Prestige 2864I User’s Manual Version 2.
ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase.
you specific legal rights, and you may also have other rights which vary from state to state. Copyright © 1997 by ZyXEL The contents of this book may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher. Published by ZyXEL Communications Corporation. All rights reserved. Note: ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
• The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states relation to Electro Magnetic Compatibility. (EMC Directive) • Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive) • 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC.
• Technical support: support@zyxel.com in North America. support@zyxel.hinet.net outside North America. • Product information: Visit our site on the World Wide Web: http://www.zyxel.com. • FTP: Information , such as ZyXEL software and ROM updates for North America can be found at this FTP address: ftp.zyxel.com For European and Asian versions and related files, use the address: ftp.zyxel.co.
Contents ZyXEL Limited Warranty ii Copyright © 1997 by ZyXEL iii Acknowledgments iii FCC Part 15 Information iii Information for Canadian Users iv Contacting ZyXEL vi 1 Introduction 1 Features 1 Ease of Installation 1 ISDN Basic Rate Interface (BRI) 2 Built-in V.
Mobile Users with V.
General Ethernet Setup 36 TCP/IP Ethernet Setup and DHCP 37 Novell IPX Ethernet Setup 40 Bridge Ethernet Setup 40 4 Configuring for Internet Access 41 IP Addresses and the Internet 42 Internet Access Configuration 43 Single User Account 46 Configuration for Single User Account 48 Configuring Backup ISP Accounts 48 5 Remote Node Configuration 51 Bandwidth on Demand 57 Editing PPP Options 59 6 Dial-In Configuration 61 Telecommuting 62 Dial-In Server Application 62 Default Dial-In Setup 63 Dial-In Users Set
Prestige on LAN without Server 80 IPX Spoofing 81 IPX Ethernet Setup 81 LAN-to-LAN Application 83 Remote Node Setup 83 Static Route Setup 85 9 Bridging Configuration 89 IPX Spoofing 89 Bridge Ethernet Setup 89 LAN-to-LAN Application 91 Remote Node Setup 91 Default Dial-In Setup for Bridge 92 Bridge Static Route Setup 93 10 Filter Configuration 95 About Filtering 95 Prestige’s Filter Structure 96 Configuring a Filter Set 96 Configuring a Filter Rule 99 TCP/IP Filter Rule 99 Generic Filter Rule 103 Novell I
Using RADIUS Authentication for CLID 114 Configuring the SMT Password 115 13 Telnet Configuration and Capabilities 117 About Telnet Configuration 117 Telnet Capabilities 118 Single Administrator 118 System Timeout 118 14 System Maintenance 119 System Status 119 Terminal Baud Rate 122 Log and Trace 123 View Error Log 123 Syslog And Accounting 124 Diagnostic 125 Backup Configuration 128 Restore Configuration 129 Software Update 129 Command Interpreter Mode 130 Call Control 131 Call Control Parameters 131 Bl
Problems with the LAN Interface 137 Can’t PING any station on the LAN 137 Problems Connecting to a Remote Node or ISP 137 Problems Connecting to a Remote User 138 16 ISDN Switch Types 139 Provisioning For U.S.
xiv
1 Introduction Congratulations on your purchase of the ZyXEL Prestige 2864I Remote Access Router. The Prestige is the first device to integrate a Router and Bridge into a single package. In a modem-sized box, the Prestige offers inexpensive yet complete telecommunications and internetworking solutions for your home or branch office. The Prestige is ideal for everything from Internet browsing to receiving calls from Remote Dial-in Users to making LAN-to-LAN connections to Remote Nodes.
ISDN Basic Rate Interface (BRI) Using either a standard S/T or U Interface the Prestige supports a full range of switch types. The switch type depends on the CO (Central Office) switch your ISDN line is connected to. See Chapter 16 for more information on North American, European, and Asian ISDN firmware and switch types supported by the Prestige. The two B-channels can be used independently for two destinations. Or they can be bundled for one connection to support bandwidth-ondemand. Built-in V.
Bandwidth On Demand The Prestige supports bandwidth up to 128Kbps over a single ISDN BRI line. It incorporates PPP/MP (Point-to-Point Protocol/Multilink Protocol) to bundle two B channels over a BRI line. In addition, the Prestige dynamically allocates bandwidth between the two B channels, increasing or decreasing speeds as needed to allow for greater efficiency in data transfer.
Call Control The Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable phone numbers in order to save you the expense of unnecessary charges. Data Compression The Prestige incorporates Stac data compression and CCP (Compression Control Protocol). Networking Compatibility The Prestige is compatible with remote access products from other companies such as Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.
Multiprotocol LAN-to-LAN Connection The Prestige can dial to or answer calls from another remote access router connected to a different network. The Prestige supports TCP/IP, Novell IPX, and has the capability to bridge any Ethernet protocol. Telecommuting Server The Prestige allows Remote Dial-in Users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities, e.g.
4. Part Four - Advanced Management (Chapters 11-14) - provides information on advanced management features for network managers. 5. Part Five - System Maintenance (Chapters 15-16) - describes maintenance features for checking system status and logging errors. Regardless of the application, it is important that you follow the steps outlined in Part One (Chapters 1-3) to correctly connect your Prestige to your LAN.
Packing List Before you proceed further, check all items you received with your Prestige against this list to make sure nothing is missing. The complete package should include: • One Prestige 2864I. • One power adapter. • One RJ-45 phone cable. • One RJ-11 phone cable. • One 25 pin female - 9 pin male adapter. • One LAN crossover cable (red tag). • One LAN straight cable (white tag). • One Prestige Support Disk. • One Prestige 2864I Quick Start Guide. • This Prestige 2864I User’s Manual.
• A computer equipped with communications software configured to the following parameters: • VT100 terminal emulation. • 9600 Baud rate. • No parity, 8 Data bits, 1 Stop bit. After the Prestige has been successfully connected to your network, you can make future changes to the configuration by using a Telnet application.
2 Before You Begin To ensure successful installation of your Prestige, we strongly recommend that you carefully follow the steps outlined in Chapters 2 and 3. These chapters are designed as a guide for you to collect the necessary information about your ISDN phone line, and the LAN which you will be connected to. Once this information has been collected, it will be used to configure your Prestige. After you have successfully configured your Prestige, see the appropriate chapters to setup your application.
Figure 2-1 Installation Guide Completing the Worksheet Before you continue locate the worksheet at the end of this chapter. This information worksheet has been provided to help you get through setup and installation of your Prestige as easily as possible.
long waits common when ordering a new line. Use the information in this section to place the order (see Chapter 16 for information on provisioning your ISDN line). If you have already installed your ISDN line, you can check the following section to make sure that you can use all the features of your Prestige. 1. Contact your local telephone company’s ISDN Ordering Center. 2. Find out what type of ISDN service is available.
management protocol and will be displayed as the prompt when the user enters the Command Mode. • Route IP Field - For Internet access, you will need to enable the Route IP Field. See Chapter 4 for more details on configuring your Prestige for Internet access. To support Novell IPX, or Bridging, enable the appropriate protocol and reference the related chapters for detailed information. You have now collected all of the general setup information you need.
