® 2N Helios IP Door Access Communicator User Manual Version Firmware 1.11.0 1.11.x www.2n.
The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier of telecommunications equipment. The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades.
Contents 1. Product Overview............................................................... 7 1.1 Product Description ....................................................................................................... 8 Basic Features.................................................................................................................. 8 Advantages of Use ........................................................................................................... 8 Optional Accessories .......
3. 2N® Helios IP Configuration ............................................ 41 3.1 Acoustic Signalling and Keypad Configuration ........................................................ 42 Tone Signalling ............................................................................................................... 42 Switching to Default Network Parameters – Static IP Address ...................................... 43 Switching to Default Network Parameters – Dynamic IP Address .............................
4. Function and Use ........................................................... 101 ® 4.1 2N Helios IP Control as Viewed by External User ................................................. 102 Quick Dialling Buttons .................................................................................................. 102 Calling to Telephone Directory Position ....................................................................... 102 Calling to User-Defined Telephone Number ...................................
1 1. Product Overview In this section, we introduce the 2N® Helios IP product, outline its application options and highlight the advantages following from its use.
Product Description 1.1 1.1 Product Description Basic Features The 2N® Helios IP door communicator is capable of replacing the traditional doorbell button panel with a speakerphone and the entire system of wiring, bells and intercom installations in buildings where structured cabling is installed. Its installation is very easy, all you need is connect it to the other LAN elements using a twisted UTP cable.
Product Description Modular system – up to 54 buttons + keypad Smart design, top material – high-quality stainless steel Flat design – can be mounted without wall cutting Water resistant Perfectly hermetic buttons Electronic part completely separated from the name plates Electric lock switch – controlled directly from the VoIP telephone Quality white backlighting of buttons – white LEDs DTMF according to RFC2833, in-band High-quality acoustic parameters Electronic
2N® Helios IP Components and Associated Products 1.2 1.
2N® Helios IP Components and Associated Products 1.2 Extending modules 9135181E 9135182E 9135310E Extending module 8 buttons Extending module 8×2 buttons Info panel Backlit panel without buttons; used for insertion of a telephone directory, company logo, house number, etc. Extenders 9135301E Spare button name plate 9135311E Info panel – name plate 9135302E Replacing cover for four name tags. Helps you use a half of the extending module for insertion of a telephone directory, working hours, etc.
2N® Helios IP Components and Associated Products 1.2 Software Facilities of 2N® Helios IP Basic Units Number of users 91371x1(CK) 91371x0(CK) 2N® Helios IP Basic 2N® Helios IP Professional 54 999 3 20 2 global, 10 global, No user codes User codes available YES YES NO YES YES YES NO YES NO YES NO YES NO YES NO YES Maximum number of users – phone directory capacity. Number of time profiles Maximum number of time profiles.
2N® Helios IP Components and Associated Products 1.2 To upgrade 2N® Helios IP Basic to 2N® Helios IP Professional, use the licence key, Part No. 9137901.
2N® Helios IP Components and Associated Products 9135332E 9135352E 9135362E Surface 2-module roof Wall mounting box with 2-module frame Wall mounting box with 2-module roof Dimensions 225×235×46 mm (W×H×D) Roof dimensions 229×240×41 mm (W×H×D) Wall hole 210×220×50 ±5mm Wall hole 210×220×50 ±5mm Dimensions 203×218×60 mm (W×H×D) 1.2 The mounting accessories are made of stainless steel. For outdoor applications, the use of the roof is required unless weather protection is provided otherwise.
2N® Helios IP Components and Associated Products 1.2 Increased Resistance Accessories Warning Item No.
2N® Helios IP Components and Associated Products 1.2 VoIP Connection Accessories 91378100 91378300 91378350 PoE injector Grandstream VoIP telephone Grandstream VoIP video telephone Electric Locks 932070E 932080E 932090E BEFO 1211 12V / 600 mA BEFO 1221 with momentum pin BEFO 1211MB with mechanical blocking Other Accessories 9137310E Additional switch Additional appliance control, normally open/closed contact option, time-unlimited connection, up to 48 V/2 A.
Terms and Symbols Used 1.3 1.3 Terms and Symbols Used Manual Symbols Safety Always abide by this information to prevent injury of persons. Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Tip Useful advice. Note Additional information.
2 2. Description and Installation This section describes the 2N® Helios IP product and its installation.
Before You Start 2.1 2.1 Before You Start Product Completeness Check Please check whether the contents of the package of your new 2N® Helios IP complies with the following list.
Mounting – Mechanical Installation 2.2 2.2 Mounting – Mechanical Installation Overview of Installation Types An overview of the installation types and the list of the required components are provided in the table below.
