value of Dura-Coated cast iron, and chrome plated at value of bronze. Zurn Wilkins
damaged/broken test cocks or ball valves are not considered defective.
Illustrations of Typical Installations
The typical installations for various products found in each product section are intended to
illustrate the products and potential options for the use of these products. Under no
circumstances are they to be construed as recommended installation procedures. Consult local
codes and project specifications for proper installation instructions.
Shortage/Damage Claims
Notification of material shortages or incorrect filling of orders must be made to Zurn within 10
days of receipt. No claims over three months old will be honored. Buyer agrees to make all
complaints for damage in transit or “short count” directly to the carrier; before the contents are
unloaded have the carrier agent’s acknowledgement of such damage noted on the bill of lading
and to present to the carrier its agent’s acknowledgement of such damaged material with formal
claim covering said damage.