• B Channel Usage - Determine which connection is appropriate for your B channel and check the corresponding option on the worksheet. If your Prestige is the only device using the ISDN line, then configure B Channel Usage to Switch/Switch so that your device will use both B channels to communicate. If your Prestige is sharing the ISDN line with other devices, then configure B Channel Usage to Switch/Unused.
Collecting Ethernet Setup Information This section assumes that you are setting up your Prestige for a TCP/IP connection. If you want to configure the Prestige for other protocols (e.g., IPX), refer to the appropriate chapters. • Ethernet Interface - The first step is to determine the type of Ethernet interface you will be using on the Prestige. There are two options: AUI or UTP. Record the interface type onto the worksheet. If you have a 10Base2 (BNC), you should choose AUI.
IP Subnet Mask 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 255.255.255.
Prestige Setup and Installation Worksheet General Setup Information • System Name (for identification purposes): _______________________________________ • Protocol Routing: ___TCP/IP ___IPX ___Bridging ISDN Setup Information • Switch Type (check one): ___AT&T 5ESS NI-1 ___AT&T Point to Point ___AT&T 5ESS Multipoint ___Northern Telecom NI-1 ___Northern Telecom Custom ___DSS1 ___1TR6 • B-Channel Usage (check one): ___Switch/Switch 16 Before You Begin
___Switch/Unused North America ISDN • 1st Telephone Number: _______________________________________ • Analog Call (check one): ___Modem ___A/B Adapter ___Ignore • 1st SPID Number: _______________________________________ • 2nd Telephone Number: _______________________________________ • Analog Call (check one): ___Modem ___A/B Adapter ___Ignore • 2nd SPID Number: _______________________________________ DSS1 ISDN • ISDN Data Number & Subaddress: _______________________________________ Before You
• A/B Adapter Number & Subaddress: _______________________________________ • Outside Line Prefix Number: _______________________________________ • PBX Number (S/T Bus Number): _______________________________________ • Incoming Number Matching: ___MSN ___CDSA ___Don’t Care • Analog Call Routing: ___Modem ___A/B Adapter ___Ignore • Global Analog Call: ___Accept ___Ignore 1TR6 ISDN: • ISDN Data Number: _______________________________________ • A/B Adapter Number: ________________________________
• Outside Line Prefix Number: _______________________________________ • PBX Number (S/T Bus Number): _______________________________________ • Incoming Number Matching: ___EAZ ___Don’t Care • Analog Call Routing: ___Modem ___A/B ___Ignore Ethernet Setup Information • Ethernet Interface (check one): ___AUI ___UTP • IP Address: _______._______._______._______ • IP Subnet Mask: _______._______._______.
20 Before You Begin
3 Installation This chapter outlines how to connect your Prestige to the LAN and ISDN line. A diagram of the right panel and rear panel of the Prestige are shown below. Please refer to this diagram to identify all of the ports on your device when you attempt to make the various connections.
A Warning On Connection Cables The RS-232, ISDN line, and Ethernet cable, are very similar to each other. It is important that you use the correct cable for each connection; otherwise, your Prestige could be damaged. Connecting Your Computer and Your Prestige For the initial setup of your Prestige, you must use an RS-232 cable and communications software to configure the Prestige. After the Prestige has been successfully installed, you can modify the configuration through a remote Telnet connection.
• U interface - This allows you to connect directly to your ISDN wall jack. O NOTE: THE ISDN JACK IS FOR ISDN LINE CONNECTION ONLY. CONNECTION OF A PHONE LINE MAY RESULT IN DAMAGE TO YOUR PRESTIGE. ATTENTION : LA FICHE ISDN EST DESTINÉE UNIQUEMENT POUR LA CONNEXION SUR UNE LIGNE RNIS. LA CONNEXION SUR UNE LIGNE TÉLÉPHONIQUE PEUT ENDOMMAGER VOTRE ADAPTATEUR DE TERMINAL.
connectors that look like a bigger telephone plug with 8 pins. Two types of gray Ethernet cables come with the package: • O NOTE: Straight through cable (white tag): Connect your Prestige to a 10Base-T hub. • Crossover cable (red tag): Connect your Prestige to your computer directly without a hub. IF THIS CABLE IS USED TO CONNECT ISDN, IT MAY DAMAGE YOUR PRESTIGE. • AUI The AUI port (the connector with 15 pins) is used to connect the Prestige to a 10Base5 (thicknet) network.
Figure 3-2 Front Panel PWR - This LED (power) comes on as soon as you connect you Prestige to the power supply and switch it to the ‘I’ (on) position. RDY - The ready LED will come on once the Prestige has been turned on and initialized. If this LED is blinking, there is an error and you need to contact technical support. LAN - This LED indicates that the Prestige has been successfully connected to the LAN via the Ethernet interface.
Powering On Your Prestige When you power on your Prestige, the Prestige will perform several internal tests and will also do an ISDN line initialization.
Enter the default password, 1234 to get into the Main Menu of System Management Terminal (SMT). Note that once you are in the SMT and if there is no activity for longer than 5 minutes, the Prestige will automatically log you out and will display a blank screen. If you see a blank screen, press ENTER to bring up the password screen. Navigating Through the System Management Terminal Interface The SMT is the interface that you use to configure your Prestige.
indicating that the information must be filled in before that menu can be saved. • N/A Fields. Some of the fields in the SMT will show a N/A. This symbol refers to an option that is not available. • Saving Your Configuration. You can save your configuration by pressing ENTER at the message: Press ENTER to confirm or ESC to cancel: Saving the data on the screen will take you in most cases to the previous menu.
# 2 3 4 Menu Title ISDN Setup Ethernet Setup Internet Access Setup 11 Remote Node Setup 12 Static Routing Setup 13 Default Dial-in Setup 14 Dial-in User Setup 21 Filter Set Configuration 22 23 24 SNMP Configuration System Security System Maintenance 99 Exit Description Setup ISDN configuration Setup Ethernet configuration A quick and easy way to setup Internet connection Setup Remote Node for LAN-to-LAN connection including Internet connection. Prestige has four Remote Nodes.
Figure 3-6 Menu 1 - General Setup 1. System Name - Choose a descriptive name for the Prestige for identification purposes, e.g., p2864. This name should be no more than 8 alphanumeric characters. Spaces are not allowed, but “-” and “_” are accepted. This name can be retrieved remotely via SNMP, used for CHAP authentication, and will be displayed as the prompt in the Command Mode. See Chapter 6 for more information on CHAP; see Chapter 14 for more information on Command Mode. 2.
ISDN Setup Menu 2 is for entering information about your ISDN line. Different telephone companies deploy different types of switches for ISDN service. Depending on the switch for your particular installation, you will have a different number of telephone numbers, and if you are in North America, you may also have SPIDs. Make sure that you have correct and complete telephone numbers and SPIDs. You need to pass the ISDN setup before your system can make an outgoing call or answer an incoming call.