Mounting – Mechanical Installation 2.2 Indoor application means: Indoor areas with a low relative air humidity value (e.g., hallways, offices and other heated rooms). Indoor areas where humidity condenses on walls but never flows down the walls (porches, storage areas, industrial areas, e.g.). Outdoor areas where protection against rain and water flowing down the wall is provided (sheds, passages. e.g.).
Mounting – Mechanical Installation Figure 2.2 Cover Removing Figure 2.4 Multiple-Module Assembly Figure 2.3 2.2 Plastic Cover Removing Warning Never remove the main board or camera electronics from under the lower cover while installing 2N® Helios IP. Do not disconnect the camera flat cable from the main board. Do not bend and press upon the flat cable either. 4. In multiple-module assemblies connect the boxes according to Figure 2.
Mounting – Mechanical Installation 2.2 8. While installing a roof module, paste its top and side edges to the wall using silicon glue as shown in Figure 2.5 to prevent water from flowing into the box along or around the cables. 9. Connect the cables as described in subsection 2.4, Mounting – Electrical Installation. Make sure that the cables are not squeezed while installing the plastic cover. For the correct cable installation, refer to Figure 2.7. Figure 2.5 Roof Mounting Figure 2.
Mounting – Mechanical Installation Figure 2.7 Cabling Figure 2.8 Name Plate Removing Figure 2.9 Insert Removing Figure 2.10 Label Inserting 2.2 Outdoor installation rules Always connect button backlighting – it is used for heating. The joint between the roof module and the wall must be filled with a waterproof cement to prevent water in-leak (see Figure 2.5). Water must not leak in along or around the cables.
Mounting – Mechanical Installation 2.2 Name 06 Flush Mounting Follow the installation instructions included in the flush mounting box delivery. Increased Resistance Version Installation Follow the installation instructions included in the Anti-Vandal box delivery.
Mounting – Electrical Installation 2.3 2.3 Mounting – Electrical Installation 2N® Helios IP is designed for connection in the Ethernet computer network (10/100BASE-T) using a UTP cable. Use a CAT 5e UTP cable at least for connection. 2N® Helios IP is fed through the PoE (Power over Ethernet) technology. No additional cabling is therefore necessary. If your Ethernet is not equipped with the PoE technology, it is possible to use a PoE injector, Part No. 91378100.
Mounting – Electrical Installation – Power adapter Terminal block 2.3 Configuration connector + 91341481E 12V / 2A DC – El. lock Speaker connector + + + 932070E 932080E 932090E Display connector Camera connector Additional lock connector Microphone connector Figure 2.
Mounting – Electrical Installation – Power adapter Terminal block 2.3 Configuration connector + 91341481E 12V / 2A DC – El. lock Speaker connector + + + 932070E 932080E 932090E Display connector Camera connector Additional lock connector Microphone connector Figure 2.
Mounting – Electrical Installation Power adapter Terminal block 2.3 Configuration connector + 91341481E 12V / 2A DC – El. lock Speaker connector + + + 932070E 932080E 932090E Display connector Camera connector Additional lock connector RFID Card reader connector Figure 2.
Mounting – Electrical Installation 2.3 Caution Make sure that the cables leading through the 2N® Helios IP cover bottom groove are installed properly. For the correct installation of the cables refer to Figure 2.7. Ethernet Connection For the connections and meanings of the wires see the table below. Join UTP cable wires 4 (blue) and 5 (white-blue) and attach them under terminal 7 on 2N® Helios IP. In the same way, join wires 7 and 8 and place them under terminal 5 of 2N® Helios IP.
Mounting – Electrical Installation 2.3 Configuration Connector Connection subsection. Set on the configuration connector whether the electric lock will be powered from an external or internal power supply. External Power Supply Connection If the Ethernet network is not equipped with the PoE technology, you have two alternative options how to supply power to 2N® Helios IP. 1. Using a PoE injector, Part No. 91378100. 2N® Helios IP is then powered through an Ethernet cable as shown in Tab. 1 above. 2.
Mounting – Electrical Installation 2.3 Configuration Connector Connection The configuration connector is located in the upper part of the printed circuit board. Use the configuration jumpers to set whether the lock control relay should have a normally open or normally closed function and whether it should powered internally or externally. Lock power supply Internal External Relay Normally open Normally closed Configuration connector Connection of jumpers 1234567 1234567 1234567 1234567 Table 2.
Mounting – Electrical Installation 2.3 2N® Helios IP resetting procedure 1. Switch 2N® Helios IP off. 2. Connect the jumper into the resetting (default setting) position (put the display switch into the F_RES position in the display-equipped models with 535v1 and 535v2 board versions). 3. Switch 2N® Helios IP on and wait for the acoustic start signalling. 4. Switch 2N® Helios IP off. 5.
