Advanced Manual

Copyright © 2019 Nortek Security & Control LLC
31
Update the GC3 Panel Firmware
As 2GIG releases fi rmware updates for the GC3 Panel,
download the update to a USB thumb drive and then
connect it to the USB port on the GC3 Panel.
To update the fi rmware:
1. Download the latest fi rmware update from
dealer.2gig.com.
2. Copy the fi rmware update to a USB thumb drive (not
supplied).
Note: The USB thumb drive must be FAT/FAT
32 formatted. The system will not read an NTFS
formatted thumb drive.
3. Remove the USB protector from the USB port on
the top of the GC3 Panel.
GC3 Panel-—USB Protector
4. Insert a thumb drive storing the desired fi rmware
version into the USB port at the top of the GC3
Panel.
GC3 Panel—USB Port
The Firmware Update icon appears in the Status Icons
area and the Firmware Update Available from USB
Device message appears.
5. Tap Update.
Firmware Update Available from USB Device
Note: Firmware Update Available from USB Device
message appears for approximately 10 seconds.
If you are not able to tap the Update button in the
message in that time, you can alternately tap the
System Settings button or the Firmware Update
button in the system icons area. Then enter the
Master User Code, and then tap Firmware Update
to start the update process.
The GC3 Panel turns BLACK and in a few moments,
the Updating Firmware message appears.
Important: During the update process, do NOT
disconnect the GC3 Panel from its power source
and do NOT remove the USB thumb drive until the
update is complete.
When complete, the system restarts automatically and a
new message appears in the system’s Inbox to notify users
that the fi rmware update was successful.
6. On the Home screen, tap the Inbox system icon.
Then tap Messages.
Inbox Messages - Update with Areas on Control Panel Illustration
On the Messages screen, tap the GoControl Firmware
Update message.
7. On the Messages screen, tap the GoControl
Firmware Update message.