2. B Channel Usage - If you are using one B channel of your Prestige with another device on the S/T bus, then select Switch/Unused. If not choose Switch/Switch. 3. Telephone Number(s) - Enter the telephone number(s) assigned to your ISDN line by your telephone company. Some switch types only have one telephone number. For North America, these phone numbers should be in a standard seven digit format e.g. 5551234. Note that the Prestige only accepts digits; do not include - and spaces in this field.
DSS1 & 1TR6 ISDN Figure 3-8 Menu 2 - ISDN Setup for DSS1 Figure 3-9 Menu 2 - ISDN Setup for 1TR6 1. Switch Type - This field is fixed as DSS1 or 1TR6. 2. B Channel Usage - This field is fixed as Switch/Switch. 3. ISDN Data & Subaddress - Enter the telephone number and subaddress assigned to the ISDN data call for the Prestige. It will be used as the outgoing CGPN(Calling Party Number) setting for ISDN data calls. Note that the Prestige only accepts digits; do not include - and spaces in this field.
19 digits for the number and 5 digits for the Subaddress. The Subaddress is only applicable to DSS1. 4. Modem & Subaddress - Enter the telephone number and subaddress assigned to the internal Modem data call for the Prestige. It will be used as outgoing CGPN(Calling Party Number) setting for the internal Modem data call. 5. A/B Adapter & Subaddress - Enter the telephone number and subaddress assigned to the A/B Adapter (POTS port) call for the Prestige.
The analog call will be answered as a modem call when there is a match for the modem subaddress. Or it will be answered as A/B Adapter call when there is a match for the A/B Adapter subaddress. If no modem or A/B Adapter subaddress is specified, then the analog call will not be answered. This option is only available for DSS1. Don’t care - all numbers accepted - All digital calls, including global calls (without CDPN and CDSA in the call setup), to any CDPN (Called Party Number) will be answered.
select Yes, the Prestige will perform a loop-back test to check the ISDN line. If the loop-back test fails, note the error message that you receive and take the appropriate troubleshooting action. Figure 3-10 ISDN Loop-Back Test Screen Ethernet Setup Menu 3 is used to enter Ethernet related information. Depending on the protocols (TCP/IP or IPX) on your LAN, you will need to configure each protocol separately.
Figure 3-11 Menu 3.1 - General Ethernet Setup 1. Ethernet Interface - The Prestige supports two types of Ethernet connections, the AUI (15-pin) or the connection for the 10BaseT network (looks like a bigger telephone plug). Determine which type you are using and select the appropriate option in this field. 2. Input and Output Filter Sets - Filter sets are used to block certain packets to reduce traffic and to prevent a security breach.
Figure 3-12 Menu 3.2 - TCP/IP Ethernet Setup 1. DHCP - This field determines what mode of DHCP (Dynamic Host Configuration Protocol) support the Prestige should use. If it is set to None, DHCP will not be used. If it is set to Server, the Prestige will act as a DHCP server, capable of automatically assigning IP addresses to Windows 95, Windows NT, and other systems that support the DHCP client. When DHCP is used, the following four items need to be set.
first address in the block, and the remaining addresses in the pool are assigned to clients. 4. Primary DNS Server/Secondary DNS Server - These two fields are used by DHCP clients (such as Windows 95 and Windows NT systems) for Domain Name Servers. Usually your Internet provider will provide one or more name service hosts. 5. IP Address - Enter the IP address of the Prestige in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.68.135.5.
Novell IPX Ethernet Setup Refer to the chapter on Novell IPX configuration. Bridge Ethernet Setup Refer to the chapter on Bridging configuration.
4 Configuring for Internet Access Menu 4 of the SMT allows you to configure Internet access on one screen. Before you configure the Prestige for Internet access, you need to collect the following information from your ISP (Internet Service Provider). • IP address of the ISP’s gateway (optional). • Telephone number(s) of your ISP. • Login name.
Figure 4-1 Internet Access IP Addresses and the Internet Conventionally, the Internet (with a capital I) refers the large-scale interconnected networks across the world that was originally developed by the US Department of Defense. The Internet uses exclusively the TCP/IP suite of protocols. The term “internet” (lower case i), however, refers to any interconnected networks using any protocol. An internet can be as simple as two hosts on a LAN, or it can be as complex as the Internet itself.
192.168.0.0 - 192.168.255.255 For this reason, it is recommended that you choose your network number from the above list. You can obtain your IP address from the IANA, from an ISP, or assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks.
Figure 4-2 Menu 4 - Internet Access Setup 1. From the Main Menu, enter 4 to go to Menu 4 - Internet Access Setup as seen above. 2. ISP’s Name - Enter the name of your Internet Service Provider, e.g., myisp. This information is for identification purposes only. 3. ISP IP Addr - Enter the IP Address of the remote gateway at the ISP’s site. If you do not have this data, just leave it blank. 4.
applications, e.g., FTP, to access the Internet from your workstation, you will need a separate login name and password for each server. 7. Single User Account - See the following section for a more detailed discussion on the Single User Account feature. The default is No. 8. Telco Options: Transfer Rate - This field (which only applies to outgoing calls) controls the rate at which the data is transferred between your Prestige and the Internet.
the Internet connection. If the test fails, note the error message that you receive and take the appropriate troubleshooting steps. Single User Account Typically, if there are multiple users on the LAN wanting to concurrently access the Internet, they will have to subscribe to multiple IP addresses or a Class C subnetwork from the ISP. In either case, these two approaches will cost more than a single user account.
In summary: 1. SUA is an ideal, cost-effective solution for small offices with less than 20 hosts using a LAN to concurrently access the Internet or other remote TCP/IP network. 2. SUA can provide one server address to be accessed by Remote Dial-in Users, thus controlling the incoming packets. 3. SUA can provide firewall protection if you do not configure a server IP address. All incoming inquiries will be filtered out by the Prestige. Therefore, servers on your network are protected. 4.
Configuration for Single User Account The steps for configuring your Prestige for Single User Internet Access are identical to conventional Internet Access with the exception that you need to fill in three extra fields. Follow steps 1-8 from the previous section, Internet Access Configuration. 1. Single User Account - Enter Yes to enable the Single User Account feature. Use the space bar to toggle between Yes and No. 2. Single User Account: IP Addr - If your ISP assigns you a dynamic IP address, enter 0.0.
1. Configure your primary ISP using Menu 4, as described earlier in this chapter. 2. Enter Menu 11, then select the number of an unused remote node. 3. In Menu 11.1, choose a name for your backup ISP account, set the Active field to No, and enter your outgoing login name, password, and phone number(s). The Remote IP Address field should be set to 1.1.1.1. 4. In Menu 11.3, set the remote node’s subnet mask to 0.0.0.0, and set RIP to None. 5. Save the new configuration.