Mounting - Completion 2.4 2.4 Mounting - Completion 1. Remember to seal the 2N® Helios IP cable passage hole properly to avoid moisture in-leak and damage to electronics due to condensation. 2. Make sure that the wires inside 2N® Helios IP are not squeezed and insert the plastic top cover (a transparent plastic mould) carefully making its contacts plug into the electronics board connectors. Push the plastic cover into position moderately.
Mounting - Completion 2.4 WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspeaker support is in a wrong position, the plastic cover may catch the support brim (see the arrow) and, if treated roughly, lead to component deformations. Leakage may arise, see the upper arrow. Properly tightened screw RIGHT The seal touches the plastic cover. Water flows out through a small hole (not shown in the figure).
Extending Module Connection 2.5 2.5 Extending Module Connection 2N® Helios IP features an easy installation of extending button modules. Extending modules are connected using a single cable (included in every extender delivery) in a chain pattern (every additional unit is connected with the previous one). Each extending module has two connectors – an input connector (for connection towards the 2N® Helios IP basic unit) and an output connector (for connection of another, more remote unit).
Extending Module Connection 2.5 Module Cable Interconnection The cable is included in every extending module delivery. Both its ends are the same. Configuration is 1:1. Connectors cannot be shifted or inserted conversely because they are equipped with a so-called key. The basic unit is always on the left. Extenders are chain-connected, i.e. each is linked with its neighbour. The cable cannot be driven through the box interconnecting holes until the boxes have been connected (see subsection 2.
Extending Module Connection 2.
Extending Module Connection 2.5 Button numbering – double-button set 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25 33 41 49 3 6 10 18 26 34 42 50 11 19 27 35 43 51 12 20 28 36 44 52 13 21 29 37 45 53 14 22 30 38 46 54 Also applies to keypad sets Caution For the time being, AntiVandal panels are available only for single-button sets with one extending module at most. Button Numbering – Info Panel Sets Installing the info panel name plate, Part No.
3 ® 3. 2N Helios IP Configuration This section describes the 2N® Helios IP configuration.
Acoustic Signalling and Keypad Configuration 3.1 3.1 Acoustic Signalling and Keypad Configuration 2N® Helios IP generates sounds to signal operational mode switching and changes. There are different types of acoustic signals for each type of status change. The list of signals is included in Table 3.1. Tone Signalling Tones Meaning User activated after entering the user activation code. The activation code is used for activating a user (a telephone directory position).
Acoustic Signalling and Keypad Configuration 3.1 Disconnected from LAN, IP address lost whenever the UTP cable is disconnected from 2N® Helios IP, this status is signalled by this tone combination. Invalid telephone number or invalid unlocking code you can dial an extension telephone number or enter the dooropening code using the keypad. An invalid code is signalled by this tone sequence. Switching to default network parameters after power up, a 30-second timeout is set for entering the resetting code.
Acoustic Signalling and Keypad Configuration Figure 3.2 Switching to Default Network Parameters – Static IP Address (Part Nos. 9137160E, 9137160CE, 9137160CKE, 9137161E, 9137161CE, 9137161CKE) Figure 3.3 Switching to Default Network Parameters – Static IP Address (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) 3.1 For one-button 2N® Helios IP modules (Part Nos.
Acoustic Signalling and Keypad Configuration 3.1 Switching to Default Network Parameters – Dynamic IP Address Switching to the default network parameters with the dynamic IP address can be performed in two ways. Either through a web interface as described in the Network subsection or by pushing a combination of the quick dialling buttons as shown in Figures 3.4–3.6. Upon resetting, the web server is automatically switched on if switched-off before.
Acoustic Signalling and Keypad Configuration Figure 3.6 3.1 Switching to Default Network Parameters – DHCP (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) For one-button 2N® Helios IP modules (Part Nos.
Acoustic Signalling and Keypad Configuration 3.1 Figure 3.8 Switching on Web Server Using Quick Dialling Buttons (Part Nos. 9137160E, 9137160CE, 9137160CKE, 9137161E, 9137161CE, 9137161CKE) Figure 3.9 Switching Web Server Using Quick Dialling Buttons (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) For one-button 2N® Helios IP modules (Part Nos.
Quick Configuration for Calling 3.2 3.2 Quick Configuration for Calling This section describes the most common and convenient way of configuration. For details on the configuration parameters refer to the subsections below. Language Selection Before starting to configure, select the administration web server language using the folder menu in the right-hand upper corner of the screen.
Quick Configuration for Calling 3.2 SIP Parameter Setting Set your VoIP network parameters to make calls from your 2N® Helios IP. To do this, use the Other settings –> SIP setting menu. Display name Set the name to be displayed to the called subscriber. The name will also be displayed in the right-hand upper corner of the web interface and used for 2N® Helios IP identification in the 2N® Helios IP Network Scanner application. User ID Set the user name to be used for registration.
