User Manual

Copyright © 2019 Nortek Security & Control LLC.
19
Smart Areas
Tap the System Smart Areas button on the Home screen
to reveal the Smart Areas control screen. This screen
provides users with status and control of the Smart Areas to
which they are assigned. To learn about the options in this
menu, see “Smart Areas Info.”
Smart Areas Control Screen
System Info and Usage
Tap the System Info and Usage button on the Home
screen to reveal the System Info and Usage menu.
This menu provides users with access to system history,
system information, and contact information for your 2GIG
alarm dealer. To learn about the options in this menu, see
“System Info and Usage.”
System Info and Usage Menu
System Settings
Tap the System Settings button on the Home screen
to reveal the System Settings menu. This menu gives
users access to general settings for the GC3e Security
& Automation System. To learn about the options in this
menu, “System Settings.”
NOTE: To use this feature, you must know the
Master User Code.
System Settings Menu
Responding to Trouble Alerts
To ensure that all system components are operating under
optimal conditions, the system continually polls all of the
wired and wireless sensors paired with the system. It also
continuously checks the GC3e Panel to ensure that it is
operating properly. If a trouble condition is detected, the
system alerts you of the issue.
Monitoring the System for Trouble Conditions
The system monitors the GC3e Panel and its sensors so it
can notify you when the following trouble conditions occur:
»
AC power loss to the panel
»
Cell radio connection interruption Sensor low
battery
»
Panel backup battery low Sensor tamper
»
Panel tamper
»
Sensor supervision (if enabled)
When a Trouble Condition Occurs
When a trouble condition occurs, the system alerts you
so that either you or your 2GIG alarm dealer can promptly
address the issue and return the system to proper working
order:
»
An alert notifi cation is sent to the system’s Inbox
and the Messages icon fl ashes.
»
The system sounds six (6) alert tones every minute,
until the alert is acknowledged.
NOTE: Troubles that affect the whole system or Life
Safety sensors are “Global” and will display in each
Smart Area and will need acknowledged in each
Smart Area.
NOTE: Consult your installer to determine if the
Trouble Doesn’t Sound at Night feature is enabled
on the system. When enabled, the system silences
only the alert tones only during the hours of 10 p.m.
to 9 a.m. It will not stop the trouble alert notifi cation
from displaying on the touchscreen so they can be
acknowledged, nor will it stop the trouble alert report
from being sent to the Central Station.