50 Configuring for Internet Access
5 Remote Node Configuration A Remote Node represents both a remote gateway and the internet behind it, across an ISDN connection. A Remote Node is required for placing calls to or answering calls from a remote network. Note that when you use Menu 4 to configure the Internet, the Prestige will automatically add a Remote Node for you. Once a Remote Node is configured properly, traffic to the remote LAN will trigger the Prestige to make a call automatically (i.e., Dial On Demand).
Figure 5-1 Menu 11 - Remote Node Setup Enter the Remote Node number to edit and you will go to the next submenu: 11.1 - Remote Node Profile as shown below: Figure 5-2 Menu 11.1 - Remote Node Profile 1. Rem Node Name - This is a required field. Enter a descriptive name for the Remote Node, e.g., SJHQ. This field can support up to eight characters. This name must be unique from any other Remote Node name or Remote Dial-in User name. 2. Active - Press the space bar to toggle between Yes and No.
activated in the future. Deactivated nodes are displayed with a (minus sign) at the beginning of the name in Menu 11. 3. Call Direction - If this parameter is set to Both, the Prestige can both place and receive calls to/from this Remote Node. If set to Incoming, the Prestige will not place a call to this Remote Node. If set to Outgoing, the Prestige will drop any call from this Remote Node. Several other fields in this menu depend on this parameter.
8. Outgoing: My Login Name - This is a required field if Call Direction is either Both or Out. Enter the login name for the Prestige when it calls this Remote Node. 9. Outgoing: My Password - This is a required field if Call Direction is either Both or Out. Enter the password for the Prestige when it calls this Remote Node. 10. Outgoing: Authen - This field sets the authentication protocol used for outgoing calls.
if available. Once connected, the Prestige will use the BACP (Bandwidth Allocation Control Protocol) to establish the second Bchannel if Multilink PPP is enabled, and the Remote Node supports MP and BACP. Some areas require dialing # before the phone number for local calls. A # symbol may be included at the beginning of the Primary Phone number or Secondary Phone number. 12. Route - This fields determines the protocols that the Prestige will route.
17. Telco Options : Transfer Rate - This field (which only applies to outgoing calls) controls the rate at which the data is transferred between your Prestige and the Remote Node. The options for this field are: • 64K - The Prestige will place 64Kbps (bits per second) digital data calls. (Default) • Modem - The Prestige will place Modem data calls. • X.75 - (for the DSS1 and 1TR6 only) The Prestige will place X.75 digital data calls. • V.120 - (for the DSS1 and 1TR6 only) The Prestige will place V.
For more information on customizing your filter sets, see Chapter 10. The default is blank, i.e., no filters defined. 21. Session Option: Idle Timeout (sec) - This value specifies the number of idle seconds that elapses before the Remote Node is automatically disconnected. Idle seconds is the period of time where no data is passed between the Remote Node and your Prestige. Administrative packets such as RIP are not counted as data. The default is 300 seconds (5 minutes).
Utility number for longer than the specified Add Persist value. Similarly, the second channel will be dropped if the traffic level falls below the low Target Utility number for longer than the Subtract Persist value. The Target Utility specifies the line utilization range at which you want the Prestige to add or subtract bandwidth. The range is 30 to 64 kbps (kilobits per second). The parameters are separated by a -. For example, 30-60 means the add threshold is 60 kbps and subtract threshold is 30 kbps.
Editing PPP Options Figure 5-3 Remote Node PPP Options 1. Encapsulation - Select CCP (Compression Control Protocol) for the PPP or MP link. There are two options in this field. • Standard PPP - Standard PPP options will be used. • CISCO PPP - Cisco PPP options will be used. 2. Compression - Turn on the Stac Compression. The default for this field is Off. 3.
5. Multiple Link Options: Max Trans Rate - Enter the maximum data transfer rate allowed for this Remote Node. This parameter is in kilobits per second. There are two options for this field: • 64 - At most one channel can be used. • 128 - A maximum of two channels can be used. 6. Multiple Link Options: Target Utility - Enter the two thresholds separated by a - for subtracting and adding the second channel. The default is 32-48. 7.
6 Dial-In Configuration You can configure the Prestige to receive calls from Remote Dial-in Users (e.g. telecommuters) and Remote Nodes. There are several differences between Remote Dial-in Users and Remote Nodes: 1. The Prestige can make calls to or answer calls from the Remote Node. However, the Prestige will only answer calls from Remote Dial-in Users. 2. Each Remote Node can have its own set of parameters such as Bandwidth On Demand, Protocol, Security, etc.
Telecommuting Telecommuting enables people to work at remote sites and yet still have access to the resources in the business office. Typically, a telecommuter will uses a client workstation with TCP/IP or IPX and dial-out capabilities, e.g., a Windows 95 PC or a Macintosh and an ISDN Terminal Adapter (TA). For telecommuters to call in to your LAN, you need to configure a Dial-In User Profile for each telecommuter.
5). An example of the Prestige being used as a dial-in server is shown below: Figure 6-2 Example of a Dial-In Server Application Default Dial-In Setup This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all Remote Dial-in Users and Remote Nodes before authentication is completed. Once authentication is completed, and if it matches a Remote Node, the Prestige will use parameters from that particular Remote Node.
Figure 6-3 Menu 13 - Default Dial-in Setup From the Main Menu, enter 13 to go to Menu 13 - Default Dial-in Setup. This section will describe how to configure the protocolindependent fields in this menu. For the protocol-dependent fields, refer to the appropriate chapters. 1. Telco Options : CLID Authen. - This field sets the CLID authentication parameter for all incoming calls. There are three options for this field: • • • None - No CLID is required. Required - Must provide CLID, or call is disconnected.
• None - No authentication required. 3. PPP Options: Mutual Authen. - Some vendors, e.g. Cisco, implement a type of mutual authentication. That is, the node that initiates the call will request a user name and password from the far end that they are dialing to. If the Remote Node that is dialing in implements this type of authentication, set this field to Yes. 4. PAP Login - This field will only be enabled if the Mutual Authen. field is set to Yes.
address. This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network. If set to No, the remote host must use the IP address assigned by the Prestige from the IP pool, configured below. The default is Yes. 10. Dial-In IP Address Supplied By: IP Pool - This field tells the Prestige to provide the remote host with an IP address from the pool. This field is required if Dial-In IP Address Supplied By: Dialin User is set to No.
number is 12345678, and the count is 2, then the pool will have 12345678 and 12345679. 16. Session Options: Input Filter Sets and Session Options: Output Filter Sets - In these fields, you need to select the filter set(s) to filter the incoming and outgoing traffic between your Prestige and the Remote Dial-in User. Keep in mind that these filter set(s) will only apply to all Remote Dial-in Users but not the Remote Nodes. You can choose from 12 different filter sets.