Quick Configuration for Calling 3.2 Telephone Directory Setting The telephone directory menu is used for configuring the quick dialling buttons (Basic settings –> Telephone directory). The telephone directory contains 999 positions (only 54 positions are supported in the 9137131(CK), 9137161(CK) and 9137111(CK) models, 999 positions are supported after the licence key is inserted, Part No. 9137901).
Quick Configuration for Calling 3.2 Poorly tightened screw (a squeezed wire has the same effect) WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspeaker support is in a wrong position, the plastic cover may catch the support brim (see the arrow) and, if treated roughly, lead to component deformations. Leakage may arise, see the upper arrow.
Quick Configuration for Calling 3.2 Properly tightened screw RIGHT The seal touches the plastic cover. Water flows out through a small hole (not shown in the figure). Note: Water does not affect the loudspeaker Mylar membrane. Extending Module Connection subsection). To retrieve the remaining positions, use the numeric keypad if available. To select a telephone directory position, use the upper navigation bar with button numbers.
Quick Configuration for Calling 3.2 Position enable The Position enable switch defines whether the particular position is enabled or disabled. You have to enable a position to dial its telephone number. To select a position status, either push a quick dialling button (for positions 1–54) or enter the position number using the 2N® Helios IP numeric keypad. Position name Here enter a personal name for the selected telephone directory position.
Quick Configuration for Calling 3.2 Lock Setting To set the lock 1 codes use the Basic settings –> Lock 1 menu. Lock setting Set whether and for how long the lock should be active after the correct unlocking code has been entered. Lock codes Enter the lock 1 opening codes for 2N® Helios IP. If a code matches another code entered earlier in 2N® Helios IP, press . The symbol will appear next to the code. Having completed the configuration, restart 2N® Helios IP, refer to the appropriate subsection.
Configuration 3.3 3.3 Configuration 2N® Helios IP is configured through an integrated administration web server. Connect 2N® Helios IP to the IP network and make sure that 2N® Helios IP is powered. IP Address Obtaining from DHCP By default, obtaining the IP address from the DHCP server is selected in 2N ®Helios IP. After power up, 2N® Helios IP automatically receives the IP address from the DHCP server.
Configuration 3.3 Description of 2N® Helios IP Network Scanner The purpose of this application is to find the dynamic IP address of 2N® Helios IP in the local IP network. The application is available on the installation CD, which is part of the 2N® Helios IP package. Microsoft NET Framework 2.0 is required for installation. 1. Run the 2N® Helios IP Toolkit installer. 2. The installation wizard will guide you through the installation. Figure 3.11 2N® Helios IP Network Scanner Installation Wizard 3.
Configuration 3.3 Login In the web browser enter the IP address of 2N® Helios IP. Subsequently, a login screen will be displayed. The default login username and password are as follows: Username: Admin Password: 2n If the login screen does not appear, an incorrect IP address was entered into the web browser or the 2N® Helios IP administration web server was turned off.
Configuration 3.3 Information In this subsection find the basic information on the respective 2N® Helios IP system. Figure 3.14 Basic Information Software version – the current 2N® Helios IP firmware version. For firmware update refer to the Auto Update subsection. Bootloader version – the bootloader version. Hardware version – the 2N® Helios IP hardware version. Serial number – the product serial number. MAC address – the Ethernet interface address. Uptime – the period of time since the last restart.
Configuration - 3.3 Not registered – 2N® Helios IP is not registered to the SIP proxy. Registration at – the IP address or domain name of SIP proxy to which 2N® Helios IP is registered. Registration time – registration date and time. Call state – the current call status: - Inactive – system inactive; - Call set-up – call being set up; - Ringing – ringing at VoIP phone; - Incoming – VoIP phone-to-2N® Helios IP call being set-up; - Outgoing – 2N® Helios IP-to-VoIP phone call being set-up.
Configuration 3.3 Telephone Directory To set the telephone directory, use the Basic settings –> Telephone directory tag. The telephone directory includes 999 records – positions. Typically, one position corresponds to one user. You can assign up to three phone numbers to each position/user. Figure 3.15 Telephone Directory To move between the positions either use the arrow buttons, or enter the position number and push the Move to button in the right-hand upper corner.
Configuration 3.3 General Settings Position enabled Here select whether the selected telephone directory position shall be enabled or disabled. Remember to enable a position to call to its number. Position name Enter the name of the person to be assigned to a selected telephone directory position. This parameter is optional and helps you search the telephone directory more easily.
Configuration 3.3 Scheduler The scheduler helps you set conditioned calling to user numbers. In case a user is not present, 2N® Helios IP need not set up a call to his or her telephone number but can automatically call other telephone numbers in the directory or the substitute number. Each user number can be assigned a scheduler – profile. A total of 20 profiles can be shared by the users (for Part Nos. 9137131(CK)E, 9137161(CK)E, 9137111(CK) this number is 3, or 20 with a licence key only, Part No.
