User Manual
Table Of Contents
- Cloud Storage
- Web Desktop at a Glance
- Web Configurator
- Storage Manager
- Status Center
- Control Panel
- Videos, Photos, Music, & File Browser
- Administrator
- Managing Packages
- Tutorials
- 14.1 Overview
- 14.2 Windows 7 Network
- 14.3 Windows 7 Network Map
- 14.4 Playing Media Files in Windows 7
- 14.5 Windows 7 Devices and Printers
- 14.6 File Sharing Tutorials
- 14.7 Download Service Tutorial
- 14.8 Printer Server Tutorial
- 14.9 Copy and Flickr Auto Upload Tutorial
- 14.10 FTP Uploadr Tutorial
- 14.11 Web Configurator’s Security Sessions
- 14.12 Using FTPES to Connect to the NAS
- 14.13 Using a Mac to Access the NAS
- 14.14 How to Use the BackupPlanner
- Technical Reference
- Status Screen
- System Setting
- Applications
- Packages
- Auto Upload
- Dropbox
- Using Time Machine with the NAS
- Users
- Groups
- Shares
- WebDAV
- Maintenance Screens
- Protect
- Troubleshooting
- 28.1 Troubleshooting Overview
- 28.2 Power, Hardware, Connections, and LEDs
- 28.3 NAS Starter Utility
- 28.4 NAS Login and Access
- 28.5 I Cannot Access The NAS
- 28.6 Users Cannot Access the NAS
- 28.7 External USB Drives
- 28.8 Storage
- 28.9 Firmware
- 28.10 File Transfer
- 28.11 Networking
- 28.12 Some Features’ Screens Do Not Display
- 28.13 Media Server Functions
- 28.14 Download Service Functions
- 28.15 Web Publishing
- 28.16 Auto Upload
- 28.17 Package Management
- 28.18 Backups
- 28.19 Google Drive
- Product Specifications
- Customer Support
- Legal Information
- Index
Cloud Storage User’s Guide
337
CHAPTER 28
Troubleshooting
28.1 Troubleshooting Overview
This chapter offers som e suggestions t o solve problem s you m ight encounter. The pot ent ial
problem s are divided int o t he following cat egories.
•
Power, Hardware, Connections, and LEDs
• NAS St art er Ut ility
• NAS Login and Access
• I Cannot Access The NAS
• Users Cannot Access t he NAS
• Ext ernal USB Drives
• St orage
• Firm ware
• File Transfer
• Net working
• Som e Features’ Screens Do Not Display
• Media Server Functions
• Download Service Funct ions
• Web Publishing
• Aut o Upload
• Package Managem ent
• Backups
• Google Drive
28.2 Power, Hardware, Connections, and LEDs
The NAS PW R LED does not turn on ( no LEDs are on) .
• Make sure t he NAS is t urned on.
• Make sure you are using t he power adaptor or cord included with t he NAS.
• Make sure t he power adapt or or cord is connected to t he NAS and plugged in to an appropriate
pow er source. Make sure t he power source is t urned on.