Figure 6-4 Menu 14 - Dial-in User Setup After selecting one of eight users by number and pressing enter you will see Menu 14.1 - Edit Dial-in User as seen below: Figure 6-5 Menu 14.1 - Edit Dial-in User 1. User Name - This is a required field. This will be used as the login name for authentication. Choose a descriptive word for login, e.g., peterhousel. 2. Active - You can disallow dial-in access to this user by setting this field to Inactive.
3. Password - Enter the password for the Remote Dial-in User. 4. Callback - This field determines if the Prestige will allow call back to the Remote Dial-in User upon dial-in. If this option is enabled, the Prestige will be able to call back to the Remote Dial-in User if they request it. In such a case, the Prestige will disconnect the initial call from this user and dial back to the specified call back number (see below). The default is no callback. 5.
More on CLID CLID allows the Prestige to authenticate the caller before a call is answered, thus saving the cost of a connection. The Prestige uses the caller ID in the ISDN call setup message to match against the CLID in the database. However, CLID may not be available due to your switch configuration. Besides authentication, another application of CLID is to combine it with call back.
7 TCP/IP Configuration This chapter shows you how to configure the Prestige for TCP/IP. Depending on your particular applications, you will need to configure different menus. For instance, Internet access is the most common application of TCP/IP. For this application, you should configure Menu 4. We will illustrate the configuration for other applications in the following sections. IP Subnet Mask A subnet mask is a 32-bit quantity that, when logically ANDed with an IP address, yields the network number.
to partition your class C network 204.247.203.0 with subnet mask 255.255.255.0 into 16 subnets (4 bits), the new subnet mask becomes 255.255.255.240. Number of Bits 1 2 3 4 5 6 7 8 Dot Decimal 128 192 224 240 248 252 254 255 LAN-to-LAN Application A typical LAN-to-LAN application is to use the Prestige to call from a branch office to the headquarters, as depicted in the following diagram.
configure Static Routes if some services reside beyond the immediate remote LAN. Remote Node Setup Follow the procedure in Chapter 5 to fill the protocol-independent parameters in Menu 11, Remote Node Profile. For the protocoldependent parameters, follow the instructions below. If you are configuring the Prestige to receive an incoming call, you also need to set the default dial-in parameters in menu 13 (see Chapter 6). 1. Route - Make sure IP is among the protocols in the Route field. 2.
5. Rem IP Subnet Mask - Enter the subnet mask for the remote network. 6. My WAN Addr - Some implementations, especially the UNIX derivatives, require hosts on both ends of the ISDN link to have separate addresses from the LAN, and that the addresses must have the same network number. If this is the case, enter the IP address assigned to the WAN port of the Prestige. Note that this is the address assigned to the local Prestige, not the remote router. Figure 7-3 Sample IP Addresses 7.
9. Metric - The metric represents the “cost” of transmission for routing purpose. IP routing uses hop count as the measurement of cost, with a minimum of 1 for directly connected networks. Enter a number that approximates the cost for this link. The number need not be precise, but it must be between 1 and 16. In practice, 2 or 3 is usually a good number. 10. Private - This parameter determines if the Prestige will include the route to this Remote Node in its RIP broadcasts.
packets can be forwarded to their destinations. A static route is used to resolve this problem by providing the Prestige with some static routing information. As a matter of fact, when you configure the Internet Access or a Remote Node, a static route is implicitly created by the Prestige. An example is given below. In the example, stations on the 204.5.1.0/24 subnetwork can access the remote stations using the static route. The route will have a destination of 204.5.1.
Figure 7-5 Menu 12 - Static Route Setup - Main Menu Figure 7-6 IP Static Route Setup 1. Route Name - Enter a descriptive name for this route. This is for identification purpose only. 2. Active - This fields allows you to activate/deactivate this static route. 3. Destination IP Address - This parameter specifies the IP network address of the final destination. Routing is always based on network number. If you need to specify a route to a single host, use a subnet mask of 255.255.255.
4. IP Subnet Mask - Enter the subnet mask for this destination. Follow the discussion on IP subnet mask in this chapter. 5. Gateway IP Address - Enter the IP address of the gateway. The gateway is an immediate neighbor of the Prestige that will forward the packet to the destination. On the LAN, the gateway must be a router on the same segment as the Prestige; over ISDN, the gateway must be the IP address of one of the Remote Nodes. 6.
8 Novell IPX Configuration This chapter shows you how to configure the Prestige for IPX. Depending on your particular applications, you will need to configure different menus. We will illustrate the configuration for some applications in the following sections. IPX Network Environment Frame Type The stations on an IPX network (both clients and servers) can run on four different frame types existing on one physical Ethernet cable. These frame types include 802.2, 802.3, Ethernet II (DIX), and SNAP.
Figure 8-1 Prestige Operating in IPX Environment Prestige on LAN with Server When the Prestige is being connected to a LAN with an existing NetWare server station, you will not need to configure the Prestige as a seed router, and hence the network number parameter in the Ethernet Setup Menu for the Prestige. Rather, the Prestige will learn the network number of the network it is attached to through the regular RIP broadcasts sent by the server and add this route to its routing table.
IPX Spoofing The Prestige comes with several pre-defined call filters designed to prevent certain IPX packets from triggering a call to a Remote Node. These filters should inform your Prestige which packets should be ignored as traffic. When you are routing IPX packets, the default call filters are defined as follows: • Block periodical SAP and RIP response messages. • Block NetWare serialization packets. • Allow SAP and RIP inquiry packets.
Figure 8-2 Menu 3.3 - Novell IPX Ethernet Setup 1. Seed Router - Determine if the Prestige is to act as a seed router. This value depends on the existing network. If there is a NetWare server providing the network number, select No. If there is no NetWare server providing the network number, select Yes. 2. Frame Type - For every frame type that the Prestige needs to support, you need to set the corresponding field to Yes.
Once you have completed filling in the Menu 3.3, press ENTER the save message to save your selections, or press ESC at any time to cancel your selections.
configured to receive an incoming call, you can configure the default dial-in parameters in menu 13 (see Chapter 6). 1. Route - Make sure IPX is among the protocols in the Route field. 2. Edit IP/IPX/Bridge - Press the space bar to change it to Yes and press Enter to go to the network layer options menu. Figure 8-4 Menu 14.1 - Edit Dial-in User 3. Dial-On-Query - This field is necessary for the Prestige on the client side LAN.
6. Hop Count - This field indicates the number of intermediate networks that must be passed through to reach the Remote Node. The default is one (1). 7. Tick Count - This field indicates the time-ticks required to reach the Remote Node. The default is two (2). 8. W/D Spoofing (min) - This field is used for the Prestige on the server side LAN. The Prestige can spoof a response to a server’s WatchDog request after the connection is dropped.
Figure 8-5 NetWare Servers on Both Sides of the Link This may present a problem if you desire your client station to access a server at a remote site. For example, in the above diagram, suppose that a client station on the network on the left wishes to access the NetWare server on the right (internal network number = 111). However, the SAP broadcasts will receive a response from the server on the left (internal network number = 444).