Configuration 3.3 Profile Time Schedule Set the presence of a user in a week period. A profile is active if the current time matches the set parameters. To use this function properly, make sure that the current time data have been set properly on the device (see the Date and Time subsection). Profile Activation and Deactivation Set the manual user activation and deactivation codes. To activate or deactivate a profile, use the DTMF code from the user telephone or the 2N® Helios IP numeric keypad.
Configuration 3.3 Locks This menu helps you set the opening codes and modes for locks 1 to 4 attached to 2N® Helios IP (for Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK), locks 3 and 4 are supported only if a licence key is inserted, Part No. 9137901). Figure 3.17 Lock Settings Lock Settings Lock enabled Enable or disable lock control globally. If disabled, the lock cannot be opened with any of the codes entered (including the user lock codes) or activated by a call or speed dialling button.
Configuration 3.3 Lock mode Select either the mono-stable and bi-stable lock switch mode. The switch is automatically switched off after a predefined switch-on time in the mono-stable mode. The first activation opens and the second activation closes the switch in the bi-stable mode. Switch-on duration Set the lock switch-on time in the mono-stable mode. The time interval set here is not applied to the bi-stable mode. Sound signalling Set the sound signalling type during lock switch-on status.
Configuration 3.3 Lock Codes A list of the universal lock codes to be entered using a telephone set or the 2N® Helios IP keypad. The count of these global lock codes is 10 (or 3 for Part Nos. 9137131(CK)E, 9137161(CK)E, 9137111(CK)E unless a licence key is used, Part No. 9137901). In addition to these ten codes, each user may be assigned a user-dedicated unlocking code (for Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK)E with a licence key only, Part No. 9137901.
Configuration 3.3 Network This menu is used for setting the 2N® Helios IP network parameters. A change of any of these parameters will not show until the next 2N® Helios IP restart. By default, obtaining the IP address from the DHCP server is switched on in 2N® Helios IP (DHCP client enabled). To find the IP address of your 2N® Helios IP, use the 2N® Helios IP Network Scanner program included on the CD.
Configuration 3.3 External IP address Set the public IP address for your router to which 2N® Helios IP is connected. If 2N® Helios IP’s IP address is public, leave this field blank. Figure 3.18 Network Parameter Setting Date and Time This menu helps you set the time zone and time synchronisation using the NTP server. For manual data and time setting refer to the Tools subsection. Time Zone Time zone Set the time offset at the place of installation relative to the GMT – Greenwich Mean Time.
Configuration 3.3 TZ rule If 2N® Helios IP is installed in a location not included in the Time zone parameter, specify the time shift offset and daylight saving time switch on/off manually here. Remember to set the Time zone to the Use TZ rule below function. Figure 3.19 Date and Time Settings Time Synchronisation Use NTP server Enable or disable the 2N® Helios IP synchronisation using the NTP (Network Time Protocol) server.
Configuration Figure 3.20 3.3 SIP Settings User Settings Display name The name to be displayed to the called party. The name will also be displayed in the right-hand upper corner of the web interface and used for 2N® Helios IP identification in the 2N® Helios IP Network Scanner application. User ID Set the user ID for registration. Domain Enter the domain name or IP address of the server to be used for calling.
Configuration 3.3 Password Enter the password to be used for authorisation during registration and calling. Other Settings Local SIP port Set the communication port to be used for SIP signalling by 2N® Helios IP. The change of this parameter will not show until the next 2N® Helios IP restart. The default value is 5060. Send KeepAlive packets Set whether or not 2N® Helios IP should periodically query about the state of the called station using the SIP OPTIONS requests during a call.
Configuration 3.3 Administration Web Server This menu helps you configure the administration web server. Web Server Settings Web server You can disable the administration web server launching. The change of this parameter will not show until the next 2N® Helios IP restart. To enable the web server, follow the instructions mentioned in the Web Server subsection. Web server port Set the web server communication port.
Configuration 3.3 Access Passwords Admin password Set the administrator password for 2N® Helios IP configuration through the administration web server. Enter the new password into both of the Admin password and Confirm password fields. Audio This menu is used to set the 2N® Helios IP audio parameters. Figure 3.22 Audio Parameter Settings Speaker Settings Master volume Set the global loudspeaker volume. This parameter controls the volume of the calls and all acoustic signalling.
Configuration 3.3 Warning volume Set the volume of the 2N® Helios IP signal tones that announce status changes. Key beep volume Set the volume of the tone generated whenever a key is pushed. Lock open volume Set the volume of the unlocking signalling tone. Call tones Set the volume of the dialling, ringing and busy tones if generated by 2N® Helios IP. Ringing Set the volume of the incoming call signalling tone – ringing tone.
