User Manual

Copyright © 2019 Nortek Security & Control LLC.
15
Using the Inbox
There are three (3) types of messages that arrive in
the Inbox: Alerts, Alarms, and Messages. When a new
message arrives, the Messages system icon at the top of
the screen blinks and shows the number of new, unread
messages. When a new message arrives, the system emits
three (3) beeps once every minute until the message is
read.
Messages System Icon
Reading Alert Messages
To read an alert message:
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Alerts.
Unread Messages > Alerts
The system reveals the alert messages.
Reading Alarm Messages
If the system goes into an alarm state, a message is sent to
the Inbox. To read an alarm message:
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Alarms.
Unread Messages > Alarms
The system reveals the alarm messages.
Reading Incoming Messages
Your security provider has the ability to transmit messages
about system upgrades, additional services, special
regional weather alerts, and so on.
When transmitting messages to your system, your security
provider can:
»
Mark a Message as Public or Private: A public
message can be read by any user. A private
message can only be opened by users who know
the Master User Code.
»
Classify a Message as High or Low Priority:
Message classifi ed by the sender as High priority
messages appear in YELLOW. Low priority
messages appear in GRAY.
»
Specify When or If Messages Expire: There is
no enforced limit on the number of messages that
you can keep in the Inbox. However, messages
that have been set to expire will be automatically
removed from the Inbox at the time and date
specifi ed by the sender.
To read messages sent by your security provider:
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Messages.
Messages > Reading Messages
This reveals the Messages screen.
3. Before opening the message, it helps to understand
the following:
»
If a message was marked by the sender as Low
priority, it appears in GRAY.
»
If a message was marked by the sender as High
priority, it appears in YELLOW.
»
If a message was marked as private, a lock icon
appears next to the message.