Figure 8-6 Menu 12.2 - Edit IPX Static Route 1. Server Name - In this field, enter in the name that has been configured for the server. This name must be the exact name configured in the NetWare server. 2. Network # - This field contains the internal network number of the remote server which you wish to access. Do not use 00000000 or FFFFFFFF for this field. 3. Node # - This field contains the address of the node on which the server resides.
Once you have completed filling in the menu, press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections.
9 Bridging Configuration This chapter shows you how to configure the Bridging options for the Prestige. Depending on your particular applications, you will need to configure different menus. We will illustrate the configuration for some applications in the following sections. IPX Spoofing The Prestige comes with several pre-defined call filters designed to prevent certain IPX packets from triggering a call to a Remote Node.
Basically, all non-local packets are bridged to the WAN, however, the Prestige applies a special handling for certain IPX packets to reduce the number of calls, depending on the setting of the “Handle IPX” field”. • If it is set to None, nothing is done to IPX traffic. • If it is set to Client, all RIP and SAP (Service Advertising Protocol) periodical response packets will not trigger the call. • If it is set to Server, no RIP or SAP packets will trigger the call.
IPX. Set it to Client if there are only client workstations on the LAN. Set to Server if there are only IPX servers on the LAN. If there are both clients and servers on the LAN, then the setting depends on if the local clients will access the remote servers. If they do, set to Client and set Dial-On-Broadcast in menu 11.2 to Yes to allow the client queries to trigger the call. If they do not, set it to Server. When you are finished, press ENTER at the message: Press ENTER to Confirm ...
Figure 9-2 Remote Node Bridging Configuration 3. Dial-On-Broadcast - This field is necessary for the Prestige on the caller side LAN. When set to Yes, any broadcasts coming from the LAN will trigger the Prestige to make a call to that Remote Node. If it is set to No, the Prestige will not make the outgoing call. 4. Ethernet Addr Timeout (min) - In this field, enter the time (number of minutes) that you wish the Prestige to retain the Ethernet Addr information in its internal tables while the line is down.
• PPP Options: Recv. Authen. - verify that this field is not set to None Bridging applications must have some sort of authentication turned on in order to match to a Remote Node. Once you have completed filling in the menu, press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections. Bridge Static Route Setup You can configure Bridge static routes for your Bridging applications. Figure 9-3 Menu 12.4 - Bridge Static Route 1.
Ether (MAC) address matches the value entered above, then it will trigger a call to this Remote Node. Once you have completed filling in the menu, press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections.
10 Filter Configuration About Filtering The Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the ISDN line. There are three types of filters involved: incoming data filters, outgoing data filters, and call filters. Data filters screen the data to determine if the packet should be allowed to pass. Call filters are used to determine if a call should be placed.
For incoming packets, the Prestige applies data filters only. Packets are processed depending upon whether a match is made. The Prestige allows you to customize the filter sets that you wish to use. This following sections describe how to configure the Prestige’s filter sets. Prestige’s Filter Structure You can configure up to twelve filter sets with six rules in each set. Therefore, the Prestige allows you to customize up to 72 filter rules (12 x 6).
information will now be displayed in the read-only section of Menu 21 Filter Set Configuration as shown below: Figure 10-2 Menu 21 - Filter Set Configuration Once you press ENTER, you will be taken to Menu - 21.1 - Filter Rules Summary as seen below. The information displayed in this menu is read-only. From here, you can examine the parameters of each rule that you have configured for that set. The following is a brief description of the abbreviations used in this menu.
• m - Refers to Action Matched. F means to forward the packet, D means to drop the packet, and N means check the next rule. • n - Refers to Action Not Matched. F means to forward the packet, D means to drop the packet, and N means check the next rule. Figure 10-3 Menu 21.1 - Filter Rules Summary If the filter type is IP (TCP/IP), the following abbreviations will be used: • Pr - Protocol. • SA - Source Address. • SP - Source Port number. • DA - Destination Address. • DP - Destination Port number.
• SS - Source Socket. • DS - Destination Socket. For more information on configuring the filter rule parameters, refer to the next section. To configure a specific filter rule, simply select the number of the filter rule (1-6) you wish to configure and press ENTER. This will take you to Menu 21.1.1 - TCP/IP Filter Rule (next section). Configuring a Filter Rule There are four types of filter rules that you can configure. Some of the parameters will differ depending on the type of rule.
Figure 10-4 Menu 21.1.1 - TCP/IP Filter Rule 1. Active - In this field, you can make the filter rule active or inactive. There are two options: • Yes. • No. 2. IP Protocol - Protocol refers to the IP specific number of the protocol. The range for this value should be between 0 and 255. For example, 6 refers to the TCP protocol. 3. IP Source Route - Determine, Yes or No, whether to check the source route. 4.
7. Destination: Port # Comp - In this field, you can select what comparison quantifier you wish to enable to compare to the value given in Destination: Port #. There are five options for this field: • None. • Less. • Greater. • Equal. • Not Equal. 8. Source: IP Addr - In this field, enter the source IP Address of the packet you wish to filter. The address is usually written in dotted decimal notation such as a.b.c.d where a, b, c, and d are numbers between 0 and 255. 9.
• Yes - filter match only established TCP connections. • No - filter match both initial and established TCP connections. 13. More - In this field, you can determine if you want to pass the packet through the next filter rule before an action is taken. There are two options for this field: • Yes. • No. If More is Yes, then Action Matched and Action Not Matched will be N/A. 14. Log - In this field, you can determine if you wish to log the results of packets attempting to pass the filter rule.
• Check Next Rule. • Forward. • Drop. Once you have completed filling in Menu 21.1.1 - TCP/IP Filter Rule, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC at any time to cancel your selections. This data will now be displayed on Menu 21.1 - Filter Rules Summary. Generic Filter Rule This section will show you how to configure the protocol-independent parameters for a Generic filter rule for your Prestige.
2. Length - This field refers to the length (in bytes) of the data in the packet that the Prestige should use for comparison and masking. The starting point of this data is determined by Offset. The range for this field is 0 to 8. Default = 0 3. Mask - In this field, specify (in Hexadecimal) the value that the Prestige should logically qualify [and] the data in the packet. Since Length is given in bytes, you need to enter in twice the length hexadecimal numbers for this field.
Figure 10-6 Menu 21.1.3 - IPX Filter Rule 1. IPX Packet Type - Enter the IPX packet type value of the packet you wish to filter. This value should be two hex-bytes. 2. Destination/Source Network # - Enter the four hex-byte destination/source network numbers of the packet that you wish to filter. 3. Destination/Source Node # - Enter in the six hex-byte value for the destination/source node number of the packet you wish to filter. 4.
• RIP Request. • RIP Response. • SAP Request. • SAP Response. • SAP Get Nearest Server Request. • SAP Get Nearest Server Response. Once you have completed filling in Menu 21.1.3 - IPX Filter Rule, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC at any time to cancel your selections. This data will now be displayed on Menu 21.1 - Filter Rules Summary.