Configuration Figure 3.23 3.3 Video Parameter Settings Audio Codecs This tag is used for configuration of priorities of the use of audio codecs. Preferred Audio Codecs Set the audio codecs for 2N® Helios IP telephone call set-ups. Select G.711 (PCMA or PCMU), L16, or G.729. Audio codec priorities are determined by the sequence: the first codec in the sequence has the highest priority. Codec G.729 is available with a licence key only, Part No. 9137902.
Configuration 3.3 Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between incoming RTP packets. A longer buffer mans a better transmission quality yet a higher transmission delay. QoS DSCP for audio Set the priority of the audio transmitting packets in the network. The value is copied into the ToS (Type of Service) field in the IP packet header. Caution Wrong settings may deteriorate the transfer quality.
Configuration 3.3 1. Receive as audio / Send as tones – transmits the DTMF signals in the audio channel. This setting is unsuitable for cases where the audio channel is comprised using high-compression codecs such as GSM codecs. 2. Receive as RTP / Send as RTP – transmits DTMF signalling as special RTP packets according to the RFC2833 recommendation. 3. Receive as SIP INFO / Send as SIP INFO – transmits DTMF signalling using the SIP INFO packets as recommended in RFC2976.
Configuration 3.3 Video Codec Settings Video resolution Set the picture formats of the video transmitted. The resolution values range from QCIF (176x144) to VGA (640×480). Frame rate Set the frame rate for frames to be sent by 2N® Helios IP to the VoIP network. Video bit rate Set the transmission rate for video transmission from 2N® Helios IP. The lower the bit rate the greater picture compression is necessary. This results in a lower picture quality on the receiving end.
Configuration 3.3 Polycom phone compatibility Set compatibility of SDP messages with some Polycom and Cisco phones. With this mode on, 2N® Helios IP does not include the sendonly flag in the codec specification for video streams. Streaming This function is available to 2N® Helios IP Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK)E with a valid licence key only, Part No. 9137901.
Configuration 3.3 Enable audio stream Set whether the audio channel is part of the stream transmitted. Enable video stream Set whether the video channel is part of the stream transmitted. Figure 3.26 Video Streaming Setting Quality Settings QoS DSCP for video Set the priority of the video transmitting packages in the network. The value is a decimal number and defines individual bits in the ToS (Type of Service) field in the IP packet header (bits 8–16).
Configuration 3.3 Video Codec Settings Video codec Set one of the following codec modes for video streaming: H.264/MPEG4-AVC or MPEG4 Part2. Video resolution Set the individual picture formats for the video transmitted. The resolution values range from QCIF (176x144) to VGA (640×480). Frame rate Set the frame rate for frames to be transmitted. Video bit rate Set the bit rate for video transmission. The parameter affects the compression ratio and thus the video transmission quality.
Configuration 4. In the network card select the RTSP protocol and insert the IP address of the 2N® Helios IP device that is sending the video streaming (192.168.3.175 in this case). Figure 3.29 5. 3.3 RTSP Stream IP Address Setting After the confirmation button OK is pushed, the video player window will appear. Figure 3.30 Streaming Video Receiving 6. Push the STOP button to stop receiving the video signal. 7. Open a window of the playlist, Playlist –> Show playlist.
Configuration Figure 3.31 8. Playlist Window Save the playlist using the Playlist –> Save playlist to file... menu. Figure 3.33 10. Show Playlist The playlist window will display the list of played records, in this case the RTSP stream from 2N® Helios IP (IP address 192.168.3.175). Figure 3.32 9. 3.3 Save Playlist From now on, whenever opened, the playlist will immediately display video streaming from the selected 2N® Helios IP device.
Configuration Figure 3.34 3.3 Streaming Video Receiving JPEG Video Setting Anonymous access You can download a JPEG video from any IP address without authentication. Otherwise, the video is only accessible after login or during a call if the Call activation is enabled. Call activation Set whether the JPEG video is available to the terminal upon the call beginning. The function must be supported by the terminal (Snom 820/870, e.g.).
Configuration 3.3 http://helios_ip_address/enu/camera352x288.jpg http://helios_ip_address/enu/camera640x480.jpg Be sure to enable the Anonymous access to the JPEG video (see above) for this function. You can assign displaying JPEG images to a Snom 820/870 terminal button. To do this, set the Action URL function and enter one of the commands below as the parameter: Chyba! Odkaz není platný. or http://helios_ip_address/enu/snom870-video.xml.
Configuration 3.3 Automatic Update TFTP server address The IP address of the TFTP server where the firmware and configuration are located that are to be automatically uploaded to 2N® Helios IP. Update firmware Enable/disable automatic firmware downloading from the TFTP server. Update time Set a period for automatic firmware downloading attempts from the TFTP server. 2N® Helios IP periodically (at a predefined time once a day) checks the TFTP server for a later firmware version.
