User Manual

Copyright © 2019 Nortek Security & Control LLC
46
System Settings
Users
The Users menu lets you add, edit, and delete users from
the system.
NOTES:
»
To use this feature, you must know the Master User
Code.
»
The system my be confi gured for 4 or 6-digit pin
codes. Consult with your installer to determine the
pin code length of the system.
Types of User Codes
There are different types of user codes to provide users
with access to various system features:
IMPORTANT: Do Not Share Your User Codes.
Operators at the Central Station may need to review
the codes used to determine your identity. The
codes entered may need to be used as a decision-
making tool for dispatching emergency assistance.
»
User Code: A unique code to identify different
system users and provide them with the ability to
disarm the system.
»
Master User Code: A code typically known by one
or two members of a household. The default code
is 1111. To secure this code, it is recommended
that you immediately change the default code to a
unique one.
»
Note: If the system is confi gured for 6-digit pin
codes, the default Master User code is 111111.
»
Duress Code: A code that you enter to silently notify
your Remote Service Provider of an emergency
event, such as being forcibly held against your will
by an intruder.
»
Installer Code: A code that provides professional
installer’s and 2GIG alarm dealers with access to
the system’s programming functions.
Activating the Duress Code
The system supports a total of 100 pass codes (this
includes both the Master User Code and the Duress Code).
Although the Duress Code is listed by default on the Users
screen, it is not activated by default.
To activate the Duress Code:
1. At the Home page, tap System Settings.
2. Enter the Master User Code to access the System
Settings menu.
3. At the System Settings menu, tap Users.
System Settings > Users
4. This reveals the Users screen. If this is the fi rst time
you are adding a user, you will notice that two (2)
users have already been created: the Master User
(which is active) and the Duress user (which is
grayed out).
Users Screen
5. Tap the pencil icon next to the Duress user.
Users Screen > Edit Duress User