11 SNMP About SNMP The Simple Network Management Protocol (SNMP) is a protocol governing network management and the monitoring of network devices and their functions. The Prestige supports the utilization of SNMP to regulate the communication that occurs between the manager station and the agent stations in a network. Basically, the Prestige, when connected to the LAN, acts as an agent station.
Figure 11-1 Menu 22 - SNMP Configuration 1. From the Main Menu, select option 22. SNMP Configuration. This will bring you to Figure 12.1 Menu 22 - SNMP Configuration. 2. You will then be prompted to enter the following information. Steps 3 -7 will describe the specific parameters involved in the configuration. The parameters you will have to fill in will be indicated in bold type. 3. Get Community - From this field, you can determine what the Get Community is for your Prestige.
leave the field blank (default), then the Prestige will respond to all SNMP messages it receives, regardless of origin. 6. Trap: Community - In this field, enter the community name that is sent with each trap to the SNMP manager. This should be treated like a password and match what the SNMP manager is expecting. The default is public. 7. Trap: Destination - This field contains the IP address of the station that you wish to send your SNMP traps to.
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12 System Security The Prestige incorporates a number of security measures to prevent unauthorized access to your network. For example, the Prestige supports both PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol) in authenticating a Remote Node. More information on CHAP and PAP can be found in Chapter 6. By default, the Prestige can store information about up to eight different users.
obtain a copy of the RADIUS software, along with documentation for the server, at http://www.livingston.com/Tech/FTP/pub-le-radius.shtml or at ftp://ftp.livingston.com/pub/le/radius/ Follow the included instructions to install the server on your UNIXbased server. Once you have installed the server, you will need to edit the dictionary file in the RADIUS configuration directory (which will usually be /etc/raddb).
this menu, select option 2, External Server. This will bring you to Menu 23.2 - System Security - External Server. Figure 12-1 Menu 23.2 - System Security - External Server The fields in the System Security - External Server menu are as follows: 1. Active - Determines whether the external security facility is enabled. If this field contains No, only the built-in dial-up user list will be used.
#----------------------------- 192.168.0.1 1234 should be added to the client file. The Client Name field in the file gives the IP address of the Prestige router, and the Key field should be the same as the Key field in Menu 23.2. After a RADIUS server has been configured, the Prestige will use it to authenticate all users that it cant find in its internal Dial-Up User List (Menu 14).
Zyxel-Callback-Option = Mandatory, Zyxel-Callback-Phone-Source = Preconfigured Dialback-No = “5551212” Note that if CLID is turned off in the Prestige, you still need to have a separate user record for joeuser so the regular user name/password mechanism still works. Configuring the SMT Password Figure 12-2 Menu 23.1 - System Security - Change Password The following steps describe a simple setup procedure for configuring the SMT password. 1. From the Main Menu, select option 23. System Security.
You will now need to enter in this password when you try to get into the SMT. In addition, this password will also be used when a network administrator attempts to telnet to the Prestige.
13 Telnet Configuration and Capabilities About Telnet Configuration When you first configure your Prestige, it must be done via a computer connected to the RS-232 port. However, once the Prestige has been initially configured, you can use telnet to configure the device remotely as shown below: Figure 13-1 Telnet Configuration on a TCP/IP Network In order to configure your Prestige in this way, you need to have assigned an IP Address to your device and have connected it to your network.
menu 1, telnet will still be available provided you assign the Prestige an IP address. Telnet Capabilities Single Administrator To prevent confusion and discrepancy on the configuration, Prestige will only allow one terminal connection at any time. Prestige also gives priority to the RS-232 connection over telnet. If you have already connected to the Prestige via telnet, you will be logged out if another user is connecting to the Prestige via the RS-232 cable.
14 System Maintenance The Prestige provides diagnostic tools that you can use to maintain your device. Some of these tools include updates on system status, ISDN B channel status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail. System Status System Status is a tool that can be used to monitor your Prestige.
Figure 14-2 Example of Menu 24.1 - System Maintenance - Status 1. To get to the System Status, select option 24. System Maintenance. This will bring you to Menu 24 - System Maintenance. 2. From this menu, select option 1. System Status. 3. There are four (4) possible commands in Menu 24.1 - System Maintenance - Status. Entering 1 will disconnect the current B1 channel call; 2 will disconnect the current B2 channel call, 3 will reset the counters; and ESC will exit this screen. 4.
10. Error - the number of error packets on this channel. 11. CLU - (Current Line Utilization) - percentage of current bandwidth used on this channel. 12. ALU - (Average Line Utilization) - average CLU for this channel. 13. Up Time - time this channel has been connected to the current Remote Node. 14. Total Outgoing call Time - shows the total outgoing call time for both B1 and B2 channels since the system has been powered up. 15. Ethernet - shows the current status of the LAN connection on your Prestige.
25. LAN Packet Which Triggered Last Call - shows the first 48 octets of the LAN packet that triggered the last outgoing call. There are three different types of packets: IP, IPX, and RAW. By viewing the packet information, you can determine which station has sent a packet to cause the Prestige to make an outgoing call. Two example figures are shown below. the first of an ICMP Ping packet (Type: IP) triggering the call and the second with a SAP broadcast packet (Type: Raw) triggering the call.
Figure 14-4 Menu 24.2 -System Maintenance - Change Terminal Baud Rate Log and Trace Log and trace tools allow users of the Prestige to view the error logs and trace records to troubleshoot any errors that may occur. The Prestige is also able to generate syslogs to send to other machines. 1. To get to the Log and Trace, select option 24. System Maintenance. This will bring you to Menu 24 - System Maintenance. 2. From this menu, select option 3. Log and Trace. This will bring you to Menu 24.
You can also clear the Error Log on your Prestige. After each display, you are prompted with an option to do so. Enter the appropriate choice and press ENTER. Syslog And Accounting Syslog and Accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting. This menu configures the Prestige to send UNIX syslogs to another machine. Figure 14-5 Menu 24.3.2 - System Maintenance - Syslog and Accounting The User needs to configure the following 3 parameters to activate syslog: 1.
Session information messages.
Figure 14-6 Menu 24.4 - System Maintenance - Diagnostic 1. From the Main Menu, select option 24. System Maintenance. This will bring you to Menu 24 - System Maintenance. 2. From this menu, select option 4. Diagnostic. This will bring you to Figure 15.4 Menu 24.4 - System Maintenance - Diagnostic. 3. Items 4 - 12 will describes the nine (9) options to test your Prestige and its connections. 4. Hang Up B1 Call - This tool hangs up the B1 line.
working properly, the test will succeed. Otherwise, note the error message that you receive and consult your network administrator. 8. Manual Call - This provides a way for the users of the Prestige to place a manual call to a Remote Node. This tests the connectivity to that Remote Node. When you use this command, you will see traces displayed on the screen showing what is happening during the call setup and protocol negotiation. Below is an example of a successful connection.