Configuration Figure 3.36 3.3 Display Display Settings Display enable Enable or disable the display use. Maximum idle timeout (ads) Set the maximum display idle time (i.e. when the user does not control the device using the buttons or numeric keypad), after which the advertisement or userdefined image displaying mode is switched on automatically. Maximum idle timeout (name tags) Set the maximum display idle time (i.e.
Configuration 3.3 System Log This menu is used for configuration of system and log message sending. This service is useful for solving 2N® Helios IP errors if any and contacting the 2N TELEKOMUNIKACE a.s. Technical Support. Normally, it is not necessary to configure this menu. To receive syslog messages, a syslog server has to be installed in your PC. Figure 3.37 System Log Logging enable Enable or disable sending of system and log reports and storing them on the syslog server.
Configuration Figure 3.38 3.3 Miscellaneous Settings Outgoing Calls Ring time limit Set the call set-up and ringing time limits for outgoing calls. If the calls are routed through the GSM gateways of Part Nos. 505004, 505214 or 505612 to the GSM network, it is advisable to set a time value longer than 20 s. Call time limit Set the maximum call duration. When the call end is approaching, 2N® Helios IP starts generating tones signalling the end of the call.
Configuration 3.3 Incoming Calls Automatic answer Defines how 2N® Helios IP should behave when a call is coming. If the Automatic answer is disabled, 2N® Helios IP signals an incoming calls by ringing and the external subscriber can answer or reject the call by pushing * or # respectively. If the Automatic answer is enabled, 2N® Helios IP receives the call automatically and processes as selected in the Activation mode and Activation code parameters.
Configuration 3.3 floors and apartments are assigned to telephone directory positions: 01A – 1, 01B – 2, 01C – 3, 01D – 4, 01E – 5, 01F – 6, 02A – 7, 02B – 8 etc. until 99F – 594. Keystroke timeout Set the delay between two digits when entering a code or telephone number using the 2N® Helios IP keypad. Enable telephone mode Enable to set up calls directly to the telephone numbers entered from the 2N® Helios IP numeric keypad using the *telephone_number* key sequence.
Configuration 3.3 Tools This menu helps you set the 2N® Helios IP date and time manually and reboot the device. Figure 3.39 Tools Local Date and Time Setting Used for date and time setting in case the NTP synchronisation is disabled (see the Date and Time subsection). Push the button to synchronise the 2N® Helios IP time with your PC time.
Configuration 3.3 Configuration This menu is used for configuration downloading, uploading and resetting. Figure 3.40 Configuration Setting Download configuration from device Used for downloading configuration from 2N® Helios IP. To save the configuration, push . Use the checkboxes to select the configuration parts to be downloaded. Upload configuration to device Used for uploading configuration to 2N® Helios IP.
Configuration 3.3 Caution This selection does not apply to the network settings to avoid network collision and disabling the option to configure using the administration web server. To reset the network settings to default values use the procedure described in the Switching to Default Network Parameters – Static IP Address and Switching to Default Network Parameters – Dynamic IP Address subsections. Display Program This menu is used for display program uploading.
Configuration 3.3 Firmware This menu is used for manual firmware updating. Manual Firmware Update Used for manual firmware updating using the configuration web interface. Use the Browse button to select the new firmware file and push to upload it to 2N® Helios IP. For automatic update refer to the Auto Update subsection. Figure 3.
Configuration 3.3 User Sounds This menu helps create customised signalling of 2N® Helios IP states by replacing the default tone signalling with user sound files. User Sound Upload Used for handling user sound files within 2N® Helios IP. Push the Browse button to select a sound file and then push to upload the file into 2N® Helios IP. The user sound format is an 8bit or 16bit .WAV file with 8kHz sampling frequency. Push remove the file uploaded. Push Figure 3.
Configuration 3.3 Hang-up by remote party – here replace the disconnect tone signalling that the called station has hung up. Busy tone – replace the standard busy tone. Invalid input – replace the invalid lock switch password sound. Invalid position – replace the speed dial button sound signalling a nonprogrammed telephone directory position. Lock switch activation – replace the lock switch activation sound.
Configuration 3.3 Network Trace This menu helps capture incoming and outgoing packets on the 2N® Helios IP network interface. The file with the captured data can be downloaded and analysed, using, e.g., Wireshark (www.wireshark.org). Push the Start button to launch capturing and the Stop button to terminate capturing. The captured packets are stored in the ring buffer of the size of 4MB. Whenever the buffer is filled up, the oldest packets are deleted automatically.
Configuration 3.3 Licence Licence type Displays the type of licence currently saved in 2N® Helios IP. The available features of your licence are displayed in the Available features subsection. Licence expiry 2N® Helios IP models of Part Nos. 9137131(CK), 9137161(CK) and 9137111(CK) are distributed with the Professional trial licence limited to 800 hours. Every restart subtracts 1 hour from this value. Licence key Enter the licence key received from your distributor in this field. Figure 3.
4 4. Function and Use This section describes the basic and extending functions of the product.
