Network Cables User Manual

NSA-220 User’s Guide
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CHAPTER 15
Troubleshooting
15.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware, Connections, and LEDs
NSA Login and Access
Reset the NSA
I Cannot Access The NSA
External USB Drives
Media Server Functions
Download Service and Broadcatching Functions
Web Publishing
15.2 Power, Hardware, Connections, and LEDs
V The NSA PWR LED does not turn on (no LEDs are on).
Make sure the NSA is turned on.
Make sure you are using the power adaptor or cord included with the NSA.
Make sure the power adaptor or cord is connected to the NSA and plugged in to an
appropriate power source. Make sure the power source is turned on.
Turn the NSA off and on.
If the problem continues, contact the vendor.
V An HDD LED is off.
The HDD LED is off when the NSA cannot detect a hard drive in the drive bay. Replace or
install a hard drive. See Installing or replacing a hard drive