Figure 14-8 Trace Display for a Failed IPCP Connection via Manual Call 1. Internet Setup Test - This test checks to see if your Internet access configuration has been done correctly. When this option is chosen, the Prestige will PING the Internet IP Address. If everything is working properly, you will receive an appropriate response. Otherwise, note the error message and consult your network administrator. 2.
You need to download the configuration onto disk. Procedure for downloading varies depending on the type of software used to access the Prestige but you must use the XMODEM protocol to perform the download. Restore Configuration Selecting option 6 from Menu 24 - Maintenance will restore backup configuration from disk to the Prestige. You need to upload a backup file to the Prestige.
Figure 14-9 Example of uploading RAS using PCPLUS • ISDN code update - Type ‘atrs’, ‘atis’, and then ‘atupx’ at the command prompt before uploading the new firmware (upload procedure varies depending on the type of software used to access the Prestige). You must use the XMODEM protocol to perform the upload. After uploading is successful, power off the Prestige, and then power it back on to restart. Command Interpreter Mode This option allows the user to enter the command interpreter mode.
Call Control The Prestige provides two Call Control Management functions for the Remote Node and Remote Dial-in User. They are the Budget Management and Blacklist. The Budget Management function provides the budget control for the outgoing call and a way for users to set a limit on their ISDN utilization to prevent any accidental usage. It limits the total outgoing call time of the Prestige over a period of time for each Remote Node & Remote Dial-in User (callback only).
• Dialer Timeout: Digital Call (sec) - The Prestige will timeout if it can not set up an outgoing digital call within the timeout value. The default is 30. • Dialer Timeout: Analog Call (sec) - The Prestige will timeout if it can not set up an outgoing Modem call within the timeout value . The default is 50. • Retry Counter - How many times a busy or no-answer phone number is retried before it is put on the blacklist. The default is 0 and the Blacklist control is not enabled.
Budget Management Figure 14-12 Budget Management The total budget is the time limit for an outgoing call to a Remote Node or Dial-in User. When this limit is reached, the call will be dropped and further outgoing calls to that Remote Node or Remote Dial-in User (callback) will fail. After each period, the total budget is reset. The defaults for the total budget is 0 minutes and the period is 0 hours. This means no budget control. The user can reset the total outgoing call time through this menu.
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15 Troubleshooting This chapter contains some problems you may run into when using your Prestige. After each problem description, we have provided some instructions to help you diagnose and solve the problem. Problems Starting Up the Prestige None of the LEDs are on when you power up the Prestige • Check the power cord and the power supply and make sure it is properly connected to your Prestige. If the error persists you may have a hardware problem. In this case you should contact technical support.
Problems With the ISDN Line The ISDN initialization failed This problem occurs when you attempt to save the parameters entered in menu 2, but receive the message, “Save successful, but Failed to initialize ISDN; Press ESC to exit”. 1. Check the error log (in menu 24.3.1), you should see a log entry for the ISDN initialization failure in the format, “ISDN init failed. code...”. Note the code number, n. 2. If the code is 1, the ISDN link is not up.
you may only need to enter the last four or five digits (according to your internal dialing plan), e.g., 51212. Problems with the LAN Interface Can’t PING any station on the LAN 1. Check the LAN LED on the front panel of your Prestige. If it is on, then the link is up. If it is off, then check the cables connecting your Prestige to your LAN. 2. The type of Ethernet interface that you have configured in menu 3.1. Verify that you are using the same (AUI or 10BaseT) as configured in this menu. 3.
4. If you check the error log in menu 24.3.1, this will usually give you some logs regarding why the call was dropped. If there is nothing in the log, the call may have been dropped by the remote device that you dialed in to. Make sure that the configuration parameters between these two devices are consistent. Problems Connecting to a Remote User 1. First verify that you have configured the authentication parameters in menu 13. These would be CLID Authen, Recv. Authen, and Mutual Authen. 2.
16 ISDN Switch Types The following table summarizes the different type of switch types supported by the Prestige and some related information on the switch types (number of phone numbers and SPID numbers). It should be noted that the information in this table is for the common case and is recommended for those cases. Exceptions still exist to these figures. You can locate the provisioning information for the appropriate North American switch type in the next sections.
Provisioning For the AT&T 5ESS Switches The AT&T 5ESS switch type supports three types of ISDN service. These are: National ISDN-1 (NI-1), Multipoint, and Point-to-Point.
Provisioning Feature Term Type Call Appearances (CA) CA Quantity Circuit Switched Voice (CSV) CSV Flexible Call Offering (FCO) CSV limit CSV Notification Busy (NB) limit Circuit Switched Data (CSD) CSD Flexible Call Offering (FCO) CSD limit CSD Notification Busy (NB) limit MTERM Setting A 1 1 1 Unrestricted 2 1 1 Unrestricted 2 1 2 Provisioning For the Northern Telecom Switch The Northern Telecom switch type supports two types of ISDN service. These are: National ISDN-1 and Custom.
Provisioning Feature Release key Ringing indicator Electronic Key Telephone System (EKTS) Additional Call Offering (ACO) 142 ISDN Switch Types Setting No No Yes or No (set to opposite of ACO) Yes or No (set to opposite of EKTS)
17 Index 10Base2, 14, 24 10Base5. See AUI 10Base-T, 14, 23, 24 1TR6, 13, 33, 139 A/B Adapter, 1 Accounting, 123, 124 AUI, 14, 24, 37, 121, 137 BACP. See Bandwidth Allocation Control Protocol Bandwidth Allocation Control Protocol, 3, 44, 55, 57 Bandwidth Allocation Protocol, 3 Bandwidth On Demand. See BOD BAP. See Bandwidth Allocation Protocol Base Transmission Rate, 57 Blacklist, 131, 132 BNC. See 10Base2 BOD, 3, 57, 58, 59 Bridging, 1, 2, 5, 12, 40, 55, 89, 90, 92, 93 BTR.
IP Address, 14, 39 IP Subnet Mask, 15, 39, 71, 74, 78 IPX, 1, 2, 5, 12, 14, 36, 40, 51, 55, 62, 66, 67, 73, 79, 80, 81, 82, 84, 86, 87, 89, 90, 91, 92, 97, 98, 99, 103, 104, 105, 106, 117, 122, 138 ISDN connecting the line, 22 ISDN Ordering Code, 11, 139 LAN, 1, 2, 4, 5, 6, 7, 9, 29, 39, 42, 46, 47, 51, 61, 62, 72, 73, 74, 78, 79, 80, 81, 83, 84, 85, 91, 92, 107, 117, 121, 122, 137, 138 Local Area Network. See LAN MAC address, 94, 121, 122 Max.
Simple Network Management Protocol. See SNMP Single User Account, 1, 4, 45, 46, 47, 48 SMT, 26, 27, 28, 29, 41, 45, 111, 115, 116, 135 SNMP, 3, 12, 29, 30, 107, 108, 109 SPID, 11, 13, 14, 30, 136, 139 Spoofing, 81, 85, 89 SUA.