2N® Helios IP Control as Viewed by External User 4.1 4.1 2N® Helios IP Control as Viewed by External User This section described the 2N® Helios IP control as viewed by an external user (guest). Quick Dialling Buttons By pushing a quick dialling button on the basic unit you can call to positions 1,2...6 of the telephone directory (depending on the model type). With extending modules you can use up to 54 quick dialling options.
2N® Helios IP Control as Viewed by External User 4.1 Incoming Call Answer and Reject If the automatic incoming call answer is disabled (refer to Miscellaneous), a call coming to 2N® Helios IP is signalled with loud ringing. Push * to answer and # to reject the call. Code Door Opening (Switch Activation) 2N® Helios IP is equipped with a door unlocking switch. To activate the switch enter the valid code (see Miscellaneous) on the numeric keypad.
Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 4.2 Display-Equipped 2N® Helios IP Control as Viewed by External User Until the display program is uploaded to 2N® Helios IP, the display shows the following text: 2N® Helios IP display is not configured; refer to the figure below. In this state, 2N® Helios IP behaves and is controlled like no-display models, see DisplayEquipped 2N® Helios IP Control as Viewed by External User.
Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 Calling to Number If the Telephone function enable is selected (see Miscellaneous), 2N® Helios IP can be used for calling to selected telephone numbers in a standard way. Push * in the Electronic name tag mode to move to this mode. Push the quick dialling button 3 or the # button to return to the electronic name tag mode. To dial and display the number to be called, use the numeric keypad and push * for confirmation.
Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 The text string is retrieved on the current level and all sublevels of the telephone directory. The count of contacts found is displayed on the top line. The first 3 (or 4) found contacts are displayed in the central part of the window. To browse through the contacts found and select the required one, push the quick dialling button 6, thus recovering the arrow function of the numeric keypad.
2N® Helios IP Control as Viewed by Internal User 4.3 4.3 2N® Helios IP Control as Viewed by Internal User This section describes the 2N® Helios IP control as viewed by an internal user. Receiving of 2N® Helios IP Calls Incoming calls from 2N® Helios IP can be received like any other call. You can open the lock and activate or deactivate a user or profile during the call using your telephone numeric keypad. The call duration is limited to avoid unintentional 2N® Helios IP line blocking.
2N® Helios IP Control as Viewed by Internal User 4.3 Profile Activation and Deactivation You can activate or deactivate a profile and define call routing to the telephone numbers assigned to the profile using the numeric keypad. For more details refer to the Scheduler subsection. Procedure: Enter the profile activation or deactivation code using the numeric keypad and push * for confirmation. A valid code is announced by acoustic signalling or depending on the code type.
Maintenance 4.4 4.4 Maintenance A frequent use makes the device surfaces, especially the keyboard, dirty. Use a piece of soft cloth damped with clean water to remove the dirt. You are recommended to follow the instructions below while cleaning: Do not use aggressive detergents (such as sand or strong surfactants). Clean at dry weather to make penetrated water, if any, dry up quickly.
5 5. Technical Parameters This section describes the technical parameters of the product.
Technical Parameters 5.1 5.1 Technical Parameters Power Supply PoE 802.3af 48 V / 380 mA DC or Power supply adapter 230 V 10%, 50/60 Hz / 12V DC DC power supply 12 V / 1A DC VoIP Signalling SIP Count of channels 2 Audio codecs G.711 PCM, 64 kbps Video codecs H.
6 6. Supplementary Information This section provides supplementary information of the product.
Regulations and Directives 6.1 6.
List of Figures 6.2 6.2 List of Figures Figure 2.1 Hole Drilling..................................................................................................................22 Figure 2.2 Cover Removing ..........................................................................................................23 Figure 2.3 Plastic Cover Removing ..............................................................................................23 Figure 2.4 Multiple-Module Assembly ....................
List of Figures 6.2 Figure 3.8 Switching on Web Server Using Quick Dialling Buttons (Part Nos. 9137160E, 9137160CE, 9137160CKE, 9137161E, 9137161CE, 9137161CKE) ........................................47 Figure 3.9 Switching Web Server Using Quick Dialling Buttons (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ........................................47 Figure 3.10 Telephone Directory Navigation Bar ............................................................................
List of Figures 6.2 Figure 3.36 Display .........................................................................................................................87 Figure 3.37 System Log ..................................................................................................................88 Figure 3.38 Miscellaneous Settings ................................................................................................89 Figure 3.39 Tools ......................................................
List of Tables 6.3 6.3 List of Tables Table 2.1 Terminal Block Connections .........................................................................................31 Table 2.2 Terminal Block Connection for Electric Lock ................................................................31 Table 2.3 Terminal Block Connection for Power Adapter .............................................................32 Table 2.4 Connection of Configuration Connector Jumpers .........................................
2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Tel.: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.
