User manual
1-Year Limited Warranty,
ZVOX Audio SoundBase Systems
To
the original purchaser
of
a ZVOX Audio system in the United States
of
America, ZVOX Audio warrants
the ZVOX Audio system to be free
of
defects in material and workmanship for a period
of
one ( 1) year from
date
of
purchase.
To
obtain a warranty repair
of
a ZVOX Audio system, a Return Authorization must be obtained from
ZVOX Audio. With respect to defects, ZVOX will, at its option, repair any defect
in
the product or replace the
product at no charge to the original purchaser for parts
or
labor.
If
ZVOX Audio elects to replace a system, the
replacement system will be equivalent to the condition
of
the ZVOX Audio system as received by ZVOX
Audio for service. The repair
of
a ZVOX Audio system
by
an independent service agency is not supported.
This ZVOX Audio warranty applies to the original purchaser
of
the ZVOX Audio system purchased in the
USA from an authorized ZVOX Audio retailer and used in the United States
of
America. ZVOX Audio cannot
provide service to an owner
of
a ZVOX Audio system outside the United States
of
America.
This warranty does not extend
to
any malfunction, physical damage or failure caused by misuse, abuse,
accident, faulty hookup, improper electrical source, defective associated equipment
or
use
of
the system with
equipment for which it is not intended.
The only acceptable method
of
establishing warranty status is a copy
of
the original
proof
of
purchase from
an authorized ZVOX Audio retailer, indicating the customer's name and purchase date. The warranty period
starts from the date on the
proof
of
purchase
of
the ZVOX Audio product.
Obtaining service on a ZVOX Audio product: The owner
of
the
ZVOX
Audio product should first contact
the ZVOX Audio retailer that sold the ZVOX Audio system to inquire about warranty service.
If
the dealer
does not provide service for ZVOX products, please contact ZVOX Audio directly at info@zvoxaudio.com or
(866) 367-9869 to obtain a Repair Authorization. A Repair Authorization from ZVOX Audio does not include
the cost
of
shipping the ZVOX Audio system to ZVOX Audio.
Do
not send a ZVOX Audio system to ZVOX
Audio for repair prior to obtaining a Repair Authorization. ZVOX Audio reserves the right to refuse
or
return
any products delivered to ZVOX Audio without prior written authorization.
The Repair Authorization number should be included inside the carton. The Repair Authorization number
should be marked on the return shipping label
on
the outside
of
the carton.
Shipping carton and cushions: This 1-ye
ar
limited warranty does not cover the cost
of
a replacement
shipping carton and set
of
cushions. A replacement shipping carton and cushion set can be purchased from
ZVOX Audio
if
you elect to discard the original carton and cushions. The genuine ZVOX Audio carton and
cushions for your specific ZVOX Audio model must be used to ship your unit to ZVOX Audio. ZVOX Audio
urges you to keep your system's shipping carton and all the
comer
and side cushions.
Shipme
nt
to ZVOX Audio: The ZVOX Audio system owner is responsible for shipping charges to ZVOX
Audio using the shipping method
of
their choice. The ZVOX Audio system should be shipped to the ZVOX
Audio address provided in the Return Authorization. ZVOX Audio is not responsible for physical damage
sustained by a product in shipment back to ZVOX Audio, regardless
of
the nature
of
the Return Authorization.
ZVOX Audio suggests using a shipper that provides you a tracking number.
Once the repair has been performed, ZVOX Audio will then ship the unit back to the customer with no
charge for shipping. ZVOX Audio can only ship to locations in the United States
of
America.
For a ZVOX Audio system owner outside the United States
of
America: A ZVOX Audio system owner
outside the United States
of
America should contact the ZVOX retailer in the country where they purchased
the ZVOX system to inquire about warranty service. You may then be referred to the authorized ZVOX Audio
distributor in that country.
This is the sole and express warranty. This warranty is in lieu
of
all other warranties, expressed or implied,
of
merchantability, fitness for purpose
or
otherwise. In no eve
nt
shall ZVOX Audio LLC be liable for
incidental
or
consequential damages or have any liability with respect to defects other than the obligations set
forth as
st
ated. Except as provided herein, ZVOX Audio L
LC
shall have no liability or responsibility to the
purchaser
or
any other person
or
entity with respect to any liabilit
y,
loss or damage caused directly
or
indirectly by use
of
the product, including, but not limited to, any incidental or consequential damages.
© 2014 June 30, ZVOX
Audio
LLC.